HP 9250c Support Question
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Question posted by engne on March 6th, 2014
How To Troubleshoot The Embedded Jetdirect On A Digital Sender
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Related HP 9250c Manual Pages
HP 9250C Digital Sender - Job Aid - Security - Page 1
... The lock used to the device-settings tabs. By default, the digital-sending configuration options in the embedded Web server (EWS) are used by using the HP DSS service...tasks and helps control security.
HP 9250C Digital Sender -
Additionally, the digital sender supports several authentication methods that are disabled when the digital sender begins using the HP MFP DSS ...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 7
...in one of two ways: ● Select the preferred language from the Administration menu.
The digital-sender configuration information appears. ● Touch OK to find the IP address: ● Touch ...up, the messages on the Network Address screen. Scroll through the information to see the Jetdirect data. ENWW
Configure the control-panel settings 5 Connect the power cord
English
2 1...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 8
...Embedded Jetdirect. 3. Device configuration
Before configuring, have the following information: ● The host name or IP address of the simple mail transfer protocol (SMTP) e-mail server that will
send e-mail from the digital sender...send-to-folder feature ● The host name or IP address of the digital sender Use the following keys on the keyboard to help navigate through the configuration ...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9
The digital sender must be on the server that will be supporting the HP Digital Sending Software (HP DSS) service. Verify the device ...folder destinations for SMTP authentication.
4. Type the user name and password, if prompted.
English
Install and configure Embedded Web Server (EWS)
Install and configure EWS to enter frequently-used e-mail addresses and e-mail distribution lists....
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11
... address, touch Find Settings to the unlocked position. ENWW
Troubleshooting and customer support 9 English
Troubleshooting and customer support
Troubleshooting
Problem
Action to take
The digital sender will not scan and is displayed. A Please try again error message is unable ● to the digital sender. See Unlock the scanner.
Then touch Test to verify that the software can hold...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 11
....
● Receive alerts about the features that your printer, MFP, or digital sender supports, see the documentation that is that it provides an interface to the product...embedded Web server is loaded on your product. Set up four different destination lists for recent product events.
● Add up to HP LaserJet printers, multifunction peripherals (MFPs), or HP Digital Senders...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13
...Embedded Web Server 3 See the following examples. ● IPv4 TCP/IP address: http://192.168.1.1 ● IPv6 TCP/IP address: http://[2001:0ba0:0000:0000:0000:0000:0000:1234] ● Host name: npiXXXXXX
If you do not know the TCP/IP address for the HP 9250C Digital Sender... the HP EWS screens from outside a firewall.
1. However, the Digital Sending tab supports only IPv4 address configuration.
HP 9250C Digital Sender - User Guide - Page 5
...more information 2 Features ...3 Performance ...4 ADF performance ...4 Duty cycle ...4 Device software ...5 Digital-sender software ...5 Network components used for digital-sending 6 Paper handling ...7 Device parts ...8 Space requirements ...10
2 Control panel Use...Setup menu ...28 Device Behavior menu ...29 Troubleshooting menu ...30 Resets menu ...30 Service menu ...30
3 Connectivity
ENWW
iii
HP 9250C Digital Sender - User Guide - Page 11
...Jetdirect Inside an HP Jetdirect Fast Ethernet port, and an enhanced input/output (EIO) expansion slot for scanning both black-and-white and color, with the device.
● ADF-The legal-size ADF accepts up to 50 pages, and includes built-in duplexing for connectivity. DSS support guide
Features
The digital sender... digital-sending tasks.
● Flatbed scanner-The letter/A4-size scanner ...
HP 9250C Digital Sender - User Guide - Page 14
...Domain Controller can be set up to 1000 HP 9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on the network and be ...digital-sending options. Network components used for digital-sending
The following components:
● HP DSS
● HP MFP DSS Configuration Utility-used to act as a destination for documents scanned by using HP Web Jetadmin, or the digital sender's embedded...
HP 9250C Digital Sender - User Guide - Page 29
...Embedded Jetdirect EIO Jetdirect
Sub-menu item
Values
Description
Select a value in the form 169.254.x.x is listed on page 21 for a job gets interrupted, this setting indicates how long the device will be configured on the HP Jetdirect... print server. On (default): Enable the TCP/IP protocol.
The factory default setting is the last six digits of the LAN ...
HP 9250C Digital Sender - User Guide - Page 41
... Config Method. 8. Use the following locations: ● Installation software ● Device control panel ● Embedded Web server ● Management software (HP Web Jetadmin or HP LaserJet Utility for Macintosh)
NOTE: For more information on the device. Touch Embedded Jetdirect. 5. ENWW
Network configuration 33 Network configuration
You might need to configure certain network...
HP 9250C Digital Sender - User Guide - Page 42
... 3 Connectivity
ENWW Touch Save. 10. Touch the Subnet Mask text box. 13. Touch Save. Touch OK. 15. Set the default gateway
1. Touch Embedded Jetdirect. 5. Scroll to and touch Initial Setup. 3. Touch Embedded Jetdirect. 5. Touch Config Method. 8. Touch Manual. 9. Touch the IP Address text box. 13. Touch Config Method. 8. Use the touchscreen keypad to and...
HP 9250C Digital Sender - User Guide - Page 43
... is through WebJet Admin and the embedded Web server, but it currently has no capability to an IPv6 network, and the device can connect to perform any location. ENWW
Network configuration 35
For information about configuring the device for more information.
Configure TCP/IPv6 parameters
The digital sender has limited IPv6 capability on...
HP 9250C Digital Sender - User Guide - Page 61
... panel menu configuration ● View internal pages ● Receive notification of the device
When the device is automatically available. Use the embedded Web server
NOTE: If you use the HP Digital Sending Software provided on the digital sender software CD, you must have Microsoft Internet Explorer 4 and later or Netscape Navigator 4 and later.
The...
HP 9250C Digital Sender - User Guide - Page 62
...; Kerberos Authentication: Allows you to configure the digital sender to authenticate against a Kerberos Domain Controller.
● Edit Other Links: Allows you to another Web site. To change these entries, click Device Information on the configuration page.
● Supplies Status: Shows supplies ordering and recycling information. Embedded Web server sections
Tab or section
Options...
HP 9250C Digital Sender - User Guide - Page 65
... the lock separately, and then install it on the device CD. Additionally, the digital sender supports several authentication methods that can use . The final software program that work with... digital sender begins using the HP MFP DSS Configuration Utility. After the password has been set a password in mind. It includes a variety of features that can only see the embedded...
HP 9250C Digital Sender - User Guide - Page 76
... and stored.
Place the calibration sheet that the correct portion of the image accurately. The scanner is captured. Touch Troubleshooting.
3. During the calibration procedure, scanner offset values are then used when producing scans so that came with the digital sender, go to www.hp.com/go/9250c_scanner_cal to be carried out only if you notice...
HP 9250C Digital Sender - User Guide - Page 78
...to be processed.
It is off when no job is available to monitor and troubleshoot the digital sender. If it flashes, the device has encountered an error that can also see ... unable to view digital-sender status information, determine the remaining life on the ADF Maintenance Kit, view and print internal pages, receive notification of digital sender use. See the embedded Web server guide ...
HP 9250C Digital Sender - User Guide - Page 80
... the device off , and then turn the device on.
3. Replace the EIO accessory.
8X.YYYY EMBEDDED JETDIRECT ERROR To continue turn off The EIO accessory card has encountered a Try the following actions to www.hp.com/ support/9250c.)
79.XXXX ERROR To continue turn off , and then turn off then on A temporary error...
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