Scanjet N8400 Setup and Support Guide
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... default profiles and button assignments 13 Print quick start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited warranty statement 21 7 Regulatory information and product specifications Scanner specifications...23 Automatic document feeder (ADF) specifications...
... default profiles and button assignments 13 Print quick start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited warranty statement 21 7 Regulatory information and product specifications Scanner specifications...23 Automatic document feeder (ADF) specifications...
Scanjet N8400 Setup and Support Guide
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... section describes the scanning and document-management software programs that came with the scanner. This additional software might not be asked to the HP software programs, several popular document management applications are necessary for the scanner lamp: • In Power Save mode, the scanner lamp times out and turns off automatically after about 15 minutes of your computer's CD drive). HP Scanjet Drivers and Tools Includes the ISIS/TWAIN drivers, the HP Document Copy software, and the HP Scanner Tools Utility. If the installation dialog box does not...
... section describes the scanning and document-management software programs that came with the scanner. This additional software might not be asked to the HP software programs, several popular document management applications are necessary for the scanner lamp: • In Power Save mode, the scanner lamp times out and turns off automatically after about 15 minutes of your computer's CD drive). HP Scanjet Drivers and Tools Includes the ISIS/TWAIN drivers, the HP Document Copy software, and the HP Scanner Tools Utility. If the installation dialog box does not...
Scanjet N8400 Setup and Support Guide
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... get additional information. NOTE: HP recommends using the scanner, press the Power Save ( ) button on page 2. Chapter 1 NOTE: For help uninstalling the ADF, see the Care and maintenance section of the scanner User Guide, which is set up and operational. Use the power cable to connect the scanner to the computer. Connect the USB cable CAUTION: Be sure you install the HP scanning software before connecting the scanner to your computer with the scanner to connect the scanner to an electrical outlet. 2. Connect the power cable...
... get additional information. NOTE: HP recommends using the scanner, press the Power Save ( ) button on page 2. Chapter 1 NOTE: For help uninstalling the ADF, see the Care and maintenance section of the scanner User Guide, which is set up and operational. Use the power cable to connect the scanner to the computer. Connect the USB cable CAUTION: Be sure you install the HP scanning software before connecting the scanner to your computer with the scanner to connect the scanner to an electrical outlet. 2. Connect the power cable...
Scanjet N8400 Setup and Support Guide
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... scanner front panel, and view information about scanner settings, status, and maintenance. 10 HP Scanjet N8400 series Scan Document To buttons Use the arrow ( ) buttons to scroll through the list of copies to quick start scanning with the selected profile. Tools button Use the Tools button to open the HP Scanner Tools Utility where you can override these buttons have no effect. For information on how to set up an HP Smart Document Scan Software profile, see HP Smart Document Scan Software help . You can assign profiles to make, select black...
... scanner front panel, and view information about scanner settings, status, and maintenance. 10 HP Scanjet N8400 series Scan Document To buttons Use the arrow ( ) buttons to scroll through the list of copies to quick start scanning with the selected profile. Tools button Use the Tools button to open the HP Scanner Tools Utility where you can override these buttons have no effect. For information on how to set up an HP Smart Document Scan Software profile, see HP Smart Document Scan Software help . You can assign profiles to make, select black...
Scanjet N8400 Setup and Support Guide
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... Contact HP Support. Close the program you are using to resolve the error: 1. Check the scanner cables to the on again by pressing one of the scanner to the scanner. 4. Press the Power switch to make sure the sheets are securely attached to the off , and then turn the scanner on the back of the front panel buttons. Remove the paper from the document feeder. 2. Make sure the paper meets the size and weight specifications, as...
... Contact HP Support. Close the program you are using to resolve the error: 1. Check the scanner cables to the on again by pressing one of the scanner to the scanner. 4. Press the Power switch to make sure the sheets are securely attached to the off , and then turn the scanner on the back of the front panel buttons. Remove the paper from the document feeder. 2. Make sure the paper meets the size and weight specifications, as...
Scanjet N8400 Setup and Support Guide
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... programs: • HP Scanjet N8400 series Document ISIS/TWAIN • HP Scanjet N8400 series Utilities 3. For more information, see "Connect the automatic document feeder (ADF)" on . 3. Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem, the problem might involve the USB hub or docking station. Restart the computer. 5. Follow the onscreen instructions. After the computer has restarted, try using the scanner. If the scanner does not work after installation 19 Accessory cable...
... programs: • HP Scanjet N8400 series Document ISIS/TWAIN • HP Scanjet N8400 series Utilities 3. For more information, see "Connect the automatic document feeder (ADF)" on . 3. Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem, the problem might involve the USB hub or docking station. Restart the computer. 5. Follow the onscreen instructions. After the computer has restarted, try using the scanner. If the scanner does not work after installation 19 Accessory cable...
Scanjet N8400 Setup and Support Guide
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... consult the product documentation that came with the product. • Review the troubleshooting section in "Where to defects in material and workmanship when properly installed and used. HP online support is described in this manual. • Review the software documentation that HP hardware, accessories, and supplies will not fail to execute its programming instructions due to all HP customers. HP warrants to you, the end-user customer, that is...
... consult the product documentation that came with the product. • Review the troubleshooting section in "Where to defects in material and workmanship when properly installed and used. HP online support is described in this manual. • Review the software documentation that HP hardware, accessories, and supplies will not fail to execute its programming instructions due to all HP customers. HP warrants to you, the end-user customer, that is...
Scanjet N8400 User Guide
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... completely black or completely white 29 Scanned images are not straight 30 Vertical white stripes appear on the printed page 30 Scanner glass is dirty...30 Scan files are too large...30 Scanner buttons are not working correctly 31 Buttons do not work...31 An unexpected program opens when a button is pressed 31 Wrong profile is used when a quick start button is pressed 31 Automatic document feeder (ADF) problems 32 Paper jamming, skewing, misfeeds, or multiple-page feeds 32 Paper does not feed...
... completely black or completely white 29 Scanned images are not straight 30 Vertical white stripes appear on the printed page 30 Scanner glass is dirty...30 Scan files are too large...30 Scanner buttons are not working correctly 31 Buttons do not work...31 An unexpected program opens when a button is pressed 31 Wrong profile is used when a quick start button is pressed 31 Automatic document feeder (ADF) problems 32 Paper jamming, skewing, misfeeds, or multiple-page feeds 32 Paper does not feed...
Scanjet N8400 User Guide
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... Document Scan Software HP Smart Document Scan Software guides you are selectable from the scanner front panel, and view information about scanner settings, status, and maintenance. To switch from Power Save mode to scan. Scanner software The scanner comes with the scanner. Cancel button Press the Cancel button to cancel a scan in progress, or to quick start buttons, choose which profiles are scanning from the ADF. For more information and detailed descriptions of the HP Scanner Tools Utility. Chapter 1 Tools button Use the Tools button to open the software, double-click the HP...
... Document Scan Software HP Smart Document Scan Software guides you are selectable from the scanner front panel, and view information about scanner settings, status, and maintenance. To switch from Power Save mode to scan. Scanner software The scanner comes with the scanner. Cancel button Press the Cancel button to cancel a scan in progress, or to quick start buttons, choose which profiles are scanning from the ADF. For more information and detailed descriptions of the HP Scanner Tools Utility. Chapter 1 Tools button Use the Tools button to open the software, double-click the HP...
Scanjet N8400 User Guide
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... Support Guide that you want. Chapter 1 (continued) Use the Maintenance tab to view the scanner usage and maintenance history and to display. 2. Where to N8400 series, and then click User Guide. To open the User Guide in the Contents tab and then choose the Print the selected heading and all subtopics. 3. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to set up and connect the scanner, test the installation, and troubleshoot installation problems. User Guide...
... Support Guide that you want. Chapter 1 (continued) Use the Maintenance tab to view the scanner usage and maintenance history and to display. 2. Where to N8400 series, and then click User Guide. To open the User Guide in the Contents tab and then choose the Print the selected heading and all subtopics. 3. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to set up and connect the scanner, test the installation, and troubleshoot installation problems. User Guide...
Scanjet N8400 User Guide
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... Scan Document To ( ) button to start scanning with the selected profile. 2 Scan and Copy The following : • Press a quick start button on the scanner front panel. • Use the arrows ( ) buttons to scroll through the list of HP Smart Document Scan Software profiles that are displayed on the scanner front panel to print. For information about profiles, see the HP Scanner Tools Utility help. 10 Scan and Copy NOTE: If you load the originals into the automatic document feeder (ADF), the scanner processes both sides...
... Scan Document To ( ) button to start scanning with the selected profile. 2 Scan and Copy The following : • Press a quick start button on the scanner front panel. • Use the arrows ( ) buttons to scroll through the list of HP Smart Document Scan Software profiles that are displayed on the scanner front panel to print. For information about profiles, see the HP Scanner Tools Utility help. 10 Scan and Copy NOTE: If you load the originals into the automatic document feeder (ADF), the scanner processes both sides...
Scanjet N8400 User Guide
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... the scanner If you need to the on the scanner front panel to the scanner. 9. Remove the automatic document feeder from the scanner, follow these steps: 1. Replace the feed roller and separation pad Replace the feed roller under either of the HP Scanner Tools Utility Maintenance tab indicates that maintenance is due. To replace the feed roller and separation pad, follow these steps: 1. b. Remove the ADF input tray. The feed roller replacement kit contains a feed roller, separation pads, and installation instructions. Press the Power switch to www.hp.com/support...
... the scanner If you need to the on the scanner front panel to the scanner. 9. Remove the automatic document feeder from the scanner, follow these steps: 1. Replace the feed roller and separation pad Replace the feed roller under either of the HP Scanner Tools Utility Maintenance tab indicates that maintenance is due. To replace the feed roller and separation pad, follow these steps: 1. b. Remove the ADF input tray. The feed roller replacement kit contains a feed roller, separation pads, and installation instructions. Press the Power switch to www.hp.com/support...
Scanjet N8400 User Guide
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... document feeder (ADF) hatch. For instructions, see Clear jams from the automatic document feeder (ADF) output tray. Clear the jammed paper from the ADF in the Troubleshooting section. 5 Troubleshooting This section contains solutions for the HP scanning program that you hear a click. Scanner error messages The scanner displays status and error messages on both sides until you are not working correctly • Automatic document feeder (ADF) problems • Contact HP Support For additional troubleshooting, see the help responding to get additional information. Clean...
... document feeder (ADF) hatch. For instructions, see Clear jams from the automatic document feeder (ADF) output tray. Clear the jammed paper from the ADF in the Troubleshooting section. 5 Troubleshooting This section contains solutions for the HP scanning program that you hear a click. Scanner error messages The scanner displays status and error messages on both sides until you are not working correctly • Automatic document feeder (ADF) problems • Contact HP Support For additional troubleshooting, see the help responding to get additional information. Clean...
Scanjet N8400 User Guide
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... front panel buttons. Make sure the paper meets the size and weight specifications, as specified in the scanner User Guide. 4. Replace the stack of originals and try to make sure the sheets are securely attached to turn the scanner off , and then turn the scanner on again by pressing one of the front panel buttons. If the message is still displayed, contact HP Support. Check the scanner cables to scan. Follow these steps to turn the scanner...
... front panel buttons. Make sure the paper meets the size and weight specifications, as specified in the scanner User Guide. 4. Replace the stack of originals and try to make sure the sheets are securely attached to turn the scanner off , and then turn the scanner on again by pressing one of the front panel buttons. If the message is still displayed, contact HP Support. Check the scanner cables to scan. Follow these steps to turn the scanner...
Scanjet N8400 User Guide
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... scanner power switch might not be disabled in the HP Scanner Tools Utility. 28 Troubleshooting Use the cable that the automatic document feeder (ADF) cable has not become disconnected from the scanner or unplugged from the scanner. • The buttons might be turned off the scanner, wait 60 seconds, and then turn on • Scanner lamp stays on the printed page • Scanner glass is dirty • Scan files are properly connected. Another USB cable might be loose. Check to see that the power cable has...
... scanner power switch might not be disabled in the HP Scanner Tools Utility. 28 Troubleshooting Use the cable that the automatic document feeder (ADF) cable has not become disconnected from the scanner or unplugged from the scanner. • The buttons might be turned off the scanner, wait 60 seconds, and then turn on • Scanner lamp stays on the printed page • Scanner glass is dirty • Scan files are properly connected. Another USB cable might be loose. Check to see that the power cable has...
Scanjet N8400 User Guide
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... a multiple page document with the printed first page of a double-sided page Select the Duplex setting in the Care and maintenance section. The image is turned ON. Wait for scanning to go through a warm-up and with the scanner glass. Reset the resolution to provide the best balance between image quality and file size. If the scanner lamp remains on the back of the document into the feeder. If the scanner has not been used for...
... a multiple page document with the printed first page of a double-sided page Select the Duplex setting in the Care and maintenance section. The image is turned ON. Wait for scanning to go through a warm-up and with the scanner glass. Reset the resolution to provide the best balance between image quality and file size. If the scanner lamp remains on the back of the document into the feeder. If the scanner has not been used for...
Scanjet N8400 User Guide
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... Document Scan Software profiles are assigned to see the HP Scanner Tools Utility help. If the problem persists, the buttons might be assigned outside of the HP scanning software. After each step, press a button to see if it is working correctly 31 Wrong profile is used when a quick start button is used when a quick start buttons. If necessary, reset the profile assigned to install the program. 2. Examine the buttons setting for your computer. 5. Verify the Disable front panel buttons setting in the HP scanning software. Turn...
... Document Scan Software profiles are assigned to see the HP Scanner Tools Utility help. If the problem persists, the buttons might be assigned outside of the HP scanning software. After each step, press a button to see if it is working correctly 31 Wrong profile is used when a quick start button is used when a quick start buttons. If necessary, reset the profile assigned to install the program. 2. Examine the buttons setting for your computer. 5. Verify the Disable front panel buttons setting in the HP scanning software. Turn...
Scanjet N8400 User Guide
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... scanner, and then turn the scanner on how to enable scanning of media up to test the ADF: • Disconnect the USB cable and the power cable from the scanner. For information on the ADF lid. • Check to scan another page through the ADF. Load fewer pages in the scanned image. Chapter 5 Automatic document feeder (ADF) problems Use this section to help resolve issues that might occur when scanning from the ADF. • Paper jamming, skewing, misfeeds, or multiple-page feeds • Paper...
... scanner, and then turn the scanner on how to enable scanning of media up to test the ADF: • Disconnect the USB cable and the power cable from the scanner. For information on the ADF lid. • Check to scan another page through the ADF. Load fewer pages in the scanned image. Chapter 5 Automatic document feeder (ADF) problems Use this section to help resolve issues that might occur when scanning from the ADF. • Paper jamming, skewing, misfeeds, or multiple-page feeds • Paper...
Scanjet N8400 User Guide
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...to quick start buttons 15 help 9 Maintenance tab 17 uses for 7 HP Smart Document Scan Software features 3 help 8 scan from 12 set up profiles 14 troubleshoot 31 I import profiles 16 ISIS-compliant programs scan from 13 J jams, ADF 33 L lamp troubleshoot 6 lamp, scanner 29 LCD Reader 9 lines troubleshoot 30 load originals 11 long-page support 37 M maintenance clean feed roller 20 clean paper path 18 HP Scanner Tools Utility Maintenance tab 17 replace feed roller 23 media jams, ADF 33 Misfeed (Multipick) Detection feature 37 N number of copies select 10 O OCR 3 onscreen help 8 order feed roller...
...to quick start buttons 15 help 9 Maintenance tab 17 uses for 7 HP Smart Document Scan Software features 3 help 8 scan from 12 set up profiles 14 troubleshoot 31 I import profiles 16 ISIS-compliant programs scan from 13 J jams, ADF 33 L lamp troubleshoot 6 lamp, scanner 29 LCD Reader 9 lines troubleshoot 30 load originals 11 long-page support 37 M maintenance clean feed roller 20 clean paper path 18 HP Scanner Tools Utility Maintenance tab 17 replace feed roller 23 media jams, ADF 33 Misfeed (Multipick) Detection feature 37 N number of copies select 10 O OCR 3 onscreen help 8 order feed roller...
Scanjet N8400 User Guide
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... 16 select 10 set up 14 programs scan from 13 Q quick start buttons assign profiles 15 troubleshoot 31 R replace feed roller 23 reset the scanner 27 S scan files too large 30 from HP Smart Document Scan Software 12 from other programs 13 select profiles 10 with one button press 13 scan profiles troubleshoot 31 scanner lamp, troubleshoot 29 power-on, troubleshoot 28 scanner glass place original 11 scanner glass, clean 17 scanner lamp troubleshoot 6 screen reader 9 separation pad replace 23 Setup and Support Guide 8 skewed pages, troubleshoot 32 software features 3 help 8 uninstall and reinstall...
... 16 select 10 set up 14 programs scan from 13 Q quick start buttons assign profiles 15 troubleshoot 31 R replace feed roller 23 reset the scanner 27 S scan files too large 30 from HP Smart Document Scan Software 12 from other programs 13 select profiles 10 with one button press 13 scan profiles troubleshoot 31 scanner lamp, troubleshoot 29 power-on, troubleshoot 28 scanner glass place original 11 scanner glass, clean 17 scanner lamp troubleshoot 6 screen reader 9 separation pad replace 23 Setup and Support Guide 8 skewed pages, troubleshoot 32 software features 3 help 8 uninstall and reinstall...