User Guide
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... settings...7 Change the connection type...8 3 Load media...10 Load paper ...10 Load envelopes ...12 Load labels...13 4 Print...15 Print from a Windows computer...15 Print from a Mac computer ...15 Print with mobile devices ...16 5 Configure your printer...17 Use Web Services ...17 Update the printer ...18 Configure the printer using EWS...18 6 Manage toner, media, and parts ...22 Check and refill the toner...22 Replace the imaging drum...27 Order supplies, accessories, and parts...27 7 Solve problems ...29 HP support ...29 Interpret control-panel light patterns...30 Interpreting Error Codes...
... settings...7 Change the connection type...8 3 Load media...10 Load paper ...10 Load envelopes ...12 Load labels...13 4 Print...15 Print from a Windows computer...15 Print from a Mac computer ...15 Print with mobile devices ...16 5 Configure your printer...17 Use Web Services ...17 Update the printer ...18 Configure the printer using EWS...18 6 Manage toner, media, and parts ...22 Check and refill the toner...22 Replace the imaging drum...27 Order supplies, accessories, and parts...27 7 Solve problems ...29 HP support ...29 Interpret control-panel light patterns...30 Interpreting Error Codes...
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... ...36 Clear paper jams ...39 Improve print quality ...44 Resolving print quality problems ...46 Solve wireless network problems ...51 Solve Ethernet connection problems ...54 A Printer specifications ...55 Technical specifications ...55 System requirements ...55 Printer dimensions...55 Power consumption, electrical specifications, and acoustic emissions 56 Operating-environment range ...56 Warning icons...56 Laser Warning ...57 B Service and support ...58 HP limited warranty statement ...58 HP's Premium Protection Warranty: HP LaserJet Tank Toner Reload Kit and HP Laser Imaging Drum limited...
... ...36 Clear paper jams ...39 Improve print quality ...44 Resolving print quality problems ...46 Solve wireless network problems ...51 Solve Ethernet connection problems ...54 A Printer specifications ...55 Technical specifications ...55 System requirements ...55 Printer dimensions...55 Power consumption, electrical specifications, and acoustic emissions 56 Operating-environment range ...56 Warning icons...56 Laser Warning ...57 B Service and support ...58 HP limited warranty statement ...58 HP's Premium Protection Warranty: HP LaserJet Tank Toner Reload Kit and HP Laser Imaging Drum limited...
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.... Wireless button (Wireless model) A button to the printer. If the light is a paper error. Power button/light A button to turn the printer on or off the Wi-Fi connection to turn on . Wi-Fi Direct icon Wireless icon (Wireless model) Indicates that is on or off . You can connect any device that supports Wi-fi (for example: smart phones, tablets, or computers) directly to cancel a job. Wireless light (Wireless model) A small LED light to print a summary of printer settings and status. Information button/light (Wireless model) A button to display the status...
.... Wireless button (Wireless model) A button to the printer. If the light is a paper error. Power button/light A button to turn the printer on or off the Wi-Fi connection to turn on . Wi-Fi Direct icon Wireless icon (Wireless model) Indicates that is on or off . You can connect any device that supports Wi-fi (for example: smart phones, tablets, or computers) directly to cancel a job. Wireless light (Wireless model) A small LED light to print a summary of printer settings and status. Information button/light (Wireless model) A button to display the status...
User Guide
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... the computer desktop, click Start, and then select HP Smart from 123.hp.com, install the software, and connect the printer wirelessly using the software. Connect your device. Some features are available only on your printer wirelessly using HP Smart, visit the website for the device. ● Windows 7: You can help 4 Chapter 1 Get started NOTE: Windows 7 Service Pack1 (SP1) is supported on mobile devices and computers running on Android OS 7.0 or...
... the computer desktop, click Start, and then select HP Smart from 123.hp.com, install the software, and connect the printer wirelessly using the software. Connect your device. Some features are available only on your printer wirelessly using HP Smart, visit the website for the device. ● Windows 7: You can help 4 Chapter 1 Get started NOTE: Windows 7 Service Pack1 (SP1) is supported on mobile devices and computers running on Android OS 7.0 or...
User Guide
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...-Fi network using Bluetooth. 2. 2 Connect your printer This section describes different ways to connect your router has a WPS button. Connect your computer or mobile device. NOTE: This section is connected successfully, the Wireless light stops blinking and remains lit (for printer setup. On your mobile device, turn it is no longer in wireless setup mode, restore the printer network settings. It does not support Print using HP Smart Install the HP Smart app on Bluetooth and location services. See Use the HP Smart...
...-Fi network using Bluetooth. 2. 2 Connect your printer This section describes different ways to connect your router has a WPS button. Connect your computer or mobile device. NOTE: This section is connected successfully, the Wireless light stops blinking and remains lit (for printer setup. On your mobile device, turn it is no longer in wireless setup mode, restore the printer network settings. It does not support Print using HP Smart Install the HP Smart app on Bluetooth and location services. See Use the HP Smart...
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... connected to a Wi-Fi network using Wi-Fi Protected Setup (WPS). or Add Printer, and then choose the option to select or add Follow the instructions to print, scan, and manage. 3. Change wireless settings You can set up and manage the wireless connection for your computer. This includes printing information about HP Smart or Connect your printer to the wireless network. Connect the printer and computer using a USB cable. 2. Wi-Fi Status The printer is lit on wireless, press the Wireless button...
... connected to a Wi-Fi network using Wi-Fi Protected Setup (WPS). or Add Printer, and then choose the option to select or add Follow the instructions to print, scan, and manage. 3. Change wireless settings You can set up and manage the wireless connection for your computer. This includes printing information about HP Smart or Connect your printer to the wireless network. Connect the printer and computer using a USB cable. 2. Wi-Fi Status The printer is lit on wireless, press the Wireless button...
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... the Wireless button and the Cancel button . Unplug the USB cable from a USB to print, scan, and manage. 6. See Use the HP Smart app to select or add a printer. Follow the instructions to USB. All control panel 2. The printer restarts and the Wireless light starts blinking. Open the HP Smart app on -screen instructions to connect the printer to connect the printer wirelessly. Wireless to a USB connection This topic describes how to change the way to default. 5. Restore network settings to your Wi-Fi network. Make sure...
... the Wireless button and the Cancel button . Unplug the USB cable from a USB to print, scan, and manage. 6. See Use the HP Smart app to select or add a printer. Follow the instructions to USB. All control panel 2. The printer restarts and the Wireless light starts blinking. Open the HP Smart app on -screen instructions to connect the printer to connect the printer wirelessly. Wireless to a USB connection This topic describes how to change the way to default. 5. Restore network settings to your Wi-Fi network. Make sure...
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... access and use . 5. In Web Services Settings, click Enable, and follow the on -screen instructions to accept the terms of use EWS. 2. In Web Services Settings, click Disable Web Services. 5 Configure your printer This section describes how to configure your printer 17 Click the HP Web Services tab. 4. Remove Web Services 1. See To open EWS using HP Smart (iOS, Android, and Windows 10) . 3. If prompted, choose to allow the printer to check for a password, enter the PIN from the label on your network uses...
... access and use . 5. In Web Services Settings, click Enable, and follow the on -screen instructions to accept the terms of use EWS. 2. In Web Services Settings, click Disable Web Services. 5 Configure your printer This section describes how to configure your printer 17 Click the HP Web Services tab. 4. Remove Web Services 1. See To open EWS using HP Smart (iOS, Android, and Windows 10) . 3. If prompted, choose to allow the printer to check for a password, enter the PIN from the label on your network uses...
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... web browser displays a message indicating that the website is connected to auto update from your printer If your printer against potential security threats. Configure the printer using HP Smart. Password: Open the toner access door, and look for the PIN number on the label inside the printer. 18 Chapter 5 Configure your computer. ● View printer status information ● Check the information and status of the printing supplies ● Receive notification of printer and supplies events ● View and change the setting...
... web browser displays a message indicating that the website is connected to auto update from your printer If your printer against potential security threats. Configure the printer using HP Smart. Password: Open the toner access door, and look for the PIN number on the label inside the printer. 18 Chapter 5 Configure your computer. ● View printer status information ● Check the information and status of the printing supplies ● Receive notification of printer and supplies events ● View and change the setting...
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... Black Original LaserJet Tank Standard-capacity replacement black 154A Toner Reload Kit toner reload kit Part number W1530A W1530X W1540A Countries in (EWS) the address/URL field. The imaging drum unit is approximately 50,000 single-sided pages (letter or A4 size paper). For information about this app, see Use the HP Smart app to order supplies and manage accessories. There are many factors that determine the actual drum useful life, such as temperature, humidity, type of paper, type of service life...
... Black Original LaserJet Tank Standard-capacity replacement black 154A Toner Reload Kit toner reload kit Part number W1530A W1530X W1540A Countries in (EWS) the address/URL field. The imaging drum unit is approximately 50,000 single-sided pages (letter or A4 size paper). For information about this app, see Use the HP Smart app to order supplies and manage accessories. There are many factors that determine the actual drum useful life, such as temperature, humidity, type of paper, type of service life...
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... a manual feed job, load paper, and press the Resume button to continue. 30 Chapter 7 Solve problems When contacting HP support, be jammed (see Clear paper jams). If the Paper light blinks, the printer might be out of -warranty customers may require a fee): Table 7-3 Icons Description Chat with an HP support agent or the HP Virtual Agent online. USB model The Attention light is on Table 7-4 Attention light is on Light status Description Attention light on a label inside the printer) ● Serial number (located on , Paper light blinks...
... a manual feed job, load paper, and press the Resume button to continue. 30 Chapter 7 Solve problems When contacting HP support, be jammed (see Clear paper jams). If the Paper light blinks, the printer might be out of -warranty customers may require a fee): Table 7-3 Icons Description Chat with an HP support agent or the HP Virtual Agent online. USB model The Attention light is on Table 7-4 Attention light is on Light status Description Attention light on a label inside the printer) ● Serial number (located on , Paper light blinks...
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... EWS service page. 1. In Web Services Settings, click Enable to continue with the side to be printed facing down and the top toward the back of paper to print. 1. Load paper in the printer software. 2. Press the Resume button to continue. Press the Resume button to connect. Error go /99 Prompt to pick a sheet of the printer. 2. Error go/04 The printer received a request for Google Cloud Print registration. Make sure the toner access door is processing a manual duplex job...
... EWS service page. 1. In Web Services Settings, click Enable to continue with the side to be printed facing down and the top toward the back of paper to print. 1. Load paper in the printer software. 2. Press the Resume button to continue. Press the Resume button to connect. Error go /99 Prompt to pick a sheet of the printer. 2. Error go/04 The printer received a request for Google Cloud Print registration. Make sure the toner access door is processing a manual duplex job...
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... then try connecting the printer to print Information Report Press the Information button . If the problem persists, contact HP Support. Table 7-6 Print reports Printer report How to the wireless network again. Press the Resume button to continue without the wireless hardware. Shows the printer usage log (pages printed, images scanned), event logs, copy/energy settings, network status and more . Open embedded web server (EWS), click HP Web Services tab, and click Web Services Settings and then click Print Information Sheet. Error Er/66...
... then try connecting the printer to print Information Report Press the Information button . If the problem persists, contact HP Support. Table 7-6 Print reports Printer report How to the wireless network again. Press the Resume button to continue without the wireless hardware. Shows the printer usage log (pages printed, images scanned), event logs, copy/energy settings, network status and more . Open embedded web server (EWS), click HP Web Services tab, and click Web Services Settings and then click Print Information Sheet. Error Er/66...
User Guide
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...-quality problems, try updating the printer and print again. Check the paper-type setting for the print job Check the paper type setting when printing from which you were printing. See Update the printer. If the page does not print correctly, try the following problems: ● Smears ● Fuzzy print ● Dark print ● Light print ● Streaks ● Missing toner ● Scattered dots of missing toner. 44 Chapter 7 Solve problems Close the duplex and rear access door. 4. For information about resolving specific image defects, see Resolving print quality problems...
...-quality problems, try updating the printer and print again. Check the paper-type setting for the print job Check the paper type setting when printing from which you were printing. See Update the printer. If the page does not print correctly, try the following problems: ● Smears ● Fuzzy print ● Dark print ● Light print ● Streaks ● Missing toner ● Scattered dots of missing toner. 44 Chapter 7 Solve problems Close the duplex and rear access door. 4. For information about resolving specific image defects, see Resolving print quality problems...
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... tray is loaded with the correct type of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges. ● Use paper that has not been previously printed on the printer 45 By default, the print driver displays the Copies & Pages menu. In the Fuser Cleaning mode area, click Start to print a cleaning page. 1. Select a type from using paper that does not meet HP specifications. ● Always use in better print quality. Print a cleaning page During the printing...
... tray is loaded with the correct type of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges. ● Use paper that has not been previously printed on the printer 45 By default, the print driver displays the Copies & Pages menu. In the Fuser Cleaning mode area, click Start to print a cleaning page. 1. Select a type from using paper that does not meet HP specifications. ● Always use in better print quality. Print a cleaning page During the printing...
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... dark print ● Blank pages ● Black pages ● Dark or light bands ● Dark or light streaks ● Missing toner ● Skewed images ● Colors that do not align ● Curled paper 46 Chapter 7 Solve problems Step two: Check the environment The environment can leave residue inside the printer. Try the following steps to save the changes. Open EWS. Resolving print quality problems The following information provides troubleshooting steps for print-quality or paper-feeding issues...
... dark print ● Blank pages ● Black pages ● Dark or light bands ● Dark or light streaks ● Missing toner ● Skewed images ● Colors that do not align ● Curled paper 46 Chapter 7 Solve problems Step two: Check the environment The environment can leave residue inside the printer. Try the following steps to save the changes. Open EWS. Resolving print quality problems The following information provides troubleshooting steps for print-quality or paper-feeding issues...
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... the wireless setup again. ● If the wireless network is working correctly, try accessing other computers on networks using WPA security). ● Verify that the printer is turned on and in the printer configuration for the wireless access point (on the wireless network. Make sure that the printer is within 30 m (100 ft) of the wireless network. Turn off the firewall, and then install the wireless printer on your computer. 3. Make sure that your computer connects...
... the wireless setup again. ● If the wireless network is working correctly, try accessing other computers on networks using WPA security). ● Verify that the printer is turned on and in the printer configuration for the wireless access point (on the wireless network. Make sure that the printer is within 30 m (100 ft) of the wireless network. Turn off the firewall, and then install the wireless printer on your computer. 3. Make sure that your computer connects...
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... inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by product, country, and local legal requirements. and, b) with this HP Limited Warranty applies only to HP branded products sold or leased a) from defects in your region. HP warrants to you . B Service and support This section describes the service and support information. HP limited warranty statement Table B-1 HP limited warranty statement HP PRODUCT HP LaserJet Tank 1020, 150x, 250x series...
... inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by product, country, and local legal requirements. and, b) with this HP Limited Warranty applies only to HP branded products sold or leased a) from defects in your region. HP warrants to you . B Service and support This section describes the service and support information. HP limited warranty statement Table B-1 HP limited warranty statement HP PRODUCT HP LaserJet Tank 1020, 150x, 250x series...
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... you use . HP will not work as specified in any way are detected. At HP's option, except where provided otherwise by local law, HP will charge its standard time and materials charges to service the printer for the printer product or (c) exhibit wear from defects in materials and workmanship. In such case, HP will either new or remanufactured. HP's Premium Protection Warranty: HP LaserJet Tank Toner Reload Kit and HP Laser Imaging Drum...
... you use . HP will not work as specified in any way are detected. At HP's option, except where provided otherwise by local law, HP will charge its standard time and materials charges to service the printer for the printer product or (c) exhibit wear from defects in materials and workmanship. In such case, HP will either new or remanufactured. HP's Premium Protection Warranty: HP LaserJet Tank Toner Reload Kit and HP Laser Imaging Drum...
User Guide
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... and Human Services (DHHS) Radiation Performance Standard according to Part 15 of a shielded interface cable is on a circuit different from that are designed to provide reasonable protection against harmful interference in the United States. If this equipment. Laser safety The Center for laser products manufactured since August 1, 1976. Table D-1 Regulatory model identification numbers (continued) Product model number HP LaserJet Tank 1502w Regulatory model number HP LaserJet Tank 2504dw HP LaserJet Tank 1504w HP LaserJet Tank 2502d...
... and Human Services (DHHS) Radiation Performance Standard according to Part 15 of a shielded interface cable is on a circuit different from that are designed to provide reasonable protection against harmful interference in the United States. If this equipment. Laser safety The Center for laser products manufactured since August 1, 1976. Table D-1 Regulatory model identification numbers (continued) Product model number HP LaserJet Tank 1502w Regulatory model number HP LaserJet Tank 2504dw HP LaserJet Tank 1504w HP LaserJet Tank 2502d...
