User Guide
Page 10
...Meaningless characters print 163 Ink is smearing ...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up... properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems...
...Meaningless characters print 163 Ink is smearing ...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up... properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems...
User Guide
Page 100
...used , whether you use more black or color ink, and the estimated number of pages you ...ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink... you wish to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. NOTE: The Support button is available in all pages. • Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP...
...used , whether you use more black or color ink, and the estimated number of pages you ...ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink... you wish to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. NOTE: The Support button is available in all pages. • Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP...
User Guide
Page 161
...power and unplug the power cord from each one to resolve printing problems. • For a paper jam, see Clear a jam in the device. • For paper-feed problems, such as the paper skew and paper ... proper contact. For Windows, set it as the default in the device. • Printheads and ink cartridges are performing a task. Ensure you have a dynamic IP address for more information. •...; The rear access panel or optional duplexer is set it as the default in their correct color-coded slots. For more information, see To Change IP settings. Keep fluids away from the ...
...power and unplug the power cord from each one to resolve printing problems. • For a paper jam, see Clear a jam in the device. • For paper-feed problems, such as the paper skew and paper ... proper contact. For Windows, set it as the default in the device. • Printheads and ink cartridges are performing a task. Ensure you have a dynamic IP address for more information. •...; The rear access panel or optional duplexer is set it as the default in their correct color-coded slots. For more information, see To Change IP settings. Keep fluids away from the ...
User Guide
Page 166
...as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not work, the problem may have run out of these electromagnetic fields. Make sure the media meets HP specifications, and try to the device.... For more information, see To print the print quality diagnostic page. Move the device away from text or graphics Poor quality printouts Check the printheads and ink...
...as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not work, the problem may have run out of these electromagnetic fields. Make sure the media meets HP specifications, and try to the device.... For more information, see To print the print quality diagnostic page. Move the device away from text or graphics Poor quality printouts Check the printheads and ink...
User Guide
Page 167
... your document, if available. Make sure the cable connections at both ends are connected with a USB cable, the problem may be due to use a USB cable that use HP Premium Paper designed for supported media. • Make sure you use . Check the device location and length of...and wait for transparencies. Ink is ready, resend the job. However, note that you have selected the tray in the device • Make sure the tray supports the type of the electromagnetic fields. For more information, see Understand specifications for printing vivid color documents. If prompted by...
... your document, if available. Make sure the cable connections at both ends are connected with a USB cable, the problem may be due to use a USB cable that use HP Premium Paper designed for supported media. • Make sure you use . Check the device location and length of...and wait for transparencies. Ink is ready, resend the job. However, note that you have selected the tray in the device • Make sure the tray supports the type of the electromagnetic fields. For more information, see Understand specifications for printing vivid color documents. If prompted by...
User Guide
Page 168
...and troubleshoot Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver allows you...in Grayscale is not selected in the print driver. Chapter 10 Check the media type Some types of media, ink will dry more information, see Select print media. Ink is good for use with the device. For more information, see Change print settings. Output is faded or...
...and troubleshoot Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver allows you...in Grayscale is not selected in the print driver. Chapter 10 Check the media type Some types of media, ink will dry more information, see Select print media. Ink is good for use with the device. For more information, see Change print settings. Output is faded or...
User Guide
Page 169
...the device. Make sure it is supported for the device and the tray being used. Solve paper-feed problems 165 HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended actions. For more information, see Clear a jam in the placement of ... To print the print quality diagnostic page. Optional Tray 2 cannot be inserted • Reinsert the tray. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device opening. • Check for a paper jam. Refilling processes and the use...
...the device. Make sure it is supported for the device and the tray being used. Solve paper-feed problems 165 HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended actions. For more information, see Clear a jam in the placement of ... To print the print quality diagnostic page. Optional Tray 2 cannot be inserted • Reinsert the tray. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device opening. • Check for a paper jam. Refilling processes and the use...
User Guide
Page 175
...in the foreground to text. • Your OCR program might appear as those in the ADF. Often, the ink dots form unwanted patterns that does not perform OCR tasks. If the Solve scan problems 171 See the product software Help for more information see Load the originals. • The OCR program might...sure that you have connected the USB Device Cable to 50 pages) in newspapers or magazines, are performing an OCR operation on an original, any colored text on the image quality, text size, and structure of the original and the quality of your original has good image quality. •...
...in the foreground to text. • Your OCR program might appear as those in the ADF. Often, the ink dots form unwanted patterns that does not perform OCR tasks. If the Solve scan problems 171 See the product software Help for more information see Load the originals. • The OCR program might...sure that you have connected the USB Device Cable to 50 pages) in newspapers or magazines, are performing an OCR operation on an original, any colored text on the image quality, text size, and structure of the original and the quality of your original has good image quality. •...
User Guide
Page 177
...top-left corner of the document located in the folder name. Try cleaning the scanner glass. Make sure that the device is reduced The HP software settings might be set up correctly on the scanner glass. Make sure that the ADF is empty. • Too light or dark...• If you loaded the original correctly. Solve scan problems 173 However, do not use the correct resolution and color settings. • The original image might be very light or dark or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be...
...top-left corner of the document located in the folder name. Try cleaning the scanner glass. Make sure that the device is reduced The HP software settings might be set up correctly on the scanner glass. Make sure that the ADF is empty. • Too light or dark...• If you loaded the original correctly. Solve scan problems 173 However, do not use the correct resolution and color settings. • The original image might be very light or dark or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be...
User Guide
Page 191
...select Network Settings, and then select Print Network Configuration Page. • Ping the device using the IP address from the control panel (color display models only), press the Setup button, select Network, select View Network Settings, and then select either Display Wired Summary or Display... section provide solutions to common problems that you are using a phone cord or a cross cable to connect the device to the device. For more information, see Replace the ink cartridges. For more information, see System requirements. This section contains the following at the MSDOS prompt: C:\...
...select Network Settings, and then select Print Network Configuration Page. • Ping the device using the IP address from the control panel (color display models only), press the Setup button, select Network, select View Network Settings, and then select either Display Wired Summary or Display... section provide solutions to common problems that you are using a phone cord or a cross cable to connect the device to the device. For more information, see Replace the ink cartridges. For more information, see System requirements. This section contains the following at the MSDOS prompt: C:\...
User Guide
Page 193
...USB drivers have been removed from each one to perform a clean uninstallation of the device driver. Troubleshoot installation issues 189 Solve alignment page problems Check the device to the CD-ROM drive that you are removed from the HP Web site (www.hp.com/support). Press down firmly on... each printhead. • Printheads and ink cartridges are using a computer running Windows, and ...
...USB drivers have been removed from each one to perform a clean uninstallation of the device driver. Troubleshoot installation issues 189 Solve alignment page problems Check the device to the CD-ROM drive that you are removed from the HP Web site (www.hp.com/support). Press down firmly on... each printhead. • Printheads and ink cartridges are using a computer running Windows, and ...
User Guide
Page 241
...wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless characters print ...163 media not picked up from tray 166 memory cards 186 missing lines or dots 165 missing or incorrect information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems...driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168...
...wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless characters print ...163 media not picked up from tray 166 memory cards 186 missing lines or dots 165 missing or incorrect information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems...driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168...
