User's Guide
Page 6
...colored 45 Colors are printing as black and white 46 Wrong colors are printing...46 Printout shows bleeding colors 46 Colors do not line up properly 46 Lines or dots are missing from text or graphics 46 Resolving paper-feed problems...47 Tray cannot be inserted ...47 Another paper-feed problem is occurring 47 Resolving printer...to a wired network 51 Problems setting up or using wireless communication 51 Clearing jams...54 To clear a jam...54 To avoid jams...56 5 Printer lights reference Interpreting control panel lights...58 Interpreting network connector lights...62 6 Configuring and ...
...colored 45 Colors are printing as black and white 46 Wrong colors are printing...46 Printout shows bleeding colors 46 Colors do not line up properly 46 Lines or dots are missing from text or graphics 46 Resolving paper-feed problems...47 Tray cannot be inserted ...47 Another paper-feed problem is occurring 47 Resolving printer...to a wired network 51 Problems setting up or using wireless communication 51 Clearing jams...54 To clear a jam...54 To avoid jams...56 5 Printer lights reference Interpreting control panel lights...58 Interpreting network connector lights...62 6 Configuring and ...
User's Guide
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... with the flaps facing up may cause smearing. 14 Chapter 3 Using the printer ENWW It is designed to hold only plain paper. ● Do not overload the trays. Use HP media for supported media. ● To prevent jams, poor print quality, and other printer problems, avoid the following guidelines. ● Always use media that are...
... with the flaps facing up may cause smearing. 14 Chapter 3 Using the printer ENWW It is designed to hold only plain paper. ● Do not overload the trays. Use HP media for supported media. ● To prevent jams, poor print quality, and other printer problems, avoid the following guidelines. ● Always use media that are...
User's Guide
Page 32
...turning the media over and feeding it before printing is cleared. 6. Jams might occur with these media types. ● Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of the media first. Load the appropriate media....specifications for printing on both sides of a page, such as letterhead, preprinted paper, and paper with the front side facing down. ● For auto-duplexing, when printing finishes on one side of the media, the printer holds the media and pauses while the ink dries. When you print on...
...turning the media over and feeding it before printing is cleared. 6. Jams might occur with these media types. ● Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of the media first. Load the appropriate media....specifications for printing on both sides of a page, such as letterhead, preprinted paper, and paper with the front side facing down. ● For auto-duplexing, when printing finishes on one side of the media, the printer holds the media and pauses while the ink dries. When you print on...
User's Guide
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4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
User's Guide
Page 46
... / (Configuration Page button). To reset the printer's network settings (HP Officejet Pro K550dtn/K550dtwn) 1. Press / (Configuration Page button) to resolve printing problems. ● For paper jam, see Clearing jams. ● For paper-feed problems, such as the paper skew and paper pick, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer. By default, the network name (SSID...
... / (Configuration Page button). To reset the printer's network settings (HP Officejet Pro K550dtn/K550dtwn) 1. Press / (Configuration Page button) to resolve printing problems. ● For paper jam, see Clearing jams. ● For paper-feed problems, such as the paper skew and paper pick, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer. By default, the network name (SSID...
User's Guide
Page 55
... properly. Uncurl paper by bending it is aligned with the printer opening. ● Check for the printer and the tray being used. Reinstall the rear access panel or duplex unit, or close the cover of the curl. ● Make sure the tray is supported for paper jam. See Understanding ... or duplex unit is extended; Fan the media before loading. ● Make sure the paper guides are set to the number of the printer. Resolving paper-feed problems For information on resolving jams, see Clearing jams. Tray cannot be inserted ● Reinsert the tray. Make sure it in the tray....
... properly. Uncurl paper by bending it is aligned with the printer opening. ● Check for the printer and the tray being used. Reinstall the rear access panel or duplex unit, or close the cover of the curl. ● Make sure the tray is supported for paper jam. See Understanding ... or duplex unit is extended; Fan the media before loading. ● Make sure the paper guides are set to the number of the printer. Resolving paper-feed problems For information on resolving jams, see Clearing jams. Tray cannot be inserted ● Reinsert the tray. Make sure it in the tray....
User's Guide
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...slide up within the printer, causing the printer to jam or pick multiple sheets at one time. ● Use HP media for the media size you are properly aligned. ● When reinserting a tray into the printer, do so gently. Forceful insertion with a full stack of paper may cause sheets ...to slide up within the printer, causing the printer to jam or pick multiple sheets at one...
...slide up within the printer, causing the printer to jam or pick multiple sheets at one time. ● Use HP media for the media size you are properly aligned. ● When reinserting a tray into the printer, do so gently. Forceful insertion with a full stack of paper may cause sheets ...to slide up within the printer, causing the printer to jam or pick multiple sheets at one...
User's Guide
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... should return to ensure that the paper path of the printer, free any jam. 6. Remove the jammed media from the bottom of tray 2. 5. c. Click Test Paper Feed and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Test Paper Feed and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Test...
... should return to ensure that the paper path of the printer, free any jam. 6. Remove the jammed media from the bottom of tray 2. 5. c. Click Test Paper Feed and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Test Paper Feed and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Test...
User's Guide
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...; When reinserting a tray into the printer, do not crinkle or bend it. 56 Chapter 4 Maintaining and troubleshooting ENWW To avoid jams ● Make sure that conforms with a full stack of paper may cause sheets to slide up within the printer, causing the printer to print. ● Make sure ...media is blocking the paper path. ● Do not overload the trays....
...; When reinserting a tray into the printer, do not crinkle or bend it. 56 Chapter 4 Maintaining and troubleshooting ENWW To avoid jams ● Make sure that conforms with a full stack of paper may cause sheets to slide up within the printer, causing the printer to print. ● Make sure ...media is blocking the paper path. ● Do not overload the trays....
User's Guide
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...jam. The printer is turning on . A cover is inserted completely at the back of media into the printer, and press (Resume button). The rear access panel or duplex unit is missing, or is not inserted completely. ▲ Make sure the rear access panel (HP Officejet Pro K550) or the duplex unit (HP Officejet Pro...so that the pages can be flipped over and reloaded. ▲ Reload the stack of the printer. Print media is out of paper. ▲ Load paper and press (Resume button). The printer is jammed in manual duplex mode. The Power light and the Resume light blink.
...jam. The printer is turning on . A cover is inserted completely at the back of media into the printer, and press (Resume button). The rear access panel or duplex unit is missing, or is not inserted completely. ▲ Make sure the rear access panel (HP Officejet Pro K550) or the duplex unit (HP Officejet Pro...so that the pages can be flipped over and reloaded. ▲ Reload the stack of the printer. Print media is out of paper. ▲ Load paper and press (Resume button). The printer is jammed in manual duplex mode. The Power light and the Resume light blink.
User's Guide
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...Clearing jams. ● Print Configuration Page: Allows you to print the configuration page of the printer. See To clean the printheads. ● Calibrate Linefeed: Allows you to perform linefeed calibration. ENWW Managing the printer 71 This page contains information about the printer and... the color. ● Paper Handling: Allows you to set the tray lock and select a default tray (if tray 2 is installed). See To calibrate the linefeed. ● Calibrate Color: Allows you to correct problems with color tints. HP Printer Utility (Mac OS) The HP Printer Utility contains...
...Clearing jams. ● Print Configuration Page: Allows you to print the configuration page of the printer. See To clean the printheads. ● Calibrate Linefeed: Allows you to perform linefeed calibration. ENWW Managing the printer 71 This page contains information about the printer and... the color. ● Paper Handling: Allows you to set the tray lock and select a default tray (if tray 2 is installed). See To calibrate the linefeed. ● Calibrate Color: Allows you to correct problems with color tints. HP Printer Utility (Mac OS) The HP Printer Utility contains...
User's Guide
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...Color: Allows you to perform color calibration to HP website where you to perform linefeed calibration. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Follow the onscreen instructions to print the configuration page of a paper source. To open the Network Printer...Clearing jams. ● Clean: Guides you through cleaning the printheads. See Configuring trays. ● Network Settings: Configure IP settings for the printer, register the printer, and find information about the printer and the supplies. Select Library, and then select Printers. 3....
...Color: Allows you to perform color calibration to HP website where you to perform linefeed calibration. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Follow the onscreen instructions to print the configuration page of a paper source. To open the Network Printer...Clearing jams. ● Clean: Guides you through cleaning the printheads. See Configuring trays. ● Network Settings: Configure IP settings for the printer, register the printer, and find information about the printer and the supplies. Select Library, and then select Printers. 3....
User's Guide
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...98 specifications 15 supported sizes 15 tips for printer 49 setting static 68 J jams clearing 54 media to avoid 14 paper feed test 55 preventing 56 Japanese VCCI statement 117 K Korean EMI statement 117 L language printer language 109 Laser Quality Speed 112 LED ...classification statement 117 lights on control panel illustration 58 understanding 58 M Mac OS changing print settings 22 duplexing 25 HP Printer...
...98 specifications 15 supported sizes 15 tips for printer 49 setting static 68 J jams clearing 54 media to avoid 14 paper feed test 55 preventing 56 Japanese VCCI statement 117 K Korean EMI statement 117 L language printer language 109 Laser Quality Speed 112 LED ...classification statement 117 lights on control panel illustration 58 understanding 58 M Mac OS changing print settings 22 duplexing 25 HP Printer...
User's Guide
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...dpi) 112 S SecureEasySetup (SES) using 88 security managing 66 security while using HP Instant Support 73 processor specifications 110 purchasing online system requirements 96 Q quality. See media paper-feed problems troubleshooting 47 PCL 3 support 109 photo media guidelines 14 sizes supported...support. See print quality R radio interference reducing 90 regulatory information 118 readme 2 rear access panel clearing jams 54 illustration 7 recycling 123 registering printer Mac OS 72 Windows 71 regulatory information wireless products 118 regulatory model number 117 release notes 2 resolution ...
...dpi) 112 S SecureEasySetup (SES) using 88 security managing 66 security while using HP Instant Support 73 processor specifications 110 purchasing online system requirements 96 Q quality. See media paper-feed problems troubleshooting 47 PCL 3 support 109 photo media guidelines 14 sizes supported...support. See print quality R radio interference reducing 90 regulatory information 118 readme 2 rear access panel clearing jams 54 illustration 7 recycling 123 registering printer Mac OS 72 Windows 71 regulatory information wireless products 118 regulatory model number 117 release notes 2 resolution ...
User's Guide
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... myPrintMileage 71 opening 70 Printer Services tab 71 Printer Status tab 70 transparencies guidelines 15 trays capacities 17 clearing jams 54 installing tray 2 11 locking, setting default 21 output tray illustration 5 paper guides illustration 5 tray 1 illustration 5 tray 2 illustration 5 troubleshooting, cannot be ...printer lights 58 printer management problems 49 printer not responding, nothing prints 40 printheads 41 skewed pages 48 slow printing 41 tips 38 tray cannot be inserted 47 wired network 51 wireless communication 51 wrong colors 46 troubleshooting resources configuration page 75 HP ...
... myPrintMileage 71 opening 70 Printer Services tab 71 Printer Status tab 70 transparencies guidelines 15 trays capacities 17 clearing jams 54 installing tray 2 11 locking, setting default 21 output tray illustration 5 paper guides illustration 5 tray 1 illustration 5 tray 2 illustration 5 troubleshooting, cannot be ...printer lights 58 printer management problems 49 printer not responding, nothing prints 40 printheads 41 skewed pages 48 slow printing 41 tips 38 tray cannot be inserted 47 wired network 51 wireless communication 51 wrong colors 46 troubleshooting resources configuration page 75 HP ...