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... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
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...filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from ...control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support ...
...filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from ...control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support ...
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... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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...other resources for the product You can obtain product information and further troubleshooting resources that have occurred. For more information, see HP Printer Utility (Mac OS). For more information, see Monitor the device. Toolbox (Microsoft® Windows®) Provides information about how... the device and to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from a connected computer. Control panel Provides status, error, and warning information about events that...
...other resources for the product You can obtain product information and further troubleshooting resources that have occurred. For more information, see HP Printer Utility (Mac OS). For more information, see Monitor the device. Toolbox (Microsoft® Windows®) Provides information about how... the device and to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from a connected computer. Control panel Provides status, error, and warning information about events that...
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...make it accessible for people with the device software. For users who are color blind, colored buttons and tabs used in the software and on the devices you have ...change device settings, order supplies, start, and access the onscreen Help. For more information, see Use the HP Solution Center (Windows). Typically installed with disabilities. HP Solution Center (Windows) ... the print quality diagnostic page. HP Web sites Provide the latest printer software, and product and support information. For more information, see Obtain HP telephone support. It also supports...
...make it accessible for people with the device software. For users who are color blind, colored buttons and tabs used in the software and on the devices you have ...change device settings, order supplies, start, and access the onscreen Help. For more information, see Use the HP Solution Center (Windows). Typically installed with disabilities. HP Solution Center (Windows) ... the print quality diagnostic page. HP Web sites Provide the latest printer software, and product and support information. For more information, see Obtain HP telephone support. It also supports...
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...for printing on both sides of a page • Always use the Control Panel in the HP Solution Center vary depending on the devices you print on both sides of a sheet of supported...occurred during the software installation. If the selected device is customized to change print settings, order supplies, and access the onscreen Help. Once the ink dries, the media is pulled back into ... • To perform automatic duplexing (Mac OS) Guidelines for that feature does not appear in the printer driver. • Do not print on both sides of media, either automatically by turning the media ...
...for printing on both sides of a page • Always use the Control Panel in the HP Solution Center vary depending on the devices you print on both sides of a sheet of supported...occurred during the software installation. If the selected device is customized to change print settings, order supplies, and access the onscreen Help. Once the ink dries, the media is pulled back into ... • To perform automatic duplexing (Mac OS) Guidelines for that feature does not appear in the printer driver. • Do not print on both sides of media, either automatically by turning the media ...
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... Settings tab, and then click Paper Handling in the left pane. 28 Configure and manage Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. • ...the Information tab, and then click Usage in the left pane. Ink cartridge information: Open the Information and Support panel and click Supplies Status. Control panel Embedded Web server to obtain the following ... Click the Cartridge Details button to display the Cartridge Details button....
... Settings tab, and then click Paper Handling in the left pane. 28 Configure and manage Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. • ...the Information tab, and then click Usage in the left pane. Ink cartridge information: Open the Information and Support panel and click Supplies Status. Control panel Embedded Web server to obtain the following ... Click the Cartridge Details button to display the Cartridge Details button....
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...used to manage the device. • Embedded Web server • Toolbox (Windows) • HP Printer Utility (Mac OS) • Network Printer Setup Utility (Mac OS) • HP Web Jetadmin software • HP Instant Support • myPrintMileage Embedded Web server When the device is connected to a network, you...• Configure network settings: Click the Networking tab, and then click an option in the left pane. • Order supplies: On any tab, click the Order Supplies button, and then follow the onscreen instructions. • Support: On any tab, click the Support button, and then select...
...used to manage the device. • Embedded Web server • Toolbox (Windows) • HP Printer Utility (Mac OS) • Network Printer Setup Utility (Mac OS) • HP Web Jetadmin software • HP Instant Support • myPrintMileage Embedded Web server When the device is connected to a network, you...• Configure network settings: Click the Networking tab, and then click an option in the left pane. • Order supplies: On any tab, click the Order Supplies button, and then follow the onscreen instructions. • Support: On any tab, click the Support button, and then select...
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... that has been assigned to the device. Pages/buttons Information page Settings page Networking page Support and Order Supplies buttons Contents Shows status information about the device, its ink supplies and usage, and a log of system requirements for the device and gives you the ability to the ... icon, point to the device you can open and use to view, and then click Network Settings (EWS). • HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, and then click the Open Embedded Web Server button. Embedded Web server pages The embedded Web...
... that has been assigned to the device. Pages/buttons Information page Settings page Networking page Support and Order Supplies buttons Contents Shows status information about the device, its ink supplies and usage, and a log of system requirements for the device and gives you the ability to the ... icon, point to the device you can open and use to view, and then click Network Settings (EWS). • HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, and then click the Open Embedded Web Server button. Embedded Web server pages The embedded Web...
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Order Supplies connects you can call to online ordering of the installed ink cartridges. Printer Information: Provides a link to the device, and then click Display Printer Toolbox. For more information, see HP Instant Support and myPrintMileage. Toolbox (Windows) The Toolbox provides maintenance ...Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to myPrintMileage and shows the device hardware and printhead health information. NOTE: The Toolbox can order printing supplies for all countries/regions. •...
Order Supplies connects you can call to online ordering of the installed ink cartridges. Printer Information: Provides a link to the device, and then click Display Printer Toolbox. For more information, see HP Instant Support and myPrintMileage. Toolbox (Windows) The Toolbox provides maintenance ...Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to myPrintMileage and shows the device hardware and printhead health information. NOTE: The Toolbox can order printing supplies for all countries/regions. •...
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..., calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. Select Library, and then select Printers. 3. For more information, see To align the printheads. • Clean Printheads: Guides you...
..., calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. Select Library, and then select Printers. 3. For more information, see To align the printheads. • Clean Printheads: Guides you...
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... replacement options. • Device Information: Displays information about the device and the supplies. For more information, see Understand the self-test diagnostic page. • Print Quality Diagnostics: Allows you to HP Web site where you through cleaning the printheads. Network Printer Setup Utility (Mac OS) This tool allows you to configure network settings...
... replacement options. • Device Information: Displays information about the device and the supplies. For more information, see Understand the self-test diagnostic page. • Print Quality Diagnostics: Allows you to HP Web site where you through cleaning the printheads. Network Printer Setup Utility (Mac OS) This tool allows you to configure network settings...
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...that can gain access to HP Instant Support Security and privacy When you use HP Instant Support, detailed device information, such as recommendations for the printer driver. HP respects your device. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. • Security... and privacy • To gain access to it by using the bookmark, the pages do not contain the current information. 34 Configure and manage To gain access to the download section of the HP Web site. •...
...that can gain access to HP Instant Support Security and privacy When you use HP Instant Support, detailed device information, such as recommendations for the printer driver. HP respects your device. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. • Security... and privacy • To gain access to it by using the bookmark, the pages do not contain the current information. 34 Configure and manage To gain access to the download section of the HP Web site. •...
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... myPrintMileage. If you wish to open myPrintMileage. The self-test diagnostic page also contains a log of supplies. NOTE: Do not bookmark the Web pages that HP provides to help troubleshoot problems; To use more black or color ink, and the estimated number of pages you can see the print analysis, such as the...
... myPrintMileage. If you wish to open myPrintMileage. The self-test diagnostic page also contains a log of supplies. NOTE: Do not bookmark the Web pages that HP provides to help troubleshoot problems; To use more black or color ink, and the estimated number of pages you can see the print analysis, such as the...
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... the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the ...cartridges The availability of ink cartridges varies by country/region. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Understand the self-test diagnostic page...
... the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the ...cartridges The availability of ink cartridges varies by country/region. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Understand the self-test diagnostic page...
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...and troubleshoot Gently pull open the ink cartridge cover. 2. Remove the ink cartridge that requires replacement by grasping it between your device, see Supplies. Press down firmly on the following sequence: 1. Check the health of white paper. Print the print quality diagnostic page on a clean ...4. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. Chapter 5 NOTE: The ink levels shown are missing from printouts, ink nozzles might ...
...and troubleshoot Gently pull open the ink cartridge cover. 2. Remove the ink cartridge that requires replacement by grasping it between your device, see Supplies. Press down firmly on the following sequence: 1. Check the health of white paper. Print the print quality diagnostic page on a clean ...4. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. Chapter 5 NOTE: The ink levels shown are missing from printouts, ink nozzles might ...
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...printheads To check printhead health Use one or more information, see To replace the printheads. Click the Information tab, and then click Ink Supplies in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Print... PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. This will help you decide whether to run any maintenance services to ...
...printheads To check printhead health Use one or more information, see To replace the printheads. Click the Information tab, and then click Ink Supplies in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Print... PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. This will help you decide whether to run any maintenance services to ...
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... device does not print the pages, start the alignment process manually. For more information, see Supplies. 1. To replace the printheads NOTE: To find out which corresponds to stop moving, and then unplug the power cord from the printer. 3. Lift the printhead latch. 4. Lift the handle of its slot. 52 Maintain and troubleshoot... carriage to the blinking printhead light. 16. Open the cover. 2. If the printhead light continues to blink, replace the printhead which printheads work with your printer, see To align the printheads.
... device does not print the pages, start the alignment process manually. For more information, see Supplies. 1. To replace the printheads NOTE: To find out which corresponds to stop moving, and then unplug the power cord from the printer. 3. Lift the printhead latch. 4. Lift the handle of its slot. 52 Maintain and troubleshoot... carriage to the blinking printhead light. 16. Open the cover. 2. If the printhead light continues to blink, replace the printhead which printheads work with your printer, see To align the printheads.
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...set it as the default in the device. • For paper-feed problems, such as the current or default printer. If you are properly installed in their correct color-coded slots. For more information. • Pause Printing is not jammed in the device. • Printheads and ... place. • All packing tapes and materials are firmly connected to initialize it as a resealable plastic bag. Chapter 5 Store printing supplies This section covers the following tips and resources to ensure proper contact. For voltage requirements, see Control- Close programs that you have removed...
...set it as the default in the device. • For paper-feed problems, such as the current or default printer. If you are properly installed in their correct color-coded slots. For more information. • Pause Printing is not jammed in the device. • Printheads and ... place. • All packing tapes and materials are firmly connected to initialize it as a resealable plastic bag. Chapter 5 Store printing supplies This section covers the following tips and resources to ensure proper contact. For voltage requirements, see Control- Close programs that you have removed...
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...processes and the use with . Evaluate any problem areas, and perform the recommended actions. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. For more information, ...To print the print quality diagnostic page. For ordering information, see To print the print quality diagnostic page. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of ... problem areas, and perform the recommended actions. For more information, see HP supplies and accessories.
...processes and the use with . Evaluate any problem areas, and perform the recommended actions. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. For more information, ...To print the print quality diagnostic page. For ordering information, see To print the print quality diagnostic page. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of ... problem areas, and perform the recommended actions. For more information, see HP supplies and accessories.