User Manual
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... ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access ... cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ......
... ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access ... cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ......
User Manual
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... and release notes Provide late-breaking information and troubleshooting tips. Device management tools (network connection) Allows you to maintenance services. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find other resources for the product • Accessibility •...Microsoft® Windows®) Provides information about how to use the device and to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from a connected computer. For more ...
... and release notes Provide late-breaking information and troubleshooting tips. Device management tools (network connection) Allows you to maintenance services. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find other resources for the product • Accessibility •...Microsoft® Windows®) Provides information about how to use the device and to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from a connected computer. For more ...
User Manual
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... To calibrate the linefeed. • Paper Handling: Allows you to perform linefeed calibration. Select Library, and then select Printers. 3. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see To clean the printheads. • Calibrate Linefeed: Allows you to set the language used to diagnose issues affecting the print quality of the...
... To calibrate the linefeed. • Paper Handling: Allows you to perform linefeed calibration. Select Library, and then select Printers. 3. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see To clean the printheads. • Calibrate Linefeed: Allows you to set the language used to diagnose issues affecting the print quality of the...
User Manual
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... used to print reports such as the self-test diagnostic page. • HP Support: Gain access to HP Web site where you to change network settings. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. For more information, see To clean the printheads. • Align: Guides you to configure network settings for the device...
... used to print reports such as the self-test diagnostic page. • HP Support: Gain access to HP Web site where you to change network settings. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. For more information, see To clean the printheads. • Align: Guides you to configure network settings for the device...
User Manual
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...1. When the quality of white paper. Print the print quality diagnostic page on a clean sheet of printouts deteriorates, complete the relevant steps based on the cartridge to clean the printheads. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Do... not remove a cartridge from its color-coded slot and insert the cartridge into the slot. ...
...1. When the quality of white paper. Print the print quality diagnostic page on a clean sheet of printouts deteriorates, complete the relevant steps based on the cartridge to clean the printheads. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Do... not remove a cartridge from its color-coded slot and insert the cartridge into the slot. ...
User Manual
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... follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the drop-down list in the left pane. • Toolbox (Windows): Open the Toolbox. Click the Information tab, and then click Printhead Health. For more of the maintenance functions, or clean or replace the printhead. • Self-Test Diagnostic Page...
... follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the drop-down list in the left pane. • Toolbox (Windows): Open the Toolbox. Click the Information tab, and then click Printhead Health. For more of the maintenance functions, or clean or replace the printhead. • Self-Test Diagnostic Page...
User Manual
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...Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are not straight and connected, align the printheads. For more information, see To clean the printheads...If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. Chapter 5 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), ...
...Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are not straight and connected, align the printheads. For more information, see To clean the printheads...If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. Chapter 5 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), ...
User Manual
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... and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Clean from the Information and Support panel. The cleaning process takes up to clean the printheads. NOTE: Cleaning uses ink, so clean the printheads only when necessary. Electrical contacts contain sensitive ...device. To clean the printhead contacts manually After the printheads are blinking, you have attempted to 3.5 minutes. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. ...
... and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Clean from the Information and Support panel. The cleaning process takes up to clean the printheads. NOTE: Cleaning uses ink, so clean the printheads only when necessary. Electrical contacts contain sensitive ...device. To clean the printhead contacts manually After the printheads are blinking, you have attempted to 3.5 minutes. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. ...
User Manual
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Chapter 5 3. CAUTION: Do not use water. 50 Maintain and troubleshoot Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. Lift the printhead latch. 4.
Chapter 5 3. CAUTION: Do not use water. 50 Maintain and troubleshoot Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. Lift the printhead latch. 4.
User Manual
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.... Maintain the printheads 51 If the printhead light is missing. 10. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to engage the latch. 12. Where necessary, repeat the above for the printhead which corresponds to ensure that the printhead is still blinking, repeat the cleaning procedure described...
.... Maintain the printheads 51 If the printhead light is missing. 10. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to engage the latch. 12. Where necessary, repeat the above for the printhead which corresponds to ensure that the printhead is still blinking, repeat the cleaning procedure described...
User Manual
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...Check the system configuration Make sure the computer meets the minimum system requirements for a network environment Ensure the correct device driver and printer driver port are being used. However, the firewall might want to assign a static IP address to the device and re-enable ...of the communication problem. Check the device setup for the device. Clean the printhead Complete the printhead cleaning procedure. If the problem persists, the firewall is inserted into its correct color-coded slot. Check the printhead Make sure the printhead is not the source of the device. • Make sure...
...Check the system configuration Make sure the computer meets the minimum system requirements for a network environment Ensure the correct device driver and printer driver port are being used. However, the firewall might want to assign a static IP address to the device and re-enable ...of the communication problem. Check the device setup for the device. Clean the printhead Complete the printhead cleaning procedure. If the problem persists, the firewall is inserted into its correct color-coded slot. Check the printhead Make sure the printhead is not the source of the device. • Make sure...
User Manual
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... levels. Make sure the nozzle is inserted into its correct color-coded slot. Something on again without the printhead installed. Clean the printhead Complete the printhead cleaning procedure. Turn off the device after removing the printhead Remove the printhead. For more information, see Change print settings. For more... in the tray. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Embedded Web server) to make sure the orange protective caps have been removed from the printhead. Solve printing problems 57 After it on the...
... levels. Make sure the nozzle is inserted into its correct color-coded slot. Something on again without the printhead installed. Clean the printhead Complete the printhead cleaning procedure. Turn off the device after removing the printhead Remove the printhead. For more information, see Change print settings. For more... in the tray. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Embedded Web server) to make sure the orange protective caps have been removed from the printhead. Solve printing problems 57 After it on the...
User Manual
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... information, see To print the print quality diagnostic page. Make sure the media meets HP specifications, and try to the device. Check the type of media loaded in the print...cable High electromagnetic fields (such as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not line up properly • Lines or dots are printing... away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Replace the ink cartridges, ...
... information, see To print the print quality diagnostic page. Make sure the media meets HP specifications, and try to the device. Check the type of media loaded in the print...cable High electromagnetic fields (such as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not line up properly • Lines or dots are printing... away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Replace the ink cartridges, ...
User Manual
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...good for use with the device. Check the print mode Try using the Best mode in the printer driver. Output is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver allows you to print at a faster rate, which is not filling the text or ... type Some media types are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see To print the print quality diagnostic page. Check the paper type ...
...good for use with the device. Check the print mode Try using the Best mode in the printer driver. Output is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver allows you to print at a faster rate, which is not filling the text or ... type Some media types are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see To print the print quality diagnostic page. Check the paper type ...
User Manual
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... To print the print quality diagnostic page. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Lines or dots are not ..., see To print the print quality diagnostic page. 62 Maintain and troubleshoot Evaluate any problem areas, and perform the recommended actions. HP does not guarantee or support refilled ink cartridges. Refilling processes and the use with . For more information, see To print the print...
... To print the print quality diagnostic page. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Lines or dots are not ..., see To print the print quality diagnostic page. 62 Maintain and troubleshoot Evaluate any problem areas, and perform the recommended actions. HP does not guarantee or support refilled ink cartridges. Refilling processes and the use with . For more information, see To print the print...
User Manual
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...and off in driver 10 warranty 81 acoustic emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48 B black and white pages troubleshoot 61 blank pages, troubleshoot... supported 14 tray supporting 16 cartridges. See ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88... not filling in 61 missing lines or dots 62 H help HP Instant Support 34 see also customer support HP Instant Support about 29 administrator settings 28 opening 30 pages 30 ...
...and off in driver 10 warranty 81 acoustic emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48 B black and white pages troubleshoot 61 blank pages, troubleshoot... supported 14 tray supporting 16 cartridges. See ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88... not filling in 61 missing lines or dots 62 H help HP Instant Support 34 see also customer support HP Instant Support about 29 administrator settings 28 opening 30 pages 30 ...
User Manual
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...maintaining 46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81 privacy, HP Instant Support 34 processor specifications 87 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 67 illustration...79 warranty 81 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 clean contacts manually 49 first-installation and end-of- Index photo media guidelines 13 sizes ...
...maintaining 46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81 privacy, HP Instant Support 34 processor specifications 87 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 67 illustration...79 warranty 81 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 clean contacts manually 49 first-installation and end-of- Index photo media guidelines 13 sizes ...