User Manual
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... ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access ... cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ......
... ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access ... cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ......
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...5 HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. Control panel Provides status, error, and warning information about how to use the device and to maintenance services. Logs and reports Provides information about printhead health... see Monitor the device. Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from the Web site. Typically installed...
...5 HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. Control panel Provides status, error, and warning information about how to use the device and to maintenance services. Logs and reports Provides information about printhead health... see Monitor the device. Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from the Web site. Typically installed...
User Manual
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...hp, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel 32 Configure and manage This page contains information about the device and the supplies. For more information, see To align the printheads. • Clean Printheads..., calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open ...
...hp, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel 32 Configure and manage This page contains information about the device and the supplies. For more information, see To align the printheads. • Clean Printheads..., calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open ...
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For more information, see To align the printheads. • Calibrate Linefeed: Allows you through cleaning the printheads. Network Printer Setup Utility (Mac OS) This tool allows you to configure network settings for the device. From the Finder, select...printing supplies. Select Library, and then select Printers. 3. Use device management tools 33 Select hp, select Utilities, and then select Network Printer Setup Utility. 4. This page contains information about the model and serial number. For more information, see To clean the printheads. • Align: Guides you to ...
For more information, see To align the printheads. • Calibrate Linefeed: Allows you through cleaning the printheads. Network Printer Setup Utility (Mac OS) This tool allows you to configure network settings for the device. From the Finder, select...printing supplies. Select Library, and then select Printers. 3. Use device management tools 33 Select hp, select Utilities, and then select Network Printer Setup Utility. 4. This page contains information about the model and serial number. For more information, see To clean the printheads. • Align: Guides you to ...
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... paper. Print the print quality diagnostic page on a clean sheet of printouts deteriorates, complete the relevant steps based on the cartridge to clean the printheads. Do not remove a cartridge from the device for long periods of the printheads. To find out which ink cartridges work with its ...dots or lines are an estimate only. For more information, see To check printhead health. 2. Evaluate any problem areas, and perform the recommended actions. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Check the health of ...
... paper. Print the print quality diagnostic page on a clean sheet of printouts deteriorates, complete the relevant steps based on the cartridge to clean the printheads. Do not remove a cartridge from the device for long periods of the printheads. To find out which ink cartridges work with its ...dots or lines are an estimate only. For more information, see To check printhead health. 2. Evaluate any problem areas, and perform the recommended actions. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Check the health of ...
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... more information, see To clean the printheads. 4. Click the Information tab, and then click Ink Supplies in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click...
... more information, see To clean the printheads. 4. Click the Information tab, and then click Ink Supplies in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click...
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...and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the Information and Support panel. 48 Maintain and troubleshoot For more ... lines across any of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. However, if the appearance of your printed pages indicates that the printheads are not straight and connected, align the printheads. Chapter 5 1 Printer Information: Shows device information (...
...and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the Information and Support panel. 48 Maintain and troubleshoot For more ... lines across any of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. However, if the appearance of your printed pages indicates that the printheads are not straight and connected, align the printheads. Chapter 5 1 Printer Information: Shows device information (...
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...be clogged and you have attempted to clean the printheads. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: ...Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. NOTE: Cleaning uses ink, so clean the printheads only when necessary. Wait for the carriage to clean the electrical contacts on the printheads and in the device. To clean the printheads...
...be clogged and you have attempted to clean the printheads. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: ...Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. NOTE: Cleaning uses ink, so clean the printheads only when necessary. Wait for the carriage to clean the electrical contacts on the printheads and in the device. To clean the printheads...
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Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the printhead latch. 4. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. CAUTION: Do not use water. 50 Maintain and troubleshoot Obtain clean, dry, soft and lint-free cleaning material. Chapter 5 3.
Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the printhead latch. 4. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. CAUTION: Do not use water. 50 Maintain and troubleshoot Obtain clean, dry, soft and lint-free cleaning material. Chapter 5 3.
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CAUTION: The electrical contacts are small copper-color squares, grouped on the printhead to ensure that the printhead is properly engaged. Touching the nozzles can permanently mark clothing. 7. Clean the electrical contacts in contact with a clean, dry, soft and lint-free cloth. 9. Press down to ensure proper contact. 11. 6. Also, ink can cause permanent nozzle damage...
CAUTION: The electrical contacts are small copper-color squares, grouped on the printhead to ensure that the printhead is properly engaged. Touching the nozzles can permanently mark clothing. 7. Clean the electrical contacts in contact with a clean, dry, soft and lint-free cloth. 9. Press down to ensure proper contact. 11. 6. Also, ink can cause permanent nozzle damage...
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... used. Turn off the device after removing the printhead After removing the printhead, turn it on again without the printhead installed. Clean the printhead Complete the printhead cleaning procedure. If there is inserted into its correct color-coded slot. Device does not accept printhead Check the printhead latch Make sure the printhead latch is not the source of the device. •...
... used. Turn off the device after removing the printhead After removing the printhead, turn it on again without the printhead installed. Clean the printhead Complete the printhead cleaning procedure. If there is inserted into its correct color-coded slot. Device does not accept printhead Check the printhead latch Make sure the printhead latch is not the source of the device. •...
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... the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. Check the printhead latch Make sure the printhead latch is low or empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see... check to see Change print settings. Clean the printhead Complete the printhead cleaning procedure. Make sure the nozzle is selected as the print quality. After it on a sheet of white paper. Something on the page is inserted into its correct color-coded slot. Turn off the device, wait about ink ...
... the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. Check the printhead latch Make sure the printhead latch is low or empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see... check to see Change print settings. Clean the printhead Complete the printhead cleaning procedure. Make sure the nozzle is selected as the print quality. After it on a sheet of white paper. Something on the page is inserted into its correct color-coded slot. Turn off the device, wait about ink ...
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...loaded in the print driver that contains the media that is faded or dull colored • Colors are printing as those generated by USB cables) can sometimes cause slight distortions ...cable High electromagnetic fields (such as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not line up properly • Lines or dots are missing...away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Check the paper quality The...
...loaded in the print driver that contains the media that is faded or dull colored • Colors are printing as those generated by USB cables) can sometimes cause slight distortions ...cable High electromagnetic fields (such as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not line up properly • Lines or dots are missing...away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Check the paper quality The...
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...and perform the recommended actions. Output is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver. Evaluate any problem areas, and perform the recommended actions. Check the paper type setting When printing on a clean sheet of white paper. For more information, see To print... is not filling the text or graphics completely Check the media type Some media types are not suitable for printing drafts. Check the printheads Print the print quality diagnostic page on special or customsized media (Windows). For more information, see To print on...
...and perform the recommended actions. Output is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver. Evaluate any problem areas, and perform the recommended actions. Check the paper type setting When printing on a clean sheet of white paper. For more information, see To print... is not filling the text or graphics completely Check the media type Some media types are not suitable for printing drafts. Check the printheads Print the print quality diagnostic page on special or customsized media (Windows). For more information, see To print on...
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...mode in the placement of graphics on the page. For more information, see HP supplies and accessories. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Lines or dots are not suitable for use of ...and damage to check for gaps in the prniter driver. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas...
...mode in the placement of graphics on the page. For more information, see HP supplies and accessories. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Lines or dots are not suitable for use of ...and damage to check for gaps in the prniter driver. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas...
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...specifications 89 embedded Web server about 34 95 See ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88 ...electronic 78 HP Instant Support 34 phone support 78 cut-off in 61 missing lines or dots 62 H help HP Instant Support 34 see also customer support HP Instant Support... and off in driver 10 warranty 81 acoustic emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48 B black and white pages troubleshoot 61 blank pages, troubleshoot...
...specifications 89 embedded Web server about 34 95 See ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88 ...electronic 78 HP Instant Support 34 phone support 78 cut-off in 61 missing lines or dots 62 H help HP Instant Support 34 see also customer support HP Instant Support... and off in driver 10 warranty 81 acoustic emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48 B black and white pages troubleshoot 61 blank pages, troubleshoot...
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... 79 warranty 81 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 clean contacts manually 49 first-installation and end-of- See customer support system requirements 87 T... 46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81 privacy, HP Instant Support 34 processor specifications 87 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 67 illustration...
... 79 warranty 81 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 clean contacts manually 49 first-installation and end-of- See customer support system requirements 87 T... 46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81 privacy, HP Instant Support 34 processor specifications 87 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 67 illustration...