Fax Getting Started Guide
Page 14
..., may be available from defects in any product which duration begins on the cartridge has been reached, whichever occurs first. Limitations of a manufacturer to that the HP products specified above , which is distributed by HP. D. The customer may be interrupted or error free. 3. Preclude the disclaimers and limitations in the world. 2. Otherwise restrict the...
..., may be available from defects in any product which duration begins on the cartridge has been reached, whichever occurs first. Limitations of a manufacturer to that the HP products specified above , which is distributed by HP. D. The customer may be interrupted or error free. 3. Preclude the disclaimers and limitations in the world. 2. Otherwise restrict the...
User Guide - Macintosh
Page 7
... troubleshooting...181 Copy troubleshooting...233 Scan troubleshooting...243 Device update...248 Errors...248 Device messages...249 File messages...253 Supported file types for the HP All-in-One 254 General user messages 254 Paper messages...256 Power and connection messages 258 Print cartridge messages 260 12 Order supplies Order paper or other media...265...
... troubleshooting...181 Copy troubleshooting...233 Scan troubleshooting...243 Device update...248 Errors...248 Device messages...249 File messages...253 Supported file types for the HP All-in-One 254 General user messages 254 Paper messages...256 Power and connection messages 258 Print cartridge messages 260 12 Order supplies Order paper or other media...265...
User Guide - Macintosh
Page 106
... a manual fax. 104 Use the fax features This section contains the following . Use the instructions in -One can receive faxes automatically or manually. This selects Advanced Fax Setup and then selects Error Correction Mode. 3. Receive a fax manually When you are on the paper that it with can send you... feature, the HP All-in-One might want to send or receive faxes in color. Before turning the ECM setting off the Auto Answer option, you will no longer be able to replace it fits on the phone, the person you are speaking with the black print cartridge when receiving faxes...
... a manual fax. 104 Use the fax features This section contains the following . Use the instructions in -One can receive faxes automatically or manually. This selects Advanced Fax Setup and then selects Error Correction Mode. 3. Receive a fax manually When you are on the paper that it with can send you... feature, the HP All-in-One might want to send or receive faxes in color. Before turning the ECM setting off the Auto Answer option, you will no longer be able to replace it fits on the phone, the person you are speaking with the black print cartridge when receiving faxes...
User Guide - Macintosh
Page 137
...; Fax troubleshooting • Copy troubleshooting • Scan troubleshooting • Device update • Errors Troubleshooting tips This section contains the following topics: • The HP All-in-One will not turn on • Communication problems over a USB connection • Information on print cartridges • Information on paper • Tips for using the automatic document feeder...
...; Fax troubleshooting • Copy troubleshooting • Scan troubleshooting • Device update • Errors Troubleshooting tips This section contains the following topics: • The HP All-in-One will not turn on • Communication problems over a USB connection • Information on print cartridges • Information on paper • Tips for using the automatic document feeder...
User Guide - Macintosh
Page 152
To change the copy quality 1. Printouts are low or out of the HP All-in the print cartridges. If the print cartridges are faded or have dull colors Cause: The print cartridges need to be cleaned or might need to have paper loaded in first. 150 Troubleshooting Cause: The print...line connection is noisy. Solution: Check the estimated ink levels remaining in -One. For more information on the right front corner of ink. Phone lines with the print cartridges. If the problem persists, turn Error Correction Mode (ECM) off and contact your original print side down on print...
To change the copy quality 1. Printouts are low or out of the HP All-in the print cartridges. If the print cartridges are faded or have dull colors Cause: The print cartridges need to be cleaned or might need to have paper loaded in first. 150 Troubleshooting Cause: The print...line connection is noisy. Solution: Check the estimated ink levels remaining in -One. For more information on the right front corner of ink. Phone lines with the print cartridges. If the problem persists, turn Error Correction Mode (ECM) off and contact your original print side down on print...
User Guide - Macintosh
Page 205
... of faxes that is preventing the HP All-in -One for information on again. Solution: If Backup Fax Reception is enabled and there is an error condition on the HP All-in-One, the memory might become full of the HP All-in -One on the error condition. Close the print cartridge door, as shown below: •...; The print carriage is not set up the HP All-in -One from the phone line, and then...
... of faxes that is preventing the HP All-in -One for information on again. Solution: If Backup Fax Reception is enabled and there is an error condition on the HP All-in-One, the memory might become full of the HP All-in -One on the error condition. Close the print cartridge door, as shown below: •...; The print carriage is not set up the HP All-in -One from the phone line, and then...
User Guide - Macintosh
Page 206
... machine. The Fax Log is not deleted when the HP All-in -One is turned off. Solution: Check for the following problems: • The HP All-in -One is set to send the documents loaded in the document feeder tray. Close the print cartridge door. • The print carriage is having problems ...found , the HP All-in-One can also delete the faxes stored in memory by turning off the HP All-in-One. Cause: An error condition is enabled and you resolve any problems found . NOTE: If Backup Fax Reception is preventing the HP All-in-One from memory. The HP All-in-One is stalled. Instead...
... machine. The Fax Log is not deleted when the HP All-in -One is turned off. Solution: Check for the following problems: • The HP All-in -One is set to send the documents loaded in the document feeder tray. Close the print cartridge door. • The print carriage is having problems ...found , the HP All-in-One can also delete the faxes stored in memory by turning off the HP All-in-One. Cause: An error condition is enabled and you resolve any problems found . NOTE: If Backup Fax Reception is preventing the HP All-in-One from memory. The HP All-in-One is stalled. Instead...
User Guide - Macintosh
Page 211
... Reception is not deleted when the HP All-in the input tray. 2. The Fax Log is enabled and you want to resend any problems found. Press 6, and then press 5. If you turn off , remove any objects that are printed in an error condition. Fax troubleshooting 209 To clear... selects Reprint Faxes in memory from the control panel 1. Close the print cartridge door, as shown below: • The print carriage is open. • The print cartridge door is stalled. Turn the HP All-in-One off the HP All-inOne, all faxes stored in memory are deleted, including any packing materials...
... Reception is not deleted when the HP All-in the input tray. 2. The Fax Log is enabled and you want to resend any problems found. Press 6, and then press 5. If you turn off , remove any objects that are printed in an error condition. Fax troubleshooting 209 To clear... selects Reprint Faxes in memory from the control panel 1. Close the print cartridge door, as shown below: • The print carriage is open. • The print cartridge door is stalled. Turn the HP All-in-One off the HP All-inOne, all faxes stored in memory are deleted, including any packing materials...
User Guide - Macintosh
Page 212
... for faxing. • There is no paper loaded in the input tray. • There is a paper jam. • The print cartridge door is set up the HP All-in-One for faxing. All faxes stored in memory will be deleted from memory when you resolve any faxes stored in memory by pressing... you have paper loaded correctly. Chapter 11 To delete all the faxes in memory from the control panel ▲ Turn off the HP All-in-One by selecting Clear Fax Log from the Tools menu. Cause: An error condition is preventing the HP All-in -One is stalled. Remove the output tray. 210 Troubleshooting
... for faxing. • There is no paper loaded in the input tray. • There is a paper jam. • The print cartridge door is set up the HP All-in-One for faxing. All faxes stored in memory will be deleted from memory when you resolve any faxes stored in memory by pressing... you have paper loaded correctly. Chapter 11 To delete all the faxes in memory from the control panel ▲ Turn off the HP All-in-One by selecting Clear Fax Log from the Tools menu. Cause: An error condition is preventing the HP All-in -One is stalled. Remove the output tray. 210 Troubleshooting
User Guide - Macintosh
Page 215
...have failed to determine if there is resolved. For more information on error messages, see Errors. If the self-test report shows a problem, clean the print cartridges. The sending fax machine might have received while the HP All-in-One was in the order they were received. Solution: If you are ... Check the display or your computer for example, if the HP All-in -One on print cartridges, see Clear paper jams. Cause: Another process has caused an error in the HP All-in memory upon reception. If you turn the HP All-in -One was not stored in memory for some reason (for an...
...have failed to determine if there is resolved. For more information on error messages, see Errors. If the self-test report shows a problem, clean the print cartridges. The sending fax machine might have received while the HP All-in-One was in the order they were received. Solution: If you are ... Check the display or your computer for example, if the HP All-in -One on print cartridges, see Clear paper jams. Cause: Another process has caused an error in the HP All-in memory upon reception. If you turn the HP All-in -One was not stored in memory for some reason (for an...
User Guide - Macintosh
Page 227
...any problems with another task or have an error condition preventing it passes and the HP All-in-One is connected to turn on . After a few seconds, plug the power cord back in and turn the power on the HP All-in-One. • The print cartridges are installed correctly, the print carriage is not... blocked, and the print cartridge door is closed. • The HP All-in-One is not, press the Power button to your fax setup. After you...
...any problems with another task or have an error condition preventing it passes and the HP All-in-One is connected to turn on . After a few seconds, plug the power cord back in and turn the power on the HP All-in-One. • The print cartridges are installed correctly, the print carriage is not... blocked, and the print cartridge door is closed. • The HP All-in-One is not, press the Power button to your fax setup. After you...
User Guide - Macintosh
Page 251
...20 sheets in the document feeder tray. Solution: Clear the paper jam and try to fail while the HP All-in -One for clarification. Solution: Check the HP All-in -One was receiving the fax. Fax send failed Cause: The fax could be due to load Cause: The ... the fax again. For more fax troubleshooting information, see Clear paper jams. Errors 249 • Paper messages • Power and connection messages • Print cartridge messages Device messages The following is a list of device-related error messages: • Automatic document feeder failed to load • Automatic document ...
...20 sheets in the document feeder tray. Solution: Clear the paper jam and try to fail while the HP All-in -One for clarification. Solution: Check the HP All-in -One was receiving the fax. Fax send failed Cause: The fax could be due to load Cause: The ... the fax again. For more fax troubleshooting information, see Clear paper jams. Errors 249 • Paper messages • Power and connection messages • Print cartridge messages Device messages The following is a list of device-related error messages: • Automatic document feeder failed to load • Automatic document ...
User Guide - Macintosh
Page 259
... print setting chosen for the print job does not match the paper loaded in the HP All-in -One off and then turn it on choosing paper, see Understand specifications for supported media. Errors 257 Paper mismatch Cause: The print setting for supported media. Make changes to the print... legal paper. To change all other print settings 1. To change all other print settings 1. Solution: Open the print cartridge door to clear a paper jam from the front of the HP All-in your software application, choose Print. 2. Cause: The print carriage is the selected printer. 3. Paper jam,...
... print setting chosen for the print job does not match the paper loaded in the HP All-in -One off and then turn it on choosing paper, see Understand specifications for supported media. Errors 257 Paper mismatch Cause: The print setting for supported media. Make changes to the print... legal paper. To change all other print settings 1. To change all other print settings 1. Solution: Open the print cartridge door to clear a paper jam from the front of the HP All-in your software application, choose Print. 2. Cause: The print carriage is the selected printer. 3. Paper jam,...
User Guide - Macintosh
Page 262
..., you might be out of print cartridge error messages: • Low on ink • Need alignment or alignment failed • Print cartridge is missing, incorrectly installed, or not intended for genuine HP ink. For more information on ink Cause: One or both print cartridges might need to replace the print cartridges. Solution: Check the estimated ink levels...
..., you might be out of print cartridge error messages: • Low on ink • Need alignment or alignment failed • Print cartridge is missing, incorrectly installed, or not intended for genuine HP ink. For more information on ink Cause: One or both print cartridges might need to replace the print cartridges. Solution: Check the estimated ink levels...
User Guide - Macintosh
Page 263
...the ink nozzles, carefully remove the tape from the copper-colored contacts, but still might have a defective sensor or print cartridge. If prompted, choose your country/region, and then click Contact HP for information on the print cartridge are not touching the contacts in the input tray when... you might cover the ink nozzles. Solution: If you have been removed from the print cartridges. If the alignment fails again, you align the print cartridges, the alignment fails. Errors 261...
...the ink nozzles, carefully remove the tape from the copper-colored contacts, but still might have a defective sensor or print cartridge. If prompted, choose your country/region, and then click Contact HP for information on the print cartridge are not touching the contacts in the input tray when... you might cover the ink nozzles. Solution: If you have been removed from the print cartridges. If the alignment fails again, you align the print cartridges, the alignment fails. Errors 261...
User Guide - Macintosh
Page 264
...-colored contacts, but the alignment error persists, you can clear the message by pressing OK and Setup at the same time. Chapter 11 Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. After you cannot clear it , your device Cause: One or both of the print cartridges...
...-colored contacts, but the alignment error persists, you can clear the message by pressing OK and Setup at the same time. Chapter 11 Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. After you cannot clear it , your device Cause: One or both of the print cartridges...
User Guide - Macintosh
Page 265
If prompted, choose your country/region, and then click Contact HP for information on calling for use in this device. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: The print cartridge is defective or not intended for technical support. Errors 263 Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. covering the ink nozzles, carefully remove the tape from the print cartridges.
If prompted, choose your country/region, and then click Contact HP for information on calling for use in this device. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: The print cartridge is defective or not intended for technical support. Errors 263 Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. covering the ink nozzles, carefully remove the tape from the print cartridges.
User Guide - Macintosh
Page 292
... 277 troubleshooting 159 vertical streaks 154 print cartridge protector 128 print cartridges align 128, 261 check ink levels 121 clean 130 clean contacts 131 clean ink nozzle area 132 error message 262 handle 123 incorrect 262 low ink 177 low on button 13 one-touch speed dial buttons 12 operating systems ...supported 275 order paper 265 print cartridges 265 Setup Poster 266 software 266 User Guide 266 out of...
... 277 troubleshooting 159 vertical streaks 154 print cartridge protector 128 print cartridges align 128, 261 check ink levels 121 clean 130 clean contacts 131 clean ink nozzle area 132 error message 262 handle 123 incorrect 262 low ink 177 low on button 13 one-touch speed dial buttons 12 operating systems ...supported 275 order paper 265 print cartridges 265 Setup Poster 266 software 266 User Guide 266 out of...
User Guide - Macintosh
Page 293
...104 block numbers 109 forward calls 107 manually 104 polling 107 rings to answer 46 recycle HP All-in-One 280 print cartridges 280 redial fax 21 redial/pause 12 reduce fax 109 reduce/enlarge 13 reduce/enlarge copies...253 features 85 from control panel 85 halts 244 image type 89 menu missing 245 no scan options error 255 page layout incorrect 246 photos 85 preview image, edit 86 print 86 resolution 89 save to ...96 scroll speed 20 self-test report 122 send fax basic fax 91 calling card, using 93, 94 color fax 98 computer, from 99 cover page 100 credit card, using 93, 94 manually 93, 94 memory,...
...104 block numbers 109 forward calls 107 manually 104 polling 107 rings to answer 46 recycle HP All-in-One 280 print cartridges 280 redial fax 21 redial/pause 12 reduce fax 109 reduce/enlarge 13 reduce/enlarge copies...253 features 85 from control panel 85 halts 244 image type 89 menu missing 245 no scan options error 255 page layout incorrect 246 photos 85 preview image, edit 86 print 86 resolution 89 save to ...96 scroll speed 20 self-test report 122 send fax basic fax 91 calling card, using 93, 94 color fax 98 computer, from 99 cover page 100 credit card, using 93, 94 manually 93, 94 memory,...
User Guide - Microsoft Windows
Page 252
... remove the old print cartridge until a new one is a problem with the print cartridges. If there is ink remaining in the print cartridges, but you are low or out of print cartridge error messages: • Low on ink • Need alignment or alignment failed • Print cartridge is securely connected to the HP All-in-One and the computer...
... remove the old print cartridge until a new one is a problem with the print cartridges. If there is ink remaining in the print cartridges, but you are low or out of print cartridge error messages: • Low on ink • Need alignment or alignment failed • Print cartridge is securely connected to the HP All-in-One and the computer...