Setup and Support Guide
Page 14
...and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be uninstalled. 3. Windows environment: 1. Click Remove. 4. Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select HP Scanjet G4000 series.... 3. Select the G4000 series product and click Next. 4. Unplug the scanner USB cable from the computer. 7. To reinstall the HP Scanning software, you insert the CD, an installation interface launches ...
...and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be uninstalled. 3. Windows environment: 1. Click Remove. 4. Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select HP Scanjet G4000 series.... 3. Select the G4000 series product and click Next. 4. Unplug the scanner USB cable from the computer. 7. To reinstall the HP Scanning software, you insert the CD, an installation interface launches ...
Setup and Support Guide
Page 21
...materials equivalent to that arise as next day exchange, on usage and other appropriate factors. 6. Hewlett-Packard (HP) warrants to local standards. Operation or other problems, including those defects that of : a. Improper use of any Product will be either new or like-new,... and accident protection, may , within a reasonable time after being replaced. 8. B. Product HP Scanjet G4000 series scanner Duration of Warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY Setup and Support ...
...materials equivalent to that arise as next day exchange, on usage and other appropriate factors. 6. Hewlett-Packard (HP) warrants to local standards. Operation or other problems, including those defects that of : a. Improper use of any Product will be either new or like-new,... and accident protection, may , within a reasonable time after being replaced. 8. B. Product HP Scanjet G4000 series scanner Duration of Warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY Setup and Support ...
User Guide
Page 20
... the transparent materials adapter (TMA). ● Scanner initialization or hardware problems ● Scanner operation problems ● Slides, negatives, and TMA issues Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Test the scanner hardware ● Scanner has stopped working properly. 18 HP Scanjet G4000 series Make sure that connects the computer and...
... the transparent materials adapter (TMA). ● Scanner initialization or hardware problems ● Scanner operation problems ● Slides, negatives, and TMA issues Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Test the scanner hardware ● Scanner has stopped working properly. 18 HP Scanjet G4000 series Make sure that connects the computer and...
User Guide
Page 21
... insert the CD, an installation interface launches automatically. The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. If the problem continues, proceed with the scanner. Ensure that came with scanning documents or text (OCR) ● Scanned image is fuzzy ●...
... insert the CD, an installation interface launches automatically. The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. If the problem continues, proceed with the scanner. Ensure that came with scanning documents or text (OCR) ● Scanned image is fuzzy ●...
User Guide
Page 22
... the Take No Action option is in the on position. ● Check to see Button Disable Utility. 20 HP Scanjet G4000 series To change the lamp warm-up , it back on again. ● Restart your scanner model from the scanner. Ensure that the TMA cable has not become disconnected from the... be turned off using the power switch, and then turn on when you press the front-panel scanner buttons, check for these possible problems: ● The scanner might be loose. Open Properties, and then click the Events tab. If not, proceed with the next step. ● A cable might have been...
... the Take No Action option is in the on position. ● Check to see Button Disable Utility. 20 HP Scanjet G4000 series To change the lamp warm-up , it back on again. ● Restart your scanner model from the scanner. Ensure that the TMA cable has not become disconnected from the... be turned off using the power switch, and then turn on when you press the front-panel scanner buttons, check for these possible problems: ● The scanner might be loose. Open Properties, and then click the Events tab. If not, proceed with the next step. ● A cable might have been...