HP N6310 Support Question

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Question posted by devisingh1991 on July 19th, 2017

Hp Scanjet 7500 Scanner Having Scanning Problem.

scanner not scan afre replacing usb cable and scanner driver

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Answer #1: Posted by animatedgifman on July 20th, 2017 8:12 PM

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animatedgifman

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If the following URL is for your model, try downloading he drivers and support software, UN-installing all printer related drivers and software, disconnecting the scanner and following ALL directions within the software instructions for installing the scanner as if it was the firs time again. Hope this helps, it did for me years ago.

https://support.hp.com/emea_africa-en/drivers/hp-scanjet-enterprise-flow-7500-flatbed-scanner/model/5409951

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Hope that helps ...
Bob Hare aka 'Animated GIF Man'
[email protected]

Related HP N6310 Manual Pages

HP Scanjet N6310 Getting Started Guide - Page 6

...The contents of the box, including the number of scanning software CDs, can connect the USB cable either before or after installing the software. If you can vary by country/region. 2 3 1 5 4 1 HP Scanjet N6310 Document Flatbed Scanner 2 Power supply and power cable 3 USB cable 4 Getting Started Guide (this book) 5 Scanning software CDs Install the software CAUTION: If you are...

HP Scanjet N6310 Getting Started Guide - Page 7

... button with the scanner. Insert the HP Scanning Software CD that came with the scanner into the power connector on the back of the scanner. Plug the cable that is attached to the power supply into the computer CD drive. • For Windows installations: Wait for the installation dialog box to install the HP Scanjet drivers and Scanner Tools Utility...

HP Scanjet N6310 Getting Started Guide - Page 8

... other end of the AC cable into the back of the USB cable to do not connect the scanner to your computer. 4 HP Scanjet N6310 To select the language, follow these steps: 1. Chapter 1 2. Use the USB cable that came with the USB cable until the language you turn on the scanner, press the Power button on the scanner, after the initial warm-up...

HP Scanjet N6310 Getting Started Guide - Page 10

... document page in the scanner user guide. If the scan does not proceed as expected, see "Uninstall and then reinstall the HP scanning software" on your desktop, select a scan shortcut, and then click Scan.... • If you are using the HP scanning software, double-click the HP Scanning icon on page 24. 6 HP Scanjet N6310 Macintosh: Press the Scan ( ) button, use and until the scan...

HP Scanjet N6310 Getting Started Guide - Page 11

... scanning pictures and documents. See also Use the scanner 7 To start a scan, double-click the HP Scanning icon to scanning and copying. HP Scanning is the program to preview and edit your scans. HP scanning software overview Your scanner has HP scanning software for configuring the buttons on a printer. English 2 Use the scanner This section describes the HP Scanjet scanner...

HP Scanjet N6310 Getting Started Guide - Page 12

... information see the scanner software help and troubleshooting information • Modify settings and preferences To start a copy, double-click either Make Color Copies or Make Black & White Copies. Chapter 2 • "Load originals" on page 12 • "Use the HP scanning software" on page 19 • "Make copies" on page 20 8 HP Scanjet N6310 HP Device Manager is...

HP Scanjet N6310 Getting Started Guide - Page 14

See also 10 HP Scanjet N6310 For more information, see the scanner user guide. • Displays available scan shortcuts that users can use the transparent materials adapter (TMA) to scan multipage documents quickly and easily. Allows you to select the option. Allows you to scroll through the menu options. • Press OK to set preferences for the ...

HP Scanjet N6310 Getting Started Guide - Page 16

... the ADF. 12 HP Scanjet N6310 See also "Associate a quick start the HP Scanner Tools Utility through the Windows taskbar. For more information about the HP Scanner Tools Utility, see the scanner user guide. Load originals You can also monitor usage of certain scanner parts for maintenance purposes. To scan these documents, use the scanner glass instead of documents with the ADF might...

HP Scanjet N6310 Getting Started Guide - Page 20

... (0.25 in the active imaging area, so make sure to scan on the scanner glass with the top of the page pointing toward the back of the scanner glass. For landscape pages, place the pages face down on page 18 16 HP Scanjet N6310 TIP: To scan multiple pictures at the same time, arrange the pictures that...

HP Scanjet N6310 Getting Started Guide - Page 22

... the transparency, and then scan. • For Windows: When scanning a negative, the default scan shortcut automatically enlarges the image to resize the image. Use the Scan button To scan using the Scan ( ) button on page 19 18 HP Scanjet N6310 Use and on the scanner control panel to the scanner" on page 5 • "Use the HP scanning software" on the scanner, follow these steps: 1.

HP Scanjet N6310 Getting Started Guide - Page 24

...: For Windows: 1. If you want streamlined document scanning when using TWAIN-compliant scanning software, follow these steps if your scanner and select the EMC ISIS/TWAIN option. For more information, see the help . 5. See also "Load originals" on page 12 Use other software programs, select the HP Scanjet N6310 TWAIN driver. The copy is sent to complete the...

HP Scanjet N6310 Getting Started Guide - Page 26

Document pages should perform routine cleaning as thumb drives or digital cameras. 22 HP Scanjet N6310 To fix the problem: • Check the scanner cables and software as described here. • If you might see a message on how to one of date or have sharp edges, paper clips, staples, wet ...

HP Scanjet N6310 Getting Started Guide - Page 28

... the USB cable and power cable from your HP product, please consult the following HP support offerings: 24 HP Scanjet N6310 See HP online support at www.hp.com/support to get the best results from the scanner. 2. LCD display issues with a steady green light and the Attention LED is a software update available for your custom scan shortcut names. To solve this problem...

HP Scanjet N6310 Getting Started Guide - Page 30

... lbs) Scanning element Charged-coupled device Interface USB 2.0 Hi-Speed Hardware resolution 2400 x 2400 ppi, 48 bit AC line voltage 100-240V~ 50/60Hz 1300mA Power requirements For power consumption data, see www.hp.com, select your product is HP Model Number 0957-2230; Scanner specifications Name Description Scanner type Flatbed with the product name (HP Scanjet N6310) or warranty...

HP Scanjet N6310 User Guide - Page 5

... with the transparent materials adapter (TMA) • Modify settings and preferences HP Copy is the program to use the HP Scanner Tools Utility. 1 Use the scanner The following topics describe the HP Scanjet scanner as well as button-aware. For more information, click Help in the HP Scanning shortcuts dialog box. These icons open programs for configuring the buttons...

HP Scanjet N6310 User Guide - Page 9

...; Use the automatic document feeder (ADF) • Use the scanner glass • Use the transparent materials adapter (TMA) Use the automatic document feeder (ADF) For helpful information on the connected computer. To change energy consumption settings, follow these steps: 1. until the setting you want (ON or OFF) is set to HP Scanjet N6310, and then click...

HP Scanjet N6310 User Guide - Page 17

...you click Finish, the HP scanning software sends the scanned page(s) to scan additional documents. If you are done, click Finish. NOTE: If you did not select Show a preview, you scan, click Change Settings... If you are scanning. NOTE: If your scanner and select the EMC ISIS/TWAIN option. c. When scanning documents, select the HP Scanjet N6310 Doc TWAIN driver from other software...

HP Scanjet N6310 User Guide - Page 26

... Utility Maintenance tab indicates that maintenance is highlighted, and then For detailed information on scans or paper jams occur repeatedly and cleaning the automatic document feeder does not help . Reconnect the USB cable and power cable to HP Scanjet N6310, and then click Scanner Tools Utility. 2. To view the Maintenance tab, follow these steps: 1. until Tools is due...

HP Scanjet N6310 User Guide - Page 30

... Vista, the Programs and Features tool) and then select HP Scanjet N6310 11.5. 3. See also "Check the cables" on . • Turn off the computer. The TMA/ADF cable is connected between the scanner lid and the scanner base. Click Remove. 4. Reconnect the scanner USB cable after the software is connected to a USB port on the front of the computer, move it...

HP Scanjet N6310 User Guide - Page 33

..., start the HP scanning Scanner initialization or hardware problems 31 Click Start, click Settings, and then click Control Panel (in Windows Vista, the Programs and Features tool) and then select HP Scanjet N6310 11.5. Click Remove. Restart your scanner. You might need to the help to solve other problems with the scanner hardware. Reconnect the USB, power, and TMA/ADF cables to...