Setup and Support Guide
Page 14
... and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be uninstalled. 3. Click Start, click Settings, and then click Control Panel (in Windows XP, this is called Add or Remove Programs) and then select the HP Photosmart software.... the software not to begin the installation. 12 HP Scanjet G4000 series Click Add/Remove Programs (in Windows XP, click Start, and then click Control Panel). 2. Unplug the scanner USB cable from the computer. 7. The HP Uninstaller window opens and displays the products that came...
... and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be uninstalled. 3. Click Start, click Settings, and then click Control Panel (in Windows XP, this is called Add or Remove Programs) and then select the HP Photosmart software.... the software not to begin the installation. 12 HP Scanjet G4000 series Click Add/Remove Programs (in Windows XP, click Start, and then click Control Panel). 2. Unplug the scanner USB cable from the computer. 7. The HP Uninstaller window opens and displays the products that came...
Setup and Support Guide
Page 21
Product HP Scanjet G4000 series scanner Duration of limited warranty 1. Extent of limited warranty 1 year A. HP's limited warranty covers only those defects that of warranty service may , within a reasonable time after being replaced. 8. Any replacement product ...warranty services, such as next day exchange, on the date of : a. Hewlett-Packard (HP) warrants to that arise as a result of purchase by HP; Operation or other problems, including those that each software product, HP's limited warranty applies only to a failure to new in material and workmanship for this product...
Product HP Scanjet G4000 series scanner Duration of limited warranty 1. Extent of limited warranty 1 year A. HP's limited warranty covers only those defects that of warranty service may , within a reasonable time after being replaced. 8. Any replacement product ...warranty services, such as next day exchange, on the date of : a. Hewlett-Packard (HP) warrants to that arise as a result of purchase by HP; Operation or other problems, including those that each software product, HP's limited warranty applies only to a failure to new in material and workmanship for this product...
User Guide
Page 3
...HP Photosmart software 3 Front panel and accessories overview 3 Scanning overview 4 Scan pictures and documents 6 Scan film...9 Make copies...14 Scan to a PDF file 15 E-mail a document or picture 15 Change scan settings 16 2 Care and maintenance 17 Clean the scanner ...glass 17 Clean the transparent materials adapter (TMA 17 Order maintenance and scanner supplies 17 3 Troubleshooting 18 Scanner initialization or hardware problems 18 Scanner operation problems 19 Slides, negatives, and TMA issues 22 Index...24 User...
...HP Photosmart software 3 Front panel and accessories overview 3 Scanning overview 4 Scan pictures and documents 6 Scan film...9 Make copies...14 Scan to a PDF file 15 E-mail a document or picture 15 Change scan settings 16 2 Care and maintenance 17 Clean the scanner ...glass 17 Clean the transparent materials adapter (TMA 17 Order maintenance and scanner supplies 17 3 Troubleshooting 18 Scanner initialization or hardware problems 18 Scanner operation problems 19 Slides, negatives, and TMA issues 22 Index...24 User...
User Guide
Page 20
... the transparent materials adapter (TMA). ● Scanner initialization or hardware problems ● Scanner operation problems ● Slides, negatives, and TMA issues Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Test the scanner hardware ● Scanner has stopped working properly. 18 HP Scanjet G4000 series If the cables are firmly connected to...
... the transparent materials adapter (TMA). ● Scanner initialization or hardware problems ● Scanner operation problems ● Slides, negatives, and TMA issues Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Test the scanner hardware ● Scanner has stopped working properly. 18 HP Scanjet G4000 series If the cables are firmly connected to...
User Guide
Page 21
...problem continues, proceed with the scanner. Click Add/Remove Programs (in Windows XP, click Start, and then click Control Panel). Turn the scanner off using the HP Photosmart software CD that both the USB cable and power cable are securely connected. 2. The Help system provides information about the HP Scanjet G4000 series Photo Scanner... hardware as well as information about the HP Photosmart software and HP Scanning software. Click Remove. 5. After each step, start...
...problem continues, proceed with the scanner. Click Add/Remove Programs (in Windows XP, click Start, and then click Control Panel). Turn the scanner off using the HP Photosmart software CD that both the USB cable and power cable are securely connected. 2. The Help system provides information about the HP Scanjet G4000 series Photo Scanner... hardware as well as information about the HP Photosmart software and HP Scanning software. Click Remove. 5. After each step, start...
User Guide
Page 22
...the scanner. Open Control Panel, select Scanners and Cameras, and then select your scanner model from the power source. ● The scanner might be turned off using the power switch, and then turn on when you press the front-panel scanner buttons, check for these possible problems: ● The scanner ... starting the software or pressing a scanner button for a while, the scanner lamp might need to go through a warm-up , it back on again. ● Restart your computer. ● The buttons might be loose. Check to see Button Disable Utility. 20 HP Scanjet G4000 series To change the lamp...
...the scanner. Open Control Panel, select Scanners and Cameras, and then select your scanner model from the power source. ● The scanner might be turned off using the power switch, and then turn on when you press the front-panel scanner buttons, check for these possible problems: ● The scanner ... starting the software or pressing a scanner button for a while, the scanner lamp might need to go through a warm-up , it back on again. ● Restart your computer. ● The buttons might be loose. Check to see Button Disable Utility. 20 HP Scanjet G4000 series To change the lamp...