HP Client Manager 6.1
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... boot process in Figure 2. The diagnostic results are returned from a set of client-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives, CPUs, and monitors. Software installations are performed only on client computers. With HPCM, SoftPaq installation can press the F10 key to each computer individually. 3 For example, you can download a network driver or audio driver...
... boot process in Figure 2. The diagnostic results are returned from a set of client-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives, CPUs, and monitors. Software installations are performed only on client computers. With HPCM, SoftPaq installation can press the F10 key to each computer individually. 3 For example, you can download a network driver or audio driver...
HP Client Manager 6.1
Page 4
New Features in HP Client Manager up-to be displayed locally on client systems such as Remote Wakeup Boot Source, enable/disable serial ports, boot order, etc. • Integration with HP Instant Support - Scan results identify HP SoftPaqs posted on computer components and view reports of your HP client computers, rapidly making changes to client computer system software, and changing the BIOS settings, all from the Altiris website at the management console, the...
New Features in HP Client Manager up-to be displayed locally on client systems such as Remote Wakeup Boot Source, enable/disable serial ports, boot order, etc. • Integration with HP Instant Support - Scan results identify HP SoftPaqs posted on computer components and view reports of your HP client computers, rapidly making changes to client computer system software, and changing the BIOS settings, all from the Altiris website at the management console, the...
Hard Drive White Paper
Page 5
... hard drive for information: - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the latest system BIOS, as given in the "F10 Setup Hard Drive Self-Test" section. • Whenever possible, adjust power management settings (power schemes) in Control Panel...
... hard drive for information: - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the latest system BIOS, as given in the "F10 Setup Hard Drive Self-Test" section. • Whenever possible, adjust power management settings (power schemes) in Control Panel...
Windows XP SP1 on Compaq Evo Notebooks
Page 6
... on the Service Pack CD. Download the newer version and follow the instructions to store the files which are : • Application and hardware compatibility • Operating system reliability • Security, including the latest updates for the latest complete list of available software updates. 17A8-0902A-WWEN Windows XP Professional • Disk Space. Check and Upgrade BIOS Note: Upgrade your system using the current operating system. (See...
... on the Service Pack CD. Download the newer version and follow the instructions to store the files which are : • Application and hardware compatibility • Operating system reliability • Security, including the latest updates for the latest complete list of available software updates. 17A8-0902A-WWEN Windows XP Professional • Disk Space. Check and Upgrade BIOS Note: Upgrade your system using the current operating system. (See...
Windows XP SP1 on Compaq Evo Notebooks
Page 9
... and Armada computers are included on Compaq Evo Notebooks 9 Software Delivery Delivery methods for software updates available for Compaq commercial computers include: • Compaq Support Software CD • Compaq Worldwide Web Site and Download Facility Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for driver and ROM updates and product software enhancements. The Compaq SSCD is updated regularly and is in the form...
... and Armada computers are included on Compaq Evo Notebooks 9 Software Delivery Delivery methods for software updates available for Compaq commercial computers include: • Compaq Support Software CD • Compaq Worldwide Web Site and Download Facility Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for driver and ROM updates and product software enhancements. The Compaq SSCD is updated regularly and is in the form...
Compaq Evo Notebook N610c and Evo N600c Series Maintenance and Service Guide
Page 16
... ■ Smart battery that extend battery operating time and conserve power. Remove the RTC battery (refer to the notebook. Connect AC power to Section 5.6, "Disk Cell RTC Battery"). 3. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1.4 Power Management The notebook comes with power management features that provides an accurate battery power gauge ■ Battery calibration ■ Lid switch suspend/resume ■ Power/suspend button ■ Advanced Configuration and Power Management (ACP) compliance Maintenance and Service Guide 1-11 Wait...
... ■ Smart battery that extend battery operating time and conserve power. Remove the RTC battery (refer to the notebook. Connect AC power to Section 5.6, "Disk Cell RTC Battery"). 3. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1.4 Power Management The notebook comes with power management features that provides an accurate battery power gauge ■ Battery calibration ■ Lid switch suspend/resume ■ Power/suspend button ■ Advanced Configuration and Power Management (ACP) compliance Maintenance and Service Guide 1-11 Wait...
Compaq Evo Notebook N610c and Evo N600c Series Maintenance and Service Guide
Page 41
... Audio. Troubleshooting Flowchart 2.1 - N Is there power? Y N All drives working ? Go to Flowchart 2.20, No Network or Modem Connection. Y Go to Flowchart 2.6, No Video, Part 1. End Maintenance and Service Guide 2-11 N Is there video? (no boot) Y Go to Flowchart 2.17, Nonfunctioning Device. N Is the OS loading? Y Check LED board, speaker connections. Go to Flowchart 2.18, Nonfunctioning Keyboard, or Flowchart 2.19, Nonfunctioning Pointing Device. Y N Is there sound? N Keyboard/ pointing device working ? Y Go to Flowchart 2.2, No Power, Part...
... Audio. Troubleshooting Flowchart 2.1 - N Is there power? Y N All drives working ? Go to Flowchart 2.20, No Network or Modem Connection. Y Go to Flowchart 2.6, No Video, Part 1. End Maintenance and Service Guide 2-11 N Is there video? (no boot) Y Go to Flowchart 2.17, Nonfunctioning Device. N Is the OS loading? Y Check LED board, speaker connections. Go to Flowchart 2.18, Nonfunctioning Keyboard, or Flowchart 2.19, Nonfunctioning Pointing Device. Y N Is there sound? N Keyboard/ pointing device working ? Y Go to Flowchart 2.2, No Power, Part...
Compaq Evo Notebook N610c and Evo N600c Series Maintenance and Service Guide
Page 51
... CD or diskette in drive? N Done N Boot from hard drive? Y Hard drive accessible? Y 1. Replace system board. Y N Create partition, then format hard drive to Flowchart 2.12, No OS Loading from Diskette Drive. Computer booted? Done Remove diskette and reboot. N Go to bootable C:\ prompt. Troubleshooting Flowchart 2.11 - No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 3. Replace hard drive. 2. Y Go to Flowchart 2.12, No OS Loading from Hard Drive, Part 1. Maintenance and Service Guide 2-21
... CD or diskette in drive? N Done N Boot from hard drive? Y Hard drive accessible? Y 1. Replace system board. Y N Create partition, then format hard drive to Flowchart 2.12, No OS Loading from Diskette Drive. Computer booted? Done Remove diskette and reboot. N Go to bootable C:\ prompt. Troubleshooting Flowchart 2.11 - No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 3. Replace hard drive. 2. Y Go to Flowchart 2.12, No OS Loading from Hard Drive, Part 1. Maintenance and Service Guide 2-21
Compaq Evo Notebook N610c and Evo N600c Series Maintenance and Service Guide
Page 190
A AC adapter spare part numbers 3-20 specifications 6-10 audio troubleshooting 2-25 B base enclosure, spare part numbers 3-11 battery components compartment 1-22, 1-24 light 1-12 pack, removing 5-4 pack, spare part numbers 3-13 release latch 1-22, 1-24, 5-5 spare part numbers 5-4 specifications 6-10 Bluetooth wireless communication MultiPort module, spare part number 3-20 C cables, service considerations 4-2 caps lock key 1-18 caps lock light 1-20 CD-ROM drive OS loading problems 2-24 Index spare part number 3-13, 3-19, 5-6 specifications 6-7 CD-RW drive spare part number 3-13, 3-19, 5-6 ...
A AC adapter spare part numbers 3-20 specifications 6-10 audio troubleshooting 2-25 B base enclosure, spare part numbers 3-11 battery components compartment 1-22, 1-24 light 1-12 pack, removing 5-4 pack, spare part numbers 3-13 release latch 1-22, 1-24, 5-5 spare part numbers 5-4 specifications 6-10 Bluetooth wireless communication MultiPort module, spare part number 3-20 C cables, service considerations 4-2 caps lock key 1-18 caps lock light 1-20 CD-ROM drive OS loading problems 2-24 Index spare part number 3-13, 3-19, 5-6 specifications 6-7 CD-RW drive spare part number 3-13, 3-19, 5-6 ...
Evo Notebook N600c Software Overview
Page 5
... Compaq software utilities include: • Compaq Power Management support • Suspend, Hibernation, and Power utilities • Compaq enhanced audio, video, and network support • DVD movie playback software • Compaq Diagnostics for Windows NT • Compaq Intelligent Manageability • AssetControl, Fault Prediction, and Security Management Table 2 provides a comparison of Windows NT 4.0 prior to docking, undocking, or switching MultiBay devices is offered for the Evo N600c and N400c on CD. Evo Notebook N600c Software Overview 5 Microsoft Windows...
... Compaq software utilities include: • Compaq Power Management support • Suspend, Hibernation, and Power utilities • Compaq enhanced audio, video, and network support • DVD movie playback software • Compaq Diagnostics for Windows NT • Compaq Intelligent Manageability • AssetControl, Fault Prediction, and Security Management Table 2 provides a comparison of Windows NT 4.0 prior to docking, undocking, or switching MultiBay devices is offered for the Evo N600c and N400c on CD. Evo Notebook N600c Software Overview 5 Microsoft Windows...
Evo Notebook N600c Software Overview
Page 8
... to perform a complete destructive format and restore the system to reinstall. Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for Evo Notebook computers are preinstalled on the Compaq SSCD. The QRCD Application Recovery provides a majority of drivers, utilities, and applications that are included on the computer. Limited support is shipped with each Evo N400c and N600c computer. Subscriptions can be...
... to perform a complete destructive format and restore the system to reinstall. Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for Evo Notebook computers are preinstalled on the Compaq SSCD. The QRCD Application Recovery provides a majority of drivers, utilities, and applications that are included on the computer. Limited support is shipped with each Evo N400c and N600c computer. Subscriptions can be...
Evo Notebook N600c Software Overview
Page 13
... administrator password is not known, F10 Setup Utility is called QuickBlank. Windows 98 ! Windows NT 4.0 & ! Power-On Password ! If QuickLock is entered. Windows NT 4.0 & Windows 2000 ! Evo Notebook N600c Software Overview 13 Compaq Security Management ! Windows 98 ! Compaq Web Site QuickRestore CD Security Management is enabled, any keys pressed are ignored until the power-on password allows the user to enable QuickLock, a hot-key combination used to type the password during the power-on the system. Windows 98 ! Compaq Support Software CD...
... administrator password is not known, F10 Setup Utility is called QuickBlank. Windows 98 ! Windows NT 4.0 & ! Power-On Password ! If QuickLock is entered. Windows NT 4.0 & Windows 2000 ! Evo Notebook N600c Software Overview 13 Compaq Security Management ! Windows 98 ! Compaq Web Site QuickRestore CD Security Management is enabled, any keys pressed are ignored until the power-on password allows the user to enable QuickLock, a hot-key combination used to type the password during the power-on the system. Windows 98 ! Compaq Support Software CD...
Configuring Compaq Evo Computers for Microsoft Windows 95
Page 3
... allow Evo computer systems to function with faster processors, including those found at : http://support.microsoft.com/support/kb/articles/Q192/8/41.ASP?LN=ENUS&SD=gn&FR=0&qry=Q192841&rnk=1&src=DHCS_MSPSS_gn_SRCH&SPR=W95 Compaq discovered that the procedures outlined in safe mode. Manually copy the updated driver files on first actual boot into these locations: 15XM-1101A-WWEN Windows 95...
... allow Evo computer systems to function with faster processors, including those found at : http://support.microsoft.com/support/kb/articles/Q192/8/41.ASP?LN=ENUS&SD=gn&FR=0&qry=Q192841&rnk=1&src=DHCS_MSPSS_gn_SRCH&SPR=W95 Compaq discovered that the procedures outlined in safe mode. Manually copy the updated driver files on first actual boot into these locations: 15XM-1101A-WWEN Windows 95...
Hardware Guide Evo Notebook N600c Series
Page 27
... customer support. Contains 2 memory expansion slots for removing an optional MultiBay device from the MultiBay. You may need this number to use . ✎ You may need this information to update or troubleshoot your Product Key number. Holds the primary battery pack. A Look at the Computer Bottom components and their functions 1 MultiBay recess 2 MultiBay release latch 3 System label 4 Serial number 5 Intake vents 6 Hard drive bay 7 Modem agency approvals label (internal modem models only...
... customer support. Contains 2 memory expansion slots for removing an optional MultiBay device from the MultiBay. You may need this number to use . ✎ You may need this information to update or troubleshoot your Product Key number. Holds the primary battery pack. A Look at the Computer Bottom components and their functions 1 MultiBay recess 2 MultiBay release latch 3 System label 4 Serial number 5 Intake vents 6 Hard drive bay 7 Modem agency approvals label (internal modem models only...
Hardware Guide Evo Notebook N600c Series
Page 101
...11 locations supported 5-1 removing diskette from 5-15 removing from MultiBay 5-9 See also drives diskette drive light 2-7, 7-4 display release latch 2-9 display switch default function 2-9 identifying 2-9 setting preferences for 1-5 Hardware Guide Index-3 Index Compaq utilities. port cord, power 1-2 country-specific modem adapter 2-17 D DC cable 2-13 DC power connector connecting AC Adapter to 1-2 devices supported 2-13 device drivers PC Card 8-2 USB 7-4 Diagnostics, Compaq 8-6 digital vs. See utilities, Compaq compartment memory expansion 2-15, 8-8 mini PCI 2-5 See also battery bay...
...11 locations supported 5-1 removing diskette from 5-15 removing from MultiBay 5-9 See also drives diskette drive light 2-7, 7-4 display release latch 2-9 display switch default function 2-9 identifying 2-9 setting preferences for 1-5 Hardware Guide Index-3 Index Compaq utilities. port cord, power 1-2 country-specific modem adapter 2-17 D DC cable 2-13 DC power connector connecting AC Adapter to 1-2 devices supported 2-13 device drivers PC Card 8-2 USB 7-4 Diagnostics, Compaq 8-6 digital vs. See utilities, Compaq compartment memory expansion 2-15, 8-8 mini PCI 2-5 See also battery bay...
Hardware Guide Evo Notebook N600c Series
Page 102
...) charging a battery pack in 4-2 displaying charge status of battery pack in 3-11 docking connector 2-13 docking retraint latch recess on computer 2-15 planning a docking system 7-10 speakers 6-2 using during initial setup 1-1 drives adding 5-1 caring for 5-2 diskette drive light 2-7 IDE drive light 2-7 inserting or removing while installing software 1-4 replacing with weight saver 2-17, 5-10 USB 7-4 See also specific types of drives DVD displaying contents of devices external diskette drive bay (optional) connecting 7-4 device supported 5-1, 7-4 diskette drive light 2-7 external monitor...
...) charging a battery pack in 4-2 displaying charge status of battery pack in 3-11 docking connector 2-13 docking retraint latch recess on computer 2-15 planning a docking system 7-10 speakers 6-2 using during initial setup 1-1 drives adding 5-1 caring for 5-2 diskette drive light 2-7 IDE drive light 2-7 inserting or removing while installing software 1-4 replacing with weight saver 2-17, 5-10 USB 7-4 See also specific types of drives DVD displaying contents of devices external diskette drive bay (optional) connecting 7-4 device supported 5-1, 7-4 diskette drive light 2-7 external monitor...
Maintenance and Service Guide Compaq Evo N600c
Page 4
or DVD-ROM Drive 2-24 2.15 No Audio, Part 1 2-25 2.16 No Audio, Part 2 2-26 2.17 Nonfunctioning Device 2-27 2.18 Nonfunctioning Keyboard 2-28 2.19 Nonfunctioning Pointing Device 2-29 2.20 Network or Modem Connection Problems . . . 2-30 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Computer System Major Components 3-2 3.3 Miscellaneous Plastics Kit Components 3-8 3.4 Mass Storage Devices 3-9 3.5 Miscellaneous 3-12 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-1 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 ...
or DVD-ROM Drive 2-24 2.15 No Audio, Part 1 2-25 2.16 No Audio, Part 2 2-26 2.17 Nonfunctioning Device 2-27 2.18 Nonfunctioning Keyboard 2-28 2.19 Nonfunctioning Pointing Device 2-29 2.20 Network or Modem Connection Problems . . . 2-30 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Computer System Major Components 3-2 3.3 Miscellaneous Plastics Kit Components 3-8 3.4 Mass Storage Devices 3-9 3.5 Miscellaneous 3-12 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-1 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 ...
Maintenance and Service Guide Compaq Evo N600c
Page 5
... 5.3 Preparing the Computer for Disassembly 5-4 5.4 Computer Feet 5-5 5.4 Keyboard 5-6 5.5 Modem/Network Interface Card (NIC 5-10 5.6 Real Time Clock (RTC) Battery 5-12 5.7 TouchPad or Touch Button 5-13 5.8 Switch Cover 5-15 5.9 Display 5-17 5.10 Top Cover 5-20 5.11 System Board 5-23 5.12 Fan 5-27 5.13 DC-DC Converter Board 5-30 5.15 Modem Cable 5-33 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country-Specific Requirements B-2 Notes B-2 C Screw Listing Index Maintenance and Service Guide v
... 5.3 Preparing the Computer for Disassembly 5-4 5.4 Computer Feet 5-5 5.4 Keyboard 5-6 5.5 Modem/Network Interface Card (NIC 5-10 5.6 Real Time Clock (RTC) Battery 5-12 5.7 TouchPad or Touch Button 5-13 5.8 Switch Cover 5-15 5.9 Display 5-17 5.10 Top Cover 5-20 5.11 System Board 5-23 5.12 Fan 5-27 5.13 DC-DC Converter Board 5-30 5.15 Modem Cable 5-33 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country-Specific Requirements B-2 Notes B-2 C Screw Listing Index Maintenance and Service Guide v
Maintenance and Service Guide Compaq Evo N600c
Page 25
...-ROM field. DriveLock Passwords Enable/disable DriveLock; change , or delete a power-on password has been set. Password Options ✎ Password options can be selected only when a power-on password. Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change a DriveLock User or Master password. ✎ Drive Lock Settings...
...-ROM field. DriveLock Passwords Enable/disable DriveLock; change , or delete a power-on password has been set. Password Options ✎ Password options can be selected only when a power-on password. Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change a DriveLock User or Master password. ✎ Drive Lock Settings...
Maintenance and Service Guide Compaq Evo N600c
Page 146
... adapter spare part numbers 3-13 specifications 6-10 Advanced Menu, Computer Setup 2-5 aircraft power adapter, spare part number 3-14 audio troubleshooting 2-25 auto power adapter/charger, spare part number 3-14 B base enclosure illustrated 3-6 spare part number 3-7 battery compartment 1-15 battery components light 1-7 release latch 1-15 specifications 6-10 battery pack illustrated 3-6 spare part numbers 3-7, 3-14 bottom components 1-14 Index C cables, handling 4-2 caps lock key 1-11 caps lock light 1-13 CD-ROM drive illustrated 3-10 option part number 3-10 OS loading problems 2-24 spare part...
... adapter spare part numbers 3-13 specifications 6-10 Advanced Menu, Computer Setup 2-5 aircraft power adapter, spare part number 3-14 audio troubleshooting 2-25 auto power adapter/charger, spare part number 3-14 B base enclosure illustrated 3-6 spare part number 3-7 battery compartment 1-15 battery components light 1-7 release latch 1-15 specifications 6-10 battery pack illustrated 3-6 spare part numbers 3-7, 3-14 bottom components 1-14 Index C cables, handling 4-2 caps lock key 1-11 caps lock light 1-13 CD-ROM drive illustrated 3-10 option part number 3-10 OS loading problems 2-24 spare part...