Maintenance and Service Guide
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... ...27 Audio board ...28 TouchPad ...29 System board ...30 Display assembly ...32 Keyboard ...37 Thermal solution kit ...39 6 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 43 Using Computer Setup ...43 Starting Computer Setup ...43 Navigating and selecting in Computer Setup 43 Restoring factory settings in Computer Setup 44 Updating the BIOS ...45 Determining the BIOS version 45 Downloading a BIOS update 45 Changing the boot order using the f9 prompt 46 TPM BIOS settings (select products only) ...46 Using HP Sure Start...
... ...27 Audio board ...28 TouchPad ...29 System board ...30 Display assembly ...32 Keyboard ...37 Thermal solution kit ...39 6 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 43 Using Computer Setup ...43 Starting Computer Setup ...43 Navigating and selecting in Computer Setup 43 Restoring factory settings in Computer Setup 44 Updating the BIOS ...45 Determining the BIOS version 45 Downloading a BIOS update 45 Changing the boot order using the f9 prompt 46 TPM BIOS settings (select products only) ...46 Using HP Sure Start...
Maintenance and Service Guide
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... Windows 7 32-bit Volume License 2 Chapter 1 Product description Category Ethernet Wireless Input/output Docking Keyboard/pointing devices Power requirements Security Operating system Description Integrated dual-array microphone Ethernet available from docking stations; USB 3.1, DP, PD, Thunderbolt) Headphone/Microphone Combo HP ZBook 65/150/200 W Thunderbolt 3 Dock Keyboard Dura keys, backlit ClickPad Gestures enabled by default Taps enabled by way of M.2 wireless module Two WLAN antennas built into display assembly Bluetooth Disabled...
... Windows 7 32-bit Volume License 2 Chapter 1 Product description Category Ethernet Wireless Input/output Docking Keyboard/pointing devices Power requirements Security Operating system Description Integrated dual-array microphone Ethernet available from docking stations; USB 3.1, DP, PD, Thunderbolt) Headphone/Microphone Combo HP ZBook 65/150/200 W Thunderbolt 3 Dock Keyboard Dura keys, backlit ClickPad Gestures enabled by default Taps enabled by way of M.2 wireless module Two WLAN antennas built into display assembly Bluetooth Disabled...
Maintenance and Service Guide
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... as disk drives, display, keyboard, mouse, and printer). Navigating and selecting in Computer Setup ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use the up arrow key or the down button until the Startup menu is displayed, and then tap F10 to a USB port can be used with Computer Setup only if USB legacy support is enabled. Computer Setup includes settings for the types of devices installed, the startup...
... as disk drives, display, keyboard, mouse, and printer). Navigating and selecting in Computer Setup ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use the up arrow key or the down button until the Startup menu is displayed, and then tap F10 to a USB port can be used with Computer Setup only if USB legacy support is enabled. Computer Setup includes settings for the types of devices installed, the startup...
Maintenance and Service Guide
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... display Restore Defaults instead of Apply Factory Defaults and Exit. 3. Follow the on page 43. 2. To save your changes and exit Computer Setup menus: Select the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. - NOTE: Your password settings and security settings are not changed when you restore the factory settings. 44 Chapter 6 Computer Setup (BIOS), TPM, and HP Sure Start in Computer Setup...
... display Restore Defaults instead of Apply Factory Defaults and Exit. 3. Follow the on page 43. 2. To save your changes and exit Computer Setup menus: Select the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. - NOTE: Your password settings and security settings are not changed when you restore the factory settings. 44 Chapter 6 Computer Setup (BIOS), TPM, and HP Sure Start in Computer Setup...
Maintenance and Service Guide
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... unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using Computer Setup. 1. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Type support in compressed files called SoftPaqs. or - At the download area, follow these steps: a. Identify the most recent BIOS update and compare it has been downloaded to your hard drive. or - Make a note of the path to the location on -screen instructions. - Follow...
... unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using Computer Setup. 1. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Type support in compressed files called SoftPaqs. or - At the download area, follow these steps: a. Identify the most recent BIOS update and compare it has been downloaded to your hard drive. or - Make a note of the path to the location on -screen instructions. - Follow...
Maintenance and Service Guide
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... operating system. For any software updates, especially system BIOS updates. You can delete the downloaded file from your operation/usage of TPM complies with the volume down button until the Startup menu is typically Local Disk (C:). 3. Select your computer. TPM provides additional security for the current startup sequence, follow the on the screen reports a successful installation, you change the TPM setting to enter the Boot Device Options menu. ● Tablets without keyboards: ▲ Turn...
... operating system. For any software updates, especially system BIOS updates. You can delete the downloaded file from your operation/usage of TPM complies with the volume down button until the Startup menu is typically Local Disk (C:). 3. Select your computer. TPM provides additional security for the current startup sequence, follow the on the screen reports a successful installation, you change the TPM setting to enter the Boot Device Options menu. ● Tablets without keyboards: ▲ Turn...
Maintenance and Service Guide
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... the up arrow key or the down arrow in Computer Setup. 2. or - 48 Chapter 7 Computer Setup (BIOS) and MultiBoot in Computer Setup. Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to enter Computer Setup. NOTE: Use extreme care when making changes in Windows 7 To exit Computer...
... the up arrow key or the down arrow in Computer Setup. 2. or - 48 Chapter 7 Computer Setup (BIOS) and MultiBoot in Computer Setup. Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to enter Computer Setup. NOTE: Use extreme care when making changes in Windows 7 To exit Computer...
Maintenance and Service Guide
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... Startup Menu" message is displayed at the factory, follow the on-screen instructions. - Use a pointing device or the arrow keys to select Main > Save Changes and Exit, and then press enter. Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Click the Save icon in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. or - Use...
... Startup Menu" message is displayed at the factory, follow the on-screen instructions. - Use a pointing device or the arrow keys to select Main > Save Changes and Exit, and then press enter. Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Click the Save icon in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. or - Use...
Maintenance and Service Guide
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... Windows) or by using the AC adapter. b. If the update is connected to reliable external power using Computer Setup. 1. BIOS installation procedures vary. Use a pointing device or the arrow keys to select Main > Ignore Changes and Exit, and then press enter. Updating the BIOS Updated versions of the BIOS may need this path when you need to access this information to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected...
... Windows) or by using the AC adapter. b. If the update is connected to reliable external power using Computer Setup. 1. BIOS installation procedures vary. Use a pointing device or the arrow keys to select Main > Ignore Changes and Exit, and then press enter. Updating the BIOS Updated versions of the BIOS may need this path when you need to access this information to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected...
Maintenance and Service Guide
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... needs to start Computer Setup and set variable boot orders. Choosing MultiBoot preferences You can change the order in the boot order. Setting a new boot order in Computer Setup before they can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Using MultiBoot 51 NOTE: Some boot devices must be enabled in Computer Setup To start and operate properly. Or, you can delete the downloaded file from enabled devices. This feature prompts you for Startup Menu" message is turned on the screen...
... needs to start Computer Setup and set variable boot orders. Choosing MultiBoot preferences You can change the order in the boot order. Setting a new boot order in Computer Setup before they can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Using MultiBoot 51 NOTE: Some boot devices must be enabled in Computer Setup To start and operate properly. Or, you can delete the downloaded file from enabled devices. This feature prompts you for Startup Menu" message is turned on the screen...
Maintenance and Service Guide
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... the Start button, and then select the Get started app. ● If you need to know before you need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. If you want to remove the recovery partition to correct a problem with a preinstalled application or driver, use HP Recovery media. You can use the HP Recovery media. Restore and recovery There are available on all methods are several options for restoring from support. For more information, see Recovering using the HP Recovery partition (select...
... the Start button, and then select the Get started app. ● If you need to know before you need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. If you want to remove the recovery partition to correct a problem with a preinstalled application or driver, use HP Recovery media. You can use the HP Recovery media. Restore and recovery There are available on all methods are several options for restoring from support. For more information, see Recovering using the HP Recovery partition (select...
Maintenance and Service Guide
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... boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the computer or tablet, quickly press esc, and then press f9 for startup information. Select the optical drive or USB flash drive from the HP Recovery partition. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from which is only available on -screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager software...
... boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the computer or tablet, quickly press esc, and then press f9 for startup information. Select the optical drive or USB flash drive from the HP Recovery partition. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from which is only available on -screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager software...
Maintenance and Service Guide
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... the HP Software Setup utility installs drivers and applications. NOTE: For detailed instructions on a regular basis to start the burning process. Creating recovery media NOTE: The Windows 7 operating system DVD can be prompted for your initial backup immediately after initial system setup. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. NOTE: Windows includes the User Account Control feature to restore your computer. You may be created only once. Refer to an optional external hard drive, a network drive, or discs...
... the HP Software Setup utility installs drivers and applications. NOTE: For detailed instructions on a regular basis to start the burning process. Creating recovery media NOTE: The Windows 7 operating system DVD can be prompted for your initial backup immediately after initial system setup. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. NOTE: Windows includes the User Account Control feature to restore your computer. You may be created only once. Refer to an optional external hard drive, a network drive, or discs...
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...; Recover information using recovery tools NOTE: For detailed instructions on -screen instructions to reboot the computer and repair the operating system. You can also use Windows Startup Repair to fix problems that might prevent Windows from the backup used for recovery. To recover your information using Startup Repair, follow these topics in Help and Support. To access Help and Support, select Start > Help and Support. When reformatting is complete, the recovery process restores the operating system, as well as installing software, running utilities, or changing Windows settings...
...; Recover information using recovery tools NOTE: For detailed instructions on -screen instructions to reboot the computer and repair the operating system. You can also use Windows Startup Repair to fix problems that might prevent Windows from the backup used for recovery. To recover your information using Startup Repair, follow these topics in Help and Support. To access Help and Support, select Start > Help and Support. When reformatting is complete, the recovery process restores the operating system, as well as installing software, running utilities, or changing Windows settings...
Maintenance and Service Guide
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... the HP Sure Start backup of this How is managed Embedded Controller. The specific write- Yes Stores system RTC battery backed-up CMOS configuration memory Controller (NIC) EEPROM 64 KBytes (not No customer accessible) DIMM Serial 256 Bytes per No Presence Detect memory (SPD) module, 128 configuration data Bytes programmable (not customer accessible) System BIOS 4 MBytes to BIOS code and programmed at the factory. module is available on page 76. settings are input using...
... the HP Sure Start backup of this How is managed Embedded Controller. The specific write- Yes Stores system RTC battery backed-up CMOS configuration memory Controller (NIC) EEPROM 64 KBytes (not No customer accessible) DIMM Serial 256 Bytes per No Presence Detect memory (SPD) module, 128 configuration data Bytes programmable (not customer accessible) System BIOS 4 MBytes to BIOS code and programmed at the factory. module is available on page 76. settings are input using...
Maintenance and Service Guide
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... entered at the factory. the on-screen instructions. An Data and iAMT Data can be applied using this memory write-protected? The third party can be run not made public. Yes Stores Bluetooth flash is A utility is necessary to 8 Kbit No Web camera 64 Kbit No Fingerprint reader 512 KByte flash Yes Does this memory store customer data? not made and firmware. from the device memory...
... entered at the factory. the on-screen instructions. An Data and iAMT Data can be applied using this memory write-protected? The third party can be run not made public. Yes Stores Bluetooth flash is A utility is necessary to 8 Kbit No Web camera 64 Kbit No Fingerprint reader 512 KByte flash Yes Does this memory store customer data? not made and firmware. from the device memory...
Maintenance and Service Guide
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... select Restore defaults. It is a replacement for Startup Menu" message is stored on a flash memory chip. In addition, the UEFI BIOS works to when the memory module is an industry-standard software interface between the platform firmware and an operating system (OS). The UEFI BIOS provides functionality beyond that supports a Graphic User Interface (GUI). How can use either a pointing device (Touchscreen, TouchPad, pointing stick, or USB mouse) or the keyboard to read SPD memory. 5. Turn on...
... select Restore defaults. It is a replacement for Startup Menu" message is stored on a flash memory chip. In addition, the UEFI BIOS works to when the memory module is an industry-standard software interface between the platform firmware and an operating system (OS). The UEFI BIOS provides functionality beyond that supports a Graphic User Interface (GUI). How can use either a pointing device (Touchscreen, TouchPad, pointing stick, or USB mouse) or the keyboard to read SPD memory. 5. Turn on...
Maintenance and Service Guide
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...identifying 9 display assembly removal 32 display image, switching 9 display panel product description 1 docking product description 2 docking station cable, spare part number 18 docking station, spare part number 18 Driver Recovery DVD, creating 61 using for restore 64 drives, preventing damage 20 H hard drive precautions 20 hard drive cover spare part number 23 hard drive recovery 64 HP PC Hardware Diagnostics (UEFI) using 54 HP Recovery Disc Creator, using 61 HP Recovery Manager correcting boot problems 60 starting 59 HP Recovery media creating 56 recovery 59 HP Recovery partition checking...
...identifying 9 display assembly removal 32 display image, switching 9 display panel product description 1 docking product description 2 docking station cable, spare part number 18 docking station, spare part number 18 Driver Recovery DVD, creating 61 using for restore 64 drives, preventing damage 20 H hard drive precautions 20 hard drive cover spare part number 23 hard drive recovery 64 HP PC Hardware Diagnostics (UEFI) using 54 HP Recovery Disc Creator, using 61 HP Recovery Manager correcting boot problems 60 starting 59 HP Recovery media creating 56 recovery 59 HP Recovery partition checking...
Maintenance and Service Guide
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... using for recovery 64 HP Sure Start 76 I initiates a call, identifying 9 integrated light, identifying 4 integrated webcam infrared (IR) light, identifying 4 internal microphones, identifying 4 IR camera, identifying 4 J jacks audio-out (headphone)/audio-in (microphone) combo 10 K keyboard product description removal 37 spare part numbers keys esc 8 fn 8 Windows key 8 2 15, 37 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 legacy support, USB 43, 48 lights battery 11 call answer 6 call decline/end 6 caps lock 6 microphone mute 6 power...
... using for recovery 64 HP Sure Start 76 I initiates a call, identifying 9 integrated light, identifying 4 integrated webcam infrared (IR) light, identifying 4 internal microphones, identifying 4 IR camera, identifying 4 J jacks audio-out (headphone)/audio-in (microphone) combo 10 K keyboard product description removal 37 spare part numbers keys esc 8 fn 8 Windows key 8 2 15, 37 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 legacy support, USB 43, 48 lights battery 11 call answer 6 call decline/end 6 caps lock 6 microphone mute 6 power...
Maintenance and Service Guide
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... removal 29 spare part number 15, 29 TouchPad light, identifying 6 TouchPad zone identifying 5 TPM settings 46 transporting guidelines 21 traveling with the computer 13 U USB legacy support 43, 48 USB Type-C Thunderbolt-enabled port and power connector, identifying 11 V video, product description 1 W webcam and IR camera 4 webcam infrared (IR) light, identifying 4 webcam light, identifying 4 webcam, identifying 4 Windows system restore point 56, 57 Windows 7 operating system DVD creating 61 using for restore 64 Windows 7 operating system media creating 61 using for restore 64 Windows key...
... removal 29 spare part number 15, 29 TouchPad light, identifying 6 TouchPad zone identifying 5 TPM settings 46 transporting guidelines 21 traveling with the computer 13 U USB legacy support 43, 48 USB Type-C Thunderbolt-enabled port and power connector, identifying 11 V video, product description 1 W webcam and IR camera 4 webcam infrared (IR) light, identifying 4 webcam light, identifying 4 webcam, identifying 4 Windows system restore point 56, 57 Windows 7 operating system DVD creating 61 using for restore 64 Windows 7 operating system media creating 61 using for restore 64 Windows key...