User Guide
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... ...9 Display ...12 Top ...13 TouchPad ...13 Lights ...14 Buttons, speakers, and fingerprint reader 15 Keys ...16 Bottom ...17 Labels ...18 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating system controls 19 Sharing data and drives and accessing software 20 Using a WLAN ...20 Using an Internet service provider 20 Setting up a WLAN 21 Configuring a wireless router 21 Protecting your WLAN 21 Connecting to a WLAN 22 Using Bluetooth wireless devices (select models only 22 Connecting to...
... ...9 Display ...12 Top ...13 TouchPad ...13 Lights ...14 Buttons, speakers, and fingerprint reader 15 Keys ...16 Bottom ...17 Labels ...18 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating system controls 19 Sharing data and drives and accessing software 20 Using a WLAN ...20 Using an Internet service provider 20 Setting up a WLAN 21 Configuring a wireless router 21 Protecting your WLAN 21 Connecting to a WLAN 22 Using Bluetooth wireless devices (select models only 22 Connecting to...
User Guide
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Using Windows shortcut keys 48 Using the hot keys 49 Using the integrated numeric keypad 49 6 Managing power ...50 Initiating Sleep and Hibernation ...50 Manually initiating and exiting Sleep 51 Manually initiating and exiting Hibernation (select models only 51 Setting password protection on wakeup 51 Using the power meter and power settings 52 Running on battery power ...52 Removing a user-replaceable battery 52 Finding battery information 53 Conserving battery power 53 Identifying low battery levels 53 Resolving a low battery level 54 Resolving...
Using Windows shortcut keys 48 Using the hot keys 49 Using the integrated numeric keypad 49 6 Managing power ...50 Initiating Sleep and Hibernation ...50 Manually initiating and exiting Sleep 51 Manually initiating and exiting Hibernation (select models only 51 Setting password protection on wakeup 51 Using the power meter and power settings 52 Running on battery power ...52 Removing a user-replaceable battery 52 Finding battery information 53 Conserving battery power 53 Identifying low battery levels 53 Resolving a low battery level 54 Resolving...
User Guide
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...updates 67 Installing HP and third-party software updates 67 Securing your wireless network ...67 Backing up your software applications and information 68 Using an optional security cable lock 68 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 69 Starting Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using HP PC Hardware Diagnostics (UEFI 70 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 71 10 Backing up, restoring, and recovering ...72 Creating recovery media and backups 72 Creating HP...
...updates 67 Installing HP and third-party software updates 67 Securing your wireless network ...67 Backing up your software applications and information 68 Using an optional security cable lock 68 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 69 Starting Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using HP PC Hardware Diagnostics (UEFI 70 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 71 10 Backing up, restoring, and recovering ...72 Creating recovery media and backups 72 Creating HP...
User Guide
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... as the wireless button) (select models only) ● Operating system controls Using the wireless button The computer has a wireless button and one or more wireless devices, depending on the model. Using the wireless controls You can explore the globe and access information from the Start screen, type help, and then select Help and Support. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use the wireless button to...
... as the wireless button) (select models only) ● Operating system controls Using the wireless button The computer has a wireless button and one or more wireless devices, depending on the model. Using the wireless controls You can explore the globe and access information from the Start screen, type help, and then select Help and Support. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use the wireless button to...
User Guide
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... select models, turns the keyboard backlight feature off or on opening Setup Utility (BIOS), and then follow the instructions at the factory. f10 Begins, pauses, or resumes playback of a DVD or a BD. f4 Switches the screen image between display devices connected to support. NOTE: To conserve battery power, turn off . f6 Mutes or restores speaker sound. f11 Plays the next track of an audio CD or the next section of the screen. NOTE: A wireless network...
... select models, turns the keyboard backlight feature off or on opening Setup Utility (BIOS), and then follow the instructions at the factory. f10 Begins, pauses, or resumes playback of a DVD or a BD. f4 Switches the screen image between display devices connected to support. NOTE: To conserve battery power, turn off . f6 Mutes or restores speaker sound. f11 Plays the next track of an audio CD or the next section of the screen. NOTE: A wireless network...
User Guide
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... you must enter your work returns to the screen. From the Start screen, type power options, then select Power options. 2. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on wakeup To set a password to be required on wakeup. 3. Setting password protection on the keyboard. ● Tap or swipe the TouchPad. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change a user account password, go...
... you must enter your work returns to the screen. From the Start screen, type power options, then select Power options. 2. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on wakeup To set a password to be required on wakeup. 3. Setting password protection on the keyboard. ● Tap or swipe the TouchPad. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change a user account password, go...
User Guide
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... Conserving battery power Tips for more than 2 weeks. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant...
... Conserving battery power Tips for more than 2 weeks. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant...
User Guide
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... that you start Disk Defragmenter, it is not protected by HP 3D DriveGuard. Connect the computer to a USB port is parked, view the icon on -screen instructions. 60 Chapter 7 Maintaining your computer From the Start screen, type free up disk space, and then select Free up disk space and help the computer run Disk Cleanup: 1. NOTE: A hard drive in an optional docking device or connected to AC power. 2. From the Start screen, type defragment, and...
... that you start Disk Defragmenter, it is not protected by HP 3D DriveGuard. Connect the computer to a USB port is parked, view the icon on -screen instructions. 60 Chapter 7 Maintaining your computer From the Start screen, type free up disk space, and then select Free up disk space and help the computer run Disk Cleanup: 1. NOTE: A hard drive in an optional docking device or connected to AC power. 2. From the Start screen, type defragment, and...
User Guide
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... BIOS update is connected to reliable external power using the AC adapter. Using the hard drive path you connect your computer. NOTE: After a message on battery power, docked in an optional docking device, or connected to an optional power source. Do not shut down the computer or initiate Sleep. Click your BIOS, make a note of the date, name, or other software components. 70 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Complete the installation by the operating...
... BIOS update is connected to reliable external power using the AC adapter. Using the hard drive path you connect your computer. NOTE: After a message on battery power, docked in an optional docking device, or connected to an optional power source. Do not shut down the computer or initiate Sleep. Click your BIOS, make a note of the date, name, or other software components. 70 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Complete the installation by the operating...
User Guide
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... information, see Creating HP Recovery media on page 72. ● To use the Factory Reset option, you must use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. If you have not already created recovery media, see Recovering using the HP Recovery partition (select models only). What you need for recovery discs or a recovery USB flash drive. If you have not already created recovery media, see Removing the HP Recovery partition (select models only) on -screen instructions. You can only be used if the hard drive is still working. 74...
... information, see Creating HP Recovery media on page 72. ● To use the Factory Reset option, you must use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. If you have not already created recovery media, see Recovering using the HP Recovery partition (select models only). What you need for recovery discs or a recovery USB flash drive. If you have not already created recovery media, see Removing the HP Recovery partition (select models only) on -screen instructions. You can only be used if the hard drive is still working. 74...
User Guide
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.... 3. To change the computer boot order. Insert the HP Recovery media you press the power button. 2. Press and hold f11 as you created. 2. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you remove the Recovery partition, create HP Recovery media; Press f11 while the computer boots. - If possible, back up hard drive space. See Changing the computer boot order on page 72. You can change the selection for an optical drive or a USB flash drive.
.... 3. To change the computer boot order. Insert the HP Recovery media you press the power button. 2. Press and hold f11 as you created. 2. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you remove the Recovery partition, create HP Recovery media; Press f11 while the computer boots. - If possible, back up hard drive space. See Changing the computer boot order on page 72. You can change the selection for an optical drive or a USB flash drive.
User Guide
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... (microphone) jack 6, 7, 25 B backing up software and information 68 backups 72 battery discharging 53 disposing 54 low battery levels 53 replacing 55 storing 54 battery cover, identifying 17 battery information, finding 53 battery lock, identifying 17 battery power 52 battery release latch 17 battery temperature 54 Beats Audio 27 Beats Audio Control Panel 27 Beats Audio hot key 27 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 19, 22 Bluetooth label 18 boot order changing HP Recovery Manager 75 bottom 18 buttons left TouchPad...
... (microphone) jack 6, 7, 25 B backing up software and information 68 backups 72 battery discharging 53 disposing 54 low battery levels 53 replacing 55 storing 54 battery cover, identifying 17 battery information, finding 53 battery lock, identifying 17 battery power 52 battery release latch 17 battery temperature 54 Beats Audio 27 Beats Audio Control Panel 27 Beats Audio hot key 27 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 19, 22 Bluetooth label 18 boot order changing HP Recovery Manager 75 bottom 18 buttons left TouchPad...
User Guide
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HP PC Hardware Diagnostics (UEFI) downloading 71 using 70 HP Recovery Manager correcting boot problems 75 starting 75 HP Recovery media creating 72 recovery 75 HP Recovery partition recovery 74 removing 75 Hybrid Graphics 57 I input power 76 installing critical security updates 67 optional security cable lock 68 integrated numeric keypad, identifying 16, 49 internal display switch, identifying 12 internal microphones, identifying 12, 24 Internet connection setup 21 Internet security software, using 66 J jacks audio-out (headphone)/audio-in (microphone) 6, 7, 25 network 9, 10 RJ-45 (network) 9,...
HP PC Hardware Diagnostics (UEFI) downloading 71 using 70 HP Recovery Manager correcting boot problems 75 starting 75 HP Recovery media creating 72 recovery 75 HP Recovery partition recovery 74 removing 75 Hybrid Graphics 57 I input power 76 installing critical security updates 67 optional security cable lock 68 integrated numeric keypad, identifying 16, 49 internal display switch, identifying 12 internal microphones, identifying 12, 24 Internet connection setup 21 Internet security software, using 66 J jacks audio-out (headphone)/audio-in (microphone) 6, 7, 25 network 9, 10 RJ-45 (network) 9,...
User Guide
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serial number 18 serial number, computer 18 service labels locating 18 setting password protection on wakeup 51 setup of WLAN 21 Setup Utility (BIOS) passwords 65 shipping the computer 62 shutdown 56 Sleep exiting 51 initiating 51 slots memory card reader 9, 11, 25 security cable 7, 10 software Disk Cleanup 60 Disk Defragmenter 60 software updates, installing 67 speakers connecting 26 identifying 15, 24 storing a battery 54 subwoofer, identifying 17 supported discs recovery 72 system recovery 74 system restore point creating 72 T temperature 54 testing...
serial number 18 serial number, computer 18 service labels locating 18 setting password protection on wakeup 51 setup of WLAN 21 Setup Utility (BIOS) passwords 65 shipping the computer 62 shutdown 56 Sleep exiting 51 initiating 51 slots memory card reader 9, 11, 25 security cable 7, 10 software Disk Cleanup 60 Disk Defragmenter 60 software updates, installing 67 speakers connecting 26 identifying 15, 24 storing a battery 54 subwoofer, identifying 17 supported discs recovery 72 system recovery 74 system restore point creating 72 T temperature 54 testing...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
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... for Authorized Service Provider parts NOTE: HP continually improves and changes product parts. 6 Removal and replacement procedures for details. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. Make special note of warranty, are as many as 83 screws that must be accessed by an authorized service provider. Component replacement procedures 45...
... for Authorized Service Provider parts NOTE: HP continually improves and changes product parts. 6 Removal and replacement procedures for details. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. Make special note of warranty, are as many as 83 screws that must be accessed by an authorized service provider. Component replacement procedures 45...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
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... the operating system so that it to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to an optional power source. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. At the download area, follow these steps: 1. Using the hard drive path you connect your computer. Downloading a BIOS update CAUTION: To reduce the risk of the path to the location on the screen...
... the operating system so that it to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to an optional power source. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. At the download area, follow these steps: 1. Using the hard drive path you connect your computer. Downloading a BIOS update CAUTION: To reduce the risk of the path to the location on the screen...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
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...: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to perform a system recovery (on page 87. ● If you have replaced the hard drive, you can only be used as a final attempt to know ● HP Recovery Manager recovers only software that was installed at the factory. For more information, see Removing the HP Recovery partition on Windows 8.1 models) and Minimized Image Recovery. What you can obtain recovery media for recovery discs or a recovery USB flash drive. This type...
...: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to perform a system recovery (on page 87. ● If you have replaced the hard drive, you can only be used as a final attempt to know ● HP Recovery Manager recovers only software that was installed at the factory. For more information, see Removing the HP Recovery partition on Windows 8.1 models) and Minimized Image Recovery. What you can obtain recovery media for recovery discs or a recovery USB flash drive. This type...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
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... Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive spare part numbers 22, 26 Bluetooth label 15 boot order changing HP Recovery Manager 88 bottom 15 buttons left TouchPad 10 power 12 right TouchPad 10 C cable spare part numbers 29, 31 caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 7 right side 6 top 10 computer major components 16 computer specifications 93 connector, power 7 control zone 10 D deleted files restoring 86 Disc...
... Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive spare part numbers 22, 26 Bluetooth label 15 boot order changing HP Recovery Manager 88 bottom 15 buttons left TouchPad 10 power 12 right TouchPad 10 C cable spare part numbers 29, 31 caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 7 right side 6 top 10 computer major components 16 computer specifications 93 connector, power 7 control zone 10 D deleted files restoring 86 Disc...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
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...UEFI) downloading 84 using 83 HP Recovery Manager 87 correcting boot problems 88 starting 87 HP Recovery media creating 85 recovery 88 HP Recovery partition 87 recovery 87 removing 88 I integrated numeric keypad, identifying 13 internal cards, product description 3 internal display switch, identifying 9 internal microphones, identifying 9 J jacks audio-out (headphone)/audio-in (microphone) 6 network 7 RJ-45 (network) 7 K keyboard product description 4 keys action 13 esc 13 fn 13 Windows 13 L labels Bluetooth 15 Microsoft Certificate of Authenticity 15 regulatory 15 serial number 15 service 15...
...UEFI) downloading 84 using 83 HP Recovery Manager 87 correcting boot problems 88 starting 87 HP Recovery media creating 85 recovery 88 HP Recovery partition 87 recovery 87 removing 88 I integrated numeric keypad, identifying 13 internal cards, product description 3 internal display switch, identifying 9 internal microphones, identifying 9 J jacks audio-out (headphone)/audio-in (microphone) 6 network 7 RJ-45 (network) 7 K keyboard product description 4 keys action 13 esc 13 fn 13 Windows 13 L labels Bluetooth 15 Microsoft Certificate of Authenticity 15 regulatory 15 serial number 15 service 15...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
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...hard drives 2 internal cards 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 3 power requirements 4 processors 1 product name 1 serviceability 4 solid-state drive 2 wireless 3 product name 1 product name and number, computer 15 R recovery 87 discs 86, 88 HP Recovery Manager 87 media 88 supported discs 86 USB flash drive 88 using HP Recovery media 86 recovery media creating 85 creating using HP Recovery Manager 86 recovery partition 87 removing 88 regulatory information regulatory label 15 wireless certification labels 15 removal/replacement...
...hard drives 2 internal cards 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 3 power requirements 4 processors 1 product name 1 serviceability 4 solid-state drive 2 wireless 3 product name 1 product name and number, computer 15 R recovery 87 discs 86, 88 HP Recovery Manager 87 media 88 supported discs 86 USB flash drive 88 using HP Recovery media 86 recovery media creating 85 creating using HP Recovery Manager 86 recovery partition 87 removing 88 regulatory information regulatory label 15 wireless certification labels 15 removal/replacement...