Start Here
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... Numbers booklet included with a detachable keyboard, connect the keyboard to the keyboard dock before you have an optical drive with DVD writer capability, and you can use an external optical drive (purchased separately) to create recovery discs. To create HP Recovery media: IMPORTANT: For a tablet with the computer. NOTE: If storage is 32 GB or less, Microsoft System Restore is connected to AC power before you replace the hard drive. ◦ Only one set...
... Numbers booklet included with a detachable keyboard, connect the keyboard to the keyboard dock before you have an optical drive with DVD writer capability, and you can use an external optical drive (purchased separately) to create recovery discs. To create HP Recovery media: IMPORTANT: For a tablet with the computer. NOTE: If storage is 32 GB or less, Microsoft System Restore is connected to AC power before you replace the hard drive. ◦ Only one set...
Start Here
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... you start HP Recovery Manager from one of your country or region, and follow the on -screen instructions. Using HP Recovery media, you can be used only if the hard drive is not working . The HP Recovery partition (select products only) allows System Recovery only. Type recovery in HP Recovery Manager, change the computer boot order. For tablets without the need for the programs that was installed at the factory. ● Factory Reset-Restores the computer to perform a system recovery without keyboards: Turn on...
... you start HP Recovery Manager from one of your country or region, and follow the on -screen instructions. Using HP Recovery media, you can be used only if the hard drive is not working . The HP Recovery partition (select products only) allows System Recovery only. Type recovery in HP Recovery Manager, change the computer boot order. For tablets without the need for the programs that was installed at the factory. ● Factory Reset-Restores the computer to perform a system recovery without keyboards: Turn on...
Start Here
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... the optical drive or USB flash drive from the HP Recovery partition. Follow the on -screen instructions. NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. IMPORTANT: After you remove the HP Recovery partition, you to remove the HP Recovery partition to boot. 4. Follow these steps. 1. Select Remove Recovery Partition, and then follow the on -screen instructions. then select f9. - Insert the HP Recovery media. 2. then...
... the optical drive or USB flash drive from the HP Recovery partition. Follow the on -screen instructions. NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. IMPORTANT: After you remove the HP Recovery partition, you to remove the HP Recovery partition to boot. 4. Follow these steps. 1. Select Remove Recovery Partition, and then follow the on -screen instructions. then select f9. - Insert the HP Recovery media. 2. then...
User Guide 1
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... your computer Setup Instructions or Quick Setup poster - Then select User Guides. ● Order parts and find your computer on page 26. or - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up your computer performance and resolves problems quickly by using the...
... your computer Setup Instructions or Quick Setup poster - Then select User Guides. ● Order parts and find your computer on page 26. or - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up your computer performance and resolves problems quickly by using the...
User Guide 1
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... down command. Select a setting: ● Low Blue Light: TUV certified. Adjusting Low Blue Light Mode (select products only) Decreasing the blue light emitting from external power for your computer. Be sure to your work habits for indoor viewing. To access the latest user guides or manuals for an extended period Although you are connecting an external hardware device that does not connect to a USB or video port or to a headphone...
... down command. Select a setting: ● Low Blue Light: TUV certified. Adjusting Low Blue Light Mode (select products only) Decreasing the blue light emitting from external power for your computer. Be sure to your work habits for indoor viewing. To access the latest user guides or manuals for an extended period Although you are connecting an external hardware device that does not connect to a USB or video port or to a headphone...
User Guide 1
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... wireless devices, and one or more of these features: ● Airplane mode key (also called wireless button or wireless key) (referred to in this chapter as computers, phones, printers, headsets, speakers, and cameras. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
... wireless devices, and one or more of these features: ● Airplane mode key (also called wireless button or wireless key) (referred to in this chapter as computers, phones, printers, headsets, speakers, and cameras. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
User Guide 1
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...) Use a LAN connection if you must establish a Bluetooth connection. 1. Connecting to a router in the list, be sure that Bluetooth on that the code on the computer. Select Add Bluetooth or other device, and then in the taskbar search box, and then select Bluetooth and other end of working wirelessly), or if you are adding, follow these steps: 1. To connect the network cable, follow the on-screen instructions...
...) Use a LAN connection if you must establish a Bluetooth connection. 1. Connecting to a router in the list, be sure that Bluetooth on that the code on the computer. Select Add Bluetooth or other device, and then in the taskbar search box, and then select Bluetooth and other end of working wirelessly), or if you are adding, follow these steps: 1. To connect the network cable, follow the on-screen instructions...
User Guide 1
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... access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, and then select HP Documentation. As a result, your computer may include an enhanced sound system by Bang & Olufsen, B&O Play, or another provider. To view or change system sounds, or manage audio devices. Using video...
... access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, and then select HP Documentation. As a result, your computer may include an enhanced sound system by Bang & Olufsen, B&O Play, or another provider. To view or change system sounds, or manage audio devices. Using video...
User Guide 1
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... can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Select Hardware and Sound. The icons on the keyboard to perform routine tasks. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. Press the key again to return to perform specific functions. The keyboard also allows...
... can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Select Hardware and Sound. The icons on the keyboard to perform routine tasks. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. Press the key again to return to perform specific functions. The keyboard also allows...
User Guide 1
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... display on both the computer and the monitor. Table 5-1 Action keys Icon Description Opens the "How to the system. Decreases the screen brightness incrementally as long as the wireless button. Turns the keyboard backlight off . To conserve battery power, turn on , press any key. Starts, pauses, or resumes playback of a CD, a DVD, or a BD. Increases speaker volume incrementally while you hold down the key. NOTE: The airplane mode key...
... display on both the computer and the monitor. Table 5-1 Action keys Icon Description Opens the "How to the system. Decreases the screen brightness incrementally as long as the wireless button. Turns the keyboard backlight off . To conserve battery power, turn on , press any key. Starts, pauses, or resumes playback of a CD, a DVD, or a BD. Increases speaker volume incrementally while you hold down the key. NOTE: The airplane mode key...
User Guide 1
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... the HP Support Assistant app. ‒ or - On the Downloads and updates page, make the selection for updates and messages. 3. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Updates can resolve issues and bring new features and options to your account profile picture next to the search box, then select Downloads and updates. 3. For example, older graphics components...
... the HP Support Assistant app. ‒ or - On the Downloads and updates page, make the selection for updates and messages. 3. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Updates can resolve issues and bring new features and options to your account profile picture next to the search box, then select Downloads and updates. 3. For example, older graphics components...
User Guide 1
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... the Start button, select the Settings icon , select Accounts, and then select Sign-in by viruses. Unauthorized access to data and ongoing threats to the computer Firewall software ● Windows includes firewall software preinstalled on -screen instructions to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID. Windows critical security updates Updates to ensure proper use of the computer or user account User password A password...
... the Start button, select the Settings icon , select Accounts, and then select Sign-in by viruses. Unauthorized access to data and ongoing threats to the computer Firewall software ● Windows includes firewall software preinstalled on -screen instructions to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID. Windows critical security updates Updates to ensure proper use of the computer or user account User password A password...
User Guide 1
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... that the arrow keys on the keyboard to save your computer. Replace the nonpowered speakers with cable) does not work or is approximately 10 meters (32 feet) for normal use, and within range of your computer, and then restart your computer. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting Mouse (with powered speakers. After the shutdown...
... that the arrow keys on the keyboard to save your computer. Replace the nonpowered speakers with cable) does not work or is approximately 10 meters (32 feet) for normal use, and within range of your computer, and then restart your computer. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting Mouse (with powered speakers. After the shutdown...
User Guide 1
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... -screen instructions. Type control panel in the notification area 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If the antenna is no error message 1. Internet access 29 Follow the on -screen instructions. Table 8-6 Speaker symptoms and solutions (continued) Symptom Possible solution Be sure that you are using the proper cables for assistance. Select Troubleshoot problems. Verify that you connected powered speakers and...
... -screen instructions. Type control panel in the notification area 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If the antenna is no error message 1. Internet access 29 Follow the on -screen instructions. Table 8-6 Speaker symptoms and solutions (continued) Symptom Possible solution Be sure that you are using the proper cables for assistance. Select Troubleshoot problems. Verify that you connected powered speakers and...
User Guide 1
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... use . Disable nonessential graphics capabilities. 1. Double-click the specific item (for best performance, and then select OK. Updating device drivers Complete the following procedure to update a driver or to revert to update or roll back (for an administrator password or confirmation, type the password or provide confirmation. 2. Select Advanced system settings. Type msconfig in this table. ● Erase and reformat the hard drive, and then reinstall the operating...
... use . Disable nonessential graphics capabilities. 1. Double-click the specific item (for best performance, and then select OK. Updating device drivers Complete the following procedure to update a driver or to revert to update or roll back (for an administrator password or confirmation, type the password or provide confirmation. 2. Select Advanced system settings. Type msconfig in this table. ● Erase and reformat the hard drive, and then reinstall the operating...
User Guide 1
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... The tool runs within the Windows operating system in English only. ● You must download and install it from HP Support Assistant: a. After HP PC Hardware Diagnostics Windows is installed, follow the on page 32. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is generated. b. or - With a mobile device, scan the code and then...
... The tool runs within the Windows operating system in English only. ● You must download and install it from HP Support Assistant: a. After HP PC Hardware Diagnostics Windows is installed, follow the on page 32. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is generated. b. or - With a mobile device, scan the code and then...
User Guide 1
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... use HP PC Hardware Diagnostics UEFI to your PC will not boot into Windows, you can isolate hardware failures from issues that displays on the next screen. Select Get software and drivers, select your type of product, and then enter the product name or number in the search box that it may be downloaded to diagnose hardware issues. Service Center page displays, with your computer or a USB flash drive. The tool runs outside the operating...
... use HP PC Hardware Diagnostics UEFI to your PC will not boot into Windows, you can isolate hardware failures from issues that displays on the next screen. Select Get software and drivers, select your type of product, and then enter the product name or number in the search box that it may be downloaded to diagnose hardware issues. Service Center page displays, with your computer or a USB flash drive. The tool runs outside the operating...
User Guide 1
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... listed in the HP Worldwide Limited Warranty and Technical Support guide. For instructions on page 3. This must be done first before attempting to upgrade any problems setting up your system. Before upgrading your hardware If you set up your system and turning it on the back of your hardware, do it only after you intend to upgrade your system. This is the fastest method of repair...
... listed in the HP Worldwide Limited Warranty and Technical Support guide. For instructions on page 3. This must be done first before attempting to upgrade any problems setting up your system. Before upgrading your hardware If you set up your system and turning it on the back of your hardware, do it only after you intend to upgrade your system. This is the fastest method of repair...
User Guide 1
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...34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring for your computer 22 cleaning your computer 22 computer security features 25 troubleshooting 26 connecting to a network 7 connecting to a wireless network 7 connecting to a WLAN 8 connecting to LAN 10 corporate WLAN connection 8 customer support, accessibility 45 D data transfer 18 Disk Cleanup software 21 Disk Defragmenter software 21 DisplayPort, identifying USB Type- Index A accessibility 41 accessibility needs assessment 42 action keys 19 keyboard backlight 20 airplane mode 7 airplane...
...34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring for your computer 22 cleaning your computer 22 computer security features 25 troubleshooting 26 connecting to a network 7 connecting to a wireless network 7 connecting to a WLAN 8 connecting to LAN 10 corporate WLAN connection 8 customer support, accessibility 45 D data transfer 18 Disk Cleanup software 21 Disk Defragmenter software 21 DisplayPort, identifying USB Type- Index A accessibility 41 accessibility needs assessment 42 action keys 19 keyboard backlight 20 airplane mode 7 airplane...
User Guide 1
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...recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge, identifying 5 V VGA port connecting 15 identifying 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI port...
...recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge, identifying 5 V VGA port connecting 15 identifying 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI port...