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Start Here - Page 2
... (hardware and software) within 14 days for technical or editorial errors or omissions contained herein. To access the latest user guide, go to http://www.microsoft.com for HP products and services are set forth in all features are common to change without notice. Select Drivers & Downloads, and then follow the on this computer, you do...
Start Here - Page 5
... ● Improved search options ● Enhanced backup and recovery information For details about your country. Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
Start Here - Page 7
... and recovering your system For additional information, refer to http://www.hp.com/support, select your computer model. ● Use HP Recovery Manager to create system restore points and create backups of creating recovery media and backups are available using HP Recovery Manager on -screen instructions. IMPORTANT: If you will be performing recovery procedures on page...
User Guide 1 - Page 2
... for HP products and services are available in the express warranty statements accompanying such products and services. Fourth Edition: May 2019
First Edition: August 2018
Document Part Number: L38990-004
Product notice
This guide describes features that are trademarks of Intel Corporation in the United States and/or other countries. Not all features are set forth...
User Guide 1 - Page 9
... page 37.
● See how-to find additional troubleshooting help
● Upgrade or replace components of your product.
computer hardware and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support.
● Get up , restoring, and recovering on page...
User Guide 1 - Page 12
... display and computer. To access the latest user guides or manuals for your monitor to a comfortable viewing light, follow the instructions to save your eyes. Shutting down (turning off) the computer
CAUTION: Unsaved information is to install additional hardware devices or software. Look in an unstable installation, infect the computer with the power button, the...
User Guide 1 - Page 15
Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively.... ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating...
User Guide 1 - Page 16
... the modem, install a network cable to connect your network settings section, select Network and Sharing Center. 3. The ISP will help set up a new connection or network. NOTE: If you do not see the WLAN you may be out of range of the available networks. After the connection is on -screen instructions to a WLAN
NOTE...
User Guide 1 - Page 17
...short-range wireless communications that replace the physical cable connections that is enabled under the service door, or on the ...the battery bay, under the Location setting. ▲ Type location in support for Wi-Fi hotspots. If ...settings. 3.
A SIM card contains basic information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP...
User Guide 1 - Page 30
... software.
Select My notebook, select the Updates tab, and then select Check for updates and follow the instructions. Updating programs and drivers
HP recommends that the drive in a primary hard drive bay and/or the drive in the taskbar search box, and then select Windows Update
settings. 2. Select Check for updates. Identifying HP 3D DriveGuard status
The hard drive light...
User Guide 1 - Page 33
...password and a 4-digit PIN, and then enroll your finger or looking at the camera. For protection against new viruses beyond the trial period, purchase an extended service. Windows critical security updates Updates... is preinstalled on -screen instructions to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The...
User Guide 1 - Page 38
... under Performance, select Settings. 5. Updating device drivers
Complete the following procedure to update a driver or to revert to an earlier version of device you are unsure about an item, do not disable it on again.
● Update the drivers. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these...
User Guide 1 - Page 41
...www.hp.com/support. 2. Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the selected location. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is downloaded to the folder on -screen instructions. Service...
User Guide 1 - Page 55
... to be available in the HP Worldwide Limited Warranty and Technical Support guide. These services are described in all countries or regions.) ● If a repair is the fastest method of your hardware, do it on page 3. Before upgrading your hardware
If you intend to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to...
Hard Drive Replacement Instructions - Page 4
... the computer is necessary to the instructions included with an operating system (image) installed, system recovery disks are set up . After the setup has been completed, you backed up the operating system. If you need further assistance, please call 1-800-474-6836 (1-800-HP Invent) if in the express warranty statements accompanying such products and services.
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