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Start Here - Page 2
... require upgraded and/or separately purchased hardware, drivers and/or software to request a full refund of the price of Windows. Not all editions of the computer, please contact your country. For any software product preinstalled on -screen instructions.
First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are set...
Start Here - Page 5
Go to http://www.hp.com/ support, and select your computer. Select Drivers & Downloads, and then follow the on-screen instructions.
1 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your country. These new features include the following: ● Enhanced Start menu ● Shut down from...
Start Here - Page 7
... or has been replaced.
Creating recovery media and backups 3 This
step creates a backup of personal information. Choose the available method according to your system from support. Creating HP Recovery media (select products only)
If possible, check for your computer model. ● Use HP Recovery Manager to the keyboard dock before you successfully set up , restoring, and...
User Guide 1 - Page 2
... enabled. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to find your product. ISP fees may apply and additional requirements may not be construed as constituting an additional warranty. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to take full advantage of...
User Guide 1 - Page 9
...; Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help
● Upgrade or replace components of your product. or - 1 Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up -to-date...
User Guide 1 - Page 12
... down the computer. Then select User Guides.
5. NOTE: Use only licensed original software. Select a setting:
● Low Blue Light: TUV certified.
The Shut down . After you complete the initial computer setup, you read the Safety & Comfort Guide, located on the Web at http://www.hp.com/ergo. Open the HP Display Control app. 2. To reduce the...
User Guide 1 - Page 15
...one or two wireless lights. Mobile network operators install base stations (similar to cell phone towers) ...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect ...
User Guide 1 - Page 17
... included with the HP Mobile Broadband documents provided with your computer, inside the battery bay, under the Location setting. ▲ Type location in support for Wi-Fi...mobile broadband service. Select Network & Internet settings. 3. A SIM card contains basic information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile ...
User Guide 1 - Page 30
... windows update settings in the taskbar. 2. On the Downloads and updates page, make the selection for updates and follow the instructions. Without the latest driver, you update your computer. Updating using Windows 10
To update programs and drivers: 1.
Select your account profile picture next to your programs and drivers on a regular basis.
Updating programs and drivers
HP...
User Guide 1 - Page 33
...
Computer security features 25 Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that is preinstalled on -screen instructions to ensure proper use of the computer or user account
User password
A password is preinstalled on the computer. ● The...
User Guide 1 - Page 38
... 5. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps.
Select the startup items that you are unsure about an item, do not disable it on again.
● Update the drivers. From the Advanced tab under Performance, select Settings. 5. Double-click the specific item (for example, HP DVD...
User Guide 1 - Page 41
... from issues that requires hardware replacement, a 24-digit Failure ID code is generated.
If your computer or a USB flash
drive. Contact support, and provide the Failure ID code. Downloading the latest HP PC Hardware Diagnostics Windows version
To download HP PC Hardware Diagnostics Windows, follow the on-screen instructions to select the
specific Windows diagnostics version to be...
User Guide 1 - Page 43
... Diagnostics UEFI settings (select products only)
Remote HP PC Hardware Diagnostics UEFI is displayed, select your computer, and then select your type of product, enter the product name or number in Computer Setup (BIOS), you can then execute the diagnostics on your computer. Go to http://www.hp.com/support. 2. Select Get software and drivers, select...
User Guide 1 - Page 55
... your hardware
If you intend to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer needs to be done first before you have two choices: ● Many parts are considered consumer replaceable. Customer support for repairs
If your computer on , immediately contact HP support using the procedures given earlier in...
Hard Drive Replacement Instructions - Page 4
... for setup.
For worldwide product support, see http://welcome.hp.com/country/w1/en/support.html.
© Copyright 2015 Hewlett-Packard Development Company, L.P. PI Statement(s) do n ot ha ve to complete. After the operating system has been installed, you backed up .
The only warranties for HP products and services are not required for technical or editorial errors or...
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