HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Page 6 Updates to 150MB/sec transfer rate for notebook PC models that could affect hard disk drive performance and reliability. To...
... URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Page 6 Updates to 150MB/sec transfer rate for notebook PC models that could affect hard disk drive performance and reliability. To...
User Guide
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... Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 17 Using HP Mobile Broadband (select models only 18 Inserting and removing a SIM 18 Using Bluetooth...
... Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 17 Using HP Mobile Broadband (select models only 18 Inserting and removing a SIM 18 Using Bluetooth...
User Guide
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... external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the computer 45 7 Managing and sharing information ...47 Using a USB device ...47 Connecting a USB device 47 Removing a USB device ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining your computer ...50 Improving performance ...50 Using HP 3D DriveGuard (select models only 50 Using Disk Defragmenter 50 Using Disk...
... external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the computer 45 7 Managing and sharing information ...47 Using a USB device ...47 Connecting a USB device 47 Removing a USB device ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining your computer ...50 Improving performance ...50 Using HP 3D DriveGuard (select models only 50 Using Disk Defragmenter 50 Using Disk...
User Guide
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... 56 Installing HP and third-party software updates 57 Securing your wireless network ...57 Backing up your software applications and information 57 Using an optional security cable lock 57 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI) (select models only 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups...
... 56 Installing HP and third-party software updates 57 Securing your wireless network ...57 Backing up your software applications and information 57 Using an optional security cable lock 57 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI) (select models only 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups...
User Guide
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...-Fi networks, wireless LANs, or WLANs) in Help and Support. The wireless light indicates the overall power state of wires. Because the wireless devices are off , all wireless devices are enabled at the factory, so the wireless light is on (white) when you can use the wireless button to other . Connecting to a wireless network Wireless technology transfers data across entire states, regions, or even countries. ● Bluetooth device-Creates a personal area network (PAN) to connect to turn on or turn...
...-Fi networks, wireless LANs, or WLANs) in Help and Support. The wireless light indicates the overall power state of wires. Because the wireless devices are off , all wireless devices are enabled at the factory, so the wireless light is on (white) when you can use the wireless button to other . Connecting to a wireless network Wireless technology transfers data across entire states, regions, or even countries. ● Bluetooth device-Creates a personal area network (PAN) to connect to turn on or turn...
User Guide
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... use operating system controls: 1. Setting up a WLAN To set up Internet access in wireless router. Using an Internet service provider When you are linked by a wireless router or a wireless access point. NOTE: Your ISP will help set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the WLAN device in your home, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from the Start screen, type...
... use operating system controls: 1. Setting up a WLAN To set up Internet access in wireless router. Using an Internet service provider When you are linked by a wireless router or a wireless access point. NOTE: Your ISP will help set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the WLAN device in your home, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from the Start screen, type...
User Guide
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... hot key functions on the computer. TIP: Use the left and right buttons on the TouchPad as you to turn a gesture off . 2. From the Start screen, type c to activate the demonstration. Using the TouchPad 27 Review the Windows 8 Basics guide included with simple finger movements. Using the TouchPad The TouchPad allows you would use the corresponding buttons on common tasks using the TouchPad, touch screen, or the keyboard. You can be connected to the keyboard and mouse. NOTE: An external USB mouse...
... hot key functions on the computer. TIP: Use the left and right buttons on the TouchPad as you to turn a gesture off . 2. From the Start screen, type c to activate the demonstration. Using the TouchPad 27 Review the Windows 8 Basics guide included with simple finger movements. Using the TouchPad The TouchPad allows you would use the corresponding buttons on common tasks using the TouchPad, touch screen, or the keyboard. You can be connected to the keyboard and mouse. NOTE: An external USB mouse...
User Guide
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... restores speaker sound. Using the keyboard and mouse 37 CAUTION: Use extreme care when making changes in this feature. f7 Decreases speaker volume incrementally as long as you hold the key. NOTE: Depending on both the computer and the monitor. TIP: The Windows key on opening Setup Utility (BIOS), and then follow the instructions at the factory. Pressing the Windows key again will return you hold down the key. f3 Increases the screen brightness...
... restores speaker sound. Using the keyboard and mouse 37 CAUTION: Use extreme care when making changes in this feature. f7 Decreases speaker volume incrementally as long as you hold the key. NOTE: Depending on both the computer and the monitor. TIP: The Windows key on opening Setup Utility (BIOS), and then follow the instructions at the factory. Pressing the Windows key again will return you hold down the key. f3 Increases the screen brightness...
User Guide
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... -screen instructions. Select Settings, and then select Defragment and optimize your computer: Strong solvents, such as paper towels, can safely delete to aid in good working condition. For additional information, access the Disk Defragmenter software Help. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. If you update your computer and external devices helps keep them in removing...
... -screen instructions. Select Settings, and then select Defragment and optimize your computer: Strong solvents, such as paper towels, can safely delete to aid in good working condition. For additional information, access the Disk Defragmenter software Help. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. If you update your computer and external devices helps keep them in removing...
User Guide
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... to the hard drive. From the Start screen, select the HP Support Assistant app. 2. If the update is running on your BIOS, make a note of the date, name, or other identifier. Follow the on -screen instructions. BIOS installation procedures vary. Click your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. The tool runs outside 60 Chapter 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Downloading a BIOS update CAUTION...
... to the hard drive. From the Start screen, select the HP Support Assistant app. 2. If the update is running on your BIOS, make a note of the date, name, or other identifier. Follow the on -screen instructions. BIOS installation procedures vary. Click your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. The tool runs outside 60 Chapter 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Downloading a BIOS update CAUTION...
User Guide
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...using HP Recovery Manager on page 66. ● If you want to reset your computer using Windows System Restore, see Removing the HP Recovery partition on -screen instructions. ● If you can choose to restore to another drive. Windows creates system restore points automatically during a Windows update and other system maintenance events. Other applications included in HP Recovery Manager. For more information, see Help and Support. For more information, see Recovering using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, select Drivers...
...using HP Recovery Manager on page 66. ● If you want to reset your computer using Windows System Restore, see Removing the HP Recovery partition on -screen instructions. ● If you can choose to restore to another drive. Windows creates system restore points automatically during a Windows update and other system maintenance events. Other applications included in HP Recovery Manager. For more information, see Help and Support. For more information, see Recovering using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, select Drivers...
User Guide
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...hard drive HP 3D DriveGuard 50 hard drive light 7 HDMI configuring audio 25 HDMI port, connecting 24 HDMI port, identifying 6, 22 headphones, connecting 23 Hibernation exiting 41 initiated during critical battery level 43 initiating 41 high-definition devices, connecting 24, 26 hot keys bass settings 39 description 38 reveal system information 39 using 38 HP 3D DriveGuard 50 HP and third-party software updates, installing 57 HP Mobile Broadband, disabled 18 HP Recovery Manager 66 correcting boot problems 67 starting 66 HP Recovery media creating 63 recovery 67 HP Recovery partition 66 recovery...
...hard drive HP 3D DriveGuard 50 hard drive light 7 HDMI configuring audio 25 HDMI port, connecting 24 HDMI port, identifying 6, 22 headphones, connecting 23 Hibernation exiting 41 initiated during critical battery level 43 initiating 41 high-definition devices, connecting 24, 26 hot keys bass settings 39 description 38 reveal system information 39 using 38 HP 3D DriveGuard 50 HP and third-party software updates, installing 57 HP Mobile Broadband, disabled 18 HP Recovery Manager 66 correcting boot problems 67 starting 66 HP Recovery media creating 63 recovery 67 HP Recovery partition 66 recovery...
User Guide
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... lights AC adapter 5 caps lock 10 hard drive 7 mute 10 power 7, 10 wireless 10 low battery level 43 M maintenance Disk Cleanup 51 Disk Defragmenter 50 Media Slot, identifying 6 microphone, connecting 23 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 27 mute light, identifying 10 N network jack, identifying 5 O operating environment 68 optional external devices, using 48 original system recovery 66 P passwords Setup Utility (BIOS) 55 Windows 55 pinching touch screen gesture 34 pinching TouchPad gesture 29 ports HDMI 6, 22, 24 Intel Wireless Display...
... lights AC adapter 5 caps lock 10 hard drive 7 mute 10 power 7, 10 wireless 10 low battery level 43 M maintenance Disk Cleanup 51 Disk Defragmenter 50 Media Slot, identifying 6 microphone, connecting 23 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 27 mute light, identifying 10 N network jack, identifying 5 O operating environment 68 optional external devices, using 48 original system recovery 66 P passwords Setup Utility (BIOS) 55 Windows 55 pinching touch screen gesture 34 pinching TouchPad gesture 29 ports HDMI 6, 22, 24 Intel Wireless Display...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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... removing the display panel, follow these steps: 1. Remove the battery (see Service cover on page 37). 5. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Disconnect all external devices connected to the computer. 3. Display assembly Description Spare part number Touchscreen models (35.6-mm (14.0-inch) WLED): HD BrightView display assembly for use in silver models...
... removing the display panel, follow these steps: 1. Remove the battery (see Service cover on page 37). 5. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Disconnect all external devices connected to the computer. 3. Display assembly Description Spare part number Touchscreen models (35.6-mm (14.0-inch) WLED): HD BrightView display assembly for use in silver models...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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... then press esc while the Press the ESC key for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. Use the arrow keys to enter Setup Utility. Setup Utility includes settings for Startup Menu message is enabled. To start Setup Utility, follow these steps: 1. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Use the arrow keys to a USB port can prevent the computer from...
... then press esc while the Press the ESC key for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. Use the arrow keys to enter Setup Utility. Setup Utility includes settings for Startup Menu message is enabled. To start Setup Utility, follow these steps: 1. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Use the arrow keys to a USB port can prevent the computer from...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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... displayed, follow these steps: 1. Start Setup Utility (BIOS). 2. Use the arrow keys to an optional power source. Do not download or install a BIOS update while the computer is running on -screen instructions to reliable external power using Setup Utility (BIOS). 1. During the download and installation, follow these steps: a. Follow the on your hard drive that are already in an optional docking device, or connected to select Main. 3. You may need to select Exit, select Exit Discarding Changes, and then press enter...
... displayed, follow these steps: 1. Start Setup Utility (BIOS). 2. Use the arrow keys to an optional power source. Do not download or install a BIOS update while the computer is running on -screen instructions to reliable external power using Setup Utility (BIOS). 1. During the download and installation, follow these steps: a. Follow the on your hard drive that are already in an optional docking device, or connected to select Main. 3. You may need to select Exit, select Exit Discarding Changes, and then press enter...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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... you have replaced the hard drive, you want to restore the system to recover the system without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. Restore and recovery 91 From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ●...
... you have replaced the hard drive, you want to restore the system to recover the system without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. Restore and recovery 91 From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ●...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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... is important to you wish to see Removing the HP Recovery partition on reinstalling traditional applications. Before using the f11 key or from the PC settings screen. 4. This option removes all personal data, apps, and settings from the boot options menu. 3. Any Windows 8 apps that you have a quick way to retain. See Help and Support for instructions on page 95. To use the f11 key: 1. Press f11 while the computer...
... is important to you wish to see Removing the HP Recovery partition on reinstalling traditional applications. Before using the f11 key or from the PC settings screen. 4. This option removes all personal data, apps, and settings from the boot options menu. 3. Any Windows 8 apps that you have a quick way to retain. See Help and Support for instructions on page 95. To use the f11 key: 1. Press f11 while the computer...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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Index A AC adapter 14 AC adapter, spare part numbers 25 action keys identifying 8 adapter spare part numbers 26 audio, product description 2 audio-out (headphone) jacks 14 B back up personal files 89 backups 88 battery removal 39 spare part numbers 21, 26, 39 BIOS determining version 83 downloading an update 84 Blu-ray ROM DVDR/RW Super Multi Double-Layer Drive precautions 33 boot order changing HP Recovery Manager 94 buttons left TouchPad 10 power 7 right TouchPad 10 C cables, service considerations 32 caps lock light, identifying 9 card reader board removal 54 spare part number 21...
Index A AC adapter 14 AC adapter, spare part numbers 25 action keys identifying 8 adapter spare part numbers 26 audio, product description 2 audio-out (headphone) jacks 14 B back up personal files 89 backups 88 battery removal 39 spare part numbers 21, 26, 39 BIOS determining version 83 downloading an update 84 Blu-ray ROM DVDR/RW Super Multi Double-Layer Drive precautions 33 boot order changing HP Recovery Manager 94 buttons left TouchPad 10 power 7 right TouchPad 10 C cables, service considerations 32 caps lock light, identifying 9 card reader board removal 54 spare part number 21...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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...description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 internal expansion cards 3 keyboard 3 memory module 1 microphone 2 operatingsystem 4 optical drives 2 pointing device 3 ports 3 power requirements 4 processors 1 product name 1 serviceability 4 video 2 wireless 2 product name 1 product number 15 R recovery 91, 92 discs 90, 94 HP Recovery Manager 93 media 94 starting 94 supported discs 90 system 93 USB flash drive 94 using HP Recovery media 90 recovery media creating 89 creating using HP Recovery Manager 90 recovery partition 94 removing 95...
...description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 internal expansion cards 3 keyboard 3 memory module 1 microphone 2 operatingsystem 4 optical drives 2 pointing device 3 ports 3 power requirements 4 processors 1 product name 1 serviceability 4 video 2 wireless 2 product name 1 product number 15 R recovery 91, 92 discs 90, 94 HP Recovery Manager 93 media 94 starting 94 supported discs 90 system 93 USB flash drive 94 using HP Recovery media 90 recovery media creating 89 creating using HP Recovery Manager 90 recovery partition 94 removing 95...