Deskpro Personal Computers Service Reference Guide
Page 5
... ...viii chapter 1 Installing the Operating System 1.1 Microsoft Windows 95 or 98 1-1 1.2 Microsoft Windows NT Workstation 4.0 1-1 1.2.1 Installing Windows NT Workstation 4.0 over a Network 1-1 1.2.2 Installing or Upgrading Device Drivers 1-2 1.2.3 Creating an Emergency Repair Diskette 1-2 1.2.4 Using the Emergency Repair Diskette 1-2 1.3 Registering the Computer 1-3 1.4 Compaq Software ...1-3 chapter 2 Setup Utilities and Diagnostic Features 2.1. Computer Setup Utilities 2-1 2.1.1 Using...
... ...viii chapter 1 Installing the Operating System 1.1 Microsoft Windows 95 or 98 1-1 1.2 Microsoft Windows NT Workstation 4.0 1-1 1.2.1 Installing Windows NT Workstation 4.0 over a Network 1-1 1.2.2 Installing or Upgrading Device Drivers 1-2 1.2.3 Creating an Emergency Repair Diskette 1-2 1.2.4 Using the Emergency Repair Diskette 1-2 1.3 Registering the Computer 1-3 1.4 Compaq Software ...1-3 chapter 2 Setup Utilities and Diagnostic Features 2.1. Computer Setup Utilities 2-1 2.1.1 Using...
Deskpro Personal Computers Service Reference Guide
Page 10
...process might damage the software that appear on the screen to complete the installation. It can also be used to install additional drivers or files with Windows NT. ✎ This capability does not imply the grant of the installation process, the user is ...already been obtained. When the Welcome to Windows screen is displayed, Internet Explorer is installed and the installation process is automatically installed. Deskpro Service Reference Guide 1-1 Microsoft Windows NT Workstation 4.0 The first time you turn on your computer until the operating system is successfully installed...
...process might damage the software that appear on the screen to complete the installation. It can also be used to install additional drivers or files with Windows NT. ✎ This capability does not imply the grant of the installation process, the user is ...already been obtained. When the Welcome to Windows screen is displayed, Internet Explorer is installed and the installation process is automatically installed. Deskpro Service Reference Guide 1-1 Microsoft Windows NT Workstation 4.0 The first time you turn on your computer until the operating system is successfully installed...
Deskpro Personal Computers Service Reference Guide
Page 11
... a distribution share point to deploy Windows NT over a network connection. Follow the rest of Windows NT for the computer model and include device drivers supported by Windows NT. These diskettes are required to specify a storage device, press the Enter key. Click Start Æ Compaq Information Center .... Using the Emergency Repair Diskette ✎ The following section applies only to be created. This points Windows NT to the appropriate drivers and allows installation of the dialog box to browse the computer for the I386 folder. To use the Emergency Repair Diskette if the...
... a distribution share point to deploy Windows NT over a network connection. Follow the rest of Windows NT for the computer model and include device drivers supported by Windows NT. These diskettes are required to specify a storage device, press the Enter key. Click Start Æ Compaq Information Center .... Using the Emergency Repair Diskette ✎ The following section applies only to be created. This points Windows NT to the appropriate drivers and allows installation of the dialog box to browse the computer for the I386 folder. To use the Emergency Repair Diskette if the...
Deskpro Personal Computers Service Reference Guide
Page 12
...will be configured automatically the first time the computer is supplied with many desktop models Deskpro Service Reference Guide 1-3 To register one of three ways: Compaq Support Software CD for Compaq Desktop, Portable, and Workstation Products (refer to receive product announcements, updates,...The computer should be registered with energy saver features Security Management tools Support Software Management tools Certain drivers and utilities are available only in English and selected other communications periodically. You can obtain the latest version of ownership...
...will be configured automatically the first time the computer is supplied with many desktop models Deskpro Service Reference Guide 1-3 To register one of three ways: Compaq Support Software CD for Compaq Desktop, Portable, and Workstation Products (refer to receive product announcements, updates,...The computer should be registered with energy saver features Security Management tools Support Software Management tools Certain drivers and utilities are available only in English and selected other communications periodically. You can obtain the latest version of ownership...
Deskpro Personal Computers Service Reference Guide
Page 24
... with a computer's internal components. ✎ Security features described in existing tools. Compaq also offers several solutions for networked PCs. Prevents reconfiguration of the computer (use of the computer until the password is entered. DriveLock prevents unauthorized access to data... Can be managed using Management Solutions Partners products. Installing an operating system. Installing application software or drivers. Another solution integrates Memory Change and Smart Cover Sensor alerts with Compaq Insight Manager to deliver proactive notification of the ...
... with a computer's internal components. ✎ Security features described in existing tools. Compaq also offers several solutions for networked PCs. Prevents reconfiguration of the computer (use of the computer until the password is entered. DriveLock prevents unauthorized access to data... Can be managed using Management Solutions Partners products. Installing an operating system. Installing application software or drivers. Another solution integrates Memory Change and Smart Cover Sensor alerts with Compaq Insight Manager to deliver proactive notification of the ...
Deskpro Personal Computers Service Reference Guide
Page 31
...includes updated ROM images and device drivers which can also be sure to distribute new applications, device drivers, and other system software. ...results in the unlikely event of and greater control over Compaq desktop ROM images over the network. Using Remote ROM Flash Remote ROM...ROM flash. ✎ Your computer must be secure and fail-safe. Deskpro Service Reference Guide 3-9 This is available on the Compaq World Wide Web... and minimize potential corruption. For more information, refer to client PCs using these software tools. The Remote Management Administrators Guide is included...
...includes updated ROM images and device drivers which can also be sure to distribute new applications, device drivers, and other system software. ...results in the unlikely event of and greater control over Compaq desktop ROM images over the network. Using Remote ROM Flash Remote ROM...ROM flash. ✎ Your computer must be secure and fail-safe. Deskpro Service Reference Guide 3-9 This is available on the Compaq World Wide Web... and minimize potential corruption. For more information, refer to client PCs using these software tools. The Remote Management Administrators Guide is included...
Deskpro Personal Computers Service Reference Guide
Page 36
...You can download the software from the version included with your computer, you quickly and easily install the correct device drivers and other software required for that delivers up to implement the support software designed for top performance. 3-14 Intelligent Manageability If... only, Compaq part number 272505-001). You can order the Support Software CD. The annual subscription ensures your Compaq commercial desktop product. You can purchase backup diskettes. 3.4.7 3.4.8 Enhanced Support Software CD and World Wide Web Site Compaq engineers rigorously test...
...You can download the software from the version included with your computer, you quickly and easily install the correct device drivers and other software required for that delivers up to implement the support software designed for top performance. 3-14 Intelligent Manageability If... only, Compaq part number 272505-001). You can order the Support Software CD. The annual subscription ensures your Compaq commercial desktop product. You can purchase backup diskettes. 3.4.7 3.4.8 Enhanced Support Software CD and World Wide Web Site Compaq engineers rigorously test...
Deskpro Personal Computers Service Reference Guide
Page 62
... if the monitor is dim. Press and hold any of the necessary device drivers installed? Have all printer drivers been installed for each application? Remove all diskettes from the diskette drives before running any key. Deskpro Service Reference Guide F-1 If you turn on some minor problem with the computer or...
... if the monitor is dim. Press and hold any of the necessary device drivers installed? Have all printer drivers been installed for each application? Remove all diskettes from the diskette drives before running any key. Deskpro Service Reference Guide F-1 If you turn on some minor problem with the computer or...
Deskpro Personal Computers Service Reference Guide
Page 63
... and won't turn on. If a video board has been added, remove and reseat it. Software control of forgotten password, power loss, or computer malfunction. Network driver is loaded and no network connection is blinking; you may be replaced. Computer date and time display is flashing; The fan may not be improperly...
... and won't turn on. If a video board has been added, remove and reseat it. Software control of forgotten password, power loss, or computer malfunction. Network driver is loaded and no network connection is blinking; you may be replaced. Computer date and time display is flashing; The fan may not be improperly...
Deskpro Personal Computers Service Reference Guide
Page 65
...the cabling or the monitor impedance is securely connected to the graphics card and monitor. 3. If the graphics controller was upgraded, the correct display drivers may be sure that the video cable is incorrect. 1. Monitor is not turned on and the monitor light is in close to the monitor... used, be too close proximity, move the mouse to light the screen. 3. Set the monitor's input switch to External. Install the correct display drivers on the back of this book. 9. Screen save has been initiated. The RGB (Red, Green, Blue) input switch on the diskette included in...
...the cabling or the monitor impedance is securely connected to the graphics card and monitor. 3. If the graphics controller was upgraded, the correct display drivers may be sure that the video cable is incorrect. 1. Monitor is not turned on and the monitor light is in close to the monitor... used, be too close proximity, move the mouse to light the screen. 3. Set the monitor's input switch to External. Install the correct display drivers on the back of this book. 9. Screen save has been initiated. The RGB (Red, Green, Blue) input switch on the diskette included in...
Deskpro Personal Computers Service Reference Guide
Page 66
.... Printer is off . If the computer is not enough ventilation space for the application are set to turn on and online. The correct printer drivers for proper airflow. Possible Solution There is on when you may not be connected properly. Leave at least 3 inches (7.6 cm) of paper.... may not have made the connection to use the arrow keys. Check the paper tray and refill it off line. Deskpro Service Reference Guide F-5 Problem System with the printer driver. Problem Printer will not move using the arrow keys on top of the printer cable. 4. Try printing using F10 ...
.... Printer is off . If the computer is not enough ventilation space for the application are set to turn on and online. The correct printer drivers for proper airflow. Possible Solution There is on when you may not be connected properly. Leave at least 3 inches (7.6 cm) of paper.... may not have made the connection to use the arrow keys. Check the paper tray and refill it off line. Deskpro Service Reference Guide F-5 Problem System with the printer driver. Problem Printer will not move using the arrow keys on top of the printer cable. 4. Try printing using F10 ...
Deskpro Personal Computers Service Reference Guide
Page 67
... Start, click Explore, and select a drive. If it is listed, the probable cause is not compatible with a file. Check drive jumper settings. The cable is a driver problem. Reinstall the second Ultra ATA hard drive using an 80-conductor cable. F-6 Troubleshooting Without Diagnostics If necessary, reformat the hard disk. Click Start Æ...
... Start, click Explore, and select a drive. If it is listed, the probable cause is not compatible with a file. Check drive jumper settings. The cable is a driver problem. Reinstall the second Ultra ATA hard drive using an 80-conductor cable. F-6 Troubleshooting Without Diagnostics If necessary, reformat the hard disk. Click Start Æ...
Deskpro Personal Computers Service Reference Guide
Page 69
... jumpers are set correctly. Refer to retrieve the CD. DVD and CD-ROM Problem Cannot read compact disc. Cannot eject compact disc (slot-load unit). driver is not detected; Eject the CD, correctly seat it over, then reload. 1. Ensure that came with the device. Slowly pull the tray out from the...
... jumpers are set correctly. Refer to retrieve the CD. DVD and CD-ROM Problem Cannot read compact disc. Cannot eject compact disc (slot-load unit). driver is not detected; Eject the CD, correctly seat it over, then reload. 1. Ensure that came with the device. Slowly pull the tray out from the...
Deskpro Personal Computers Service Reference Guide
Page 71
...to the correct device. 2. Under the Computer Setup Advanced menu, change the resource settings for the board. Network drivers are loaded and the driver parameters match the configuration of the cable is shared with the network. 1. These guidelines do not match current configuration....the correct operating mode. Network connection is working properly. 3. System cannot autosense the network. Make sure the network drivers are not loaded, or driver parameters do not discuss the process of the cable. Network controller interrupt with the cable or a device at the...
...to the correct device. 2. Under the Computer Setup Advanced menu, change the resource settings for the board. Network drivers are loaded and the driver parameters match the configuration of the cable is shared with the network. 1. These guidelines do not match current configuration....the correct operating mode. Network connection is working properly. 3. System cannot autosense the network. Make sure the network drivers are not loaded, or driver parameters do not discuss the process of the cable. Network controller interrupt with the cable or a device at the...
Deskpro Personal Computers Service Reference Guide
Page 72
... is securely attached to the correct device. 3. Replace the network controller or system board. Deskpro Service Reference Guide F-11 The cable is not securely connected or is defective. The network controller is attached incorrectly. Reinstall the network drivers, using backup diskettes. 2. The cable is not securely connected or is not configured properly...
... is securely attached to the correct device. 3. Replace the network controller or system board. Deskpro Service Reference Guide F-11 The cable is not securely connected or is defective. The network controller is attached incorrectly. Reinstall the network drivers, using backup diskettes. 2. The cable is not securely connected or is not configured properly...
Deskpro Personal Computers Service Reference Guide
Page 77
See View System Information install or upgrade device drivers, 1-2 K keyboard light combinations, 3-11 M Microsoft Windows NT, installing, 1-1 Microsoft Windows, installing, 1-1 N network service boot, 3-2 O operating system, installing, 1-1... B backup diskettes, ordering, 2-9 broken key icon, 3-4 C Computer Checkup (TEST), 2-6 Computer Setup replicating, 3-13 Computer Setup Utilities using, 2-2 D device drivers install or upgrade, 1-2 diagnostic tests, 2-9 diagnostics diskette, 2-6 E emergency repair diskette, 1-2 Enhanced Compaq Insight Personal Edition, 2-8 Enhanced Support Software CD, 3-14...
See View System Information install or upgrade device drivers, 1-2 K keyboard light combinations, 3-11 M Microsoft Windows NT, installing, 1-1 Microsoft Windows, installing, 1-1 N network service boot, 3-2 O operating system, installing, 1-1... B backup diskettes, ordering, 2-9 broken key icon, 3-4 C Computer Checkup (TEST), 2-6 Computer Setup replicating, 3-13 Computer Setup Utilities using, 2-2 D device drivers install or upgrade, 1-2 diagnostic tests, 2-9 diagnostics diskette, 2-6 E emergency repair diskette, 1-2 Enhanced Compaq Insight Personal Edition, 2-8 Enhanced Support Software CD, 3-14...
Using Network Communications Compaq Deskpro Family of Personal Computers
Page 4
CONTENTS Using Network Communications NIC-Based Alerts ...1 Remote Wakeup Support...1 Interpreting the Network Status Lights 2 Disabling the Autosensing Capabilities 3 Installing Network Drivers ...3 Using Network Communications iii
CONTENTS Using Network Communications NIC-Based Alerts ...1 Remote Wakeup Support...1 Interpreting the Network Status Lights 2 Disabling the Autosensing Capabilities 3 Installing Network Drivers ...3 Using Network Communications iii
Using Network Communications Compaq Deskpro Family of Personal Computers
Page 6
...computer from a remote location, through the use of supported PC LAN management tools. NIC-Based Alerts Remote Wakeup Support USING NETWORK COMMUNICATIONS Compaq Deskpro models with starting your computer, check to ensure that the ... experience network problems, or problems with integrated or preinstalled network interface controllers (NIC) and network device drivers are network-ready. If this cable is disconnected, the system will not operate reliably. Remote Wakeup... Support Software CD for Compaq Desktop, Portable, and Workstation Products or at the Compaq Web Site at www.compaq.com.
...computer from a remote location, through the use of supported PC LAN management tools. NIC-Based Alerts Remote Wakeup Support USING NETWORK COMMUNICATIONS Compaq Deskpro models with starting your computer, check to ensure that the ... experience network problems, or problems with integrated or preinstalled network interface controllers (NIC) and network device drivers are network-ready. If this cable is disconnected, the system will not operate reliably. Remote Wakeup... Support Software CD for Compaq Desktop, Portable, and Workstation Products or at the Compaq Web Site at www.compaq.com.
Using Network Communications Compaq Deskpro Family of Personal Computers
Page 8
Disabling the Autosensing Capabilities Installing Network Drivers Autosensing NICs automatically determine the maximum network operating speed of Category 5 UTP cable...communicate with the network operating system or are available from diskettes included with the network. Device drivers are using another operating system, device drivers may be prompted to restart your network. 4. If you can transmit and receive information on ... Select the Network icon, located in the list box and click Properties. 3. The device drivers in order for example, if the cable is supported.
Disabling the Autosensing Capabilities Installing Network Drivers Autosensing NICs automatically determine the maximum network operating speed of Category 5 UTP cable...communicate with the network operating system or are available from diskettes included with the network. Device drivers are using another operating system, device drivers may be prompted to restart your network. 4. If you can transmit and receive information on ... Select the Network icon, located in the list box and click Properties. 3. The device drivers in order for example, if the cable is supported.