HP Deskpro 5100 - Desktop PC Support and Manuals
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Support Telephone Numbers - Page 27
... 234 67982
Customer Support Web site www.hp.com/country/ru/rus HP Care Pack Services
Telephone Support Moscow 709 579 73525 St. Vincent
Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support
St. Petersburg 812 346 7997 St. Kitts and Nevis
Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support
Support Telephone Numbers
www.hp.com
25...
Deskpro Personal Computers Service Reference Guide - Page 12
...132;DMI Support „Power Management with many desktop models
Deskpro Service Reference Guide 1-3 To register one machine, just visit Compaq's Web site at a time on the Compaq Web site.
1.4 Compaq Software
The Microsoft Windows 95, 98, or Windows NT Workstation operating system is preinstalled on the computer and will also be installed at www.compaq.com „Compaq Deskpro Supplement CD...
Deskpro Personal Computers Service Reference Guide - Page 21
... for instructions on each device with a minimal number of prompts. ❏ Complete Test-Runs maximum testing of each device with Unattended Mode.
5.
Refer to contact your Compaq authorized dealer, reseller, or service provider for assistance.
8. Test Status is the Compaq Deskpro Supplement CD, which accompanies many desktop models and enables the user to solve some problems yourself...
Deskpro Personal Computers Service Reference Guide - Page 23
... to replace the preinstalled software with a preinstalled set of system software, configuration management and troubleshooting, and power management. Remote System Installation
Remote System Installation allows you to start and set up your system using the software and configuration information located on specific features, refer to use the previous generation of Compaq Computer Setup...
Deskpro Personal Computers Service Reference Guide - Page 25
... the Computer.
2.
Deskpro Service Reference Guide 3-3 3.2.1
Setup Utilities Menu continued
Feature Smart Cover Lock
Purpose
Prevents unauthorized access to a fixed object. Can also be set. Establishing a Setup Password Using Computer Setup
Establishing a setup password through the Compaq Computer Setup Utilities menu.
This is displayed, you are in the product-specific MSG...
Deskpro Personal Computers Service Reference Guide - Page 29
...;Power outage
„Startup failure
„PC component failure (e.g., processor or power supply)
„Forgotten password
CAUTION: The Smart Cover FailSafe Key is a specialized tool available from Compaq...installing the cable lock provision. When the F10 Setup message appears in Windows, click Start Æ Shut Down Æ Restart
the Computer.
2. Be prepared; Deskpro Service Reference Guide...
Deskpro Personal Computers Service Reference Guide - Page 31
... on remote Compaq desktop personal computers, directly from Compaq are digitally signed to the online Remote Management Administrators Guide. By establishing a setup password in a consistent deployment of Remote ROM Flash also requires an established setup password. The setup password prevents unauthorized ROM upgrades. This supplements the software distribution capabilities of firmware, 24...
Deskpro Personal Computers Service Reference Guide - Page 34
... Remote Wakeup and Remote Shutdown, refer to power on the Support Software CD or at the Compaq Web site at www.compaq.com. These functions allow a system administrator to the online Remote Management Administrators Guide. Double-click the Network Icon, located in consistent deployment of and greater control over desktop security parameters over the network. Select...
Deskpro Personal Computers Service Reference Guide - Page 36
... or Microsoft Windows NT Workstation that gives you have the serial number of the
device drivers, utilities, flashable ROM images, and more, categorized by Compaq and third-party suppliers, and develop operating-system specific support software, to ensure all purchases. This software supplements the installation of off-the-shelf Microsoft operating systems and lets you call...
Deskpro Personal Computers Service Reference Guide - Page 37
...Compaq Management Solutions Partners Program
The Compaq Deskpro can be used side-by enhancing Compaq Insight Manager. Compaq's PC Lifecycle Solutions offer a comprehensive suite of tools and service which can be easily integrated into leading desktop...Intel's "Wired for Management," SNMP, and Net PC technologies. Deskpro Service Reference Guide 3-15 The tool also provides access to remotely ...
Deskpro Personal Computers Service Reference Guide - Page 52
... board jumpers to match processor and bus speeds.
1. Ensure memory and continuity modules are installed properly.
3. Verify proper memory module type.
4.
Verify proper memory module
socket identified in DIMM 1. continued
D-2 POST Error Messages Replace memory module if
problem persists.
213-Incompatible DIMM
2S
Module in DIMM Socket(s)
X,X, X
* L = Long, S = Short
A DIMM module...
Deskpro Personal Computers Service Reference Guide - Page 61
... 1 blink/2 or more seconds On
Flashing Flashing Flashing
State/Message Computer on Normal suspend mode Suspend to RAM
Computer off CPU thermal shutdown CPU not installed/fetching code
ROM error Power supply overloaded
Riser board not seated
Memory error No video System board failure, prior to video
Deskpro Service Reference Guide E-1
Deskpro Personal Computers Service Reference Guide - Page 67
... may have automatically recognized a newly installed device. If system still does not recognize the new device, check to start from a diskette that the jumpers for hard drive-related problems.
The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision.
Either the directory structure...
Deskpro Personal Computers Service Reference Guide - Page 71
...Setup Advanced menu, change the resource settings for the board. Network
Some common causes and solutions for network problems are loaded and the driver parameters match the configuration of the network controller.
2. Problem
The Remote Wakeup feature is a problem... properly.
3. Network drivers are operating correctly.
3. continued
F-10
Troubleshooting Without Diagnostics link LED...
Using Network Communications Compaq Deskpro Family of Personal Computers - Page 6
... to the Intelligent Manageability guide, or to a client computer from a remote location, through the use of supported PC LAN management tools. NIC-Based Alerts
Remote Wakeup Support
USING NETWORK COMMUNICATIONS
Compaq Deskpro models with integrated or preinstalled network interface controllers (NIC) and network device drivers are network-ready. For more information on power to the online...
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