HP Deskjet 9800 - Getting Started Guide
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HP Deskjet 9800 Getting Started Guide Getting Started Guide Getting Started Guide Getting Started Guide English Deutscn Français Congratulations! Voor meer informatie over de volgende onderwerpen: • Benodigdheden en accessoires van HP...printer and troubleshooting, see the onscreen user's guide). • The product support Website at http://www.hp...hp.com/support/dj9800. Gefeliciteerd! Your printer is klaar voor gebruik. Félicitations ! It may be purchased separately in the HP Deskjet 9800d, 9803d, and 9808d. Die Duplex-Einheit ist eine Standardkomponente des HP Deskjet...
HP Deskjet 9800 Getting Started Guide Getting Started Guide Getting Started Guide Getting Started Guide English Deutscn Français Congratulations! Voor meer informatie over de volgende onderwerpen: • Benodigdheden en accessoires van HP...printer and troubleshooting, see the onscreen user's guide). • The product support Website at http://www.hp...hp.com/support/dj9800. Gefeliciteerd! Your printer is klaar voor gebruik. Félicitations ! It may be purchased separately in the HP Deskjet 9800d, 9803d, and 9808d. Die Duplex-Einheit ist eine Standardkomponente des HP Deskjet...
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...Windows and the computer cannot detect the printer, run the setup program again. Troubleshooting Printing a diagnostics page Use the diagnostics page to view current printer settings, to help troubleshoot printer problems, and to verify installation of the "General network troubleshooting" conditions listed above are met. ...the icon on the Starter CD) to perform a clean printer driver uninstallation. Problems printing an alignment page Check the printer to ensure the following : • All cable connections to call HP, print the diagnostics page before calling. If the IP ...
...Windows and the computer cannot detect the printer, run the setup program again. Troubleshooting Printing a diagnostics page Use the diagnostics page to view current printer settings, to help troubleshoot printer problems, and to verify installation of the "General network troubleshooting" conditions listed above are met. ...the icon on the Starter CD) to perform a clean printer driver uninstallation. Problems printing an alignment page Check the printer to ensure the following : • All cable connections to call HP, print the diagnostics page before calling. If the IP ...
HP Deskjet 9800 - User Guide
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... use this product to change without prior written permission is grounded, check with the printer. There are trademarks of Microsoft Corporation. Edition 1.0, 2/2005 Acknowledgements HP ColorSmart III and HP PhotoREt IV are no one can step on or trip over the line cord, and...parts inside. Install the product in the documentation that comes with a qualified electrician. If the product does not operate normally, see Troubleshooting. HP shall not be damaged. The information contained herein is a registered trademark of Intel Corporation. UNIX® is subject to reduce risk...
... use this product to change without prior written permission is grounded, check with the printer. There are trademarks of Microsoft Corporation. Edition 1.0, 2/2005 Acknowledgements HP ColorSmart III and HP PhotoREt IV are no one can step on or trip over the line cord, and...parts inside. Install the product in the documentation that comes with a qualified electrician. If the product does not operate normally, see Troubleshooting. HP shall not be damaged. The information contained herein is a registered trademark of Intel Corporation. UNIX® is subject to reduce risk...
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... the Toolbox Toolbox overview ...80 Printer Status tab ...8. 1 Information tab ...82 HP Instant Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo...
... the Toolbox Toolbox overview ...80 Printer Status tab ...8. 1 Information tab ...82 HP Instant Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo...
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... Verify installation preliminaries 105 Reinstall the printer software 105 Problems connecting to a network 105 General network troubleshooting 105 Problems connecting to a wired network... 106 Clearing jams ...107 Tips for avoiding paper jams 109 Resolving photo printing problems ...110 Resolving borderless printing problems 111 Resolving banner printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP...
... Verify installation preliminaries 105 Reinstall the printer software 105 Problems connecting to a network 105 General network troubleshooting 105 Problems connecting to a wired network... 106 Clearing jams ...107 Tips for avoiding paper jams 109 Resolving photo printing problems ...110 Resolving borderless printing problems 111 Resolving banner printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP...
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...how to connect using a USB or a parallel cable, how to install the printer software, how to connect to a network, and how to connect to take if necessary. ■ HP supplies and accessories - Explains six-ink printing, which keeps track of the ...to obtain assistance for your printer. ■ Printer specifications and Declaration of Conformity - Describes and illustrates how to load print media and explains how to order printing supplies directly through the Toolbox. ■ Troubleshooting - Lists support services to troubleshooting instructions), HP Instant Support, and the ...
...how to connect using a USB or a parallel cable, how to install the printer software, how to connect to a network, and how to connect to take if necessary. ■ HP supplies and accessories - Explains six-ink printing, which keeps track of the ...to obtain assistance for your printer. ■ Printer specifications and Declaration of Conformity - Describes and illustrates how to load print media and explains how to order printing supplies directly through the Toolbox. ■ Troubleshooting - Lists support services to troubleshooting instructions), HP Instant Support, and the ...
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... choose an installation option that includes the Toolbox. ■ Printer-driver onscreen help (Windows) - See Troubleshooting ■ Diagnostics page - See Using the HP Inkjet Toolbox (Macintosh) for more information. See Printing a diagnostics page. ■ HP websites - See Using the Toolbox for setting up the printer and information about print cartridge ink levels and access to...
... choose an installation option that includes the Toolbox. ■ Printer-driver onscreen help (Windows) - See Troubleshooting ■ Diagnostics page - See Using the HP Inkjet Toolbox (Macintosh) for more information. See Printing a diagnostics page. ■ HP websites - See Using the Toolbox for setting up the printer and information about print cartridge ink levels and access to...
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... lets you when there is a suite of Web-based troubleshooting tools. It also provides access to your printer online. HP Instant Support helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your printer usage, using the printer, troubleshooting, and contacting HP. Register your device. View help you resolve error messages...
... lets you when there is a suite of Web-based troubleshooting tools. It also provides access to your printer online. HP Instant Support helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your printer usage, using the printer, troubleshooting, and contacting HP. Register your device. View help you resolve error messages...
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To reset the printer 1 Press the POWER button to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 Press the POWER button to turn on the printer. 88 6 Troubleshooting Troubleshooting tips and resources ■ For a paper jam problem, see Clearing jams. ■ For paper-feed problems, such as the paper skew, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer.
To reset the printer 1 Press the POWER button to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 Press the POWER button to turn on the printer. 88 6 Troubleshooting Troubleshooting tips and resources ■ For a paper jam problem, see Clearing jams. ■ For paper-feed problems, such as the paper skew, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer.
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... each one to ensure proper contact. For Mac OS, set as the default in the Printers folder. General troubleshooting tips 89 General troubleshooting tips Ensure the following: ■ Power light is in the Ready state. Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet and is locked into place...
... each one to ensure proper contact. For Mac OS, set as the default in the Printers folder. General troubleshooting tips 89 General troubleshooting tips Ensure the following: ■ Power light is in the Ready state. Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet and is locked into place...
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Printing a demo page Printing a demo page without being connected to a computer verifies whether the printer is set up correctly. 1 Make sure the printer is turned on. 2 Press and hold the RESUME button for a few seconds. The printer prints a demo page. 90 6 Troubleshooting
Printing a demo page Printing a demo page without being connected to a computer verifies whether the printer is set up correctly. 1 Make sure the printer is turned on. 2 Press and hold the RESUME button for a few seconds. The printer prints a demo page. 90 6 Troubleshooting
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... current (AC) power outlet. If the problem persists, contact HP. If the printer is connected to a network, check the following: ■ Make sure you are not covered and the printer is not responding (nothing prints) Check printer setup See Troubleshooting tips and resources. Resolving printing problems Printer shuts down unexpectedly Check power and power connections Make...
... current (AC) power outlet. If the problem persists, contact HP. If the printer is connected to a network, check the following: ■ Make sure you are not covered and the printer is not responding (nothing prints) Check printer setup See Troubleshooting tips and resources. Resolving printing problems Printer shuts down unexpectedly Check power and power connections Make...
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When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles: 1 Remove the print cartridge from the printer (see Installing or replacing the print cartridges). 2 Clean the electrical contacts on the print cartridge cradle with a dry cotton swab. 94 6 Troubleshooting The printer is rejecting the pen Poor contact between the print cartridges and print cartridge cradles may cause the pen to be rejected.
When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles: 1 Remove the print cartridge from the printer (see Installing or replacing the print cartridges). 2 Clean the electrical contacts on the print cartridge cradle with a dry cotton swab. 94 6 Troubleshooting The printer is rejecting the pen Poor contact between the print cartridges and print cartridge cradles may cause the pen to be rejected.
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... ■ Make sure the page settings in the printer driver matches the width of media loaded in the ... quality settings in the printer driver for photo paper and cannot be empty. The printer enters Ink-backup Printing ... been removed. The printer may be in Ink-backup Printing Mode The printer enters Ink-backup Printing...of the printer. For example, Maximum dpi is only available...Changing print settings. The printer may be in Ink-backup Printing Mode The printer enters Ink-backup Printing... computer Make sure the page settings in the printer driver matches the width of the print cartridges...
... ■ Make sure the page settings in the printer driver matches the width of media loaded in the ... quality settings in the printer driver for photo paper and cannot be empty. The printer enters Ink-backup Printing ... been removed. The printer may be in Ink-backup Printing Mode The printer enters Ink-backup Printing...of the printer. For example, Maximum dpi is only available...Changing print settings. The printer may be in Ink-backup Printing Mode The printer enters Ink-backup Printing... computer Make sure the page settings in the printer driver matches the width of the print cartridges...
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... connections at both ends are connected with isopropyl alcohol on your document, if available. 100 6 Troubleshooting Turn off the printer, disconnect the cable from the printer, turn off the printer, disconnect the power cord, clean the rollers in the printer with a USB or parallel cable, the problem may be due to a poor cable connection. If...
... connections at both ends are connected with isopropyl alcohol on your document, if available. 100 6 Troubleshooting Turn off the printer, disconnect the cable from the printer, turn off the printer, disconnect the power cord, clean the rollers in the printer with a USB or parallel cable, the problem may be due to a poor cable connection. If...
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...Check the print cartridges Whenever print quality noticeably decreases, you to Best). See Installing or replacing the print cartridges. 102 6 Troubleshooting Output is printing in the printer driver allow you may print. To get better results, select Normal or Best. Wrong colors are defective. See Using the ... Increase the print settings to a higher quality mode (for the project For best results, use the HP black print cartridge to print text documents and use the HP photo or photo gray print cartridges to review the performance of the ink cartridges may not be using ...
...Check the print cartridges Whenever print quality noticeably decreases, you to Best). See Installing or replacing the print cartridges. 102 6 Troubleshooting Output is printing in the printer driver allow you may print. To get better results, select Normal or Best. Wrong colors are defective. See Using the ... Increase the print settings to a higher quality mode (for the project For best results, use the HP black print cartridge to print text documents and use the HP photo or photo gray print cartridges to review the performance of the ink cartridges may not be using ...
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... correct markings in the opposite direction of sheets the tray can cause static electricity to build up within the printer, causing the printer to jam or pick multiple sheets at one time. 104 6 Troubleshooting Resolving paper-feed problems This section provides solutions to common paper-feed problems. ● Another paper feed problem is...
... correct markings in the opposite direction of sheets the tray can cause static electricity to build up within the printer, causing the printer to jam or pick multiple sheets at one time. 104 6 Troubleshooting Resolving paper-feed problems This section provides solutions to common paper-feed problems. ● Another paper feed problem is...
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...that you type, ensure you are using Windows and the computer cannot detect the printer, run the setup program again. See Uninstalling the printer software. General network troubleshooting If you are specifying the correct drive letter. ■ If the computer cannot...After correcting any of Conformity. Restart your computer, and re-install the printer driver. Troubleshooting installation issues 105 You can download the printer driver from http://www.hp.com/support/dj9800. Troubleshooting installation issues This section provides solutions to common installation problems. ● ...
...that you type, ensure you are using Windows and the computer cannot detect the printer, run the setup program again. See Uninstalling the printer software. General network troubleshooting If you are specifying the correct drive letter. ■ If the computer cannot...After correcting any of Conformity. Restart your computer, and re-install the printer driver. Troubleshooting installation issues 105 You can download the printer driver from http://www.hp.com/support/dj9800. Troubleshooting installation issues This section provides solutions to common installation problems. ● ...
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Problems connecting to a network. 106 6 Troubleshooting ■ Make sure the printer is installed on the same subnet as a conflict with a personal firewall) by assigning the printer with a static IP address. For more information, see Printing a diagnostics page. 2 From the Windows desktop, click Start, point to... does not turn on, make sure that the network ports created in the dialog box and make sure that all of the general troubleshooting tips conditions are using a computer running Windows, make sure it is correct. ■ If you might resolve some installation problems ...
Problems connecting to a network. 106 6 Troubleshooting ■ Make sure the printer is installed on the same subnet as a conflict with a personal firewall) by assigning the printer with a static IP address. For more information, see Printing a diagnostics page. 2 From the Windows desktop, click Start, point to... does not turn on, make sure that the network ports created in the dialog box and make sure that all of the general troubleshooting tips conditions are using a computer running Windows, make sure it is correct. ■ If you might resolve some installation problems ...
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... ■ Colors are too blue, move the color tone slider towards Warmer. 5 Reprint the photograph. 110 6 Troubleshooting Photo print cartridges must be installed for additional troubleshooting information. ■ Make sure you are printing on the correct side of the media ■ Load media print-side... color). If the colors are tinted or incorrect If colors in the rear manual feed slot. ■ Check the print settings 1 Open the printer driver (see Printing a document). 2 From the Paper/Quality tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following steps...
... ■ Colors are too blue, move the color tone slider towards Warmer. 5 Reprint the photograph. 110 6 Troubleshooting Photo print cartridges must be installed for additional troubleshooting information. ■ Make sure you are printing on the correct side of the media ■ Load media print-side... color). If the colors are tinted or incorrect If colors in the rear manual feed slot. ■ Check the print settings 1 Open the printer driver (see Printing a document). 2 From the Paper/Quality tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following steps...