Reference Guide - (Windows/Macintosh OS X)
Page 4
...; 1. Power cord** 6. Printer software CD * A black print cartridge is not required to an HP dealer or contact HP Support. See "HP support" on page 12 for buying an HP Deskjet printer! See the setup poster for additional items that might vary in this guide? Tri-color print...is not printing after installation 8 Paper jam 11 HP support 12 HP printer limited warranty statement 13 Product specifications 14 Regulatory model identification number 15 Regulatory notices inside back cover Print cartridge selection numbers back cover 2 HP Deskjet 3900 series printer 2. The ...
...; 1. Power cord** 6. Printer software CD * A black print cartridge is not required to an HP dealer or contact HP Support. See "HP support" on page 12 for buying an HP Deskjet printer! See the setup poster for additional items that might vary in this guide? Tri-color print...is not printing after installation 8 Paper jam 11 HP support 12 HP printer limited warranty statement 13 Product specifications 14 Regulatory model identification number 15 Regulatory notices inside back cover Print cartridge selection numbers back cover 2 HP Deskjet 3900 series printer 2. The ...
Reference Guide - (Windows/Macintosh OS X)
Page 5
...troubleshooting. Onscreen user's guide See the onscreen user's guide for printer installation, printer usage, and paper jams. See "Troubleshooting" on page 6. 3 The user's guide is required to HP Deskjet 3900 Series, and then click Read Me. Readme The readme file provides information about known software compatibility... software has been installed. To view the Windows onscreen user's guide, click Start, point to Programs, point to HP, point to HP Deskjet 3900 Series, and then click User's Guide. Macintosh Setup poster The setup poster offers information about printer software and ...
...troubleshooting. Onscreen user's guide See the onscreen user's guide for printer installation, printer usage, and paper jams. See "Troubleshooting" on page 6. 3 The user's guide is required to HP Deskjet 3900 Series, and then click Read Me. Readme The readme file provides information about known software compatibility... software has been installed. To view the Windows onscreen user's guide, click Start, point to Programs, point to HP, point to HP Deskjet 3900 Series, and then click User's Guide. Macintosh Setup poster The setup poster offers information about printer software and ...
Reference Guide - (Windows/Macintosh OS X)
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.... An "Unknown Device" message appears. This is a list of printers after you have problems setting up the printer, or if a paper jam occurs. The installation program does not start automatically. Section Installation troubleshooting for new hardware. (Windows only) The printer name does not appear ... unsupported operating system. Solution 1. English Troubleshooting Use the information in this section if you set up the HP printer. This section also explains where to www.hp.com/support for Windows Use the information in this section if you have problems setting up the...
.... An "Unknown Device" message appears. This is a list of printers after you have problems setting up the printer, or if a paper jam occurs. The installation program does not start automatically. Section Installation troubleshooting for new hardware. (Windows only) The printer name does not appear ... unsupported operating system. Solution 1. English Troubleshooting Use the information in this section if you set up the HP printer. This section also explains where to www.hp.com/support for Windows Use the information in this section if you have problems setting up the...
Reference Guide - (Windows/Macintosh OS X)
Page 11
...the printer is not responding. Note: For more information, see the onscreen user's guide. To view the onscreen user's guide, double-click the HP DJ 3900 Help icon on the File menu. (Macintosh only) The printer will not print or the computer is installed. English 2 If the ...manufacturer's instructions for new hardware" on the File menu or in the Printers folder in Control Panel. Still need help? The printer has a paper jam. Quit any antivirus programs or other software programs that are running on the computer. Delete the print job from the print queue. The printer...
...the printer is not responding. Note: For more information, see the onscreen user's guide. To view the onscreen user's guide, double-click the HP DJ 3900 Help icon on the File menu. (Macintosh only) The printer will not print or the computer is installed. English 2 If the ...manufacturer's instructions for new hardware" on the File menu or in the Printers folder in Control Panel. Still need help? The printer has a paper jam. Quit any antivirus programs or other software programs that are running on the computer. Delete the print job from the print queue. The printer...
Reference Guide - (Windows/Macintosh OS X)
Page 13
...'s Guide. • Macintosh: On the desktop, double-click the HP Deskjet 3900 Series User's Guide icon. 11 Replace the rear access door. 9. Still need help? See the onscreen user's guide for solutions to these steps to remove a paper jam: 5. To view the onscreen user's guide • Windows: Click... Start, point to Programs, point to HP, point to the right, and then remove the door. 7. Remove any paper that a label did not become detached from the label ...
...'s Guide. • Macintosh: On the desktop, double-click the HP Deskjet 3900 Series User's Guide icon. 11 Replace the rear access door. 9. Still need help? See the onscreen user's guide for solutions to these steps to remove a paper jam: 5. To view the onscreen user's guide • Windows: Click... Start, point to Programs, point to HP, point to the right, and then remove the door. 7. Remove any paper that a label did not become detached from the label ...
User's Guide - (Macintosh OS X)
Page 4
... from your skin and clothing 37 Manually clean print cartridges 37 Maintain print cartridges 39 HP Printer Utility 39 10 Troubleshooting 41 Printer does not print 41 Paper jam ...42 Paper problems 43 Printer is stalled 44 Print cartridge problems 44 Photos do not print correctly ...light is flashing 52 Document prints slowly 52 If you continue to have problems 53 11 Supplies...54 Paper ...54 USB cables ...54 12 Specifications ...55 Printer specifications 55 13 Environmental information 56 Environmental statement 56 Print cartridge recovery 57 Index...59 2 HP Deskjet 3900 series
... from your skin and clothing 37 Manually clean print cartridges 37 Maintain print cartridges 39 HP Printer Utility 39 10 Troubleshooting 41 Printer does not print 41 Paper jam ...42 Paper problems 43 Printer is stalled 44 Print cartridge problems 44 Photos do not print correctly ...light is flashing 52 Document prints slowly 52 If you continue to have problems 53 11 Supplies...54 Paper ...54 USB cables ...54 12 Specifications ...55 Printer specifications 55 13 Environmental information 56 Environmental statement 56 Print cartridge recovery 57 Index...59 2 HP Deskjet 3900 series
User's Guide - (Macintosh OS X)
Page 43
...cartridges for more information. Check the printer cable connection If the printer cable is flashing for the printer and are properly installed. ● The paper or other USB devices that are attached to the hub. User's guide 41 See Power light is attached to a USB hub, a printing conflict... error. Check the power light If the Power light is flashing, there might exist. 10 Troubleshooting ● Printer does not print ● Paper jam ● Paper problems ● Printer is stalled ● Print cartridge problems ● Photos do not use other media is correctly loaded in the...
...cartridges for more information. Check the printer cable connection If the printer cable is flashing for the printer and are properly installed. ● The paper or other USB devices that are attached to the hub. User's guide 41 See Power light is attached to a USB hub, a printing conflict... error. Check the power light If the Power light is flashing, there might exist. 10 Troubleshooting ● Printer does not print ● Paper jam ● Paper problems ● Printer is stalled ● Print cartridge problems ● Photos do not use other media is correctly loaded in the...
User's Guide - (Macintosh OS X)
Page 44
... that a label did not become detached from the label sheet while passing through the printer. 3. Paper jam - Out-of the printer, and then replace the rear access door securely. 42 HP Deskjet 3900 series Paper jam Show me how to the right, and then pull out the door. 5. Remove the... paper from the back of -paper message - Turn off the printer. 4. Remove the rear access door. Remove the paper jam from the paper tray. 2. Printer is stalled...
... that a label did not become detached from the label sheet while passing through the printer. 3. Paper jam - Out-of the printer, and then replace the rear access door securely. 42 HP Deskjet 3900 series Paper jam Show me how to the right, and then pull out the door. 5. Remove the... paper from the back of -paper message - Turn off the printer. 4. Remove the rear access door. Remove the paper jam from the paper tray. 2. Printer is stalled...
User's Guide - (Macintosh OS X)
Page 45
... If paper jams occur frequently, try using a heavier paper. Paper jam For information about clearing a paper jam, see the paper jam page. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. 6. Reprint the document. Turn on multiple sheets at once, check the following solutions: ● Reduce the number of -paper...
... If paper jams occur frequently, try using a heavier paper. Paper jam For information about clearing a paper jam, see the paper jam page. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. 6. Reprint the document. Turn on multiple sheets at once, check the following solutions: ● Reduce the number of -paper...
User's Guide - (Macintosh OS X)
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... 1. Connect the power cable to www.hp.com/support or contact HP. To verify that came with the printer or at www.hp.com/support. Read the selection number on the print cartridge label. 44 HP Deskjet 3900 series Empty the paper tray and load only the paper type that you receive a print cartridge error... on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the edge of the print cartridges cannot be used in the printer. Use paper that is appropriate for and clear any paper jam. 5.
... 1. Connect the power cable to www.hp.com/support or contact HP. To verify that came with the printer or at www.hp.com/support. Read the selection number on the print cartridge label. 44 HP Deskjet 3900 series Empty the paper tray and load only the paper type that you receive a print cartridge error... on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the edge of the print cartridges cannot be used in the printer. Use paper that is appropriate for and clear any paper jam. 5.
User's Guide - (Macintosh OS X)
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...; If the Power light is off, the printer is off. ● If the Power light is selected as a paper jam or a problem with a print cartridge. Best or maximum dpi print mode is selected The printer prints more slowly if it is ...out of paper. ● A problem exists with the printer, such as the print quality. To increase the print speed, use two ... Document prints slowly Multiple software programs are open . ● The printer is in the printer. 52 HP Deskjet 3900 series
...; If the Power light is off, the printer is off. ● If the Power light is selected as a paper jam or a problem with a print cartridge. Best or maximum dpi print mode is selected The printer prints more slowly if it is ...out of paper. ● A problem exists with the printer, such as the print quality. To increase the print speed, use two ... Document prints slowly Multiple software programs are open . ● The printer is in the printer. 52 HP Deskjet 3900 series
User's Guide - (Macintosh OS X)
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...cartridge problem message 51 printing in ink-backup mode 51 estimated ink level 36 G greeting card printing 21 H Hewlett-Packard Company notices 2 HP Printer Utility 39 I index card printing 24 ink, removing ink from skin and clothing 37 ink-backup mode 9 installing print cartridges 33 ... P page order, setting 27 Page Setup dialog box 29 paper jam 42 paper problems printer does not feed paper 43 paper tray 6 paper type, selecting 28 photo has an unwanted border 49 photo has unwanted border for small photo paper 49 photo paper, storing and handling 15 photo printing borderless photos 11 photos ...
...cartridge problem message 51 printing in ink-backup mode 51 estimated ink level 36 G greeting card printing 21 H Hewlett-Packard Company notices 2 HP Printer Utility 39 I index card printing 24 ink, removing ink from skin and clothing 37 ink-backup mode 9 installing print cartridges 33 ... P page order, setting 27 Page Setup dialog box 29 paper jam 42 paper problems printer does not feed paper 43 paper tray 6 paper type, selecting 28 photo has an unwanted border 49 photo has unwanted border for small photo paper 49 photo paper, storing and handling 15 photo printing borderless photos 11 photos ...
User's Guide - (Macintosh OS X)
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... is stalled 44 printer prints on multiple sheets at once paper might be loaded improperly 44 paper weight 44 printing 4800 x 1200 optimized dpi 15 borderless ... a border 13 postcards 22 print preview 28 print quality 27 selecting a paper type 28 setting the page order 27 tips 27 transparencies 23 with one... guidelines 48 edge of the photograph is faded 49 for small photo paper with a tear off tab 50 image is printed at an angle ...troubleshooting document is misprinted 47 document prints slowly 52 error messages 51 paper jam 42 paper problems 43 photo has an unwanted border 49 photos do not print...
... is stalled 44 printer prints on multiple sheets at once paper might be loaded improperly 44 paper weight 44 printing 4800 x 1200 optimized dpi 15 borderless ... a border 13 postcards 22 print preview 28 print quality 27 selecting a paper type 28 setting the page order 27 tips 27 transparencies 23 with one... guidelines 48 edge of the photograph is faded 49 for small photo paper with a tear off tab 50 image is printed at an angle ...troubleshooting document is misprinted 47 document prints slowly 52 error messages 51 paper jam 42 paper problems 43 photo has an unwanted border 49 photos do not print...
User's Guide - (Windows)
Page 4
... 44 Manually clean print cartridges 44 Maintain print cartridges 46 Printer Toolbox...46 10 Troubleshooting 48 Printer does not print 48 Paper jam...49 Paper problems...50 Printer is stalled...51 Print cartridge problems 51 Photos do not print correctly 53 Print quality is poor 54...61 If you continue to have problems 61 11 Supplies...62 Paper...62 USB cables...62 12 Specifications...63 Printer specifications 63 13 Environmental information 64 Environmental statement 64 Print cartridge recovery 65 Index...67 2 HP Deskjet 3900 series Two-sided printing 36 8 Printer software 38 ...
... 44 Manually clean print cartridges 44 Maintain print cartridges 46 Printer Toolbox...46 10 Troubleshooting 48 Printer does not print 48 Paper jam...49 Paper problems...50 Printer is stalled...51 Print cartridge problems 51 Photos do not print correctly 53 Print quality is poor 54...61 If you continue to have problems 61 11 Supplies...62 Paper...62 USB cables...62 12 Specifications...63 Printer specifications 63 13 Environmental information 64 Environmental statement 64 Print cartridge recovery 65 Index...67 2 HP Deskjet 3900 series Two-sided printing 36 8 Printer software 38 ...
User's Guide - (Windows)
Page 50
...for more information. Check the power light If the Power light is attached to the hub. 48 HP Deskjet 3900 series 10 Troubleshooting ● Printer does not print ● Paper jam ● Paper problems ● Printer is stalled ● Print cartridge problems ● Photos do not use other... media is correctly loaded in the paper tray. ● The printer cover is closed. ● The rear access ...
...for more information. Check the power light If the Power light is attached to the hub. 48 HP Deskjet 3900 series 10 Troubleshooting ● Printer does not print ● Paper jam ● Paper problems ● Printer is stalled ● Print cartridge problems ● Photos do not use other... media is correctly loaded in the paper tray. ● The printer cover is closed. ● The rear access ...
User's Guide - (Windows)
Page 51
...Click the Printer menu, and then click Pause Printing. 4. After restarting, if there are still documents in the list, restart the computer. 8. Paper jam Follow each of the printer, and then replace the rear access door securely. Remove the rear access door. Press the handle to the right,... click Settings, and then click Printers. If there are still documents in the list, repeat steps 1-6. Double-click the name of -paper message - Out-of the HP Deskjet printer. 3. Check the print queue The printer will not print if a print job is stalled in the queue, complete the following ...
...Click the Printer menu, and then click Pause Printing. 4. After restarting, if there are still documents in the list, restart the computer. 8. Paper jam Follow each of the printer, and then replace the rear access door securely. Remove the rear access door. Press the handle to the right,... click Settings, and then click Printers. If there are still documents in the list, repeat steps 1-6. Double-click the name of -paper message - Out-of the HP Deskjet printer. 3. Check the print queue The printer will not print if a print job is stalled in the queue, complete the following ...
User's Guide - (Windows)
Page 52
...; Reduce the number of sheets in the paper tray. 8. See the reference guide for paper weight specifications. Out-of-paper message If an out-of paper. Paper problems Printer does not feed paper Try one or more of the following : 50 HP Deskjet 3900 series Paper jam For information about clearing a paper jam, see the paper jam page. Printer prints on multiple sheets at...
...; Reduce the number of sheets in the paper tray. 8. See the reference guide for paper weight specifications. Out-of-paper message If an out-of paper. Paper problems Printer does not feed paper Try one or more of the following : 50 HP Deskjet 3900 series Paper jam For information about clearing a paper jam, see the paper jam page. Printer prints on multiple sheets at...
User's Guide - (Windows)
Page 53
... clear any obstacles, such as packing tape or materials, that came with the printer. Connect the power cable to www.hp.com/support or contact HP. Print cartridge problems Incorrect print cartridge The printer can only print when the correct print cartridges are listed in the printer.... label. Use paper that you feel resistance, and then slide the paper guide firmly against the paper. Empty the paper tray and load only the paper type that is appropriate for and remove any paper jam. 5. Paper weight The printer might print on multiple sheets of paper at once if the paper is loaded too...
... clear any obstacles, such as packing tape or materials, that came with the printer. Connect the power cable to www.hp.com/support or contact HP. Print cartridge problems Incorrect print cartridge The printer can only print when the correct print cartridges are listed in the printer.... label. Use paper that you feel resistance, and then slide the paper guide firmly against the paper. Empty the paper tray and load only the paper type that is appropriate for and remove any paper jam. 5. Paper weight The printer might print on multiple sheets of paper at once if the paper is loaded too...
User's Guide - (Windows)
Page 62
.... ● Clean the print cartridges. ● Calibrate the printer. ● Print a test page. ● Perform other functions as a paper jam or a problem with the printer, such as needed. 60 HP Deskjet 3900 series What the flashing light means The Power light can flash for several reasons: ● The printer cover is open...an error message appears Read the error message that explains the problem and its solution. If no error message appears Check the status of paper. ● A problem exists with a print cartridge. Use the printer tools to perform the following information.
.... ● Clean the print cartridges. ● Calibrate the printer. ● Print a test page. ● Perform other functions as a paper jam or a problem with the printer, such as needed. 60 HP Deskjet 3900 series What the flashing light means The Power light can flash for several reasons: ● The printer cover is open...an error message appears Read the error message that explains the problem and its solution. If no error message appears Check the status of paper. ● A problem exists with a print cartridge. Use the printer tools to perform the following information.
User's Guide - (Windows)
Page 69
...booklet printing 27 brochure printing 21 C cleaning print cartridges automatically 43 print cartridges manually 44 printer body 44 contrast enhancement 15 custom paper size 34 D default print settings 32 digital flash 15 digital photos 14 document is misprinted document does not reflect new print ... 44 maximum dpi 15 P page order, setting 33 paper jam 49 paper problems printer does not feed paper 50 paper tray 6 paper type, selecting 34 photo has an unwanted border 57 photo has unwanted border for small photo paper 57 photo paper, storing and handling 16 photo printing borderless photos 11 ...
...booklet printing 27 brochure printing 21 C cleaning print cartridges automatically 43 print cartridges manually 44 printer body 44 contrast enhancement 15 custom paper size 34 D default print settings 32 digital flash 15 digital photos 14 document is misprinted document does not reflect new print ... 44 maximum dpi 15 P page order, setting 33 paper jam 49 paper problems printer does not feed paper 50 paper tray 6 paper type, selecting 34 photo has an unwanted border 57 photo has unwanted border for small photo paper 57 photo paper, storing and handling 16 photo printing borderless photos 11 ...