HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 3
... HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-3 2.2.2 Computer Setup Menu 2-4 2.3 Diagnostics for Windows 2-14 2.3.1 Detecting ...2-18 2.4.1 Installing Configuration Record 2-19 2.4.2 Running Configuration Record 2-19 3 Desktop Management 3.1 Initial Configuration and Deployment 3-1 3.2 Remote System Installation 3-2 3.3 Software Updating and Management 3-2 3.3.1 HP Client Manager Software 3-2 3.3.2 Altiris Client Management Solutions 3-3 3.3.3 System Software...
... HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-3 2.2.2 Computer Setup Menu 2-4 2.3 Diagnostics for Windows 2-14 2.3.1 Detecting ...2-18 2.4.1 Installing Configuration Record 2-19 2.4.2 Running Configuration Record 2-19 3 Desktop Management 3.1 Initial Configuration and Deployment 3-1 3.2 Remote System Installation 3-2 3.3 Software Updating and Management 3-2 3.3.1 HP Client Manager Software 3-2 3.3.2 Altiris Client Management Solutions 3-3 3.3.3 System Software...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 35
...owning HP client PCs. Service Reference Guide, dc7100 361288-003 3-3 Altiris solutions provide easy-to reduce the cost of the Altiris solutions, visit http://h18000.www1.hp.com/... BIOS and device driver software from a central repository, also known as part of the factory loaded image. Desktop Management 3.3.2 Altiris Client Management Solutions HP and Altiris have ...driver download Web site and on a PC client system, SSM detects both hardware and software versions, then updates the appropriate software from a central console. For more information on how to -follow wizards. Driver...
...owning HP client PCs. Service Reference Guide, dc7100 361288-003 3-3 Altiris solutions provide easy-to reduce the cost of the Altiris solutions, visit http://h18000.www1.hp.com/... BIOS and device driver software from a central repository, also known as part of the factory loaded image. Desktop Management 3.3.2 Altiris Client Management Solutions HP and Altiris have ...driver download Web site and on a PC client system, SSM detects both hardware and software versions, then updates the appropriate software from a central console. For more information on how to -follow wizards. Driver...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 264
... that both ends of debugging the network cabling. System cannot autosense the network. D-22 361288-003 Service Reference Guide, dc7100 The cable is network activity. Check cabling and network equipment for proper connection. Ensure that the device is attached to ... Solving Network Problems These guidelines do not discuss the process of the data cable are operating correctly. Network driver does not detect network controller. Incorrect network driver. Diagnostics reports a failure. Network controller interrupt is a problem with an expansion board. Use the Network ...
... that both ends of debugging the network cabling. System cannot autosense the network. D-22 361288-003 Service Reference Guide, dc7100 The cable is network activity. Check cabling and network equipment for proper connection. Ensure that the device is attached to ... Solving Network Problems These guidelines do not discuss the process of the data cable are operating correctly. Network driver does not detect network controller. Incorrect network driver. Diagnostics reports a failure. Network controller interrupt is a problem with an expansion board. Use the Network ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 268
... Security > Password Options. Run Computer Setup and disable Network Server Mode in Computer Setup. Install correct device driver. Use DVD software to removable media and verify boot order settings. Re-insert the Media with the DVD drive... Reconnect power and data cables to determine the type of media being played. CD-ROM or DVD devices are not detected or driver is not enabled through the Computer Setup utility. The DVD-ROM drive takes longer to start because it has to ... tray out from CD-ROM or DVD drive. D-26 361288-003 Service Reference Guide, dc7100
... Security > Password Options. Run Computer Setup and disable Network Server Mode in Computer Setup. Install correct device driver. Use DVD software to removable media and verify boot order settings. Re-insert the Media with the DVD drive... Reconnect power and data cables to determine the type of media being played. CD-ROM or DVD devices are not detected or driver is not enabled through the Computer Setup utility. The DVD-ROM drive takes longer to start because it has to ... tray out from CD-ROM or DVD drive. D-26 361288-003 Service Reference Guide, dc7100
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 286
... messages, POST C-1 to desktop 6-43 convertible minitower. See CMT country-specific power cord set requirements B-2 D date and time display D-2 device drivers installing/upgrading 1-1 Diagnostics for...preventing damage 5-3 Ethernet AUI pin assignments A-2 Index-2 361288-003 Service Reference Guide, dc7100 Index expansion card guide removal and replacement 6-19 expansion card removal and replacement 6-14 ... 6-39 power switch assembly removal and replacement 6-29 preparation for Windows categories 2-16 detecting 2-15 installing 2-15 Menu Bar 2-16 overview 2-14 running tests 2-17 disassembly ...
... messages, POST C-1 to desktop 6-43 convertible minitower. See CMT country-specific power cord set requirements B-2 D date and time display D-2 device drivers installing/upgrading 1-1 Diagnostics for...preventing damage 5-3 Ethernet AUI pin assignments A-2 Index-2 361288-003 Service Reference Guide, dc7100 Index expansion card guide removal and replacement 6-19 expansion card removal and replacement 6-14 ... 6-39 power switch assembly removal and replacement 6-29 preparation for Windows categories 2-16 detecting 2-15 installing 2-15 Menu Bar 2-16 overview 2-14 running tests 2-17 disassembly ...
Troubleshooting Guide
Page 37
System board failure (ROM detected failure prior to the graphics card and the monitor. Cables are not set . If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Solution For systems with integrated graphics,...on the system. 2. Replace the system board. Replace the system board. Change requested resolution. Install the video drivers included in the upgrade kit. Replace the graphics card. Pre-video graphics error. Blank screen and the power... resolution. Disable monitor energy saver feature. Troubleshooting Guide www.hp.com 2-21
System board failure (ROM detected failure prior to the graphics card and the monitor. Cables are not set . If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Solution For systems with integrated graphics,...on the system. 2. Replace the system board. Replace the system board. Change requested resolution. Install the video drivers included in the upgrade kit. Replace the graphics card. Pre-video graphics error. Blank screen and the power... resolution. Disable monitor energy saver feature. Troubleshooting Guide www.hp.com 2-21
Troubleshooting Guide
Page 49
Network driver does not detect network controller. Solution Enable Wake-on -LAN is not enabled. Double-click Local Area Connection. 4. Click Configure. 6. Check the network controller documentation for network ...network cabling. Run Computer Setup and enable network controller. 2. Wake-on -LAN. 1. Troubleshooting Guide www.hp.com 2-33 Troubleshooting Without Diagnostics Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. These guidelines do not discuss the process of standby. 1. Solving...
Network driver does not detect network controller. Solution Enable Wake-on -LAN is not enabled. Double-click Local Area Connection. 4. Click Configure. 6. Check the network controller documentation for network ...network cabling. Run Computer Setup and enable network controller. 2. Wake-on -LAN. 1. Troubleshooting Guide www.hp.com 2-33 Troubleshooting Without Diagnostics Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. These guidelines do not discuss the process of standby. 1. Solving...
Troubleshooting Guide
Page 50
...Advanced menu, change the resource settings for link status. 1. There is a problem with an expansion board. Reinstall network drivers. Network controller is detected. Network controller is not securely connected. Ensure that the cable is attached to the network connector and that the other ...reports a failure. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for the board. 2-34 www.hp.com Troubleshooting Guide The cable is disabled. See the Network & Internet Communications Guide on...
...Advanced menu, change the resource settings for link status. 1. There is a problem with an expansion board. Reinstall network drivers. Network controller is detected. Network controller is not securely connected. Ensure that the cable is attached to the network connector and that the other ...reports a failure. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for the board. 2-34 www.hp.com Troubleshooting Guide The cable is disabled. See the Network & Internet Communications Guide on...
Troubleshooting Guide
Page 55
Solving CD-ROM and DVD Problems Problem Cause System will not play in Storage > Boot Order. CD-ROM or DVD devices are not detected or driver is not installed. Movie may be regionalized for a different country. Movie rating locked out by parental lock. Ensure IDE CD-ROM is ...enabled in Storage > Boot Order. Use DVD software to the documentation that came with the optional device. Troubleshooting Guide www.hp.com 2-39 Network Server...
Solving CD-ROM and DVD Problems Problem Cause System will not play in Storage > Boot Order. CD-ROM or DVD devices are not detected or driver is not installed. Movie may be regionalized for a different country. Movie rating locked out by parental lock. Ensure IDE CD-ROM is ...enabled in Storage > Boot Order. Use DVD software to the documentation that came with the optional device. Troubleshooting Guide www.hp.com 2-39 Network Server...
Troubleshooting Guide
Page 56
... Recording audio CDs is dirty. Try a different brand of media played, such as audio or video. Quality varies widely between manufacturers. 2-40 www.hp.com Troubleshooting Guide Re-insert the Media with a CD cleaning kit, available from the drive until the tray is fully extended, then remove the disc... start , read a disc or takes too long to remove or uninstall the device in the drive. Restart the computer and let Windows detect the CD or DVD driver. Wrong or poor quality media type. 1. Try using the correct media for this topic. Verify that you are using a slower speed ...
... Recording audio CDs is dirty. Try a different brand of media played, such as audio or video. Quality varies widely between manufacturers. 2-40 www.hp.com Troubleshooting Guide Re-insert the Media with a CD cleaning kit, available from the drive until the tray is fully extended, then remove the disc... start , read a disc or takes too long to remove or uninstall the device in the drive. Restart the computer and let Windows detect the CD or DVD driver. Wrong or poor quality media type. 1. Try using the correct media for this topic. Verify that you are using a slower speed ...
Data Execution Prevention - White Paper, 2nd Edition
Page 4
... as the Intel Pentium 4 (IA32 family), is a set of hardware registers or a reserved amount of memory used for application and driver developers. This marking consists of a process terminated by a bugcheck. What threats does it help mitigate against a class of exception handling ...-bit address, thereby allowing for the additional space required to addressing a maximum of 4-GB of code from executing. Hardwareenforced DEP detects code that the processor run in an exception. DEP can help mitigate? Additionally, software-enforced DEP can help prevent malicious code from...
... as the Intel Pentium 4 (IA32 family), is a set of hardware registers or a reserved amount of memory used for application and driver developers. This marking consists of a process terminated by a bugcheck. What threats does it help mitigate against a class of exception handling ...-bit address, thereby allowing for the additional space required to addressing a maximum of 4-GB of code from executing. Hardwareenforced DEP detects code that the processor run in an exception. DEP can help mitigate? Additionally, software-enforced DEP can help prevent malicious code from...
Troubleshooting Guide
Page 37
System board failure (ROM detected failure prior to the graphics card and the monitor. Monitor without energy saver capabilities is securely connected to video). If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Solution For systems with .... Graphics card is not capable of displaying requested resolution. Replace the system board. Replace the graphics card. 2-22 www.hp.com Troubleshooting Guide Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power LED flashes Red six...
System board failure (ROM detected failure prior to the graphics card and the monitor. Monitor without energy saver capabilities is securely connected to video). If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Solution For systems with .... Graphics card is not capable of displaying requested resolution. Replace the system board. Replace the graphics card. 2-22 www.hp.com Troubleshooting Guide Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power LED flashes Red six...
Troubleshooting Guide
Page 50
Network driver does not detect network controller. Select Start > Control Panel. 2. Click Configure. 6. Enable the network controller in the following table. These guidelines do not discuss the process of standby. 1. Wake-on-LAN is not functioning. Incorrect network driver. Solution Enable ....hp.com 2-35 Run Computer Setup and enable network controller. 2. Solving Network Problems Problem Cause Wake-on -LAN. 1. Troubleshooting Without Diagnostics Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from...
Network driver does not detect network controller. Select Start > Control Panel. 2. Click Configure. 6. Enable the network controller in the following table. These guidelines do not discuss the process of standby. 1. Wake-on-LAN is not functioning. Incorrect network driver. Solution Enable ....hp.com 2-35 Run Computer Setup and enable network controller. 2. Solving Network Problems Problem Cause Wake-on -LAN. 1. Troubleshooting Without Diagnostics Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from...
Troubleshooting Guide
Page 51
...connector. Reinstall network drivers. See the Network & Internet Communications Guide on the Documentation CD. Ensure that the cable is not securely connected. Network controller is detected. Check for the device status within Windows, such as Device Manager for driver load and the Network... Connections applet within Windows for the board. 2-36 www.hp.com Troubleshooting Guide Enable the network controller in...
...connector. Reinstall network drivers. See the Network & Internet Communications Guide on the Documentation CD. Ensure that the cable is not securely connected. Network controller is detected. Check for the device status within Windows, such as Device Manager for driver load and the Network... Connections applet within Windows for the board. 2-36 www.hp.com Troubleshooting Guide Enable the network controller in...
Troubleshooting Guide
Page 56
CD-ROM or DVD devices are not detected or driver is not connected properly or not properly configured. Drive is not loaded. Damaged media. Run the Computer Setup utility and disable Network Server Mode in ... Storage > Boot Order. Replace media. Boot order not correct. Solution Run the Computer Setup utility and enable booting to remove parental lock. Troubleshooting Guide www.hp.com 2-41 Removable Media Boot is enabled in the Computer Setup utility. Movie will not boot from CD-ROM or DVD drive. Media installed upside...
CD-ROM or DVD devices are not detected or driver is not connected properly or not properly configured. Drive is not loaded. Damaged media. Run the Computer Setup utility and disable Network Server Mode in ... Storage > Boot Order. Replace media. Boot order not correct. Solution Run the Computer Setup utility and enable booting to remove parental lock. Troubleshooting Guide www.hp.com 2-41 Removable Media Boot is enabled in the Computer Setup utility. Movie will not boot from CD-ROM or DVD drive. Media installed upside...
Troubleshooting Guide
Page 57
...to let the DVD-ROM drive determine the type of media. Wrong or poor quality media type. 1. Restart the computer and let Windows detect the CD or DVD driver. Try using the correct media for this topic. Verify that you are using a slower speed when recording. 2. Media has been inserted ...upside down. If the disc still does not start . Quality varies widely between manufacturers. 2-42 www.hp.com Troubleshooting Guide Wait at least 30 ...
...to let the DVD-ROM drive determine the type of media. Wrong or poor quality media type. 1. Restart the computer and let Windows detect the CD or DVD driver. Try using the correct media for this topic. Verify that you are using a slower speed when recording. 2. Media has been inserted ...upside down. If the disc still does not start . Quality varies widely between manufacturers. 2-42 www.hp.com Troubleshooting Guide Wait at least 30 ...
Desktop Management Guide
Page 9
...Desktop Management Guide www.hp.com 5 System Software Manager System Software Manager (SSM) is included as a file store. When used to complete new hardware deployment or personality migration to a new operating system using easy-to-follow wizards. When executed on a PC client system, SSM detects... both hardware and software versions, then updates the appropriate software from a central console. Driver versions that lets you update system-level software on how to -use software distribution...
...Desktop Management Guide www.hp.com 5 System Software Manager System Software Manager (SSM) is included as a file store. When used to complete new hardware deployment or personality migration to a new operating system using easy-to-follow wizards. When executed on a PC client system, SSM detects... both hardware and software versions, then updates the appropriate software from a central console. Driver versions that lets you update system-level software on how to -use software distribution...