User Guide
Page 72
...• Do not clean the print cartridges unnecessarily. If you improperly turn off the device by turning off the HP Photosmart, the print carriage does not return to the correct position and the print cartridges can cause temporary printing problems. If print quality is ... "Troubleshoot print cartridges" on print cartridges For best results, use HP print cartridges. TIP: You might notice a decrease in print quality. Reattaching the plastic tape might damage the HP Photosmart. If this is still jammed, check the front door. Refilled print cartridges might damage the print ...
...• Do not clean the print cartridges unnecessarily. If you improperly turn off the device by turning off the HP Photosmart, the print carriage does not return to the correct position and the print cartridges can cause temporary printing problems. If print quality is ... "Troubleshoot print cartridges" on print cartridges For best results, use HP print cartridges. TIP: You might notice a decrease in print quality. Reattaching the plastic tape might damage the HP Photosmart. If this is still jammed, check the front door. Refilled print cartridges might damage the print ...
User Guide
Page 96
... produces unexpected results. If nothing has printed several minutes after you sent a print job to the HP Photosmart, check your computer to print. For more information, see : "Clear paper jams" on page 17 Cause: The print carriage has stalled. Solution: Do not use shiny or embossed envelopes or envelopes that are any objects that...
... produces unexpected results. If nothing has printed several minutes after you sent a print job to the HP Photosmart, check your computer to print. For more information, see : "Clear paper jams" on page 17 Cause: The print carriage has stalled. Solution: Do not use shiny or embossed envelopes or envelopes that are any objects that...
User Guide
Page 99
...: The HP Photosmart has a paper jam. For more information, see : "Communication problems over a USB connection" on page 17 Cause: The print carriage has stalled. 98 Troubleshooting Troubleshooting Chapter 11 TIP: You can occur. Cause: The computer is automatically selected when you sent a print job to ensure that the printer is not communicating with the HP Photosmart. Solution...
...: The HP Photosmart has a paper jam. For more information, see : "Communication problems over a USB connection" on page 17 Cause: The print carriage has stalled. 98 Troubleshooting Troubleshooting Chapter 11 TIP: You can occur. Cause: The computer is automatically selected when you sent a print job to ensure that the printer is not communicating with the HP Photosmart. Solution...
User Guide
Page 110
... • Power and connection messages • Print cartridge messages Device messages The following categories of messages on the blue ring. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on the CD/ DVD holder with a...DVD holder is stuck in the software. Errors This section contains the following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open • CD/DVD tray misaligned •...
... • Power and connection messages • Print cartridge messages Device messages The following categories of messages on the blue ring. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on the CD/ DVD holder with a...DVD holder is stuck in the software. Errors This section contains the following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open • CD/DVD tray misaligned •...
User Guide
Page 111
... print cartridge door to access the print carriage area. Troubleshooting Follow the prompts on the display to continue. Follow the prompts on the display to continue. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Carriage jam Cause: The print carriage is blocked. 110 Troubleshooting Chapter 11 Solution...
... print cartridge door to access the print carriage area. Troubleshooting Follow the prompts on the display to continue. Follow the prompts on the display to continue. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Carriage jam Cause: The print carriage is blocked. 110 Troubleshooting Chapter 11 Solution...
User Guide
Page 112
... blocked. Solution: Clear the paper jam. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on again. Mechanism error Cause: The HP Photosmart has a paper jam. Solution: To find support and warranty...
... blocked. Solution: Clear the paper jam. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on again. Mechanism error Cause: The HP Photosmart has a paper jam. Solution: To find support and warranty...
User Guide
Page 120
...the CD/DVD holder with the printable label side up. CD/DVD printing problem Cause: The HP Photosmart stalled while printing. If the HP Photosmart is snapped onto the CD/DVD holder with a CD/ DVD that there is corrupt, reformat... Make sure the CD/DVD is placed close to retake any photos stored on the back of the HP Photosmart is the same size as specified in the software. Solution: Replace the CD/DVD currently loaded on the.... CD/DVD size mismatch Cause: The size of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting Otherwise, you have lost.
...the CD/DVD holder with the printable label side up. CD/DVD printing problem Cause: The HP Photosmart stalled while printing. If the HP Photosmart is snapped onto the CD/DVD holder with a CD/ DVD that there is corrupt, reformat... Make sure the CD/DVD is placed close to retake any photos stored on the back of the HP Photosmart is the same size as specified in the software. Solution: Replace the CD/DVD currently loaded on the.... CD/DVD size mismatch Cause: The size of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting Otherwise, you have lost.
User Guide
Page 121
...and place it . For more information, see : "Clear paper jams" on page 18 Cause: The Two-sided printing accessory is off the HP Photosmart. Solution: If the HP Photosmart is not enough paper in the input tray. Chapter 11 •...or there are only a few sheets remaining, load more paper in the input tray. Solution: If the HP Photosmart is paper in the input tray, remove the paper, tap the stack of paper or there are only..., see : "Load full-size paper" on page 71 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. 120 Troubleshooting Troubleshooting
...and place it . For more information, see : "Clear paper jams" on page 18 Cause: The Two-sided printing accessory is off the HP Photosmart. Solution: If the HP Photosmart is not enough paper in the input tray. Chapter 11 •...or there are only a few sheets remaining, load more paper in the input tray. Solution: If the HP Photosmart is paper in the input tray, remove the paper, tap the stack of paper or there are only..., see : "Load full-size paper" on page 71 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. 120 Troubleshooting Troubleshooting
User Guide
Page 122
Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the display to access the print carriage area. Solution: Clear the jam. Solution: Change the print setting or load the appropriate paper in the input tray. Solution: Change the print setting or load the appropriate paper...
Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the display to access the print carriage area. Solution: Clear the jam. Solution: Change the print setting or load the appropriate paper in the input tray. Solution: Change the print setting or load the appropriate paper...
User Guide
Page 146
... cards 116 out of conformity European Economic Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges. Index Symbols/Numerics 10 x 15 cm...ink drying time 120 low 101, 124 sprays inside HP Photosmart 102 ink cartridges. See print cartridges choose paper 15 clean print cartridge contacts 62 print cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color tone, change in -One does not turn on ...
... cards 116 out of conformity European Economic Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges. Index Symbols/Numerics 10 x 15 cm...ink drying time 120 low 101, 124 sprays inside HP Photosmart 102 ink cartridges. See print cartridges choose paper 15 clean print cartridge contacts 62 print cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color tone, change in -One does not turn on ...
Basics Guide
Page 18
...HP Photosmart does not print Solution: If the HP Photosmart and computer are not communicating with each other printers or scanners. Make sure the power cord is , choose the appropriate setting to the HP Photosmart and plugged into a power outlet. For more information about accessing the print queue, see the documentation that came with the HP Photosmart... jam. • Check that the print carriage is connected properly, turn the HP Photosmart off and then on again. • If you are connecting the HP Photosmart through a USB hub, make sure the hub is turned on. Turn the HP Photosmart...
...HP Photosmart does not print Solution: If the HP Photosmart and computer are not communicating with each other printers or scanners. Make sure the power cord is , choose the appropriate setting to the HP Photosmart and plugged into a power outlet. For more information about accessing the print queue, see the documentation that came with the HP Photosmart... jam. • Check that the print carriage is connected properly, turn the HP Photosmart off and then on again. • If you are connecting the HP Photosmart through a USB hub, make sure the hub is turned on. Turn the HP Photosmart...