HP Client Manager 6.1
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.... Change BIOS settings: When booting a computer you can press the F10 key to pause the boot process in order to change the BIOS settings simultaneously on those client computers that contain hardware supported by HP to upgrade the BIOS firmware on the memory, CPU, storage devices, and I/O devices. SoftPaqs SoftPaqs are performed only on multiple client computers without having to visit each client computer to see where installation failed. The diagnostic...
.... Change BIOS settings: When booting a computer you can press the F10 key to pause the boot process in order to change the BIOS settings simultaneously on those client computers that contain hardware supported by HP to upgrade the BIOS firmware on the memory, CPU, storage devices, and I/O devices. SoftPaqs SoftPaqs are performed only on multiple client computers without having to visit each client computer to see where installation failed. The diagnostic...
Getting Started
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... installing a non-plug and play expansion board or other monitor connectors are disabled; During startup, the other option. You can select the default VGA source in Computer (F10) Setup. Ä CAUTION: When the computer is plugged into one of these ports, it on. ■ If you need to install a printer driver. ■ Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be plugged into the monitor connector...
... installing a non-plug and play expansion board or other monitor connectors are disabled; During startup, the other option. You can select the default VGA source in Computer (F10) Setup. Ä CAUTION: When the computer is plugged into one of these ports, it on. ■ If you need to install a printer driver. ■ Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be plugged into the monitor connector...
Getting Started - Business Desktops
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... power source before turning it will not function. Remove all the needed device drivers have connected a printer, you have been installed. If your system. if the monitor is supported on your computer has multiple video sources (embedded, PCI, or AGP adapters) installed (embedded video on select models only) and a single monitor, the monitor must disconnect the power cord from your computer after installing a non-plug and play expansion board or other monitor connectors are disabled...
... power source before turning it will not function. Remove all the needed device drivers have connected a printer, you have been installed. If your system. if the monitor is supported on your computer has multiple video sources (embedded, PCI, or AGP adapters) installed (embedded video on select models only) and a single monitor, the monitor must disconnect the power cord from your computer after installing a non-plug and play expansion board or other monitor connectors are disabled...
HP Business Desktop BIOS
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... Attack BIOS Enabled Security Features Subversion of rogue computer BIOS image Setup Password Administrator Smart Card Securing trust Each time the user turns on Password Removal of Sensitive Data I/O port -> disable IDE/SATA controller -> Disable DriveLock (for this enough? The installed operating system (OS) probably provides some security functions designed for MultiBay HDD) Diskette Write Protect TPM support Removal of hardware devices Hoodlock Control Computer startup by unauthorized users Power-on Password User Smart Card Virus threats on Master Boot Record...
... Attack BIOS Enabled Security Features Subversion of rogue computer BIOS image Setup Password Administrator Smart Card Securing trust Each time the user turns on Password Removal of Sensitive Data I/O port -> disable IDE/SATA controller -> Disable DriveLock (for this enough? The installed operating system (OS) probably provides some security functions designed for MultiBay HDD) Diskette Write Protect TPM support Removal of hardware devices Hoodlock Control Computer startup by unauthorized users Power-on Password User Smart Card Virus threats on Master Boot Record...
HP Business Desktop BIOS
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... disable mass storage controllers or devices. For the sake of security, there is rendered useless and all data will replace the typed-in the BIOS flash memory. When enabling the smart cards, the administrator has the choice of the DriveLock password permanently stored in the BIOS. The ports that the DriveLock passwords are set to the user, the DriveLock password and power-on password. In this reason some users may configure...
... disable mass storage controllers or devices. For the sake of security, there is rendered useless and all data will replace the typed-in the BIOS flash memory. When enabling the smart cards, the administrator has the choice of the DriveLock password permanently stored in the BIOS. The ports that the DriveLock passwords are set to the user, the DriveLock password and power-on password. In this reason some users may configure...
HP Business Desktop BIOS
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• S5-This state is off. This state offers the slowest wakeup time and the greatest power savings (typically The computer is often referred to as Soft Off.
• S5-This state is off. This state offers the slowest wakeup time and the greatest power savings (typically The computer is often referred to as Soft Off.
Finding Information
Page 1
... Getting Started* Hardware Reference Guide* Computer Setup (F10) Utility Guide* Desktop Management Guide* Network & Internet Communications Guide* Troubleshooting Guide* Contents Provides information needed to reconfigure and modify computer default settings when new hardware is also provided should you have problems during initial startup. Provides helpful hints and solutions for troubleshooting this series of computers. Basic troubleshooting is installed and for using security and Intelligent Manageability features that are preinstalled on select models. This tool is used to set...
... Getting Started* Hardware Reference Guide* Computer Setup (F10) Utility Guide* Desktop Management Guide* Network & Internet Communications Guide* Troubleshooting Guide* Contents Provides information needed to reconfigure and modify computer default settings when new hardware is also provided should you have problems during initial startup. Provides helpful hints and solutions for troubleshooting this series of computers. Basic troubleshooting is installed and for using security and Intelligent Manageability features that are preinstalled on select models. This tool is used to set...
d510/d530 Software Image Comparison Overview
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... include optional business software. Standalone service packs may also be removed. In addition, an HP internally-supported application called Application Installer provides a user interface to their Web General Pre-installed Image Contents HP Compaq Business Desktops come standard with a factory-installed software image. Quick fixes (QFEs) are also included with the system (such as problems that are critical in the Control Panel. D510/D530 Software Image Comparison Overview 3rd Party Vendor Certification: Novell „ Hardware submitted HP Research...
... include optional business software. Standalone service packs may also be removed. In addition, an HP internally-supported application called Application Installer provides a user interface to their Web General Pre-installed Image Contents HP Compaq Business Desktops come standard with a factory-installed software image. Quick fixes (QFEs) are also included with the system (such as problems that are critical in the Control Panel. D510/D530 Software Image Comparison Overview 3rd Party Vendor Certification: Novell „ Hardware submitted HP Research...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
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... Troubleshooting Guide for warm boot (CTRL+ALT+DEL). Setup Password requires that the cover has been removed. Service Reference Guide, d500 336492-005 2-7 Shortcut to specify whether the password is required for more information. Password Options (This selection will appear only if a power-on the screen. See the Desktop Management Guide for consideration as a diskette drive, hard drive, optical drive, or network interface card) are checked for bootable operating system image. This feature is supported on select models...
... Troubleshooting Guide for warm boot (CTRL+ALT+DEL). Setup Password requires that the cover has been removed. Service Reference Guide, d500 336492-005 2-7 Shortcut to specify whether the password is required for more information. Password Options (This selection will appear only if a power-on the screen. See the Desktop Management Guide for consideration as a diskette drive, hard drive, optical drive, or network interface card) are checked for bootable operating system image. This feature is supported on select models...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
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... 3.4.1, "Remote ROM Flash." ■ Configuring the system BIOS settings. To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in flash ROM. Follow the instructions on the screen to reduce the cost of owning HP client PCs. and Subscriber's Choice. 3.3.1 HP Client Manager Software HP Client Manager Software (HP CMS) assists HP customers in managing the hardware aspects of their client computers with thermal warnings, memory alerts, and more ■ Remote updating of system software...
... 3.4.1, "Remote ROM Flash." ■ Configuring the system BIOS settings. To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in flash ROM. Follow the instructions on the screen to reduce the cost of owning HP client PCs. and Subscriber's Choice. 3.3.1 HP Client Manager Software HP Client Manager Software (HP CMS) assists HP customers in managing the hardware aspects of their client computers with thermal warnings, memory alerts, and more ■ Remote updating of system software...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
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... screen. ✎ This requires a diskette drive or a supported USB flash media device, such as DriveKey. 3. Num, Caps, Scroll Lock Green Blink on the screen. To change the power button's configuration, complete the following steps: 1. In the Power Button section, select the desired power button setting. 3-6 336492-005 Service Reference Guide, d500 Access the Computer Setup Utilities (F10) menu. 2. The suspend feature does not completely turn off switch or as an on the Start Button, then select Settings > Control Panel > Power Options. In the Power Options...
... screen. ✎ This requires a diskette drive or a supported USB flash media device, such as DriveKey. 3. Num, Caps, Scroll Lock Green Blink on the screen. To change the power button's configuration, complete the following steps: 1. In the Power Button section, select the desired power button setting. 3-6 336492-005 Service Reference Guide, d500 Access the Computer Setup Utilities (F10) menu. 2. The suspend feature does not completely turn off switch or as an on the Start Button, then select Settings > Control Panel > Power Options. In the Power Options...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
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... latest device drivers, utilities, and flashable ROM images needed to run a version of Microsoft Windows that operating system. turning off the computer unless the system is different from http://www.hp.com/support. To access Display Properties, right click on the Start Button, then select Control Panel > Power Options. 2. In Windows XP, left click on the Start Button, then select Settings > Control Panel > Power Options. You can be enabled, customized, or disabled using the operating system. 1. In Windows 2000, left click on the Windows Desktop...
... latest device drivers, utilities, and flashable ROM images needed to run a version of Microsoft Windows that operating system. turning off the computer unless the system is different from http://www.hp.com/support. To access Display Properties, right click on the Start Button, then select Control Panel > Power Options. 2. In Windows XP, left click on the Start Button, then select Settings > Control Panel > Power Options. You can be enabled, customized, or disabled using the operating system. 1. In Windows 2000, left click on the Windows Desktop...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 188
... configuration with monitor attached to video port 1, then restart unit. Mismatch in drive A not bootable. Replace the graphics controller. Replace CPU or chassis fan. Turn off unit, attach monitor to video port 2. Run Computer Setup (F10 Setup). Clear CMOS. Clear CMOS. C-4 336492-005 Service Reference Guide, d500 Recommended Action Reseat the graphics card (if applicable). Reseat chassis, rear chassis, or front chassis fan cable. Clear CMOS. Replace diskette drive. Run Computer Setup (F10 Setup). Run Computer Setup (F10 Setup). Verify that the monitor is not connected...
... configuration with monitor attached to video port 1, then restart unit. Mismatch in drive A not bootable. Replace the graphics controller. Replace CPU or chassis fan. Turn off unit, attach monitor to video port 2. Run Computer Setup (F10 Setup). Clear CMOS. Clear CMOS. C-4 336492-005 Service Reference Guide, d500 Recommended Action Reseat the graphics card (if applicable). Reseat chassis, rear chassis, or front chassis fan cable. Clear CMOS. Replace diskette drive. Run Computer Setup (F10 Setup). Run Computer Setup (F10 Setup). Verify that the monitor is not connected...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 193
... power light illuminated? ■ Is the monitor turned on? ■ Is the green monitor light illuminated? ■ Turn up the monitor brightness and contrast controls if the monitor is connected into the monitor connector on select models only) and a single monitor, the monitor must be the default VGA source in Computer (F10) Setup. ■ Press and hold any key. If the system beeps, then the keyboard is operating correctly. ■ Check all switches set to a working...
... power light illuminated? ■ Is the monitor turned on? ■ Is the green monitor light illuminated? ■ Turn up the monitor brightness and contrast controls if the monitor is connected into the monitor connector on select models only) and a single monitor, the monitor must be the default VGA source in Computer (F10) Setup. ■ Press and hold any key. If the system beeps, then the keyboard is operating correctly. ■ Check all switches set to a working...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 194
... resume from standby mode, do not hold the power button for more space on some fans only operate when needed). 3. Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to USB keyboard or mouse. The Num Lock key can be on the keypad. Use the Smart Cover FailSafe Key in Computer Setup. Ensure the fans are connected and working properly (some computers, is established. Troubleshooting Without Diagnostics Solving Minor Problems Solving Minor Problems Problem Cause Possible...
... resume from standby mode, do not hold the power button for more space on some fans only operate when needed). 3. Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to USB keyboard or mouse. The Num Lock key can be on the keypad. Use the Smart Cover FailSafe Key in Computer Setup. Ensure the fans are connected and working properly (some computers, is established. Troubleshooting Without Diagnostics Solving Minor Problems Solving Minor Problems Problem Cause Possible...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 202
... some monitors to be set properly. Monitor needs to make a clicking noise when turned on . Pre-video graphics error. Replace the graphics card. 3. Fluorescent lights or fans may be loaded. Degauss the monitor. It is not capable of standby mode, and when changing resolutions. Disable monitor energy saver feature. Be sure the monitor cable is broken up, rolls, jitters, or flashes. D-10 336492-005 Service Reference Guide, d500 If the graphics controller was upgraded, the correct video drivers may...
... some monitors to be set properly. Monitor needs to make a clicking noise when turned on . Pre-video graphics error. Replace the graphics card. 3. Fluorescent lights or fans may be loaded. Degauss the monitor. It is not capable of standby mode, and when changing resolutions. Disable monitor energy saver feature. Be sure the monitor cable is broken up, rolls, jitters, or flashes. D-10 336492-005 Service Reference Guide, d500 If the graphics controller was upgraded, the correct video drivers may...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 208
... cable or connector are unplugged. Use Windows 2000 or Windows XP Device Manager to verify the proper installation. 2. Observe the beeps and LED lights on the computer to reconfigure the computer when you install a non-plug and play device, Windows 2000 and Windows XP automatically recognize the device and configure the computer. Solving Hardware Installation Problems Problem Cause A new device is properly and securely connected and that pins in the Control Panel (for Windows XP, use Computer Setup to reconfigure or disable devices...
... cable or connector are unplugged. Use Windows 2000 or Windows XP Device Manager to verify the proper installation. 2. Observe the beeps and LED lights on the computer to reconfigure the computer when you install a non-plug and play device, Windows 2000 and Windows XP automatically recognize the device and configure the computer. Solving Hardware Installation Problems Problem Cause A new device is properly and securely connected and that pins in the Control Panel (for Windows XP, use Computer Setup to reconfigure or disable devices...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 210
... Service Reference Guide, d500 System cannot autosense the network. Troubleshooting Without Diagnostics Solving Network Problems These guidelines do not match current configuration. Solving Network Problems Problem Cause Wake-on -LAN is disabled. Wake-on -LAN feature is shared with an expansion board. Network controller is not enabled. Incorrect network driver. Network status link light does not turn on -LAN. No active network is network activity. Network controller is not properly loaded. Network driver is not set up properly. The cable is a problem...
... Service Reference Guide, d500 System cannot autosense the network. Troubleshooting Without Diagnostics Solving Network Problems These guidelines do not match current configuration. Solving Network Problems Problem Cause Wake-on -LAN is disabled. Wake-on -LAN feature is shared with an expansion board. Network controller is not enabled. Incorrect network driver. Network status link light does not turn on -LAN. No active network is network activity. Network controller is not properly loaded. Network driver is not set up properly. The cable is a problem...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 214
... solutions listed for a different country. Windows does not detect the CD-ROM or DVD-ROM drive. Reconnect power and data cables to start. Install decoder software. 1. Use Device Manager to removable media and verify boot order settings. Restart the computer and let Windows detect the device. D-22 336492-005 Service Reference Guide, d500 The CD-ROM or DVD boot is not connected properly or not properly configured. Drive is not enabled through the Computer Setup utility. Solution Run the Computer Setup utility and enable booting to remove...
... solutions listed for a different country. Windows does not detect the CD-ROM or DVD-ROM drive. Reconnect power and data cables to start. Install decoder software. 1. Use Device Manager to removable media and verify boot order settings. Restart the computer and let Windows detect the device. D-22 336492-005 Service Reference Guide, d500 The CD-ROM or DVD boot is not connected properly or not properly configured. Drive is not enabled through the Computer Setup utility. Solution Run the Computer Setup utility and enable booting to remove...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
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The drive letter after the operating system boots. Install the Drive key after the last physical drive is not available. Solving Internet Access Problems Solving Internet Access Problems Problem Cause Unable to connect to DOS after making a bootable Drive key. Modem is installed and set up to work with your ISP. Reconnect the modem. Plug in . Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems (Continued) Problem Cause Solution Recording audio CDs is bootable. Try a different brand of the cable/DSL...
The drive letter after the operating system boots. Install the Drive key after the last physical drive is not available. Solving Internet Access Problems Solving Internet Access Problems Problem Cause Unable to connect to DOS after making a bootable Drive key. Modem is installed and set up to work with your ISP. Reconnect the modem. Plug in . Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems (Continued) Problem Cause Solution Recording audio CDs is bootable. Try a different brand of the cable/DSL...
