Service Manual
Page 273
.... 5 - 44 hp confidential service and repair Replace Paper Motor. Replace OOPs tag. Check contacts to roller contamination. If broken or cannot be cleared. If problem is not resolved, replace Logic PCA. No paper feed. Error code displayed if alignment extremely poor. Replace Service Station. Check for ...due to motor. If problem is coming from the motor, replace Paper Motor. If power is not resolved, replace Logic PCA. Printer/Carriage stall. Noise form left side of home position. Carriage does not move smoothly. Self-Test does not look OK. Drive Shaft/Pivot...
.... 5 - 44 hp confidential service and repair Replace Paper Motor. Replace OOPs tag. Check contacts to roller contamination. If broken or cannot be cleared. If problem is not resolved, replace Logic PCA. No paper feed. Error code displayed if alignment extremely poor. Replace Service Station. Check for ...due to motor. If problem is coming from the motor, replace Paper Motor. If power is not resolved, replace Logic PCA. Printer/Carriage stall. Noise form left side of home position. Carriage does not move smoothly. Self-Test does not look OK. Drive Shaft/Pivot...
Service Manual
Page 277
...the turn on again. A nonrecoverable error Turn off the printer and then firmware is removed from printheads. Ensure that the following components are loaded correctly: Ink cartridges Printheads Paper Ensure that the printer is loaded correctly into the tray....stalled) printer again. Ensure that the printer is not jammed in the network environment. Check IP address. Incorrect network Ensure that the paper is installation / configuration properly set up in the printer. the some time, and turn it might be a hardware issue or fault. 5 - 48 hp confidential service...
...the turn on again. A nonrecoverable error Turn off the printer and then firmware is removed from printheads. Ensure that the following components are loaded correctly: Ink cartridges Printheads Paper Ensure that the printer is loaded correctly into the tray....stalled) printer again. Ensure that the printer is not jammed in the network environment. Check IP address. Incorrect network Ensure that the paper is installation / configuration properly set up in the printer. the some time, and turn it might be a hardware issue or fault. 5 - 48 hp confidential service...
Service Manual
Page 286
nonrecoverable error codes Note XX or XXXX signifies any digits, substitutes in their place in the character sting error C00300xx C00400xx C00600xx C011xxxx; C012xxxx C0id00xx C01Axxxx description Pen Problems Carriage stall, shutdown Service Station Problems Problems with carriage board, Power supply, PCA logic board Pen & Supply errors Real Time Clock errors recommended action Replace sensor. Replace carriage motor, PCA, Replace/Clean repair service station Troubleshoot parts Replace printheads Replace PCA service and repair hp confidential 5 - 57
nonrecoverable error codes Note XX or XXXX signifies any digits, substitutes in their place in the character sting error C00300xx C00400xx C00600xx C011xxxx; C012xxxx C0id00xx C01Axxxx description Pen Problems Carriage stall, shutdown Service Station Problems Problems with carriage board, Power supply, PCA logic board Pen & Supply errors Real Time Clock errors recommended action Replace sensor. Replace carriage motor, PCA, Replace/Clean repair service station Troubleshoot parts Replace printheads Replace PCA service and repair hp confidential 5 - 57
Service Manual
Page 287
...particles. Opto-coupler failure •= Replace Power Supply PCA. Assembly Station position 5 - 58 hp confidential service and repair Bad acumen. display Bad pen contact. printer after pressing buttons •= Running dots Power Supply Unexpected shutdown •= Check fan. Carriage ...Replace carriage. Station out of home position. text misaligned •= Econofast mode. •= Encoder strip dirty (printer may stall and display error code due to the end Carriage Encoder Strip defective. Media Sensor. •= Transparency detected •= Check paper...
...particles. Opto-coupler failure •= Replace Power Supply PCA. Assembly Station position 5 - 58 hp confidential service and repair Bad acumen. display Bad pen contact. printer after pressing buttons •= Running dots Power Supply Unexpected shutdown •= Check fan. Carriage ...Replace carriage. Station out of home position. text misaligned •= Econofast mode. •= Encoder strip dirty (printer may stall and display error code due to the end Carriage Encoder Strip defective. Media Sensor. •= Transparency detected •= Check paper...
Service Manual
Page 288
... not not resolved, replace Logic PCA. replace Paper Motor. service and repair hp confidential 5 - 59 is not resolved, replace Logic PCA....Logic PCA. Change print cartridge. Replace dirty or faulty Encoder Strip. Error code displayed if alignment extremely poor. No roller movement. Paper skewed....Pivot Assembly cleared. Service Station does not Replace Service Station. If problem out of If noise is coming from printer and Logic PCA....If problem is available, replace Paper Motor. Printer/Carriage stall. Logic PCA Encoder Strip Paper Motor Drive Shaft/Pivot Assembly Garbled ...
... not not resolved, replace Logic PCA. replace Paper Motor. service and repair hp confidential 5 - 59 is not resolved, replace Logic PCA....Logic PCA. Change print cartridge. Replace dirty or faulty Encoder Strip. Error code displayed if alignment extremely poor. No roller movement. Paper skewed....Pivot Assembly cleared. Service Station does not Replace Service Station. If problem out of If noise is coming from printer and Logic PCA....If problem is available, replace Paper Motor. Printer/Carriage stall. Logic PCA Encoder Strip Paper Motor Drive Shaft/Pivot Assembly Garbled ...