HP CP 1700 Series - (English) User's Guide
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...ink cartridges 7-4 Troubleshooting Checking the basics 8-1 Resolving printer problems 8-1 Unexpected printer shutdown 8-2 Printer is not responding (nothing prints 8-2 Printer light blinks alternating amber and green 8-3 Printer takes a long time to print 8-3 Resolving printing problems 8-4 Blank page printed 8-4 Infrared printing does ... filling the text or graphics completely 8-7 Faded or dull-colored output 8-7 Colors are printing as black and white 8-8 Colors do not line up properly 8-9 Resolving paper-feed problems 8-9 Print media is jammed 8-9 Paper tray cannot be inserted...
...ink cartridges 7-4 Troubleshooting Checking the basics 8-1 Resolving printer problems 8-1 Unexpected printer shutdown 8-2 Printer is not responding (nothing prints 8-2 Printer light blinks alternating amber and green 8-3 Printer takes a long time to print 8-3 Resolving printing problems 8-4 Blank page printed 8-4 Infrared printing does ... filling the text or graphics completely 8-7 Faded or dull-colored output 8-7 Colors are printing as black and white 8-8 Colors do not line up properly 8-9 Resolving paper-feed problems 8-9 Print media is jammed 8-9 Paper tray cannot be inserted...
HP CP 1700 Series - (English) User's Guide
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Media is not picked up from Tray 1 or Tray 2 8-12 Media is not picked up from the front manual feed . . . 8-13 Media is not picked up from the rear manual feed . . . . 8-13 Paper output problem 8-13 Printing a diagnostic page 8-13 Resolving common Macintosh problems 8-14 Contacting customer support 8-14 HP Supplies and Accessories Accessories A-1 Supplies A-1 LCD Messages Printer Specifications ENWW iii
Media is not picked up from Tray 1 or Tray 2 8-12 Media is not picked up from the front manual feed . . . 8-13 Media is not picked up from the rear manual feed . . . . 8-13 Paper output problem 8-13 Printing a diagnostic page 8-13 Resolving common Macintosh problems 8-14 Contacting customer support 8-14 HP Supplies and Accessories Accessories A-1 Supplies A-1 LCD Messages Printer Specifications ENWW iii
HP CP 1700 Series - (English) User's Guide
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... computer, perform simple printer tasks, and resolve printer problems. Other resources for product information You can obtain product information that is provided with the printer. Includes specific information about printhead health. l Starter CD -Includes printer driver, Toolbox, Installer... information about the printer: http://www.hp.com http://www.hp.com/support/cp1700 ENWW 1-1 Also, an electronic version is not available for buying the HP Color Inkjet CP1700 series printer. Includes overview information about how to set up the printer and installing the software...
... computer, perform simple printer tasks, and resolve printer problems. Other resources for product information You can obtain product information that is provided with the printer. Includes specific information about printhead health. l Starter CD -Includes printer driver, Toolbox, Installer... information about the printer: http://www.hp.com http://www.hp.com/support/cp1700 ENWW 1-1 Also, an electronic version is not available for buying the HP Color Inkjet CP1700 series printer. Includes overview information about how to set up the printer and installing the software...
HP CP 1700 Series - (English) User's Guide
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... these minimum margin settings in the main tray. l To ensure that is too thin, has a slick texture, or stretches easily can cause jams and other problems. l Do not use multipart forms. l In Tray 1 and Tray 2, load media print-side down with cutouts or perforations, or media that is heavily ...textured or embossed. l Do not load more than 250 sheets of media into it. These types of media can feed improperly through the printer's paper path. l Paper that paper feeds properly, load only one type of the tray. For more than 150 sheets of plain paper into Tray...
... these minimum margin settings in the main tray. l To ensure that is too thin, has a slick texture, or stretches easily can cause jams and other problems. l Do not use multipart forms. l In Tray 1 and Tray 2, load media print-side down with cutouts or perforations, or media that is heavily ...textured or embossed. l Do not load more than 250 sheets of media into it. These types of media can feed improperly through the printer's paper path. l Paper that paper feeds properly, load only one type of the tray. For more than 150 sheets of plain paper into Tray...
HP CP 1700 Series - (English) User's Guide
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...also gives you register the printer, check for a new printer driver, display printer hardware and printhead health information, and create your desktop. To select the Toolbox messages that appear and to help solving printer problems. After installing your printer, you can open the ...currently selected printer. The status window displays the printer status. Printer Status tab The Printer Status tab displays the printhead and ink cartridge status. 6 Using the Toolbox The Toolbox provides status and maintenance information about using the printer, troubleshooting, and contacting HP. It...
...also gives you register the printer, check for a new printer driver, display printer hardware and printhead health information, and create your desktop. To select the Toolbox messages that appear and to help solving printer problems. After installing your printer, you can open the ...currently selected printer. The status window displays the printer status. Printer Status tab The Printer Status tab displays the printhead and ink cartridge status. 6 Using the Toolbox The Toolbox provides status and maintenance information about using the printer, troubleshooting, and contacting HP. It...
HP CP 1700 Series - (English) User's Guide
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... on the rollers can damage the printer. You can find information about the state of the printer with mild detergent and water. Using other cleaners or alcohol can cause print quality problems. To clean the inside of the printer, the printheads, and the ink... attempt, however, to keep the printer free of problems easier. When you have it installed. 7 Maintaining the printer This chapter explains basic printer maintenance, including cleaning the printer, and maintaining the printheads and ink cartridges. ENWW 7-1 This cleaning keeps the printer in , and turn off and unplug...
... on the rollers can damage the printer. You can find information about the state of the printer with mild detergent and water. Using other cleaners or alcohol can cause print quality problems. To clean the inside of the printer, the printheads, and the ink... attempt, however, to keep the printer free of problems easier. When you have it installed. 7 Maintaining the printer This chapter explains basic printer maintenance, including cleaning the printer, and maintaining the printheads and ink cartridges. ENWW 7-1 This cleaning keeps the printer in , and turn off and unplug...
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... are not in this chapter does not help you troubleshoot the printer problem, try to common printer problems. ENWW 8-1 To print a demo page, open when trying to troubleshoot common printer problems, such as paper jams and poor quality printing. 8 Troubleshooting This chapter provides information about contacting HP Customer Support, see "Contacting customer support." For information about how...
... are not in this chapter does not help you troubleshoot the printer problem, try to common printer problems. ENWW 8-1 To print a demo page, open when trying to troubleshoot common printer problems, such as paper jams and poor quality printing. 8 Troubleshooting This chapter provides information about contacting HP Customer Support, see "Contacting customer support." For information about how...
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... recover, unplug the printer from the wall outlet and call HP Customer Support. Check the hard disk space in your computer manufacturer. Make sure that you use with your system l To print on 11 by 17 in or A3 media, you should be the printer that your printer is a problem, open the Printers folder by your...
... recover, unplug the printer from the wall outlet and call HP Customer Support. Check the hard disk space in your computer manufacturer. Make sure that you use with your system l To print on 11 by 17 in or A3 media, you should be the printer that your printer is a problem, open the Printers folder by your...
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...if necessary. In the Printers folder, right-click the printer icon, and then select Set As Default from the Toolbox. Check that the tape is removed from which you are low on your black ink cartridge might be empty. Resolving printing problems This section provides solutions ...to common printing problems. Blank page printed Check that the media you are using is wide enough l The media width must match the page settings in your printer is connected directly to open the Printers folder. Infrared printing ...
...if necessary. In the Printers folder, right-click the printer icon, and then select Set As Default from the Toolbox. Check that the tape is removed from which you are low on your black ink cartridge might be empty. Resolving printing problems This section provides solutions ...to common printing problems. Blank page printed Check that the media you are using is wide enough l The media width must match the page settings in your printer is connected directly to open the Printers folder. Infrared printing ...
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...changing print settings, see "Minimum margins." Check the color print settings l Grayscale might be selected in the printer driver to scale the document to fit the media size currently selected. Something on a media size supported by the printer, then load the correct media size. l The size...paper size l The Paper Size setting might not match the size of your printer. Make sure to print using . ENWW 8-5 For instructions about margin settings, see "Printer settings." If you are still having problems sending a job to select the correct page orientation. Placement of the text...
...changing print settings, see "Minimum margins." Check the color print settings l Grayscale might be selected in the printer driver to scale the document to fit the media size currently selected. Something on a media size supported by the printer, then load the correct media size. l The size...paper size l The Paper Size setting might not match the size of your printer. Make sure to print using . ENWW 8-5 For instructions about margin settings, see "Printer settings." If you are still having problems sending a job to select the correct page orientation. Placement of the text...
HP CP 1700 Series - (English) User's Guide
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...Turn off at both ends is good and that the cable is securely fastened. 8-6 ENWW Check the release notes for this problem. Check the inside of the printer l The inside of the printer with a lint-free cloth, and then try to print again. Make sure the cable connection at the edges of the...width and length guides fit snugly against the left and bottom edges of the stack of media, and that the media you are using meets HP specifications, and then try to print again. Otherwise, check your software program manual, or call the software manufacturer for the document do not exceed...
...Turn off at both ends is good and that the cable is securely fastened. 8-6 ENWW Check the release notes for this problem. Check the inside of the printer l The inside of the printer with a lint-free cloth, and then try to print again. Make sure the cable connection at the edges of the...width and length guides fit snugly against the left and bottom edges of the stack of media, and that the media you are using meets HP specifications, and then try to print again. Otherwise, check your software program manual, or call the software manufacturer for the document do not exceed...
HP CP 1700 Series - (English) User's Guide
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...can align the printheads from the LCD panel, see "HP Supplies and Accessories." Colors do not line up properly Check the printheads l The printheads on your software to check for gaps in the placement of your printer are automatically aligned when a printhead is only applicable ... is jammed If the print media is jammed in the Print Settings dialog box. Resolving paper-feed problems ENWW This section provides solutions to the printer. For information about ordering HP accessories, see "Aligning the printheads." However, you have not been tampered with. For instructions about ...
...can align the printheads from the LCD panel, see "HP Supplies and Accessories." Colors do not line up properly Check the printheads l The printheads on your software to check for gaps in the placement of your printer are automatically aligned when a printhead is only applicable ... is jammed If the print media is jammed in the Print Settings dialog box. Resolving paper-feed problems ENWW This section provides solutions to the printer. For information about ordering HP accessories, see "Aligning the printheads." However, you have not been tampered with. For instructions about ...
HP CP 1700 Series - (English) User's Guide
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...12 ENWW Paper-feed problems Media is snug, but that they do not crinkle or bend the media. Uncurl paper by bending it in "Selecting print media." l Be sure to align the media against the paper stack. The front manual feed holds up from the printer, turn the printer off and then on...the width guide is not picked up to print. Tray 2 holds 250 sheets of paper or three transparencies. l Always use media that conforms with the printer opening. l Make sure the tray is not curled. l Do not use media that is blocking the paper path. To avoid jams l Make sure nothing...
...12 ENWW Paper-feed problems Media is snug, but that they do not crinkle or bend the media. Uncurl paper by bending it in "Selecting print media." l Be sure to align the media against the paper stack. The front manual feed holds up from the printer, turn the printer off and then on...the width guide is not picked up to print. Tray 2 holds 250 sheets of paper or three transparencies. l Always use media that conforms with the printer opening. l Make sure the tray is not curled. l Do not use media that is blocking the paper path. To avoid jams l Make sure nothing...
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...diagnostic page ENWW When you are using a thinner piece of paper to bend, especially if other media is detected by the printer sensors. l Make sure the media is the problem. Media is not picked up from the front manual feed l Check that the width guide is extended. l Remove excess ...the media is not wrinkled or bent. Make sure that supplies more information about the problem. Media is not picked up from the rear manual feed l The media you are experiencing a problem with your printer and you cannot discover the source of paper or three transparencies loaded in Tray 1...
...diagnostic page ENWW When you are using a thinner piece of paper to bend, especially if other media is detected by the printer sensors. l Make sure the media is the problem. Media is not picked up from the front manual feed l Check that the width guide is extended. l Remove excess ...the media is not wrinkled or bent. Make sure that supplies more information about the problem. Media is not picked up from the rear manual feed l The media you are experiencing a problem with your printer and you cannot discover the source of paper or three transparencies loaded in Tray 1...
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... support information: http://www.hp.com/cposupport http://www.hp.com/support/cp1700 HP telephone support During the warranty period, you to your Customer Care Center representative. 1 What model printer do not solve your problem, use one of your printer is available at no charge during the printer warranty period. Resolving common Macintosh problems For information about how to...
... support information: http://www.hp.com/cposupport http://www.hp.com/support/cp1700 HP telephone support During the warranty period, you to your Customer Care Center representative. 1 What model printer do not solve your problem, use one of your printer is available at no charge during the printer warranty period. Resolving common Macintosh problems For information about how to...
HP CP 1700 Series - (English) User's Guide
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...as a result of normal use of the product, and does not cover any other problems, including those that the HP products specified above , which is attributable to the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the... materials and workmanship for the duration specified above will be free from defects in any HP support contract with the customer. Hewlett-Packard Limited Warranty Statement ENWW HP Product Software Accessories Ink Cartridges Printer Peripheral Hardware (see below for details) Duration of Limited Warranty 90 days 1 year...
...as a result of normal use of the product, and does not cover any other problems, including those that the HP products specified above , which is attributable to the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the... materials and workmanship for the duration specified above will be free from defects in any HP support contract with the customer. Hewlett-Packard Limited Warranty Statement ENWW HP Product Software Accessories Ink Cartridges Printer Peripheral Hardware (see below for details) Duration of Limited Warranty 90 days 1 year...
HP CP 1700 Series - (English) User's Guide
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... 2-10, 5-4 cardstock HP Premium Heavyweight InkJet Paper A-4 printing on 5-12 carriage lock closing 2-9, B-4 locating 2-2 opening 2-8 cartridges cover, locating 2-2 error messages B-1 installing 2-7 part numbers A-1 replacing 7-4 status 6-1 troubleshooting 8-8 CD, Starter 1-1 Chooser, Macintosh 3-4 cleaning printer 7-1 printheads 7-2 clearing jams 8-9 client computers, installing software on 3-4 client-server networks, setting up 3-2 coated papers, HP A-4 color problems 8-7 ColorFast photo paper, HP A-3 communications, enabling bi...
... 2-10, 5-4 cardstock HP Premium Heavyweight InkJet Paper A-4 printing on 5-12 carriage lock closing 2-9, B-4 locating 2-2 opening 2-8 cartridges cover, locating 2-2 error messages B-1 installing 2-7 part numbers A-1 replacing 7-4 status 6-1 troubleshooting 8-8 CD, Starter 1-1 Chooser, Macintosh 3-4 cleaning printer 7-1 printheads 7-2 clearing jams 8-9 client computers, installing software on 3-4 client-server networks, setting up 3-2 coated papers, HP A-4 color problems 8-7 ColorFast photo paper, HP A-3 communications, enabling bi...
HP CP 1700 Series - (English) User's Guide
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... 5-2 diagnostic page, printing 8-13 dimensions, printer C-2 disks, copying software to 4-2 Flyer Paper, HP part numbers A-4 fonts, included C-1 front manual feed capacity 2-10, 5-5 custom-size media, printing from 5-11 feeding problems 8-13 jams, clearing 8-9 loading paper 2-12 locating 2-1 media supported 2-10 G glossy papers HP Glossy Greeting Card Paper A-5 HP Photo Quality InkJet/Design A-3 graphics, troubleshooting 8-5, 8-7 greeting cards...
... 5-2 diagnostic page, printing 8-13 dimensions, printer C-2 disks, copying software to 4-2 Flyer Paper, HP part numbers A-4 fonts, included C-1 front manual feed capacity 2-10, 5-5 custom-size media, printing from 5-11 feeding problems 8-13 jams, clearing 8-9 loading paper 2-12 locating 2-1 media supported 2-10 G glossy papers HP Glossy Greeting Card Paper A-5 HP Photo Quality InkJet/Design A-3 graphics, troubleshooting 8-5, 8-7 greeting cards...
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...HP Iron-on T-shirt Transfers A-5 HP JetDirect print servers adaptor slot 2-3 networks, setting up 3-1 part numbers A-2 L landscape orientation 2-11 language, LCD panel 2-13 languages, printer C-1 laptops infrared lens, locating 2-3 printing from 5-10 error messages B-4 feeding problems...4-1 interfaces, I -3 See auto-duplex unit HP Banner Paper 5-2, A-5 HP Bright White InkJet Paper A-2 HP ColorFast Photo Paper A-3 HP Customer Care Centers 8-14 HP Felt-Textured Greeting Cards A-5 HP Glossy Greeting Card Paper A-5 HP Greeting Card Paper A-5 HP Iron-on T-shirt Transfers A-5 trays supporting 2-...
...HP Iron-on T-shirt Transfers A-5 HP JetDirect print servers adaptor slot 2-3 networks, setting up 3-1 part numbers A-2 L landscape orientation 2-11 language, LCD panel 2-13 languages, printer C-1 laptops infrared lens, locating 2-3 printing from 5-10 error messages B-4 feeding problems...4-1 interfaces, I -3 See auto-duplex unit HP Banner Paper 5-2, A-5 HP Bright White InkJet Paper A-2 HP ColorFast Photo Paper A-3 HP Customer Care Centers 8-14 HP Felt-Textured Greeting Cards A-5 HP Glossy Greeting Card Paper A-5 HP Greeting Card Paper A-5 HP Iron-on T-shirt Transfers A-5 trays supporting 2-...
HP CP 1700 Series - (English) User's Guide
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... maintaining ink cartridges 7-4 printer 7-1 printheads 7-2 manual feeds capacities 2-10, 5-5 custom-size media, printing from 5-11 error messages B-3 feeding problems 8-13 front 2-1 jams, clearing 8-9 loading paper 2-12 media supported 2-10 rear 2-3, 5-12 manuals 1-1 margins, minimum 5-6 media capacities, trays 2-10, 5-5 custom-size 5-11 envelopes 5-4, 5-10 error messages B-2 guides 2-1, 2-11 heavy 5-12 HP A-2 jams 8-9 loading 2-10...
... maintaining ink cartridges 7-4 printer 7-1 printheads 7-2 manual feeds capacities 2-10, 5-5 custom-size media, printing from 5-11 error messages B-3 feeding problems 8-13 front 2-1 jams, clearing 8-9 loading paper 2-12 media supported 2-10 rear 2-3, 5-12 manuals 1-1 margins, minimum 5-6 media capacities, trays 2-10, 5-5 custom-size 5-11 envelopes 5-4, 5-10 error messages B-2 guides 2-1, 2-11 heavy 5-12 HP A-2 jams 8-9 loading 2-10...