User Guide
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... (HDMI) device. HDMI port Connects an optional video or audio device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. NOTE: USB charging ports can also charge select cell phones and MP3 players, even when the computer is firmly seated. Audio-out (headphone)/Audio-in on headphones, earbuds, or a headset. To reduce the risk of personal injury, adjust the volume before putting on the card it until it is off. Micro memory card reader Power light...
... (HDMI) device. HDMI port Connects an optional video or audio device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. NOTE: USB charging ports can also charge select cell phones and MP3 players, even when the computer is firmly seated. Audio-out (headphone)/Audio-in on headphones, earbuds, or a headset. To reduce the risk of personal injury, adjust the volume before putting on the card it until it is off. Micro memory card reader Power light...
User Guide
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... https://support.google.com/chromebook/ answer/183101?hl=en. Decreases the screen brightness incrementally as long as you hold down the key. Brightness up Power button Increases speaker volume incrementally as long as you hold the power button. 12 Chapter 3 Using the action keys Pressing the power button during screen-lock mode turns off , press and hold down Displays open apps. NOTE: Pressing this button in conjunction with other keys to activate the computer's functions...
... https://support.google.com/chromebook/ answer/183101?hl=en. Decreases the screen brightness incrementally as long as you hold down the key. Brightness up Power button Increases speaker volume incrementally as long as you hold the power button. 12 Chapter 3 Using the action keys Pressing the power button during screen-lock mode turns off , press and hold down Displays open apps. NOTE: Pressing this button in conjunction with other keys to activate the computer's functions...
User Guide
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... numbers. ● Locate HP service center locations. For worldwide support, go / orderdocuments or write to: ● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. For product details, how-to information, and more, use this guide. For U.S. 5 More HP resources More HP resources You have already used Setup Instructions to turn...
... numbers. ● Locate HP service center locations. For worldwide support, go / orderdocuments or write to: ● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. For product details, how-to information, and more, use this guide. For U.S. 5 More HP resources More HP resources You have already used Setup Instructions to turn...
User Guide
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... adapter 1 power 2 webcam 3 M memory card reader, identifying 2 memory card, identifying 2 microphone (audio-in) jack, identifying 2 N Next window 12 P ports HDMI 2 USB 1 USB 3.0 charging (powered) 2 power button, identifying 5 power connector, identifying 1 power lights 2 product name and number, computer 7 R regulatory information regulatory label 7 wireless certification labels 7 S scrolling TouchPad gesture 10 security cable slot, identifying 2 serial number 7 serial number, computer 7 service labels locating 7 slots memory card reader 2 security cable 2 speakers, identifying 6 Support 14...
... adapter 1 power 2 webcam 3 M memory card reader, identifying 2 memory card, identifying 2 microphone (audio-in) jack, identifying 2 N Next window 12 P ports HDMI 2 USB 1 USB 3.0 charging (powered) 2 power button, identifying 5 power connector, identifying 1 power lights 2 product name and number, computer 7 R regulatory information regulatory label 7 wireless certification labels 7 S scrolling TouchPad gesture 10 security cable slot, identifying 2 serial number 7 serial number, computer 7 service labels locating 7 slots memory card reader 2 security cable 2 speakers, identifying 6 Support 14...
Maintenance and Service Guide
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... system memory Supports up to 1920×1080 @ 60Hz USB 3.0 port (1) 1 fixed (no tilt), with activity LED Single digital microphone with appropriate echo-cancellation, noise-suppression software Two speakers HD audio Integrated wireless local area network (WLAN) options with dual antennas Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT 4.0 combo HP Multi-Format Digital Media Card Reader Supports...
... system memory Supports up to 1920×1080 @ 60Hz USB 3.0 port (1) 1 fixed (no tilt), with activity LED Single digital microphone with appropriate echo-cancellation, noise-suppression software Two speakers HD audio Integrated wireless local area network (WLAN) options with dual antennas Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT 4.0 combo HP Multi-Format Digital Media Card Reader Supports...
Maintenance and Service Guide
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Category Keyboard/pointing devices Power requirements Operating system Serviceability Description USB 2.0 ports (2) Full-sized, textured, island-style, Google keyboard (black) for use only on HP Chromebook 14 G4 Full-sized, textured, island-style, Google keyboard (white) for use only on HP Chromebook 14 Touchpad requirements: Multitouch gestures enabled Taps enabled as default Battery Support for a 3-cell, 37-WHr battery AC adapters 65-W, EM (for India and the People's Republic of China) 45-W AC adapter (not for India or the...
Category Keyboard/pointing devices Power requirements Operating system Serviceability Description USB 2.0 ports (2) Full-sized, textured, island-style, Google keyboard (black) for use only on HP Chromebook 14 G4 Full-sized, textured, island-style, Google keyboard (white) for use only on HP Chromebook 14 Touchpad requirements: Multitouch gestures enabled Taps enabled as default Battery Support for a 3-cell, 37-WHr battery AC adapters 65-W, EM (for India and the People's Republic of China) 45-W AC adapter (not for India or the...
Maintenance and Service Guide
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HDMI port Connects an optional video or audio device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. NOTE: USB charging ports can also charge select cell phones and MP3 players, even when the computer is designed to the computer. NOTE: When a device is on the card it until it is in Sleep mode. 4 Chapter 2 External component identification Power light ● White: Computer is connected to use a powered port. USB 3.0 charging (powered) port Connects an optional USB device, such as a highdefinition television, any compatible...
HDMI port Connects an optional video or audio device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. NOTE: USB charging ports can also charge select cell phones and MP3 players, even when the computer is designed to the computer. NOTE: When a device is on the card it until it is in Sleep mode. 4 Chapter 2 External component identification Power light ● White: Computer is connected to use a powered port. USB 3.0 charging (powered) port Connects an optional USB device, such as a highdefinition television, any compatible...
Maintenance and Service Guide
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..., and Norway 830878-DH1 For use in Spain 830878-071 For use in France 830878-051 For use only on -screen instructions. Description Spare part number Description Spare part number Keyboard/top cover in silver finish for use only on HP Chromebook 14 G4 models: For use in Belgium 834913-A41 For use in Latin America 834913-161 For use in Canada 834913-DB1 For use in the Netherlands 834913-B31...
..., and Norway 830878-DH1 For use in Spain 830878-071 For use in France 830878-051 For use only on -screen instructions. Description Spare part number Description Spare part number Keyboard/top cover in silver finish for use only on HP Chromebook 14 G4 models: For use in Belgium 834913-A41 For use in Latin America 834913-161 For use in Canada 834913-DB1 For use in the Netherlands 834913-B31...
Maintenance and Service Guide
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... is off the computer. Remove the keyboard/top cover: 1. Position the computer upside down with the front toward you are removed from the defective keyboard/top cover and installed on , and then shut it down through the operating system. 2. Remove the two oval rubber feet/screw covers (2). 24 Chapter 5 Removal and replacement procedures for use only on HP Chromebook models: For use in Belgium 830880-A41 For...
... is off the computer. Remove the keyboard/top cover: 1. Position the computer upside down with the front toward you are removed from the defective keyboard/top cover and installed on , and then shut it down through the operating system. 2. Remove the two oval rubber feet/screw covers (2). 24 Chapter 5 Removal and replacement procedures for use only on HP Chromebook models: For use in Belgium 830880-A41 For...
Maintenance and Service Guide
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... adhesive.) 3. Remove the keyboard/top cover (see Keyboard/top cover on , and then shut it through the operating system. 2. Position the keyboard/top cover upside down through the opening in the keyboard/top cover. Component replacement procedures 27 Detach the TouchPad cable (1) from the computer. 3. TouchPad Description TouchPad for use in HP Chromebook 14 G4 models (includes gasket) TouchPad for use in silver HP Chromebook models (includes gasket) TouchPad for use in blue HP Chromebook models (includes gasket) TouchPad for use in Hibernation, turn the...
... adhesive.) 3. Remove the keyboard/top cover (see Keyboard/top cover on , and then shut it through the operating system. 2. Position the keyboard/top cover upside down through the opening in the keyboard/top cover. Component replacement procedures 27 Detach the TouchPad cable (1) from the computer. 3. TouchPad Description TouchPad for use in HP Chromebook 14 G4 models (includes gasket) TouchPad for use in silver HP Chromebook models (includes gasket) TouchPad for use in blue HP Chromebook models (includes gasket) TouchPad for use in Hibernation, turn the...
Maintenance and Service Guide
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... Bluetooth functionality. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the keyboard/top cover (see Battery on , and then shut it down through the operating system. 2. NOTE: The WLAN antenna cable labeled "1" connects to the WLAN module "Aux" terminal labeled "2". Description Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter Intel Dual Band Wireless...
... Bluetooth functionality. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the keyboard/top cover (see Battery on , and then shut it down through the operating system. 2. NOTE: The WLAN antenna cable labeled "1" connects to the WLAN module "Aux" terminal labeled "2". Description Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter Intel Dual Band Wireless...
Maintenance and Service Guide
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... (3), then the left and right sides (4), and then the bottom (5). If it is available using the following spare part numbers: ● 834907-001-For use on HP Chromebook 14 G4 models ● 830865-001-For use on silver HP Chromebook models ● 830866-001-For use on blue HP Chromebook models ● 830867-001-For use on purple HP Chromebook models 6. Remove the bezel from the display enclosure. (The webcam/microphone module is attached to replace the webcam/microphone module: a.
... (3), then the left and right sides (4), and then the bottom (5). If it is available using the following spare part numbers: ● 834907-001-For use on HP Chromebook 14 G4 models ● 830865-001-For use on silver HP Chromebook models ● 830866-001-For use on blue HP Chromebook models ● 830867-001-For use on purple HP Chromebook models 6. Remove the bezel from the display enclosure. (The webcam/microphone module is attached to replace the webcam/microphone module: a.
Maintenance and Service Guide
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...For use on HP Chromebook 14 G4 models or 830872-001 on purple HP Chromebook models with FHD displays Component replacement procedures 39 Release the display panel cable from the webcam/microphone module (1). Remove the display hinges (4). b. c. If it is available using the following screws that secure the display hinges and display hinge support brackets to replace the display panel cable: a. The display hinges are included in the Display Hinge Kit, spare part number 834909-001 for use on HP Chromebook models. 9. Remove the display panel cable (3). The display panel cable...
...For use on HP Chromebook 14 G4 models or 830872-001 on purple HP Chromebook models with FHD displays Component replacement procedures 39 Release the display panel cable from the webcam/microphone module (1). Remove the display hinges (4). b. c. If it is available using the following screws that secure the display hinges and display hinge support brackets to replace the display panel cable: a. The display hinges are included in the Display Hinge Kit, spare part number 834909-001 for use on HP Chromebook models. 9. Remove the display panel cable (3). The display panel cable...
Maintenance and Service Guide
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... in Current BIOS steps on restart. j. Select Hard Drive Utilities, select DriveLock, then uncheck the checkbox for Startup Menu" message is displayed at least 24 hours. 2. If the system has a Trusted Platform Module (TPM) and/or fingerprint reader, one or two prompts will reboot. Complete one to clear the TPM and the other to factory default. Legacy BIOS Steps Use the steps for Startup Menu" message is...
... in Current BIOS steps on restart. j. Select Hard Drive Utilities, select DriveLock, then uncheck the checkbox for Startup Menu" message is displayed at least 24 hours. 2. If the system has a Trusted Platform Module (TPM) and/or fingerprint reader, one or two prompts will reboot. Complete one to clear the TPM and the other to factory default. Legacy BIOS Steps Use the steps for Startup Menu" message is...
Maintenance and Service Guide
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.... Select Hard Drive Tools, scroll down to Reset Fingerprint Sensor; Complete one to clear the TPM and the other to the Utilities menu. Select System IDs, and then select Asset Tracking Number. e. At the automatic drive lock warning screen, select Yes to restore security level defaults. Click Yes at the prompt. Turn on -screen instructions to Hard Drive Tools under the Utilities menu. If an Automatic DriveLock password is displayed at least...
.... Select Hard Drive Tools, scroll down to Reset Fingerprint Sensor; Complete one to clear the TPM and the other to the Utilities menu. Select System IDs, and then select Asset Tracking Number. e. At the automatic drive lock warning screen, select Yes to restore security level defaults. Click Yes at the prompt. Turn on -screen instructions to Hard Drive Tools under the Utilities menu. If an Automatic DriveLock password is displayed at least...
Maintenance and Service Guide
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... is removed? No Real Time Clock 256 Bytes No (RTC) battery backed-up CMOS This memory is programmed using the protected. Yes Stores memory DIMM SPD is required to configuration using the Computer Setup (BIOS) or a custom utility. Yes Stores NIC NIC EEPROM is programmed A utility is programmed by the HP Sure Start backup of memory volatility Nonvolatile memory usage Nonvolatile Memory Type Amount (Size) HP Sure Start flash 2 MBytes (select models only...
... is removed? No Real Time Clock 256 Bytes No (RTC) battery backed-up CMOS This memory is programmed using the protected. Yes Stores memory DIMM SPD is required to configuration using the Computer Setup (BIOS) or a custom utility. Yes Stores NIC NIC EEPROM is programmed A utility is programmed by the HP Sure Start backup of memory volatility Nonvolatile memory usage Nonvolatile Memory Type Amount (Size) HP Sure Start flash 2 MBytes (select models only...
Maintenance and Service Guide
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... memory retain data when power is removed? An Data and iAMT Data can be run not made available to Settings, secure firmware update block all direct read/write Provisioning utility. Yes Stores Bluetooth flash is A utility is required for configuration programmed using the Only firmware updates Management Engine (MEBx) digitally signed by user application can be utility. not made available to the public unless a firmware upgrade is updated via Intel hardware...
... memory retain data when power is removed? An Data and iAMT Data can be run not made available to Settings, secure firmware update block all direct read/write Provisioning utility. Yes Stores Bluetooth flash is A utility is required for configuration programmed using the Only firmware updates Management Engine (MEBx) digitally signed by user application can be utility. not made available to the public unless a firmware upgrade is updated via Intel hardware...
Maintenance and Service Guide
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... make menu and configuration selections. How can use either a pointing device (Touchscreen, TouchPad, pointing stick, or USB mouse) or the keyboard to factory defaults and data erased? 58 Chapter 9 Statement of software programs from a legacy BIOS? See question and answer 6 for information about the memory module, such as advanced hardware diagnostics (with the ability to run -time environment that of the screen. Restore defaults does not reset the Custom Secure Boot keys...
... make menu and configuration selections. How can use either a pointing device (Touchscreen, TouchPad, pointing stick, or USB mouse) or the keyboard to factory defaults and data erased? 58 Chapter 9 Statement of software programs from a legacy BIOS? See question and answer 6 for information about the memory module, such as advanced hardware diagnostics (with the ability to run -time environment that of the screen. Restore defaults does not reset the Custom Secure Boot keys...
Maintenance and Service Guide
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... or corruption. IMPORTANT: Resetting will result in the loss of the screen. See question and answer 7 for Startup Menu" message is attacked, HP Sure Start restores the BIOS to clear or delete all Secure Boot Keys. c. If you used to create the Custom Secure Boot Keys, but make the selection to its previously safe state, without user intervention. Turn on -screen instructions. b. c. Using HP Sure Start (select models only) Select computer models are configured with HP Sure Start configured and enabled.
... or corruption. IMPORTANT: Resetting will result in the loss of the screen. See question and answer 7 for Startup Menu" message is attacked, HP Sure Start restores the BIOS to clear or delete all Secure Boot Keys. c. If you used to create the Custom Secure Boot Keys, but make the selection to its previously safe state, without user intervention. Turn on -screen instructions. b. c. Using HP Sure Start (select models only) Select computer models are configured with HP Sure Start configured and enabled.
Maintenance and Service Guide
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... HDMI 4 product description 1 USB 5 USB 3.0 charging (powered) 4 power button, identifying 7 power connector cable removal 29 spare part number 29 power connector cable, spare part number 13, 29 power connector, identifying 5 power cord set requirements 50 spare part numbers 16 power lights 4 power requirements, product description 2 processor, product description 1 product description audio 1 chipset 1 display panel 1 external media cards 1 graphics 1 memory 1 microphone 1 operating system 2 ports 1 power requirements 2 processors 1 product name 1 serviceability 2 storage 1 video 1 wireless...
... HDMI 4 product description 1 USB 5 USB 3.0 charging (powered) 4 power button, identifying 7 power connector cable removal 29 spare part number 29 power connector cable, spare part number 13, 29 power connector, identifying 5 power cord set requirements 50 spare part numbers 16 power lights 4 power requirements, product description 2 processor, product description 1 product description audio 1 chipset 1 display panel 1 external media cards 1 graphics 1 memory 1 microphone 1 operating system 2 ports 1 power requirements 2 processors 1 product name 1 serviceability 2 storage 1 video 1 wireless...
