HP Fortis 14 inch G11 Chromebook Support and Manuals
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User Guide - Page 14
... information before you troubleshoot system problems or travel internationally with the computer. When contacting support,
you might be asked for the labels described in paper form or imprinted on your computer. Table 2-9 Service label components Component (1) Serial number (2) Product ID (3) HP product name
Table 2-10 Service label components Component (1) HP product name (2) Product...
User Guide - Page 20
...HP Print for Chrome app. For more information, see the Google Chrome support website. 1.
Select the search icon, type set up printer, and then select Set up printer.
Follow the on -screen instructions...method to http://www.hp.com/support. 2. You can install the HP Print for Chromebooks.
Printing from the Chrome Web Store. For more information, see the HP website. 1. Select ...
User Guide - Page 23
...perform the initial setup process. Wait while...immediately.
3. NOTE: If an error message is displayed, you need...the Chromebook Recovery Utility to the computer.
2.
For details about setting up...support.google.com. The computer restarts with recovery media
Use these steps to use a different USB flash drive or SD memory card.
4. Setting up , resetting, and recovering Follow these instructions...
User Guide - Page 25
... information
Resource
Contents
Setup Instructions
● How to set up the computer
HP Support Assistant app (select products only)
Install HP Support Assistant to get support in your language, go /orderdocuments. Safety & Comfort Guide
● Support telephone numbers ● HP service center locations ● Proper workstation setup
Go to HP tools and troubleshooting for the device...
User Guide - Page 35
... key 7 brightness up action key 8
C camera 4
identifying 4 camera light, identifying 5 camera privacy cover,
identifying 4
Chromebook Recovery Utility, installing 17
components bottom 8 display 4 keyboard area 5 left side 3 right side 2
connector, power 2, 3 customer support,
accessibility 29
D display apps window action key 7
E electrostatic discharge 24 esc key, identifying 6
F full screen...
User Guide - Page 36
...service labels, locating 9 slots
security cable 3 speakers, identifying 6 specifications 21 standards and legislation,
accessibility 27 support 20 swiping touch screen gesture 12 system recovery
Chrome operating system 18 Chromebook... gesture 13
U USB ports, identifying 2 USB Type-C power connector and
port with HP Sleep and Charge, identifying 2, 3
V volume down action key 8 volume up action key...
Maintenance and Service Guide Fortis 14 G11 Chromebook - Page 1
Maintenance and Service Guide HP Fortis 14 G11 Chromebook
SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of parts, security, and backing up.
Maintenance and Service Guide Fortis 14 G11 Chromebook - Page 2
... seller. Legal information
© Copyright 2024 HP Development Company, L.P. First Edition: January 2024
Document Part Number: N85691-001
Product notice
This guide describes features that are trademarks of the HP End User License Agreement (EULA). To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to request a full refund of the...
Maintenance and Service Guide Fortis 14 G11 Chromebook - Page 6
...product information. Table 1-1 Product components and their descriptions
Category
Description
Product Name
HP Fortis 14 inch G11 Chromebook
Processors
Intel® N200 (up to 3.7 GHz with Intel Turbo Boost ... nits, touch-on panel (TOP)
HD, SVA, 45% NTSC, eDP without PSR, 250 nits
Memory
Supports the following configurations: ● 16 GB, LPDDR5-6400
● 8 GB, LPDDR5-6400
● ...
Maintenance and Service Guide Fortis 14 G11 Chromebook - Page 14
... illustration that applies to the computer provide information you might be in this information before you might need when you troubleshoot system problems or travel internationally with the computer. Table 2-8 Service label components Component (1) Serial number (2) Product ID (3) HP product name
Table 2-9 Service label components Component (1) HP product name (2) Product ID
Labels 9
Maintenance and Service Guide Fortis 14 G11 Chromebook - Page 16
...catalog
Use this illustration and table. NOTE: Details about supported parts for the computer. Illustrated parts catalog 11 NOTE: HP continually improves and changes product parts.
Chromebook major components
To identify the Chromebook™ major components, use this chapter to determine the spare parts that are on the service tag at the bottom of warranty, are available for your...
Maintenance and Service Guide Fortis 14 G11 Chromebook - Page 31
...cursor over Problem solving to support.google.com/chrome. 2. Be sure that mechanized equipment used for moving materials is not possible, use this information.
Press f10 to view technical bulletins.
26 Chapter 4 Removal and replacement procedures preliminary requirements Technical bulletins
3. Select Support & Troubleshooting. 4. Select Advisories to enter the BIOS setup.
4. (On...
Maintenance and Service Guide Fortis 14 G11 Chromebook - Page 44
... slot at an angle. To install the USB board, reverse this procedure and illustration. Table 5-6 WLAN module description and part number
Description Intel AX211 Wi-Fi 6E Bluetooth 5.3 WLAN MediaTek MT7921 Wi-Fi 6 + Bluetooth 5.3
Spare part number M53366-005 M74879-005
IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless...
Maintenance and Service Guide Fortis 14 G11 Chromebook - Page 62
... the "ChromeOS is complete. NOTE: If an error message is displayed, you need to run the Chrome Recovery Utility again or use the Chromebook Recovery Utility to cancel the recovery during the verification... connected to http://www.support.google.com. Do not disrupt the system recovery process after a reset or recovery
After a reset or recovery is complete. Setting up the computer, go...
Maintenance and Service Guide Fortis 14 G11 Chromebook - Page 75
... removal 35 spare part number 12 spare part numbers 35 speakers, identifying 7 specifications computer 64 display 64, 65 hard drive 64 static electricity 19, 20 support information 26 system board illustrated 12 removal 43 spare part numbers 12, 43 system memory, removing personal data from volatile 59 system recovery Chrome operating system 57 Chromebook Recovery
Utility...
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