HP Dragonfly Pro Chromebook 14 inch Support and Manuals
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Maintenance and Service Guide - Page 2
...installing, copying, downloading, or otherwise using any further information or to most models. If you agree to change without notice. Chrome, ChromeOS, Chromebook, Google, and Google Drive are registered trademarks of the HP...or other countries. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to the refund policy of Microsoft Corporation in ...
Maintenance and Service Guide - Page 4
...17 Enabling HP Easy Clean (select products only) ...17 Removing dirt and debris from your computer...17 Cleaning your computer with a disinfectant...18 Caring for wood veneer (select products only) ...19 Packaging and transporting guidelines...19 Accessing support information ...20
5 Removal and replacement procedures for authorized service provider parts 22 Component replacement procedures ...22...
Maintenance and Service Guide - Page 6
... AC adapters (USB Type-C, non power factor correction [nPFC], PD 3.0)
96 W
Operating system Serviceability
Chrome™ End user replaceable parts
AC adapter
Product description 1 Table 1-1 Product components and their descriptions
Category
Description
Product Name
HP Dragonfly Pro Chromebook
Processors
12th generation Intel® Core™ processor
Graphics
Intel Core i5-1235U...
Maintenance and Service Guide - Page 12
Table 2-7 Service label components Component (1) Serial number (2) Product ID (3) HP product name and model number
Labels 7
When contacting support,
you contact support.
Table 2-6 Special keys ...might need when you troubleshoot system problems or travel internationally with the computer. Refer to the computer provide information that most closely matches the service label on , press...
Maintenance and Service Guide - Page 25
...4 Removal and replacement procedures preliminary requirements
Select the search icon in the right panel. Details display in the taskbar. Search collect Chrome device logs. Table 4-3 Support information locations
Service consideration
Path to access the utility.
3.
Technical bulletins
3. Go to support.google.com/chrome. 2.
Select Support & Troubleshooting. 4. When...
Maintenance and Service Guide - Page 44
... instructions to erase the recovery media. 1. Recovering the Chrome operating system with ChromeOS reinstalled. NOTE: If an error message is displayed, you need to the computer.
2. Select the Settings icon...NOTE: If you might need to http://www.support.google.com. When the "System Recovery is complete.
For details about setting up your computer after the verification step is ...
Maintenance and Service Guide - Page 51
..., 24 bottom cover illustrated 11 removal and replacement 22 spare part numbers 11, 22 buttons power 7
C camera 4
identifying 4 camera light, identifying 4 caring for your computer 17 cautions
electrostatic discharge 13, 14 Chromebook Recovery Utility,
installing 38 cleaning your computer 17
caring for wood veneer 19 disinfecting 18 HP Easy Clean 17 removing dirt and debris 17...
Maintenance and Service Guide - Page 52
... board 31 WLAN antenna 27 speaker illustrated 11 speakers, identifying 5 specifications computer 41 display 41 hard drive 41 static electricity 13, 14 support information 20 system board illustrated 12 removal and replacement 32 spare part numbers 12, 32 system recovery Chrome operating system 39 Chromebook Recovery
Utility 38 internet connection 38 recovery media 38
T top cover...
User Guide - Page 2
...Part Number: N25499-001
Product notice This guide describes features that are trademarks of the computer, please contact your computer. Software terms
By installing...unused product (hardware and software) within 14 days for a full refund subject to...Chromebook, and Google Drive are common to be available on your seller. If you agree to most models. Legal information
© Copyright 2023 HP...
User Guide - Page 5
... built-in ChromeOS solution...14 Printing from Google Chrome...14
5 Backing up, resetting, and recovering ...15 Backing up ...15 Resetting...15 Recovering...15 Option 1: Recovering using an internet connection...16 Option 2: Installing the Chromebook Recovery Utility...16 Creating recovery media ...16 Recovering the Chrome operating system with recovery media 17 Setting up your computer after...
User Guide - Page 14
...information before you contact support. When contacting support,
you might need when you troubleshoot system problems or travel internationally with the computer. Table 1-9 Service label components Component (1) Serial number (2) Product ID (3) HP product name and model number
Table 1-10 Service label components Component (1) HP product name (2) Model number (3) Warranty period (4) Product...
User Guide - Page 20
...with the HP Print
for Chrome App, and then press enter. 3. Follow the on -screen instructions.
14 Chapter 4 Printing You can install the HP Print for Chrome app. Go to https://support.google....icon, type set up printer, and then select Set up printer.
Go to http://www.hp.com/support. 2. Follow the on -screen instructions. NOTE: If you use the HP Print for Chromebooks™. ...
User Guide - Page 23
... Select the Settings icon, and then select Erase recovery media. Disconnect any external devices connected to http://www.support.google.com....Chromebook Recovery Utility to reuse your computer using the recovery media that has internet access. When the "System Recovery is complete. 1. The computer restarts with recovery media 17 After recovery, you created.
1. Follow these instructions...
User Guide - Page 25
... install the HP Support Assistant app.
● How to set up the computer ● Optimizes computer performance and resolves problems using
the latest software updates, diagnostic tools, and guided assistance
HP website
● Support information
To access the latest user guide, go to
● Ordering parts and finding additional help
http://www.hp.com/support, and follow the instructions...
User Guide - Page 35
... camera light, identifying 3
Chromebook Recovery Utility, installing 16
components bottom 7 display 2 keyboard area 3 left side 2 right side 1
connectors power 1, 2
customer support, accessibility 28
D display ... connector and Thunderbolt port with HP Sleep and Charge and DisplayPort output 1, 2
power connector identifying 1, 2
power key, identifying 6 printing 14 product name and number,
computer...
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