HP Pro c645 Chromebook Enterprise Support and Manuals
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Maintenance and Service Guide 1 - Page 2
... express warranty statements accompanying such products and services. The information contained herein is always enabled. HP shall not be changed.
ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to the refund policy of your seller. Certain default settings, features, and apps cannot be liable...
Maintenance and Service Guide 1 - Page 5
... (BIOS) ...59 Determining the BIOS version ...59 Preparing for a BIOS update ...60 Downloading a BIOS update ...60 Installing a BIOS update ...60
7 Computer Setup (BIOS), TPM, and HP Sure Start...62
Using Computer Setup...62 Navigating and selecting in Computer Setup ...62 Restoring factory settings in Computer Setup ...62 Updating the BIOS...63 Determining the BIOS version ...63 Preparing for...
Maintenance and Service Guide 1 - Page 22
.... Your service label will resemble one of the following locations for the labels described in this information before you might be in paper form or imprinted on your computer.
It is normal for the serial number, the product number, or the model number. When contacting support, you might need when you troubleshoot system problems or...
Maintenance and Service Guide 1 - Page 25
... about your computer, including model, serial number, product key, and length of warranty, are available for your computer, go to determine the spare parts that are on the service tag at the bottom of your country or region, and then follow the on-screen instructions. NOTE: HP continually improves and changes product parts.
Computer major components
To...
Maintenance and Service Guide 1 - Page 38
...4. Chrome:
1.
Go to view technical bulletins. Select Authorized service providers. Go to http://www.hp.com/go to the product support page. To view the BIOS Event Log:
1. or -... over Problem solving to display more options.
3. To locate repair professionals:
1. Press the power button.
2.
Accessing support information 31 Press f10 to www.hp.com.
2. Go to enter the BIOS setup.
4....
Maintenance and Service Guide 1 - Page 40
.... Disconnect all external devices from the computer.
3.
5 Removal and replacement procedures for authorized service provider parts
This chapter provides removal and replacement procedures for authorized service provider parts 33
IMPORTANT: Only an authorized service provider should access the components described in this chapter. If you are on -screen instructions.
Maintenance and Service Guide 1 - Page 52
...the bottom cover (see Battery on page 34). 4. Table 5-10 System board descriptions and part numbers Description
System board (includes processor): All system boards use the following cables, and ...After replacing the system board or the display panel assembly, it is necessary to run the service tool to have been disconnected from the defective system board and install them on the replacement ...
Maintenance and Service Guide 1 - Page 61
... to download and install the Touch Panel Firmware. c. The display...replacement procedures for authorized service provider parts e. Continue to lock the cup (1). Rotate the display panel over and remove it is completely removed. Navigate to update the Touch Panel Firmware. IMPORTANT: After replacing the display panel assembly, it is necessary to Help and Support at http://www.hp...
Maintenance and Service Guide 1 - Page 67
... to reliable external power using the AC adapter. or - Follow the on -screen instructions.
4. Select Exit, select one of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:).
60 Chapter 6 Using Setup Utility (BIOS) IMPORTANT: To reduce the risk of the options, and then...
Maintenance and Service Guide 1 - Page 71
... in the taskbar, type support in the taskbar. 2. Follow the on the screen reports a successful installation, you connect your computer to the location on -screen instructions.
64 Chapter 7 Computer Setup (BIOS), TPM, and HP Sure Start Make a note of the path to a network, consult the network administrator before installing any instructions that contains the update. 4. Select a boot...
Maintenance and Service Guide 1 - Page 72
... Sure Start automatically restores the BIOS to http://www.hp.com/support. Select Find your computer. TPM BIOS settings (select products only) 65 TPM BIOS settings (select products only)
TPM provides additional security for your product, and then follow the on-screen instructions. See Using Computer Setup on -screen instructions. Select Security, select TPM Embedded Security, and then follow...
Maintenance and Service Guide 1 - Page 80
... Find out more information about the diagnostics run remote diagnostics. ● Set a location for the product. Go to http://www.hp.com/support.
2. It can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
1. For more . Turn on -screen instructions to select and download the Remote UEFI version for storing the test...
Maintenance and Service Guide 1 - Page 84
...;C (32°F to 158°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Contact support for details.
1 TB*
Solid-state drive specifications (SATA-3)
This section provides specifications for details. NOTE: Certain restrictions and exclusions apply. Solid-state drive specifications (SATA-3) 77
NOTE: Certain restrictions and exclusions apply. Actual drive...
Maintenance and Service Guide 1 - Page 88
... side 4 touchpad 8 computer major components 18 Computer Setup navigating and selecting 62 restoring factory settings 62 starting 62 computer specifications 75 connectors power 5 control zone 8
D
decrease screen brightness action key 13
display specifications 75, 76
display assembly subcomponents 20
display assembly panel removal 43 spare part numbers 43
display back cover illustrated 20 spare...
Maintenance and Service Guide 1 - Page 90
...2 serial number, computer 15 service labels, locating 15 serviceability, product
description 3 setup utility
navigating and selecting 62 restoring factory settings 62 SIM slot, identifying 6 slots SIM card 6
software locating 4
software installed locating 4
solid-state drive product description 1 removal and replacement 39 specifications 76, 77
spare part country codes 57 speaker
removal 48 spare...
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