User Guide
Page 126
... is uneven and ragged at the large text above the alignment pattern. e. Follow the prompts until you are several levels of ink. In the HP Solution Center, click Settings. There are satisfied with the quality of the test page. Look at one sheet of paper, and uses an increasing ...amount of cleaning, and a new test page prints after each stage, review the quality of the output, and then click Done. In the Print Settings area, click Printer Toolbox. Press the down arrow button to highlight Tools...
... is uneven and ragged at the large text above the alignment pattern. e. Follow the prompts until you are several levels of ink. In the HP Solution Center, click Settings. There are satisfied with the quality of the test page. Look at one sheet of paper, and uses an increasing ...amount of cleaning, and a new test page prints after each stage, review the quality of the output, and then click Done. In the Print Settings area, click Printer Toolbox. Press the down arrow button to highlight Tools...
User Guide
Page 146
...plugged into a power outlet. If necessary, resolve any problems found and rerun the test. This special 2-wire phone cord is different from the HP Photosmart, press OK. Review the report. • If the test passes and you might already have in the box with the results of the test. If the ... Cause: The product was turned off . A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for faxing. If the test fails, review the report for information on how to turn on the product. If this did not solve the issue, try the next...
...plugged into a power outlet. If necessary, resolve any problems found and rerun the test. This special 2-wire phone cord is different from the HP Photosmart, press OK. Review the report. • If the test passes and you might already have in the box with the results of the test. If the ... Cause: The product was turned off . A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for faxing. If the test fails, review the report for information on how to turn on the product. If this did not solve the issue, try the next...
User Guide
Page 153
...the number for faxing. After you pick up the fax report from the control panel 1. If the test fails, review the report for faxing. For more information, see Set up the HP Photosmart for an outside line before dialing the fax number. If this did not solve the issue, try the .... If necessary, resolve any problems found and rerun the test. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for faxing, based on the equipment and services you have on the same phone line as the product. Solve a problem • Solution 2: Check...
...the number for faxing. After you pick up the fax report from the control panel 1. If the test fails, review the report for faxing. For more information, see Set up the HP Photosmart for an outside line before dialing the fax number. If this did not solve the issue, try the .... If necessary, resolve any problems found and rerun the test. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for faxing, based on the equipment and services you have on the same phone line as the product. Solve a problem • Solution 2: Check...
User Guide
Page 165
... Run Fax Test, and then press OK. Press the down arrow button to highlight Tools, and then press OK. 4. If the test fails, review the report for fax calls. The HP Photosmart displays the status of the test. A blank or incorrect fax setting can cause problems faxing. • If the test fails..., review the report for fax calls. You must be able to set up the product when you pick up properly for your office setup, you...
... Run Fax Test, and then press OK. Press the down arrow button to highlight Tools, and then press OK. 4. If the test fails, review the report for fax calls. The HP Photosmart displays the status of the test. A blank or incorrect fax setting can cause problems faxing. • If the test fails..., review the report for fax calls. You must be able to set up the product when you pick up properly for your office setup, you...
User Guide
Page 169
... the print cartridge carriage (including any objects that is on the error condition. Make sure: • The product is preventing the product from printing faxes, review the display for information on . Solve a problem the product from printing faxes...
... the print cartridge carriage (including any objects that is on the error condition. Make sure: • The product is preventing the product from printing faxes, review the display for information on . Solve a problem the product from printing faxes...
User Guide
Page 171
... documentation for faxing. Make sure: • The product is on the product again. • The print cartridge door is preventing the product from printing faxes, review the display for error messages on the display Solution: If an error condition exists that are blocking the print cartridge carriage (including any problems found...
... documentation for faxing. Make sure: • The product is on the product again. • The print cartridge door is preventing the product from printing faxes, review the display for error messages on the display Solution: If an error condition exists that are blocking the print cartridge carriage (including any problems found...
User Guide
Page 173
Cause: You had a special ring pattern for faxing. If an error condition exists that is preventing the product from printing faxes, review the display for more information. • There is paper loaded in the input tray. • There is no paper jam. • The print carriage is ...
Cause: You had a special ring pattern for faxing. If an error condition exists that is preventing the product from printing faxes, review the display for more information. • There is paper loaded in the input tray. • There is no paper jam. • The print carriage is ...
User Guide
Page 174
... the printed documentation for information on the product. • The product is closed. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for more information. • There is paper loaded in memory by turning off the product, remove any problems found. Make sure: • The...
... the printed documentation for information on the product. • The product is closed. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for more information. • There is paper loaded in memory by turning off the product, remove any problems found. Make sure: • The...
User Guide
Page 176
After clearing the paper jam or loading paper in the input tray, the product automatically begins printing all the unprinted faxes from printing faxes, review the display for more information, see: Load media Cause: The product had a paper jam or was out of memory), ask the sender to turn on . ...
After clearing the paper jam or loading paper in the input tray, the product automatically begins printing all the unprinted faxes from printing faxes, review the display for more information, see: Load media Cause: The product had a paper jam or was out of memory), ask the sender to turn on . ...
User Guide
Page 184
...Load letter or A4 unused plain white paper into a telephone wall jack.) If you are using a splitter, remove it up properly. Solve a problem 3. Review the report. • If the test passes and you are correct. If this did not solve the issue, try the next solution. Solution 2: Try ...a phone line splitter. Chapter 12 Then, run a fax test to check the status of the product and to the telephone wall jack. The HP Photosmart displays the status of the test. If necessary, resolve any problems found and rerun the test. The product prints a report with the results...
...Load letter or A4 unused plain white paper into a telephone wall jack.) If you are using a splitter, remove it up properly. Solve a problem 3. Review the report. • If the test passes and you are correct. If this did not solve the issue, try the next solution. Solution 2: Try ...a phone line splitter. Chapter 12 Then, run a fax test to check the status of the product and to the telephone wall jack. The HP Photosmart displays the status of the test. If necessary, resolve any problems found and rerun the test. The product prints a report with the results...
User Guide
Page 185
If it is not, press the On button to turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in . • Try to send or receive a test fax. If it is busy, wait until it completes the current task and run ...
If it is not, press the On button to turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in . • Try to send or receive a test fax. If it is busy, wait until it completes the current task and run ...
User Guide
Page 189
... "Dial Tone Detection" test failed Solution: • Other equipment, which piece of equipment is causing the problem. • Try connecting a working phone line and continue reviewing the troubleshooting information in the box with the product. If the Dial Tone Detection Test passes without the other equipment, then one at a time and...
... "Dial Tone Detection" test failed Solution: • Other equipment, which piece of equipment is causing the problem. • Try connecting a working phone line and continue reviewing the troubleshooting information in the box with the product. If the Dial Tone Detection Test passes without the other equipment, then one at a time and...
User Guide
Page 192
... might not be stored. There is a feature incompatibility with the sending fax machine. Solve a problem Chapter 12 The fax log report shows an error Solution: Review the following table for information on the error codes in the Fax Log report. If the same error appears repeatedly, try turning off ECM. Telephone...
... might not be stored. There is a feature incompatibility with the sending fax machine. Solve a problem Chapter 12 The fax log report shows an error Solution: Review the following table for information on the error codes in the Fax Log report. If the same error appears repeatedly, try turning off ECM. Telephone...