User Guide
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...) ...30 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34 To gain access to... HP Instant Support 34 myPrintMileage ...34 Understand the self-test diagnostic page 35 Understand the...
...) ...30 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34 To gain access to... HP Instant Support 34 myPrintMileage ...34 Understand the self-test diagnostic page 35 Understand the...
User Guide
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...information about printhead health and access to maintenance services. For more information, see Embedded Web server. For more information, see HP Printer Utility (Mac OS). For more information, see Toolbox (Windows). For more information, see Control panel. Get started This...resources that have occurred. Included on the Starter CD. 1 Get started 5 HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. Self-test diagnostic page • Device information: ◦ Product name ◦ Model ...
...information about printhead health and access to maintenance services. For more information, see Embedded Web server. For more information, see HP Printer Utility (Mac OS). For more information, see Toolbox (Windows). For more information, see Control panel. Get started This...resources that have occurred. Included on the Starter CD. 1 Get started 5 HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. Self-test diagnostic page • Device information: ◦ Product name ◦ Model ...
User Guide
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... the device This section contains the following topics: • Select print media • Load media • Change print settings • Use the HP Solution Center (Windows) • Print with the rear manual feed slot • Print on both sides (duplexing) • Print on special and... custom-sized media • Print borderless • Cancel a print job Select print media The device is designed to test a variety of print media types before buying large quantities. For more information, see Understand specifications for supported media. • To prevent jams,...
... the device This section contains the following topics: • Select print media • Load media • Change print settings • Use the HP Solution Center (Windows) • Print with the rear manual feed slot • Print on both sides (duplexing) • Print on special and... custom-sized media • Print borderless • Cancel a print job Select print media The device is designed to test a variety of print media types before buying large quantities. For more information, see Understand specifications for supported media. • To prevent jams,...
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... Web site. For information about the following topics. • Manage the device • Use device management tools • Understand the self-test diagnostic page • Understand the network configuration page • Configure the device (Windows) • Configure the device (Mac OS) •... Windows • Device control panel • Embedded Web server • Printer driver • HP Web Jetadmin NOTE: For more information about the HP Web Jetadmin software, open the HP Web Jetadmin software and see Use device management tools. Mac OS • Device control panel ...
... Web site. For information about the following topics. • Manage the device • Use device management tools • Understand the self-test diagnostic page • Understand the network configuration page • Configure the device (Windows) • Configure the device (Mac OS) •... Windows • Device control panel • Embedded Web server • Printer driver • HP Web Jetadmin NOTE: For more information about the HP Web Jetadmin software, open the HP Web Jetadmin software and see Use device management tools. Mac OS • Device control panel ...
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..., click Printing Preferences, Features or Color Tabs, and then select Printer Services. For more information, see Understand the self-test diagnostic page. • Align Printheads: Guides you through cleaning the printheads. For more information, see To clean the printheads... and printhead health information. Information tab options include: • Hardware information • myPrintMileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you can order printing supplies for all countries/regions...
..., click Printing Preferences, Features or Color Tabs, and then select Printer Services. For more information, see Understand the self-test diagnostic page. • Align Printheads: Guides you through cleaning the printheads. For more information, see To clean the printheads... and printhead health information. Information tab options include: • Hardware information • myPrintMileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you can order printing supplies for all countries/regions...
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...calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. For more information, see To print... quality diagnostic page. • Clean: Guides you through aligning the printheads. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and ...
...calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. For more information, see To print... quality diagnostic page. • Clean: Guides you through aligning the printheads. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and ...
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...to configure network settings for your device. To get more information or to download the software, go to change network settings. HP Instant Support HP Instant Support is a suite of specific device errors: Provides immediate access to information that are customized for the device. You ...can configure wireless settings such as network location name and wireless mode, and wired settings such as the self-test diagnostic page. • HP Support: Gain access to HP Web site where you can help you resolve errors specific to your device. • Resolution of Web-based troubleshooting...
...to configure network settings for your device. To get more information or to download the software, go to change network settings. HP Instant Support HP Instant Support is a suite of specific device errors: Provides immediate access to information that are customized for the device. You ...can configure wireless settings such as network location name and wireless mode, and wired settings such as the self-test diagnostic page. • HP Support: Gain access to HP Web site where you can help you resolve errors specific to your device. • Resolution of Web-based troubleshooting...
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... can see the print analysis, such as the duplexer. Understand the self-test diagnostic page 35 Understand the self-test diagnostic page Use the self-test diagnostic page to print the self-test diagnostic page before calling. If you need to call HP, it is available in all pages. • Toolbox (Windows): Click the Information...
... can see the print analysis, such as the duplexer. Understand the self-test diagnostic page 35 Understand the self-test diagnostic page Use the self-test diagnostic page to print the self-test diagnostic page before calling. If you need to call HP, it is available in all pages. • Toolbox (Windows): Click the Information...
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... for the printhead are an estimate only. Actual ink volumes may vary. 3. To print the self-test diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print... accessories that are installed (such as the accumulated ink usage. Ink Cartridge Status: Shows the estimated ink levels (represented in the left pane, select Self-Test Report from the trays and accessories. 2.
... for the printhead are an estimate only. Actual ink volumes may vary. 3. To print the self-test diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print... accessories that are installed (such as the accumulated ink usage. Ink Cartridge Status: Shows the estimated ink levels (represented in the left pane, select Self-Test Report from the trays and accessories. 2.
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...it is used . You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For more information, see Understand the self-test diagnostic page. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from... a number of supported ink cartridges for printing, and in different sizes. For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand the self-test diagnostic page). • On the label of the ink cartridge you are replacing. • On ...
...it is used . You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For more information, see Understand the self-test diagnostic page. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from... a number of supported ink cartridges for printing, and in different sizes. For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand the self-test diagnostic page). • On the label of the ink cartridge you are replacing. • On ...
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...information, see Embedded Web server. For more of the maintenance functions, or clean or replace the printhead. • Self-Test Diagnostic Page: Print the self-test diagnostic page on the following means to improve the print quality of white paper, and check the printhead health section. ...CAUTION: HP is not good or fair, then perform one of the printheads. Evaluate any maintenance services to check the printhead ...
...information, see Embedded Web server. For more of the maintenance functions, or clean or replace the printhead. • Self-Test Diagnostic Page: Print the self-test diagnostic page on the following means to improve the print quality of white paper, and check the printhead health section. ...CAUTION: HP is not good or fair, then perform one of the printheads. Evaluate any maintenance services to check the printhead ...
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...8226; Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. 1 Printer Information: Shows device information (such as the ... blocks, clean the printheads. For more information, see To calibrate the linefeed. For more information, see To clean the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across colored block) or staggered lines, ...
...8226; Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. 1 Printer Information: Shows device information (such as the ... blocks, clean the printheads. For more information, see To calibrate the linefeed. For more information, see To clean the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across colored block) or staggered lines, ...
User Guide
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... computer screen. ◦ Power cord and other cables are working, and are removed. ◦ The device can print a self-test diagnostic page. Press down firmly on or blinking, see Understand the self-test diagnostic page. ◦ The device is in the Printer Setup Utility. Ensure you have removed the orange protective caps...
... computer screen. ◦ Power cord and other cables are working, and are removed. ◦ The device can print a self-test diagnostic page. Press down firmly on or blinking, see Understand the self-test diagnostic page. ◦ The device is in the Printer Setup Utility. Ensure you have removed the orange protective caps...
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... might take longer to make sure the orange protective caps have been removed from the printhead. For more information, see Understand the self-test diagnostic page) provide information about 20 seconds, and turn off the device, wait about ink levels. Place the printhead on minimum and ... after removing the printhead After removing the printhead, turn it on again without the printhead installed. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. Check the printhead • Make sure the printhead is facing up and not ...
... might take longer to make sure the orange protective caps have been removed from the printhead. For more information, see Understand the self-test diagnostic page) provide information about 20 seconds, and turn off the device, wait about ink levels. Place the printhead on minimum and ... after removing the printhead After removing the printhead, turn it on again without the printhead installed. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. Check the printhead • Make sure the printhead is facing up and not ...
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...the uninstallation utility (util\ccc\uninstall.bat on the Starter CD) to ensure proper contact. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make sure ...installation issues If the following topics do not help, see Control-panel lights reference. • Make sure that the device can print a self-test diagnostic page. • Make sure that all latches and covers are closed properly.
...the uninstallation utility (util\ccc\uninstall.bat on the Starter CD) to ensure proper contact. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make sure ...installation issues If the following topics do not help, see Control-panel lights reference. • Make sure that the device can print a self-test diagnostic page. • Make sure that all latches and covers are closed properly.
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...might come in the embedded Web server. • Toolbox (Windows): On the Estimated Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click Supplies Status from any page in different sizes. External print server External print server (USB 1.0) External ...8226; Supplies Order printing supplies online Besides the HP Web site, you may order printing supplies using the following topics: • Ink cartridges • Printheads • HP media Ink cartridges The availability of supported ink cartridges for your device, print the self-test HP supplies and accessories 77
...might come in the embedded Web server. • Toolbox (Windows): On the Estimated Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click Supplies Status from any page in different sizes. External print server External print server (USB 1.0) External ...8226; Supplies Order printing supplies online Besides the HP Web site, you may order printing supplies using the following topics: • Ink cartridges • Printheads • HP media Ink cartridges The availability of supported ink cartridges for your device, print the self-test HP supplies and accessories 77
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...bidirectional communication, click the Estimated Ink Levels tab, scroll to www.hp.com. Appendix A diagnostic page and read the information in the following places: • On the self-test diagnostic page (see Understand the self-test diagnostic page). • On the label of the ink cartridge you... embedded Web server (see Understand the self-test diagnostic page. Printheads HP 88 Black and Yellow Officejet Printhead HP 88 Magenta and Cyan Officejet Printhead C9381 C9382 HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to display the Cartridge ...
...bidirectional communication, click the Estimated Ink Levels tab, scroll to www.hp.com. Appendix A diagnostic page and read the information in the following places: • On the self-test diagnostic page (see Understand the self-test diagnostic page). • On the label of the ink cartridge you... embedded Web server (see Understand the self-test diagnostic page. Printheads HP 88 Black and Yellow Officejet Printhead HP 88 Magenta and Cyan Officejet Printhead C9381 C9382 HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to display the Cartridge ...
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...product fixes and updates. For more information, see Understand the self-test diagnostic page. Note how the device is connected to the HP Web site at www.hp.com/support. If you may obtain assistance from the HP Customer Care Center. Obtain electronic support To find the version number of...such as through USB or network connection. 5. Print the self-test diagnostic page of the device) 2. If the device does not print, get the following topics: • Before you need to call Visit the HP Web site (www.hp.com/support) for answers to common printing problems. For more ...
...product fixes and updates. For more information, see Understand the self-test diagnostic page. Note how the device is connected to the HP Web site at www.hp.com/support. If you may obtain assistance from the HP Customer Care Center. Obtain electronic support To find the version number of...such as through USB or network connection. 5. Print the self-test diagnostic page of the device) 2. If the device does not print, get the following topics: • Before you need to call Visit the HP Web site (www.hp.com/support) for answers to common printing problems. For more ...
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...maintaining 46 order online 77 part numbers 36, 78 remove 83 replace 52 status 28, 47 supported 87 troubleshoot 56 warranty 80 privacy, HP Instant Support 34 processor specifications 88 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 68 illustration... 94 release notes 5 remove ink cartridges and printheads 83 replace ink cartridges 45 printheads 52 resolution print 90 S security HP Instant Support 34 self-test diagnostic page printing 36 printing, understanding 35 Services tab, Toolbox (Windows) 31 settings administrator 28 driver 21 setup Windows ...
...maintaining 46 order online 77 part numbers 36, 78 remove 83 replace 52 status 28, 47 supported 87 troubleshoot 56 warranty 80 privacy, HP Instant Support 34 processor specifications 88 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 68 illustration... 94 release notes 5 remove ink cartridges and printheads 83 replace ink cartridges 45 printheads 52 resolution print 90 S security HP Instant Support 34 self-test diagnostic page printing 36 printing, understanding 35 Services tab, Toolbox (Windows) 31 settings administrator 28 driver 21 setup Windows ...
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...63 power 55 print 55 print quality 59 printheads 56 skewed pages 64 slow print 57 tips 54 troubleshooting lights 71 troubleshooting resources self-test diagnostic page 35 two-sided printing 23 two-sided printing accessory. See duplexer Windows Add Printer installation 40 borderless printing 25 duplexing 23... HP Solution Center 22 install software 37, 38 network setup 39 print on special or customsized media 24 print settings 21 sharing device 39 ...
...63 power 55 print 55 print quality 59 printheads 56 skewed pages 64 slow print 57 tips 54 troubleshooting lights 71 troubleshooting resources self-test diagnostic page 35 two-sided printing 23 two-sided printing accessory. See duplexer Windows Add Printer installation 40 borderless printing 25 duplexing 23... HP Solution Center 22 install software 37, 38 network setup 39 print on special or customsized media 24 print settings 21 sharing device 39 ...