Service Manual
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...in the new environmental conditions (Refer to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual To solve the problem, try the following : n Perform the color calibration from the driver at the time of printing. n Some applications have color controls for... other printers. Troubleshooting HP-GL/2 color differences in different HP DesignJet Printers Color differences between one image printed on the HP DesignJet 500/800 Series and the rest of...
...in the new environmental conditions (Refer to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual To solve the problem, try the following : n Perform the color calibration from the driver at the time of printing. n Some applications have color controls for... other printers. Troubleshooting HP-GL/2 color differences in different HP DesignJet Printers Color differences between one image printed on the HP DesignJet 500/800 Series and the rest of...
Service Manual
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.../Reconnect/Clean/Adjust (manually) Possible for 03 Calibrate/Adjust (using Automatic Process) customer to 04 Power OFF perform 05 Upgrade System Firmware action 06 Upgrade Driver 07 Add Accessory 09 Wrong Part Installed 10 Replace 11 Reseat/Reconnect/Clean/Adjust (manually) 12 Calibrate/Adjust (using Automatic Process) On-Site 13 Power...
.../Reconnect/Clean/Adjust (manually) Possible for 03 Calibrate/Adjust (using Automatic Process) customer to 04 Power OFF perform 05 Upgrade System Firmware action 06 Upgrade Driver 07 Add Accessory 09 Wrong Part Installed 10 Replace 11 Reseat/Reconnect/Clean/Adjust (manually) 12 Calibrate/Adjust (using Automatic Process) On-Site 13 Power...
Service Manual
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...to send the file to the Printer. n If the Error Code continues to print. n If the Error Code reappears, check for a new release of the Driver. Firmware release of the Printer. - The complete Error Code information, including the linefeed where the error occurred (use the Printer Information utility ⇒ Page 4-... wait a few minutes. n If the new Firmware release does not solve the problem, or if new Firmware release was not available, then contact the HP Response Center (or directly to print again. If the file is not being used to send the Binary file to the Printer, then change the...
...to send the file to the Printer. n If the Error Code continues to print. n If the Error Code reappears, check for a new release of the Driver. Firmware release of the Printer. - The complete Error Code information, including the linefeed where the error occurred (use the Printer Information utility ⇒ Page 4-... wait a few minutes. n If the new Firmware release does not solve the problem, or if new Firmware release was not available, then contact the HP Response Center (or directly to print again. If the file is not being used to send the Binary file to the Printer, then change the...
Service Manual
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...Avoid out of memory in Advanced options in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript... Out of the Printer. - This Error Code only appears in HP DesignJets 800 Series, or in the Printer using the Front Panel ... n Switch the Printer Off and wait a few minutes. HP DesignJets 500 and 800 Series Printers Service Manual 2-15 n If...if new Firmware release was not available, then contact the HP Response Center (or directly to obtain this information ⇒ ...of RAM in the HP DesignJet 500 Series with an HPGL/2 card installed. Corrective Action...
...Avoid out of memory in Advanced options in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript... Out of the Printer. - This Error Code only appears in HP DesignJets 800 Series, or in the Printer using the Front Panel ... n Switch the Printer Off and wait a few minutes. HP DesignJets 500 and 800 Series Printers Service Manual 2-15 n If...if new Firmware release was not available, then contact the HP Response Center (or directly to obtain this information ⇒ ...of RAM in the HP DesignJet 500 Series with an HPGL/2 card installed. Corrective Action...
Service Manual
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...Quality Print Quality Print Quality Troubleshooting Checklist When faced with a Print Quality problem, use the following : n Print the same sample using the Non-HP driver and their original settings. 2 Printer configuration n Print Mode: Set to Automatic. n Select the correct media setting when loading the media. 3... problem is related with the print mode defined with the Non-HP Driver try the following checklist as a guide in the driver). n Select the correct media type through the front-panel when loading it. 6 Driver print quality configuration: To clarify if the reason of the firmware...
...Quality Print Quality Print Quality Troubleshooting Checklist When faced with a Print Quality problem, use the following : n Print the same sample using the Non-HP driver and their original settings. 2 Printer configuration n Print Mode: Set to Automatic. n Select the correct media setting when loading the media. 3... problem is related with the print mode defined with the Non-HP Driver try the following checklist as a guide in the driver). n Select the correct media type through the front-panel when loading it. 6 Driver print quality configuration: To clarify if the reason of the firmware...
Service Manual
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... the problem may be with the Printer itself. Using this process you can determine if the problem is with the Printer or with the non-HP media. 3 If you use a different type of media or a different size, then there is a possibility that you must use for the Troubleshooting procedure ...is important that the media that the print quality problem will determine whether the Printhead needs replacing (by marking it with the RIP or the driver for Using the Troubleshooting Procedure. 1 It is exactly the same as the one that the customer used when they experienced the print quality problem....
... the problem may be with the Printer itself. Using this process you can determine if the problem is with the Printer or with the non-HP media. 3 If you use a different type of media or a different size, then there is a possibility that you must use for the Troubleshooting procedure ...is important that the media that the print quality problem will determine whether the Printhead needs replacing (by marking it with the RIP or the driver for Using the Troubleshooting Procedure. 1 It is exactly the same as the one that the customer used when they experienced the print quality problem....
Service Manual
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... software application the client is being used). Use the following table to Configure Printer Front-Panel Menu HP driver (Windows, AutoCAD or Mac) Non-HP drivers (Software RIPs) Configuration Setting Media Dry time Print mode setting Optimal Setting Make sure you still experience... Printers Service Manual What to configure the system correctly. Set to Best. The settings available depend on the driver. n The RIP (if it is being printed (this is defined by the printer's front-panel menu ...you have selected the correct media type in the front panel. n Non-HP driver.
... software application the client is being used). Use the following table to Configure Printer Front-Panel Menu HP driver (Windows, AutoCAD or Mac) Non-HP drivers (Software RIPs) Configuration Setting Media Dry time Print mode setting Optimal Setting Make sure you still experience... Printers Service Manual What to configure the system correctly. Set to Best. The settings available depend on the driver. n The RIP (if it is being printed (this is defined by the printer's front-panel menu ...you have selected the correct media type in the front panel. n Non-HP driver.
Service Manual
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.../2 to print with age. the color is normal. HP DesignJets 500 and 800 Series Printers Service Manual 6-9 Check which ink emulation mode has been selected in the driver. between different printers i.e. Color Consistency problems n If color consistency is important for the software. n If the environmental conditions that... Check that you are bleeding into the paper making the lines fuzzy and bleary. Media Make sure that the media loaded is genuine HP media and that the correct media type has been selected on the front panel and in the front panel. Long Term Color Bleeding...
.../2 to print with age. the color is normal. HP DesignJets 500 and 800 Series Printers Service Manual 6-9 Check which ink emulation mode has been selected in the driver. between different printers i.e. Color Consistency problems n If color consistency is important for the software. n If the environmental conditions that... Check that you are bleeding into the paper making the lines fuzzy and bleary. Media Make sure that the media loaded is genuine HP media and that the correct media type has been selected on the front panel and in the front panel. Long Term Color Bleeding...
Service Manual
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...damage the printheads. 2 Cancel the print job from your computer application. If the customer is using non-HP media with HP drivers, the colors in the printer. GL/2 Driver, try disabling one or both of the HP- The media cannot absorb the ink quickly enough and becomes distorted. To ensure color accuracy and print ... margins by relocating the image on the front panel; If the image you continue to the User's Guide or the Media Guide for the HP Designjet Printers. If the above fails to solve the problem of smears and scratching, change the media that the customer is using to improve ...
...damage the printheads. 2 Cancel the print job from your computer application. If the customer is using non-HP media with HP drivers, the colors in the printer. GL/2 Driver, try disabling one or both of the HP- The media cannot absorb the ink quickly enough and becomes distorted. To ensure color accuracy and print ... margins by relocating the image on the front panel; If the image you continue to the User's Guide or the Media Guide for the HP Designjet Printers. If the above fails to solve the problem of smears and scratching, change the media that the customer is using to improve ...
Service Manual
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... (42" Model) - Graphite Grey 2 Foot Assembly 2 Legs Assembly 1 X-Brace Assembly (24" Model) 1 X-Brace Assembly (42" Model) 1 Hardware Kit (Includes Screw Drivers) 7-2 HP DesignJets 500 and 800 Series Printers Service Manual Printer Support HP Part Number Quantity Description/Comments C7782-60001 C7781-60005 C7770-60023 C7780-60001 C7770-60082 C7770-60021 C7781-60004 C7770...
... (42" Model) - Graphite Grey 2 Foot Assembly 2 Legs Assembly 1 X-Brace Assembly (24" Model) 1 X-Brace Assembly (42" Model) 1 Hardware Kit (Includes Screw Drivers) 7-2 HP DesignJets 500 and 800 Series Printers Service Manual Printer Support HP Part Number Quantity Description/Comments C7782-60001 C7781-60005 C7770-60023 C7780-60001 C7770-60082 C7770-60021 C7781-60004 C7770...
Service Manual
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... on the Printer. 6. Touch all tools to earth ground to static build-up. 2. Long Torx Screwdriver with the indicated attachments Nut driver with the indicated attachments Small flat-blade screwdriver HP DesignJets 500 and 800 Series Printers Service Manual 8-3 Do not handle integrated circuits (ICs) in carpeted areas. 3. Ground (earth) your body...
... on the Printer. 6. Touch all tools to earth ground to static build-up. 2. Long Torx Screwdriver with the indicated attachments Nut driver with the indicated attachments Small flat-blade screwdriver HP DesignJets 500 and 800 Series Printers Service Manual 8-3 Do not handle integrated circuits (ICs) in carpeted areas. 3. Ground (earth) your body...
Service Manual
Page 268
... the Vacuum Fan. n Two discrete drivers are implemented for hot insertions while the machine is used to the Interconnect PCA (located on voltages in the Navata ASIC. 10-4 HP DesignJets 500 and 800 Series Printers Service Manual The ISS PCA also contains an EEROM that will prevent ...from turning on the right hand side of all critical parameters from Kayak pins with fully protected motor drivers for Carriage, Paper-Axis, Service...
... the Vacuum Fan. n Two discrete drivers are implemented for hot insertions while the machine is used to the Interconnect PCA (located on voltages in the Navata ASIC. 10-4 HP DesignJets 500 and 800 Series Printers Service Manual The ISS PCA also contains an EEROM that will prevent ...from turning on the right hand side of all critical parameters from Kayak pins with fully protected motor drivers for Carriage, Paper-Axis, Service...
Service Manual
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...of gray to create your drawings. graphics language A programming language telling a print device how to the computer: ANSI size printer, plotter, tape drive, etc. e.g. driver APS The software that is assumed if no other value or condition is a device. Centronics A standard for inkjet printing. G-1 high-gloss photo A glossy, opaque... System between computer and device. front panel The control panel on one side for the parallel interface between a computer and a device. Your HP DesignJet is specified. An external item connected to output graphic data.
...of gray to create your drawings. graphics language A programming language telling a print device how to the computer: ANSI size printer, plotter, tape drive, etc. e.g. driver APS The software that is assumed if no other value or condition is a device. Centronics A standard for inkjet printing. G-1 high-gloss photo A glossy, opaque... System between computer and device. front panel The control panel on one side for the parallel interface between a computer and a device. Your HP DesignJet is specified. An external item connected to output graphic data.