Service Manual
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... Manual contains information necessary to test, calibrate and service: n HP DesignJet 500 Printer - 24" Model (P/N C7769B) n HP DesignJet 500 Printer - 42" Model (P/N C7770B) n HP DesignJet 500PS Printer - 24" Model (P/N C7769C) n HP DesignJet 500PS Printer - 42" Model (P/N C7770C) n HP DesignJet 800 Printer - 24" Model (P/N C7779B) n HP DesignJet 800 Printer - 42" Model (P/N C7780B) n HP DesignJet 800PS Printer - 24" Model (P/N C7779C) n HP DesignJet 800PS Printer - 42" Model (P/N C7780C) For information about using...
... Manual contains information necessary to test, calibrate and service: n HP DesignJet 500 Printer - 24" Model (P/N C7769B) n HP DesignJet 500 Printer - 42" Model (P/N C7770B) n HP DesignJet 500PS Printer - 24" Model (P/N C7769C) n HP DesignJet 500PS Printer - 42" Model (P/N C7770C) n HP DesignJet 800 Printer - 24" Model (P/N C7779B) n HP DesignJet 800 Printer - 42" Model (P/N C7780B) n HP DesignJet 800PS Printer - 24" Model (P/N C7779C) n HP DesignJet 800PS Printer - 42" Model (P/N C7780C) For information about using...
Service Manual
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... Supplies 3-5 When Should You Replace the Ink Cartridges? 3-6 When Should You Replace the Printheads? 3-7 Obtaining Ink Cartridge Information 3-9 HP DesignJets 500 and 800 Series Printers Service Manual 3 Explanation 2-2 Error Log Utility 2-5 Accessing the Error Log Utility 2-5 Ink Supplies Troubleshooting 3-1 ... Paper-Axis Shutdowns 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch ...
... Supplies 3-5 When Should You Replace the Ink Cartridges? 3-6 When Should You Replace the Printheads? 3-7 Obtaining Ink Cartridge Information 3-9 HP DesignJets 500 and 800 Series Printers Service Manual 3 Explanation 2-2 Error Log Utility 2-5 Accessing the Error Log Utility 2-5 Ink Supplies Troubleshooting 3-1 ... Paper-Axis Shutdowns 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch ...
Service Manual
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... Tubes 4-25 Printer Information 4-26 Service Calibrations 5-1 Entering the Service Calibrations Menu 5-3 Printhead Alignment (includes PPS Calibration) 5-5 Color Calibration 5-7 Advance Calibration 5-9 Factory Advance Calibration 5-11 4 HP DesignJets 500 and 800 Series Printers Service Manual
... Tubes 4-25 Printer Information 4-26 Service Calibrations 5-1 Entering the Service Calibrations Menu 5-3 Printhead Alignment (includes PPS Calibration) 5-5 Color Calibration 5-7 Advance Calibration 5-9 Factory Advance Calibration 5-11 4 HP DesignJets 500 and 800 Series Printers Service Manual
Service Manual
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... Sensor 7-30 Print Platen Assembly 7-32 Carriage Assembly 7-34 Vacuum Fan 7-36 Interconnect Cable 7-38 Paper-Axis Motor 7-40 Drive Roller 7-42 Miscellaneous Items 7-44 HP DesignJets 500 and 800 Series Printers Service Manual 5
... Sensor 7-30 Print Platen Assembly 7-32 Carriage Assembly 7-34 Vacuum Fan 7-36 Interconnect Cable 7-38 Paper-Axis Motor 7-40 Drive Roller 7-42 Miscellaneous Items 7-44 HP DesignJets 500 and 800 Series Printers Service Manual 5
Service Manual
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... Service Station Holder 8-57 Interconnect Cable 8-59 Ink Supply Tubes 8-60 Vacuum Fan 8-64 Pinch-Arm 8-66 Pinch-Arm Mechanism 8-67 Pinch-Arm Lever 8-69 6 HP DesignJets 500 and 800 Series Printers Service Manual
... Service Station Holder 8-57 Interconnect Cable 8-59 Ink Supply Tubes 8-60 Vacuum Fan 8-64 Pinch-Arm 8-66 Pinch-Arm Mechanism 8-67 Pinch-Arm Lever 8-69 6 HP DesignJets 500 and 800 Series Printers Service Manual
Service Manual
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...-5 Front Panel 10-6 Ink Delivery System (IDS) 10-7 Ink Supply Station (ISS) 10-7 Tubes Assembly 10-9 Service Station 10-10 Glossary Index Table of Contents HP DesignJets 500 and 800 Series Printers Service Manual 7
...-5 Front Panel 10-6 Ink Delivery System (IDS) 10-7 Ink Supply Station (ISS) 10-7 Tubes Assembly 10-9 Service Station 10-10 Glossary Index Table of Contents HP DesignJets 500 and 800 Series Printers Service Manual 7
Service Manual
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... 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch LED to Troubleshoot 1-10 Using the Boot-Up Sequence to Troubleshoot 1-12 HP DesignJets 500 and 800 Series Printers Service Manual 1-1
... 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch LED to Troubleshoot 1-10 Using the Boot-Up Sequence to Troubleshoot 1-12 HP DesignJets 500 and 800 Series Printers Service Manual 1-1
Service Manual
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... Tests and how to take when troubleshooting the printer. NOTE Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing a component? Service Calibrations. 1-2 HP DesignJets 500 and 800 Series Printers Service Manual System Error Codes contains a list of system error codes and their respective descriptions and recommended corrective actions. Troubleshooting System...
... Tests and how to take when troubleshooting the printer. NOTE Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing a component? Service Calibrations. 1-2 HP DesignJets 500 and 800 Series Printers Service Manual System Error Codes contains a list of system error codes and their respective descriptions and recommended corrective actions. Troubleshooting System...
Service Manual
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... that the Interconnect Cable is being used since the Line Sensor may have problems detecting transparent media or some types of Non-HP media. Try loading white HP media in to the Interconnect PCA. Also make sure that the Front-Panel cable is not damaged. 3 Check that is...connected to the Printer and check if the Line Sensor detects it. 2 Excessive ink deposits on solving Print Quality problems see Chapter 6 Print Quality. HP DesignJets 500 and 800 Series Printers Service Manual 1-3 Replace the Carriage Assembly ⇒ Page 8-78. The Printer does not Power ON 1 Check that the ...
... that the Interconnect Cable is being used since the Line Sensor may have problems detecting transparent media or some types of Non-HP media. Try loading white HP media in to the Interconnect PCA. Also make sure that the Front-Panel cable is not damaged. 3 Check that is...connected to the Printer and check if the Line Sensor detects it. 2 Excessive ink deposits on solving Print Quality problems see Chapter 6 Print Quality. HP DesignJets 500 and 800 Series Printers Service Manual 1-3 Replace the Carriage Assembly ⇒ Page 8-78. The Printer does not Power ON 1 Check that the ...
Service Manual
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... faulty by one of the gears being supplied to the Paper-Axis Motor (which transmit the movement to replace the Encoder Sensor ⇒ Page 8-38. 1-4 HP DesignJets 500 and 800 Series Printers Service Manual If the Gears are any obstacles blocking the Drive Roller. Troubleshooting Troubleshooting Paper-Axis Shutdowns A Paper-Axis shutdown can...
... faulty by one of the gears being supplied to the Paper-Axis Motor (which transmit the movement to replace the Encoder Sensor ⇒ Page 8-38. 1-4 HP DesignJets 500 and 800 Series Printers Service Manual If the Gears are any obstacles blocking the Drive Roller. Troubleshooting Troubleshooting Paper-Axis Shutdowns A Paper-Axis shutdown can...
Service Manual
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... (must be D-Size), aligned with the Vacuum Fan, try the following : n Check that the Vacuum Fan is a problem with the blue lines on the Media. HP DesignJets 500 and 800 Series Printers Service Manual 1-5 To verify if there really is installed correctly. n Roll Media loading problems (low probability). n Replace the Vacuum Fan ⇒...
... (must be D-Size), aligned with the Vacuum Fan, try the following : n Check that the Vacuum Fan is a problem with the blue lines on the Media. HP DesignJets 500 and 800 Series Printers Service Manual 1-5 To verify if there really is installed correctly. n Roll Media loading problems (low probability). n Replace the Vacuum Fan ⇒...
Service Manual
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...to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual Troubleshooting HP-GL/2 color differences in different HP DesignJet Printers Color differences between one image printed on the HP DesignJet 500/800 Series and the rest of the DesignJet platforms are due to the ...different chemistry of the 500/800 series inks compared...
...to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual Troubleshooting HP-GL/2 color differences in different HP DesignJet Printers Color differences between one image printed on the HP DesignJet 500/800 Series and the rest of the DesignJet platforms are due to the ...different chemistry of the 500/800 series inks compared...
Service Manual
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... the Printhead replacement procedure in order to replace the used Start-up Printheads are installed during the initial startup, the Printer will see the following HP DesignJets 500 and 800 Series Printers Service Manual 1-7 Also the Printer will be able to install the Start-up Printheads pre-installed in the Printhead Carriage. If...
... the Printhead replacement procedure in order to replace the used Start-up Printheads are installed during the initial startup, the Printer will see the following HP DesignJets 500 and 800 Series Printers Service Manual 1-7 Also the Printer will be able to install the Start-up Printheads pre-installed in the Printhead Carriage. If...
Service Manual
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... to the Printhead replacement process. ALL with some ink NOT all with ink Menu Back Enter If there is ink in all of the problem: 1-8 HP DesignJets 500 and 800 Series Printers Service Manual Check if there is ink inside printhead windows 3. Press ENTER to continue Menu Back Enter Check for ink Open...
... to the Printhead replacement process. ALL with some ink NOT all with ink Menu Back Enter If there is ink in all of the problem: 1-8 HP DesignJets 500 and 800 Series Printers Service Manual Check if there is ink inside printhead windows 3. Press ENTER to continue Menu Back Enter Check for ink Open...
Service Manual
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... the Ink Cartridge should install them or order new ones) and then retry the priming process (if the priming process fails 3 times because of ink). HP DesignJets 500 and 800 Series Printers Service Manual 1-9 The last 2 cases will be replaced. 2 The Start-up Printheads were not installed correctly or they are blocked, preventing...
... the Ink Cartridge should install them or order new ones) and then retry the priming process (if the priming process fails 3 times because of ink). HP DesignJets 500 and 800 Series Printers Service Manual 1-9 The last 2 cases will be replaced. 2 The Start-up Printheads were not installed correctly or they are blocked, preventing...
Service Manual
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... different combinations can help to troubleshoot the Printer. LED is connected correctly to the Printer and to the Power Socket. The Printer cannot detect 1-10 HP DesignJets 500 and 800 Series Printers Service Manual Replace the Electronics Module ⇒ Page 8-24. Troubleshooting NOTE Using the Power Switch LED to Troubleshoot In certain circumstances...
... different combinations can help to troubleshoot the Printer. LED is connected correctly to the Printer and to the Power Socket. The Printer cannot detect 1-10 HP DesignJets 500 and 800 Series Printers Service Manual Replace the Electronics Module ⇒ Page 8-24. Troubleshooting NOTE Using the Power Switch LED to Troubleshoot In certain circumstances...
Service Manual
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Try the following : 1 Check that the Main PCA has failed. LED Flashes 3 times every few seconds - HP DesignJets 500 and 800 Series Printers Service Manual 1-11 LED Flashes 4 times every few seconds - This indicates that the Interconnect Cable is properly connected at the both ...
Try the following : 1 Check that the Main PCA has failed. LED Flashes 3 times every few seconds - HP DesignJets 500 and 800 Series Printers Service Manual 1-11 LED Flashes 4 times every few seconds - This indicates that the Interconnect Cable is properly connected at the both ...
Service Manual
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... information explains what is successful. 2 If the initialization sequence fails again, replace the Electronics Module ⇒ Page 8-24. Initializing a portion of the Main PCA. 1-12 HP DesignJets 500 and 800 Series Printers Service Manual Initializing various components of the Firmware. Troubleshooting Using the Boot-Up Sequence to Chapter 2 - System Error Codes. In normal...
... information explains what is successful. 2 If the initialization sequence fails again, replace the Electronics Module ⇒ Page 8-24. Initializing a portion of the Main PCA. 1-12 HP DesignJets 500 and 800 Series Printers Service Manual Initializing various components of the Firmware. Troubleshooting Using the Boot-Up Sequence to Chapter 2 - System Error Codes. In normal...
Service Manual
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... the communication between Main PCA and Formatter. Entering Service Menu at Power Up - Troubleshooting Initializing various components of the Firmware. Initializing a portion of initialization sequence. HP DesignJets 500 and 800 Series Printers Service Manual 1-13 Initializing the I/O. End of the Firmware. Only for Onsite Repair If the Printer fails to initialize completely because...
... the communication between Main PCA and Formatter. Entering Service Menu at Power Up - Troubleshooting Initializing various components of the Firmware. Initializing a portion of initialization sequence. HP DesignJets 500 and 800 Series Printers Service Manual 1-13 Initializing the I/O. End of the Firmware. Only for Onsite Repair If the Printer fails to initialize completely because...