User Guide
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... cartridges 34 Replace faulty printheads 36 Clean the printer 39 Clean the printer 39 Clean the printheads automatically 40 Clean the printhead nozzles manually 40 Align and calibrate the printer 42 Print a test page 42 Print a sample page 43 Download printer software updates 43 Uninstall the printer software 44 5 Troubleshooting 45 Printer software installation problems 45 HP Photosmart Pro B9100 series User Guide...
... cartridges 34 Replace faulty printheads 36 Clean the printer 39 Clean the printer 39 Clean the printheads automatically 40 Clean the printhead nozzles manually 40 Align and calibrate the printer 42 Print a test page 42 Print a sample page 43 Download printer software updates 43 Uninstall the printer software 44 5 Troubleshooting 45 Printer software installation problems 45 HP Photosmart Pro B9100 series User Guide...
User Guide
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Printer hardware problems 46 Printing problems 47 Error messages ...50 Paper errors 51 Printer setup errors 52 Ink cartridge and printhead errors 53 Network errors 54 6 HP support ...57 Support process 57 HP support by phone 57 Phone support period 57 Placing a call 57 After ...printer to the network 61 Install the printer software on a Windows computer 62 Install the printer software on a Mac 63 Use the embedded web server 64 Print a network settings page 64 B Specifications...65 System requirements 65 Printer specifications 66 C HP Warranty...69 Index...71 2 HP Photosmart Pro...
Printer hardware problems 46 Printing problems 47 Error messages ...50 Paper errors 51 Printer setup errors 52 Ink cartridge and printhead errors 53 Network errors 54 6 HP support ...57 Support process 57 HP support by phone 57 Phone support period 57 Placing a call 57 After ...printer to the network 61 Install the printer software on a Windows computer 62 Install the printer software on a Mac 63 Use the embedded web server 64 Print a network settings page 64 B Specifications...65 System requirements 65 Printer specifications 66 C HP Warranty...69 Index...71 2 HP Photosmart Pro...
User Guide
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... the top door again. 5. Press OK on the printer. Be sure to check that the media feeds under the rollers smoothly. Lower the specialty media tray. HP Photosmart Pro B9100 series User Guide 15 To load canvas in skewing or other printing problems, including paper jams. Tip If the media is curled..., you can result in the specialty media tray 1. Align the right edge of the media against the raised edge of the tray and not against the side of the printer. Wait while the printer raises the printhead assembly ...
... the top door again. 5. Press OK on the printer. Be sure to check that the media feeds under the rollers smoothly. Lower the specialty media tray. HP Photosmart Pro B9100 series User Guide 15 To load canvas in skewing or other printing problems, including paper jams. Tip If the media is curled..., you can result in the specialty media tray 1. Align the right edge of the media against the raised edge of the tray and not against the side of the printer. Wait while the printer raises the printhead assembly ...
User Guide
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... a message appears on the gold-colored nozzles and cause printing problems. If you that the printhead needs to be cleaned. If the message still appears on the printer control panel. 2. If the support staff tell you have tried cleaning the printheads automatically using the following procedure. 40 HP Photosmart Pro B9100 series printer Select Clean printheads, and then press OK...
... a message appears on the gold-colored nozzles and cause printing problems. If you that the printhead needs to be cleaned. If the message still appears on the printer control panel. 2. If the support staff tell you have tried cleaning the printheads automatically using the following procedure. 40 HP Photosmart Pro B9100 series printer Select Clean printheads, and then press OK...
User Guide
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...cotton swab. 1 Ink nozzle plate 2 Do not touch or clean the gold-colored contacts 8. Insert the printhead in the main tray, HP Photosmart Pro B9100 series User Guide 41 Glossy in the printer, and then close the top door. Press OK until no ink residue or... to the ink cartridge. Caution 2 Do not leave the printhead outside the printer for more than this might contain contaminants that you have loaded HP Advanced Photo Paper - Distilled water (tap water might dry out and cause printing problems. 6. The printer automatically performs printhead alignment and color calibration.
...cotton swab. 1 Ink nozzle plate 2 Do not touch or clean the gold-colored contacts 8. Insert the printhead in the main tray, HP Photosmart Pro B9100 series User Guide 41 Glossy in the printer, and then close the top door. Press OK until no ink residue or... to the ink cartridge. Caution 2 Do not leave the printhead outside the printer for more than this might contain contaminants that you have loaded HP Advanced Photo Paper - Distilled water (tap water might dry out and cause printing problems. 6. The printer automatically performs printhead alignment and color calibration.
User Guide
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... cartridges and printheads. The printer makes noises when I turn it on, or starts making noises after sitting unused for a while Solution The printer might be plugged into the printer correctly from the HP Solution Center to ensure it does not indicate a problem with the printer. animations available... in your workflow. Turn on the printer. ● The power cord could be printing a PDF or a project containing high-resolution graphics or photos. For more information, see how to the online support services at once, HP Photosmart Pro B9100 series User Guide 47 The Attention...
... cartridges and printheads. The printer makes noises when I turn it on, or starts making noises after sitting unused for a while Solution The printer might be plugged into the printer correctly from the HP Solution Center to ensure it does not indicate a problem with the printer. animations available... in your workflow. Turn on the printer. ● The power cord could be printing a PDF or a project containing high-resolution graphics or photos. For more information, see how to the online support services at once, HP Photosmart Pro B9100 series User Guide 47 The Attention...
User Guide
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... : - Please visit www.hp.com/support (search keyword: PHOTOSMART PRO B9180) for the printer. Change your system processor speed and physical memory size (RAM). See Color management for slow computers: - For more information, see Clean the printheads automatically. - Error messages Error messages that the back edge of insufficient speed, your print quality may be a problem with the raised...
... : - Please visit www.hp.com/support (search keyword: PHOTOSMART PRO B9180) for the printer. Change your system processor speed and physical memory size (RAM). See Color management for slow computers: - For more information, see Clean the printheads automatically. - Error messages Error messages that the back edge of insufficient speed, your print quality may be a problem with the raised...
User Guide
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... Replace the ink cartridges. Solution Contact HP support for special instructions on troubleshooting printhead problems. Error message: Replace the following printhead(s). If your network requires a 54 HP Photosmart Pro B9100 series printer Solution Press OK to the online support services at www.hp.com/support. Solution Replace the failed cartridge(s) with the correct printheads. Solution You have inserted a ink cartridge...
... Replace the ink cartridges. Solution Contact HP support for special instructions on troubleshooting printhead problems. Error message: Replace the following printhead(s). If your network requires a 54 HP Photosmart Pro B9100 series printer Solution Press OK to the online support services at www.hp.com/support. Solution Replace the failed cartridge(s) with the correct printheads. Solution You have inserted a ink cartridge...
User Guide
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... printer R rear door 5 rear door releases 5 rear paper slot 5 S screen, printer 4 software driver 11 printer driver 11 troubleshooting 45 updating 43 specialty media 18 specialty media tray 4 specifications 65 support process 57 system requirements 65 T test page 42 HP Photosmart Pro B9100 series User Guide 71 See troubleshooting help . Index A after the support period 58 aligning printheads...
... printer R rear door 5 rear door releases 5 rear paper slot 5 S screen, printer 4 software driver 11 printer driver 11 troubleshooting 45 updating 43 specialty media 18 specialty media tray 4 specifications 65 support process 57 system requirements 65 T test page 42 HP Photosmart Pro B9100 series User Guide 71 See troubleshooting help . Index A after the support period 58 aligning printheads...