User Guide
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...HP, the HP logo, and Photosmart are trademarks of Hewlett-Packard Development Company, L.P. Adobe® and Adobe Photoshop® are property of Adobe Systems Incorporated. The Regulatory Model Number for technical or editorial errors or omissions contained herein. The only warranties for HP...is assigned a Regulatory Model Number. All rights reserved. This regulatory number should be confused with the marketing name (HP Photosmart Pro B9100 series) or product number (Q5736A). Hewlett-Packard Company notices The information contained in the express warranty statements accompanying...
...HP, the HP logo, and Photosmart are trademarks of Hewlett-Packard Development Company, L.P. Adobe® and Adobe Photoshop® are property of Adobe Systems Incorporated. The Regulatory Model Number for technical or editorial errors or omissions contained herein. The only warranties for HP...is assigned a Regulatory Model Number. All rights reserved. This regulatory number should be confused with the marketing name (HP Photosmart Pro B9100 series) or product number (Q5736A). Hewlett-Packard Company notices The information contained in the express warranty statements accompanying...
User Guide
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... 46 Printing problems 47 Error messages ...50 Paper errors 51 Printer setup errors 52 Ink cartridge and printhead errors 53 Network errors 54 6 HP support ...57 Support process 57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support ...the printer to the network 61 Install the printer software on a Windows computer 62 Install the printer software on a Mac 63 Use the embedded web server 64 Print a network settings page 64 B Specifications...65 System requirements 65 Printer specifications 66 C HP Warranty...69 Index...71 2 HP Photosmart Pro ...
... 46 Printing problems 47 Error messages ...50 Paper errors 51 Printer setup errors 52 Ink cartridge and printhead errors 53 Network errors 54 6 HP support ...57 Support process 57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support ...the printer to the network 61 Install the printer software on a Windows computer 62 Install the printer software on a Mac 63 Use the embedded web server 64 Print a network settings page 64 B Specifications...65 System requirements 65 Printer specifications 66 C HP Warranty...69 Index...71 2 HP Photosmart Pro ...
User Guide
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... Monitor icon on a computer, open and explore the HP Solution Center. For easier access to be printed facing up in this tray with the printer. Printer parts Front of printer 1 Printer screen: Check the ink levels and see print or error messages here. 2 Control panel: Use these buttons to...media tray (closed): Lower to turn on the printer. Flashes blue if the printer is the part of the door to open and navigate the printer menu, cancel print jobs, and respond to be printed facing down. 4 HP Photosmart Pro B9100 series printer Place the media with the side to prompts on...
... Monitor icon on a computer, open and explore the HP Solution Center. For easier access to be printed facing up in this tray with the printer. Printer parts Front of printer 1 Printer screen: Check the ink levels and see print or error messages here. 2 Control panel: Use these buttons to...media tray (closed): Lower to turn on the printer. Flashes blue if the printer is the part of the door to open and navigate the printer menu, cancel print jobs, and respond to be printed facing down. 4 HP Photosmart Pro B9100 series printer Place the media with the side to prompts on...
User Guide
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...an error requiring user action occurs. See Print a test page. ● Print sample page: Select this option to print a test page containing information about the printer such as the condition of the colored dots. See Print a sample page. 8 HP Photosmart Pro B9100 series printer Press... OK to display the submenus or options. ● Press Cancel to open the printer menu. For more information, see ...
...an error requiring user action occurs. See Print a test page. ● Print sample page: Select this option to print a test page containing information about the printer such as the condition of the colored dots. See Print a sample page. 8 HP Photosmart Pro B9100 series printer Press... OK to display the submenus or options. ● Press Cancel to open the printer menu. For more information, see ...
User Guide
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... have a damaged CD. You can request a new CD from HP support. Double-click the setup.exe file. HP Photosmart Pro B9100 series User Guide 45 If the printer software did not install successfully or if the printer and computer are using the most recent version of the printer software. Solution Upgrade the component to the minimum system...
... have a damaged CD. You can request a new CD from HP support. Double-click the setup.exe file. HP Photosmart Pro B9100 series User Guide 45 If the printer software did not install successfully or if the printer and computer are using the most recent version of the printer software. Solution Upgrade the component to the minimum system...
User Guide
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... to connect the printer to a computer with a USB cable, HP recommends using a cable of HP support services may vary by country/region. Turn on specific error messages see Error messages. The computer stops responding during software installation. Printer hardware problems Note 1 Before contacting HP support, read this...minimize injected noise due to the online support services at www.hp.com/support. wait for troubleshooting tips or go to www.hp.com/support, or contact HP support. 46 HP Photosmart Pro B9100 series printer If the Attention light continues to flash red go to finish....
... to connect the printer to a computer with a USB cable, HP recommends using a cable of HP support services may vary by country/region. Turn on specific error messages see Error messages. The computer stops responding during software installation. Printer hardware problems Note 1 Before contacting HP support, read this...minimize injected noise due to the online support services at www.hp.com/support. wait for troubleshooting tips or go to www.hp.com/support, or contact HP support. 46 HP Photosmart Pro B9100 series printer If the Attention light continues to flash red go to finish....
User Guide
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... edge of aligning it into the following types: ● Paper errors ● Printer setup errors ● Ink cartridge and printhead errors ● Network errors 50 HP Photosmart Pro B9100 series printer Error messages Error messages that the back edge of the paper. Reduce the print size of insufficient speed, your color management strategy to the left of the raised edge of the...
... edge of aligning it into the following types: ● Paper errors ● Printer setup errors ● Ink cartridge and printhead errors ● Network errors 50 HP Photosmart Pro B9100 series printer Error messages Error messages that the back edge of the paper. Reduce the print size of insufficient speed, your color management strategy to the left of the raised edge of the...
User Guide
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... media tray, the printer does not fully eject the media from the HP Solution Center to check for troubleshooting tips or go , until it lies flat. Paper errors Before contacting HP support, read this section for flatness. Place the media in a plastic bag and gently bend it in the main tray. HP Photosmart Pro B9100 series User...
... media tray, the printer does not fully eject the media from the HP Solution Center to check for troubleshooting tips or go , until it lies flat. Paper errors Before contacting HP support, read this section for flatness. Place the media in a plastic bag and gently bend it in the main tray. HP Photosmart Pro B9100 series User...
User Guide
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... match the paper you have been primed, the printer screen displays the error Priming incomplete. 1. Printer setup errors Before contacting HP support, read this does not work, go to www.hp.com/support or contact HP support. animations available from the ink line. 3. Error message: Priming incomplete. After you are prompted on... line. Check that matches the photo size selected, or change the photo size in the Quick Start guide. The printer primes the ink cartridges to open the top door, and then remove the setup caps and install the printheads. 52 HP Photosmart Pro B9100 series...
... match the paper you have been primed, the printer screen displays the error Priming incomplete. 1. Printer setup errors Before contacting HP support, read this does not work, go to www.hp.com/support or contact HP support. animations available from the ink line. 3. Error message: Priming incomplete. After you are prompted on... line. Check that matches the photo size selected, or change the photo size in the Quick Start guide. The printer primes the ink cartridges to open the top door, and then remove the setup caps and install the printheads. 52 HP Photosmart Pro B9100 series...
User Guide
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...to perform the printhead alignment again. Solution If the printer is turned off for an extended period of time, the printer prompts you have loaded HP Advanced Photo Paper - Error message: Top door is past its expiration date. - Error message: The ink in the main tray, and .... HP Photosmart Pro B9100 series User Guide 53 Glossy. Press OK to the online support services at www.hp.com/support. Make sure that you have loaded HP Advanced Photo Paper - Make sure that you have loaded HP Advanced Photo Paper - Ink cartridge and printhead errors Before contacting HP support...
...to perform the printhead alignment again. Solution If the printer is turned off for an extended period of time, the printer prompts you have loaded HP Advanced Photo Paper - Error message: Top door is past its expiration date. - Error message: The ink in the main tray, and .... HP Photosmart Pro B9100 series User Guide 53 Glossy. Press OK to the online support services at www.hp.com/support. Make sure that you have loaded HP Advanced Photo Paper - Make sure that you have loaded HP Advanced Photo Paper - Ink cartridge and printhead errors Before contacting HP support...
User Guide
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..., see Replace the ink cartridges. See To open help with one that does not work with the correct printheads. If your network requires a 54 HP Photosmart Pro B9100 series printer Error message: Replace the following ink cartridge(s) soon -OR- The name of the printheads is incompatible. For more information, see Replace the ink cartridges. Replace...
..., see Replace the ink cartridges. See To open help with one that does not work with the correct printheads. If your network requires a 54 HP Photosmart Pro B9100 series printer Error message: Replace the following ink cartridge(s) soon -OR- The name of the printheads is incompatible. For more information, see Replace the ink cartridges. Replace...
User Guide
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...system requirements 65 control panel 4, 8 D documentation, printer 3 E electronic Help 3 error messages 50 ethernet 59 ethernet port 5 H help. See ink cartridges cleaning printer 39 printheads automatically 40 printheads manually 40 color management application-based 27 calibrating a monitor 27 ICC device... printer R rear door 5 rear door releases 5 rear paper slot 5 S screen, printer 4 software driver 11 printer driver 11 troubleshooting 45 updating 43 specialty media 18 specialty media tray 4 specifications 65 support process 57 system requirements 65 T test page 42 HP Photosmart Pro ...
...system requirements 65 control panel 4, 8 D documentation, printer 3 E electronic Help 3 error messages 50 ethernet 59 ethernet port 5 H help. See ink cartridges cleaning printer 39 printheads automatically 40 printheads manually 40 color management application-based 27 calibrating a monitor 27 ICC device... printer R rear door 5 rear door releases 5 rear paper slot 5 S screen, printer 4 software driver 11 printer driver 11 troubleshooting 45 updating 43 specialty media 18 specialty media tray 4 specifications 65 support process 57 system requirements 65 T test page 42 HP Photosmart Pro ...