Setup Guide
Page 1
HP Photosmart A310 series printer 2. Setup Guide (this point, the printer lights will flash to indicate you . 3. User Guide 4. At this poster) 3. Place a few sheets of HP Advanced Photo Paper (sample pack included) in the power cord 1. Connect the power cord to remove the clear tape from inside and around the printer. HP 110 Tri-color Inkjet print cartridge Note: Contents may vary by country/region. The input tray opens automatically. 2. Align the paper against the left side of the printer. Open the print cartridge package. Open the print cartridge door. 1 Do not ...
HP Photosmart A310 series printer 2. Setup Guide (this point, the printer lights will flash to indicate you . 3. User Guide 4. At this poster) 3. Place a few sheets of HP Advanced Photo Paper (sample pack included) in the power cord 1. Connect the power cord to remove the clear tape from inside and around the printer. HP 110 Tri-color Inkjet print cartridge Note: Contents may vary by country/region. The input tray opens automatically. 2. Align the paper against the left side of the printer. Open the print cartridge package. Open the print cartridge door. 1 Do not ...
Setup Guide
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...! • Make changes to print on the camera image display, and then print the photo from other end of the printer User Guide. For information on the printer, and then plug the other devices, such as camera phones and video cameras. Lift the rubber cover on the PictBridge port on installing the HP Photosmart software, see the following: HP Photosmart A310 series User Guide Electronic Help and HP Photosmart Software On light www.hp.com/support Print cartridge cradle 2 PictBridge port PictBridge light USB cable 1 You...
...! • Make changes to print on the camera image display, and then print the photo from other end of the printer User Guide. For information on the printer, and then plug the other devices, such as camera phones and video cameras. Lift the rubber cover on the PictBridge port on installing the HP Photosmart software, see the following: HP Photosmart A310 series User Guide Electronic Help and HP Photosmart Software On light www.hp.com/support Print cartridge cradle 2 PictBridge port PictBridge light USB cable 1 You...
User Guide
Page 6
Align the print cartridge 35 Update the HP Photosmart printer driver software 36 Store the printer and print cartridge 38 Store the printer 38 Store the print cartridge 38 Maintain the quality of photo paper 39 Transport the printer 40 6 Troubleshooting 43 Printer hardware problems 43 Printing problems 48 Bluetooth printing problems 54 PictBridge camera error messages 56 7 Specifications 61 System requirements 61 Printer specifications 61 8 HP support 65 Support process 65 HP support by phone 66 Phone support period 66 Placing a call 66 After the phone support period...
Align the print cartridge 35 Update the HP Photosmart printer driver software 36 Store the printer and print cartridge 38 Store the printer 38 Store the print cartridge 38 Maintain the quality of photo paper 39 Transport the printer 40 6 Troubleshooting 43 Printer hardware problems 43 Printing problems 48 Bluetooth printing problems 54 PictBridge camera error messages 56 7 Specifications 61 System requirements 61 Printer specifications 61 8 HP support 65 Support process 65 HP support by phone 66 Phone support period 66 Placing a call 66 After the phone support period...
User Guide
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... printer and install the HP Photosmart software. wirelessly!-with an optional Bluetooth adapter. ● Connect the printer to a computer, and take advantage of the photo editing, storing, sharing, and creative project capabilities of the included HP Photosmart software. ● Get higher quality photos with the help of the builtin HP Real Life Technologies, which correct redeye, color, and contrast problems with the following documentation: ● Setup Guide: The setup instructions that explain how to : ● Quickly...
... printer and install the HP Photosmart software. wirelessly!-with an optional Bluetooth adapter. ● Connect the printer to a computer, and take advantage of the photo editing, storing, sharing, and creative project capabilities of the included HP Photosmart software. ● Get higher quality photos with the help of the builtin HP Real Life Technologies, which correct redeye, color, and contrast problems with the following documentation: ● Setup Guide: The setup instructions that explain how to : ● Quickly...
User Guide
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.... Windows: From the Start menu, select Programs or All Programs, point to troubleshoot software problems. To access the electronic Help: - ● Printer User Guide: This is the book you can view the electronic Help on your printer, and provides references to take pictures and includes troubleshooting and maintenance information. After you have installed the HP Photosmart software on your computer (see page 69), you are described in more detail. 4 HP Photosmart A310 series Mac: Choose Help, Mac Help...
.... Windows: From the Start menu, select Programs or All Programs, point to troubleshoot software problems. To access the electronic Help: - ● Printer User Guide: This is the book you can view the electronic Help on your printer, and provides references to take pictures and includes troubleshooting and maintenance information. After you have installed the HP Photosmart software on your computer (see page 69), you are described in more detail. 4 HP Photosmart A310 series Mac: Choose Help, Mac Help...
User Guide
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When you open ): The printer deposits prints here. Rear of printer 1 USB port: Connect the printer to insert or remove the HP 110 Tri-color Inkjet print cartridge. Welcome 7 For more information on printing from a computer, see page 27. For more information about replacing the print cartridge, see page 24. 2 Power cord connection: Connect the power cord here. Close to print. 6 Output tray (open the output tray, the input tray opens automatically. 7 Print cartridge door: Open to a computer here, using a USB cable.
When you open ): The printer deposits prints here. Rear of printer 1 USB port: Connect the printer to insert or remove the HP 110 Tri-color Inkjet print cartridge. Welcome 7 For more information on printing from a computer, see page 27. For more information about replacing the print cartridge, see page 24. 2 Power cord connection: Connect the power cord here. Close to print. 6 Output tray (open the output tray, the input tray opens automatically. 7 Print cartridge door: Open to a computer here, using a USB cable.
User Guide
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HP Bluetooth wireless printer adapter The HP Bluetooth wireless printer adapter, model bt450, plugs into the PictBridge port on the top of the printer and lets you use Bluetooth wireless technology for hassle-free printing on the go. For more information about using Bluetooth wireless technology, see page 23. Note You will need to print approximately 75 photos. 12 HP Photosmart A310 series Use the optional battery A fully-charged HP Photosmart Internal Battery has sufficient charge to transport your...
HP Bluetooth wireless printer adapter The HP Bluetooth wireless printer adapter, model bt450, plugs into the PictBridge port on the top of the printer and lets you use Bluetooth wireless technology for hassle-free printing on the go. For more information about using Bluetooth wireless technology, see page 23. Note You will need to print approximately 75 photos. 12 HP Photosmart A310 series Use the optional battery A fully-charged HP Photosmart Internal Battery has sufficient charge to transport your...
User Guide
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... image display to select and print photos. The On light and the PictBridge light flash while the photos are printed. Note If you connect a non-HP camera and encounter problems while printing, see the electronic Help. Turn on printing from an HP Photosmart E427 digital camera, you are not using Normal print quality for HP Advanced Photo Paper. To print using the best quality settings for faster prints. Load photo paper into the printer. To change the paper type or quality settings, print your PictBridge digital camera. Make sure the USB configuration...
... image display to select and print photos. The On light and the PictBridge light flash while the photos are printed. Note If you connect a non-HP camera and encounter problems while printing, see the electronic Help. Turn on printing from an HP Photosmart E427 digital camera, you are not using Normal print quality for HP Advanced Photo Paper. To print using the best quality settings for faster prints. Load photo paper into the printer. To change the paper type or quality settings, print your PictBridge digital camera. Make sure the USB configuration...
User Guide
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... about HP Photosmart Share, see the documentation that came with the camera. 26 HP Photosmart A310 series For more information about HP Photosmart Essential and HP Photosmart Studio, explore the electronic Help. HP Photosmart Share is built into HP Photosmart Essential, HP Photosmart Premier, and HP Photosmart Studio. To use HP Photosmart Share, install the HP Photosmart software that came with the printer, and connect a USB cable from the printer to what you can do with HP Photosmart Essential, you can also organize your photos...
... about HP Photosmart Share, see the documentation that came with the camera. 26 HP Photosmart A310 series For more information about HP Photosmart Essential and HP Photosmart Studio, explore the electronic Help. HP Photosmart Share is built into HP Photosmart Essential, HP Photosmart Premier, and HP Photosmart Studio. To use HP Photosmart Share, install the HP Photosmart software that came with the printer, and connect a USB cable from the printer to what you can do with HP Photosmart Essential, you can also organize your photos...
User Guide
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HP Vivera Inks are always of the highest quality. ● Replace the print cartridge ● Clean and maintain the printer ● Update the HP Photosmart printer driver software ● Store the printer and print cartridge ● Maintain the quality of the printer and printing supplies, and to ensure that your camera, see the documentation that last. For optimal printing results, HP recommends using only HP print cartridges. Maintain and transport the printer 27 HP Vivera Inks deliver true-to-life photo quality and exceptional...
HP Vivera Inks are always of the highest quality. ● Replace the print cartridge ● Clean and maintain the printer ● Update the HP Photosmart printer driver software ● Store the printer and print cartridge ● Maintain the quality of the printer and printing supplies, and to ensure that your camera, see the documentation that last. For optimal printing results, HP recommends using only HP print cartridges. Maintain and transport the printer 27 HP Vivera Inks deliver true-to-life photo quality and exceptional...
User Guide
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... printer can print an alignment page when you are using the correct print cartridge. The Print Cartridge light flashes red. 4. Make sure the power is on ink, the Print Cartridge light turns solid red. Open the print cartridge door of the printer. When the print cartridge is not covered by the HP warranty. Remove the pink tape 28 HP Photosmart A310 series Remove the pink tape from modifying or refilling HP cartridges is low on . 2. Do not touch the copper-colored contacts or the ink nozzles. Caution Check that you insert the new print cartridge...
... printer can print an alignment page when you are using the correct print cartridge. The Print Cartridge light flashes red. 4. Make sure the power is on ink, the Print Cartridge light turns solid red. Open the print cartridge door of the printer. When the print cartridge is not covered by the HP warranty. Remove the pink tape 28 HP Photosmart A310 series Remove the pink tape from modifying or refilling HP cartridges is low on . 2. Do not touch the copper-colored contacts or the ink nozzles. Caution Check that you insert the new print cartridge...
User Guide
Page 38
... paper with the ink nozzle plate facing up. Open the print cartridge door. 3. Be careful not to clean the contacts: - Cotton swabs or other soft, lint-free material that can damage the print cartridge) - Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab. 5. Manually clean the print cartridge contacts If you use the printer in clogs, ink failure, and bad electrical connections. 34 HP Photosmart A310 series...
... paper with the ink nozzle plate facing up. Open the print cartridge door. 3. Be careful not to clean the contacts: - Cotton swabs or other soft, lint-free material that can damage the print cartridge) - Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab. 5. Manually clean the print cartridge contacts If you use the printer in clogs, ink failure, and bad electrical connections. 34 HP Photosmart A310 series...
User Guide
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... tray. Load paper in printouts are misaligned, or if the alignment page does not print correctly when you insert a new print cartridge, use the following procedure to align the print cartridge again. Insert the print cartridge in the printer, and then close the print cartridge door. Align the print cartridge The first time you have installed the HP Photosmart software, HP recommends aligning the print cartridge from the software because it is easier. Make sure the printer is calibrated for this type of paper. 3. HP recommends using HP Advanced Photo Paper for instructions...
... tray. Load paper in printouts are misaligned, or if the alignment page does not print correctly when you insert a new print cartridge, use the following procedure to align the print cartridge again. Insert the print cartridge in the printer, and then close the print cartridge door. Align the print cartridge The first time you have installed the HP Photosmart software, HP recommends aligning the print cartridge from the software because it is easier. Make sure the printer is calibrated for this type of paper. 3. HP recommends using HP Advanced Photo Paper for instructions...
User Guide
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... printing from a computer, see the documentation that came with the camera. Printer hardware problems Before contacting HP support, read this section for troubleshooting tips or go to use. Cause The printer requires attention. The Attention light is designed to be reliable and easy to the online support services at www.hp.com/support. Troubleshooting 43 6 Troubleshooting The HP Photosmart A310 series printer is flashing red. Try the following solutions. Note If you want to connect...
... printing from a computer, see the documentation that came with the camera. Printer hardware problems Before contacting HP support, read this section for troubleshooting tips or go to use. Cause The printer requires attention. The Attention light is designed to be reliable and easy to the online support services at www.hp.com/support. Troubleshooting 43 6 Troubleshooting The HP Photosmart A310 series printer is flashing red. Try the following solutions. Note If you want to connect...
User Guide
Page 52
... when its power supply has been interrupted and then restored. Printing problems Before contacting HP support, read this section for a while. If the printer is charged and when the battery has been fully discharged, it could take up 12 hours to the online support services at www.hp.com/support. 48 HP Photosmart A310 series This is normal operation-the printer is performing an automatic maintenance procedure to indicate...
... when its power supply has been interrupted and then restored. Printing problems Before contacting HP support, read this section for a while. If the printer is charged and when the battery has been fully discharged, it could take up 12 hours to the online support services at www.hp.com/support. 48 HP Photosmart A310 series This is normal operation-the printer is performing an automatic maintenance procedure to indicate...
User Guide
Page 56
... ejects paper if it will need to print. The printer ejects the paper when preparing to be interfering with the operation of photo paper at a time. If it is solid red, it means that the paper has already been printed on ink and will go into the input tray. Insert the paper as far as it detects that the HP 110 Tri-color Inkjet print cartridge is low on . 52 HP Photosmart A310 series
... ejects paper if it will need to print. The printer ejects the paper when preparing to be interfering with the operation of photo paper at a time. If it is solid red, it means that the paper has already been printed on ink and will go into the input tray. Insert the paper as far as it detects that the HP 110 Tri-color Inkjet print cartridge is low on . 52 HP Photosmart A310 series
User Guide
Page 58
... need to be cleaned. For more information, see unexpected results. Cause Photo Fix is on and the HP Real Life Technologies are adjusting for troubleshooting tips or go to also read this section for red-eye, brightening, focus, and contrast. Bluetooth printing problems Before contacting HP support, read the documentation that came with your HP Bluetooth wireless printer adapter and your device with Bluetooth wireless technology. 54 HP Photosmart A310 series When I print photos...
... need to be cleaned. For more information, see unexpected results. Cause Photo Fix is on and the HP Real Life Technologies are adjusting for troubleshooting tips or go to also read this section for red-eye, brightening, focus, and contrast. Bluetooth printing problems Before contacting HP support, read the documentation that came with your HP Bluetooth wireless printer adapter and your device with Bluetooth wireless technology. 54 HP Photosmart A310 series When I print photos...
User Guide
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... be set to the online support services at www.hp.com/support. "Cover open or ajar. 56 HP Photosmart A310 series Cause The print cartridge door may appear on the top of the device or go to the wrong mode, so that the printer cannot recognize the camera. Follow the instructions to the PictBridge port on your camera image display when the camera is open," or "Ink cover open." support borderless printing. Contact the vendor of the printer. Change the USB configuration...
... be set to the online support services at www.hp.com/support. "Cover open or ajar. 56 HP Photosmart A310 series Cause The print cartridge door may appear on the top of the device or go to the wrong mode, so that the printer cannot recognize the camera. Follow the instructions to the PictBridge port on your camera image display when the camera is open," or "Ink cover open." support borderless printing. Contact the vendor of the printer. Change the USB configuration...
User Guide
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... print cartridge may be empty or low on again, and then try printing your photo again. Cause The paper is not loaded correctly, the paper is jammed, or the printer is out of paper. "Paper-related error," "Printer is out of paper," or "Printer has a paper jam." If the print cartridge is empty, replace it. Solution Close the print cartridge door to make sure that an HP 110 Tri-color Inkjet print cartridge is correctly loaded in the input tray. "Hardware error" or "Fatal error...
... print cartridge may be empty or low on again, and then try printing your photo again. Cause The paper is not loaded correctly, the paper is jammed, or the printer is out of paper. "Paper-related error," "Printer is out of paper," or "Printer has a paper jam." If the print cartridge is empty, replace it. Solution Close the print cartridge door to make sure that an HP 110 Tri-color Inkjet print cartridge is correctly loaded in the input tray. "Hardware error" or "Fatal error...
User Guide
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S sharpen photos 21 software installing 69 updating 36 specifications 61 storing photo paper 39 print cartridges 38 printer 38 support process 65 support, technical 65 system requirements 61 T technical support 65 test page 32 transporting printer 11 trays, paper 4 troubleshooting Bluetooth 54 camera error messages 56 hardware 43 HP support 65 lights 71 paper problems 49 U updating software 36 USB port 4 specifications 61 W warranty 68 Web support 65 Index 79
S sharpen photos 21 software installing 69 updating 36 specifications 61 storing photo paper 39 print cartridges 38 printer 38 support process 65 support, technical 65 system requirements 61 T technical support 65 test page 32 transporting printer 11 trays, paper 4 troubleshooting Bluetooth 54 camera error messages 56 hardware 43 HP support 65 lights 71 paper problems 49 U updating software 36 USB port 4 specifications 61 W warranty 68 Web support 65 Index 79