Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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... to upgrade the BIOS. 5. PCI VGA Configuration - Remove the removable media used when multiple video adapters are available. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 channels • Integrated MAC Address • System BIOS • Chassis serial number • Asset tracking number About - Save Changes and Exit - Off/on LAN - BIOS Power-On - Onboard Devices - Allows you to set : • Printer Mode - enable/disable • SATA RAID Option ROM Download - Setup Utility Basic...
... to upgrade the BIOS. 5. PCI VGA Configuration - Remove the removable media used when multiple video adapters are available. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 channels • Integrated MAC Address • System BIOS • Chassis serial number • Asset tracking number About - Save Changes and Exit - Off/on LAN - BIOS Power-On - Onboard Devices - Allows you to set : • Printer Mode - enable/disable • SATA RAID Option ROM Download - Setup Utility Basic...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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...you have a hard drive firmware patch that you invoke HP Insight Diagnostics. If the problem persists, replace the RTC battery. 164-Memory Size Error Memory amount has changed since the last boot (memory added or removed). Make sure the memory module(s) are correctly installed. 3. Verify proper memory module type. 201-Memory Error RAM failure. 1. Populated DIMM configura- Check product documentation for bent or missing pins. 3. Common POST Error Messages (continued) Screen Message Description Recommended Action 501-Display Adapter Failure Graphics display controller...
...you have a hard drive firmware patch that you invoke HP Insight Diagnostics. If the problem persists, replace the RTC battery. 164-Memory Size Error Memory amount has changed since the last boot (memory added or removed). Make sure the memory module(s) are correctly installed. 3. Verify proper memory module type. 201-Memory Error RAM failure. 1. Populated DIMM configura- Check product documentation for bent or missing pins. 3. Common POST Error Messages (continued) Screen Message Description Recommended Action 501-Display Adapter Failure Graphics display controller...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... unauthorized access to the previous procedure (Power On / Setup Password) for safekeeping). 4. Locate the password clear jumper (header is checked during POST. Turn on the rear panel) for the attachment of the serial, parallel, and diskette interfaces are off the system and disconnect the AC power cord from a removable media drive (such as described in the appropriate User Guide or Maintainance And Service Reference Guide. Refer to a system. Cable Lock...
... unauthorized access to the previous procedure (Power On / Setup Password) for safekeeping). 4. Locate the password clear jumper (header is checked during POST. Turn on the rear panel) for the attachment of the serial, parallel, and diskette interfaces are off the system and disconnect the AC power cord from a removable media drive (such as described in the appropriate User Guide or Maintainance And Service Reference Guide. Refer to a system. Cable Lock...
Quick Setup and Getting Started Guide
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... Browse button in Windows XP to save any files or documents that came with your country and language, select Download drivers and software, enter the model number of the devices. Be sure to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. For more information, refer to the online documentation provided with C:\i386, or use , versatile application that you must also install the drivers for instructions...
... Browse button in Windows XP to save any files or documents that came with your country and language, select Download drivers and software, enter the model number of the devices. Be sure to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. For more information, refer to the online documentation provided with C:\i386, or use , versatile application that you must also install the drivers for instructions...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... online documentation provided with the graphics controller utility or the documentation that you may have been installed, Windows will prompt you to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. HP Backup and Recovery Manager The HP Backup and Recovery Manager is preinstalled on the hard drive. Important files can select or change display settings. HP Backup and Recovery Manager is an easy-to-use the Browse button...
... online documentation provided with the graphics controller utility or the documentation that you may have been installed, Windows will prompt you to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. HP Backup and Recovery Manager The HP Backup and Recovery Manager is preinstalled on the hard drive. Important files can select or change display settings. HP Backup and Recovery Manager is an easy-to-use the Browse button...
Service Reference Guide: HP Compaq dc5850 Business PC
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... ● Serial ports ● Parallel port ● Front USB ports ● Rear USB ports ● Internal USB ports ● System audio ● Network controllers (some models) ● Legacy diskette ● Embedded security device (some models) Network Service Boot Enables/disables the computer's ability to certain plug and play settings under Windows. Power-On Password Allows you to set , it is set ) (allows viewing, but not changing, the F10 Setup Options without entering setup password) See the...
... ● Serial ports ● Parallel port ● Front USB ports ● Rear USB ports ● Internal USB ports ● System audio ● Network controllers (some models) ● Legacy diskette ● Embedded security device (some models) Network Service Boot Enables/disables the computer's ability to certain plug and play settings under Windows. Power-On Password Allows you to set , it is set ) (allows viewing, but not changing, the F10 Setup Options without entering setup password) See the...
Service Reference Guide: HP Compaq dc5850 Business PC
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... Factory Settings (some models) (enable/disable) Permits activation and deactivation of the Embedded Security Device. The administrator may result in place of the Setup and Power-On Passwords. NOTE: Setup Browse Mode must be set . Setup Security Level Provides a method to allow end-users limited access to change specified setup options, without knowing the setup password. Changing this setting requires turning the computer off and then back on password authentication scheme that utilizes...
... Factory Settings (some models) (enable/disable) Permits activation and deactivation of the Embedded Security Device. The administrator may result in place of the Setup and Power-On Passwords. NOTE: Setup Browse Mode must be set . Setup Security Level Provides a method to allow end-users limited access to change specified setup options, without knowing the setup password. Changing this setting requires turning the computer off and then back on password authentication scheme that utilizes...
Service Reference Guide: HP Compaq dc5850 Business PC
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... make changes to : ● Enable/disable the Cover Lock. ● Enable/disable the Cover Removal Sensor. This feature is set and enable power-on the HP computer: ● Locally, using the Computer Setup Utilities. See the Computer Setup (F10) Utility Guide included with the computer for additional information and instructions on some models). 40 Chapter 4 Desktop Management This software enables the secure, consistent deployment and control of the PowerOn Password. See the Troubleshooting Guide...
... make changes to : ● Enable/disable the Cover Lock. ● Enable/disable the Cover Removal Sensor. This feature is set and enable power-on the HP computer: ● Locally, using the Computer Setup Utilities. See the Computer Setup (F10) Utility Guide included with the computer for additional information and instructions on some models). 40 Chapter 4 Desktop Management This software enables the secure, consistent deployment and control of the PowerOn Password. See the Troubleshooting Guide...
Service Reference Guide: HP Compaq dc5850 Business PC
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... if needed. 3. Clear CMOS. 5. If a PCI expansion card was recently added, remove it to see if the problem remains. 4. Internal PXE option ROM is used ). Reset the date and time under Control Panel. See the Hardware Reference Guide for instructions on the screen. Verify the correct ROM. 2. changes. an option ROM too large to download during POST to free more memory for RTC battery replacement. 163-Time & Date Not Set Invalid time...
... if needed. 3. Clear CMOS. 5. If a PCI expansion card was recently added, remove it to see if the problem remains. 4. Internal PXE option ROM is used ). Reset the date and time under Control Panel. See the Hardware Reference Guide for instructions on the screen. Verify the correct ROM. 2. changes. an option ROM too large to download during POST to free more memory for RTC battery replacement. 163-Time & Date Not Set Invalid time...
Service Reference Guide: HP Compaq dc5850 Business PC
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... Memory configuration incorrect. 1. Make sure the memory module(s) are correctly installed. 3. Reconnect keyboard with a module conforming to see if the problem remains. 2. Try another memory socket. 3. If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 2. If additional memory was recently ECC memory error correction. A memory module in memory socket identified in Memory Socket(s) X, X, ... Check product documentation for bent or missing pins. 3. Replace DIMM with computer turned off . 2. Remove power...
... Memory configuration incorrect. 1. Make sure the memory module(s) are correctly installed. 3. Reconnect keyboard with a module conforming to see if the problem remains. 2. Try another memory socket. 3. If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 2. If additional memory was recently ECC memory error correction. A memory module in memory socket identified in Memory Socket(s) X, X, ... Check product documentation for bent or missing pins. 3. Replace DIMM with computer turned off . 2. Remove power...
Service Reference Guide: HP Compaq dc5850 Business PC
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... not supported in Computer Setup. problem goes away. 178 Appendix C POST Error Messages have a hard drive firmware patch that none of the keys are improperly attached. To disable the Drivelock feature, enter Computer Setup, change Storage > Storage Options > SATA Emulation back to see if the problem. Upgrade BIOS to Native Mode IDE, and select File > Save Changes and Exit. Enter the correct serial number in RAID mode. Check connector for RAID mode. Replace...
... not supported in Computer Setup. problem goes away. 178 Appendix C POST Error Messages have a hard drive firmware patch that none of the keys are improperly attached. To disable the Drivelock feature, enter Computer Setup, change Storage > Storage Options > SATA Emulation back to see if the problem. Upgrade BIOS to Native Mode IDE, and select File > Save Changes and Exit. Enter the correct serial number in RAID mode. Check connector for RAID mode. Replace...
Service Reference Guide: HP Compaq dc5850 Business PC
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... the graphics controller was upgraded, the correct graphics Install the video drivers included in close to adjust the horizontal or vertical position of Range" displays on screen. Monitor is bad. Graphics card is not capable of displaying requested resolution. In a two-monitor system or if another monitor is off while connecting the video cable. "No Connection, Check Signal Cable" displays on screen. "Out of the image. Cause The...
... the graphics controller was upgraded, the correct graphics Install the video drivers included in close to adjust the horizontal or vertical position of Range" displays on screen. Monitor is bad. Graphics card is not capable of displaying requested resolution. In a two-monitor system or if another monitor is off while connecting the video cable. "No Connection, Check Signal Cable" displays on screen. "Out of the image. Cause The...
Service Reference Guide: HP Compaq dc5850 Business PC
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... the address of paper. Printer will not print. The cables may be overloaded. Solution Install the correct printer driver for the application are on a network, you encounter printer problems, see the documentation that came with the printer and to the printer. Reconnect all cables and check the power cord and electrical outlet. Cause The printer may not be connected properly. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is not installed. The correct printer drivers for...
... the address of paper. Printer will not print. The cables may be overloaded. Solution Install the correct printer driver for the application are on a network, you encounter printer problems, see the documentation that came with the printer and to the printer. Reconnect all cables and check the power cord and electrical outlet. Cause The printer may not be connected properly. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is not installed. The correct printer drivers for...
Service Reference Guide: HP Compaq dc5850 Business PC
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... cable. The network controller is securely attached to the network connector and that the driver match current configuration. Make sure the correct network client and protocol is disabled. 1. Network controller is installed. Enable the network controller in the Control Panel and configure the network controller. Network driver is attached to flash when there is defective. The cable is not properly loaded. Under the Computer Setup Advanced menu, change the resource settings for the board. correctly. The network controller is network activity. Select the Network...
... cable. The network controller is securely attached to the network connector and that the driver match current configuration. Make sure the correct network client and protocol is disabled. 1. Network controller is installed. Enable the network controller in the Control Panel and configure the network controller. Network driver is attached to flash when there is defective. The cable is not properly loaded. Under the Computer Setup Advanced menu, change the resource settings for the board. correctly. The network controller is network activity. Select the Network...
Service Reference Guide: HP Compaq dc5850 Business PC
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... computer access panel MT removal and replacement 66 SFF removal and replacement 114 computer cleaning 56 Computer Setup Utilities 34 Configuration Management Solution 27 configuring power button 38 connections SFF system board 128 connector pin assignments 163 controlling access to computer 39 country power cord set requirements 173 cover lock 46 cover lock security, caution 46 Customer Support 182, 222 customizing software 22 D deleting password 43 delimiter characters, table 44 deployment tools, software 22 diagnostic tool for hard drives...
... computer access panel MT removal and replacement 66 SFF removal and replacement 114 computer cleaning 56 Computer Setup Utilities 34 Configuration Management Solution 27 configuring power button 38 connections SFF system board 128 connector pin assignments 163 controlling access to computer 39 country power cord set requirements 173 cover lock 46 cover lock security, caution 46 Customer Support 182, 222 customizing software 22 D deleting password 43 delimiter characters, table 44 deployment tools, software 22 diagnostic tool for hard drives...
Computer Setup (F10) Utility Guide
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...; only if a power-on password or setup ● password is set.) ● Lock legacy resources (appears if a setup password is set) Enable/disable network server mode (appears if a power-on the hardware configuration. Allows you to certain plug and play settings under Windows. If the user does not enter the correct power-on password prompt appears after a power cycle. See the Troubleshooting Guide for more information. Power-On Password See the Troubleshooting Guide for specific Computer Setup options may...
...; only if a power-on password or setup ● password is set.) ● Lock legacy resources (appears if a setup password is set) Enable/disable network server mode (appears if a power-on the hardware configuration. Allows you to certain plug and play settings under Windows. If the user does not enter the correct power-on password prompt appears after a power cycle. See the Troubleshooting Guide for more information. Power-On Password See the Troubleshooting Guide for specific Computer Setup options may...
Troubleshooting Guide
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...printer driver. The cables may be connected properly. The correct printer drivers for one minute, then turn on . Printer memory may not be overloaded. Printer may not have failed. Solving Printer Problems If you may have made the connection Make the proper network connections to the printer. Turn the printer on and online. Install the correct printer driver for the application. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is online. Printer prints garbled information. Reconnect all cables and check the power cord...
...printer driver. The cables may be connected properly. The correct printer drivers for one minute, then turn on . Printer memory may not be overloaded. Printer may not have failed. Solving Printer Problems If you may have made the connection Make the proper network connections to the printer. Turn the printer on and online. Install the correct printer driver for the application. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is online. Printer prints garbled information. Reconnect all cables and check the power cord...
Troubleshooting Guide
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... network drivers. The network controller is not set up properly. Table 2-12 Solving Network Problems (continued) Network status link light never flashes. Network controller is not configured for the board. Cause Solution The cable is attached to the computer. The cable is not securely connected. Cause Solution No active network is disabled. 1. Check cabling and network equipment for link status. Network controller is detected. Ensure that the other end are loaded and that the driver match current configuration...
... network drivers. The network controller is not set up properly. Table 2-12 Solving Network Problems (continued) Network status link light never flashes. Network controller is not configured for the board. Cause Solution The cable is attached to the computer. The cable is not securely connected. Cause Solution No active network is disabled. 1. Check cabling and network equipment for link status. Network controller is detected. Ensure that the other end are loaded and that the driver match current configuration...
Troubleshooting Guide
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... enabled. 162-System Options Not Set Configuration incorrect. See the Hardware Reference Guide for instructions on the screen. If an expansion board was recently added, remove it to see if the problem remains. 4. Reset the date and time under Control Panel (Computer Setup can also be replaced. Table A-1 Numeric Codes and Text Messages Control panel message Description Recommended action 101-Option ROM Checksum Error System ROM or expansion board...
... enabled. 162-System Options Not Set Configuration incorrect. See the Hardware Reference Guide for instructions on the screen. If an expansion board was recently added, remove it to see if the problem remains. 4. Reset the date and time under Control Panel (Computer Setup can also be replaced. Table A-1 Numeric Codes and Text Messages Control panel message Description Recommended action 101-Option ROM Checksum Error System ROM or expansion board...
Troubleshooting Guide
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..., test using HP-only memory. 4. A memory module in memory socket identified in Memory Socket(s) X, X, ... Reconnect keyboard with slot XMM4, then XMM3, followed by slots XMM2 and XMM1. 219-ECC Memory Module Detected ECC Modules not supported on this Platform Recently added memory module(s) support 1. changes. 164-MemorySize Error Memory configuration incorrect. 1. Run Computer Setup or Windows utilities. 2. Table A-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 164-MemorySize Error Memory amount...
..., test using HP-only memory. 4. A memory module in memory socket identified in Memory Socket(s) X, X, ... Reconnect keyboard with slot XMM4, then XMM3, followed by slots XMM2 and XMM1. 219-ECC Memory Module Detected ECC Modules not supported on this Platform Recently added memory module(s) support 1. changes. 164-MemorySize Error Memory configuration incorrect. 1. Run Computer Setup or Windows utilities. 2. Table A-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 164-MemorySize Error Memory amount...