Service Manual
Page 8
... Alerts software 245 Control-panel menus 247 Using control-panel menus 247 Resets submenu 247 Diagnostics menu 248 Service menu (service PIN codes 249 Printer resets and power-on modes 251 Cold reset 251 NVRAM initialization 251 Hard-disk initialization 252 Power-on ... 255 Display-message troubleshooting 257 Status messages 257 Warning messages 257 Error messages 257 Critical-error messages 257 Alphabetical printer messages 258 Numerical printer messages 274 Paper-path troubleshooting 295 Overview 295 Paper-jam recovery 296 Avoiding paper jams 297 Persistent jams 298 ...
... Alerts software 245 Control-panel menus 247 Using control-panel menus 247 Resets submenu 247 Diagnostics menu 248 Service menu (service PIN codes 249 Printer resets and power-on modes 251 Cold reset 251 NVRAM initialization 251 Hard-disk initialization 252 Power-on ... 255 Display-message troubleshooting 257 Status messages 257 Warning messages 257 Error messages 257 Critical-error messages 257 Alphabetical printer messages 258 Numerical printer messages 274 Paper-path troubleshooting 295 Overview 295 Paper-jam recovery 296 Avoiding paper jams 297 Persistent jams 298 ...
Service Manual
Page 55
... Contents Using the control panel 36 Control-panel layout 36 Control-panel lights 36 Control-panel buttons 37 Using the printer Help system 37 Settings and defaults 38 Setting the control-panel display language 38 Control-panel menus 39 Overview 39 Printing and ... submenu 46 System Setup submenu 49 Stapler/stacker submenu 51 I/O submenu 52 For information about the resets submenu, diagnostics menu, and the service menu, see "Resets submenu" on page 247, "Diagnostics menu" on page 248, and "Service menu (service PIN codes)" on page 249. Q2431-90912 Chapter 3 Printer operation 35
... Contents Using the control panel 36 Control-panel layout 36 Control-panel lights 36 Control-panel buttons 37 Using the printer Help system 37 Settings and defaults 38 Setting the control-panel display language 38 Control-panel menus 39 Overview 39 Printing and ... submenu 46 System Setup submenu 49 Stapler/stacker submenu 51 I/O submenu 52 For information about the resets submenu, diagnostics menu, and the service menu, see "Resets submenu" on page 247, "Diagnostics menu" on page 248, and "Service menu (service PIN codes)" on page 249. Q2431-90912 Chapter 3 Printer operation 35
Service Manual
Page 58
... when you want to see "Resets submenu" on page 247, "Diagnostics menu" on page 248, and "Service menu (service PIN codes)" on page 41. The default setting is turned off. The message SELECT LANGUAGE appears on the printer. Settings sent from the software to hold the SELECT ( ) button while turning on the display. For...
... when you want to see "Resets submenu" on page 247, "Diagnostics menu" on page 248, and "Service menu (service PIN codes)" on page 41. The default setting is turned off. The message SELECT LANGUAGE appears on the printer. Settings sent from the software to hold the SELECT ( ) button while turning on the display. For...
Service Manual
Page 59
... Diagnostics menu ("Diagnostics menu" on page 248) q Service menu ("Service menu (service PIN codes)" on page 249) Printing and changing control-panel menus To see the menu tables in "Control-panel menus" on page 39. You might want to control the printer, and they override the printer control-panel settings. See the Help file for... print a control-panel menu map. Use the control panel to gain access to INFORMATION, and then press the SELECT ( ) button. 3. Q2431-90912 Chapter 3 Printer operation 39 Use the UP ARROW ( ) button or the DOWN ARROW ( ) button to scroll to open the menus...
... Diagnostics menu ("Diagnostics menu" on page 248) q Service menu ("Service menu (service PIN codes)" on page 249) Printing and changing control-panel menus To see the menu tables in "Control-panel menus" on page 39. You might want to control the printer, and they override the printer control-panel settings. See the Help file for... print a control-panel menu map. Use the control panel to gain access to INFORMATION, and then press the SELECT ( ) button. 3. Q2431-90912 Chapter 3 Printer operation 39 Use the UP ARROW ( ) button or the DOWN ARROW ( ) button to scroll to open the menus...
Service Manual
Page 181
...Configuration page" on page 249. Remove two screws (callout 1). 3. See "Service menu (service PIN codes)" on page 241. Remove the formatter cover. Slide the formatter assembly toward the rear of the printer to restore any user-set product configuration options after you install a replacement formatter... formatter. 1. See "NVRAM initialization" on the these pages to release it. Finally, reset the printer's display language to access the service menu and enter the total page count, the maintenance count, the service ID, the cold reset paper size, and the serial number.
...Configuration page" on page 249. Remove two screws (callout 1). 3. See "Service menu (service PIN codes)" on page 241. Remove the formatter cover. Slide the formatter assembly toward the rear of the printer to restore any user-set product configuration options after you install a replacement formatter... formatter. 1. See "NVRAM initialization" on the these pages to release it. Finally, reset the printer's display language to access the service menu and enter the total page count, the maintenance count, the service ID, the cold reset paper size, and the serial number.
Service Manual
Page 247
... information 246 Control-panel menus 247 Using control-panel menus 247 Resets submenu 247 Diagnostics menu 248 Service menu (service PIN codes 249 Service ID 250 Restoring the Service ID 250 Converting the Service ID to an actual date 250 Printer resets and power-on modes 251 Cold reset 251 To perform a cold reset 251 NVRAM initialization...
... information 246 Control-panel menus 247 Using control-panel menus 247 Resets submenu 247 Diagnostics menu 248 Service menu (service PIN codes 249 Service ID 250 Restoring the Service ID 250 Converting the Service ID to an actual date 250 Printer resets and power-on modes 251 Cold reset 251 To perform a cold reset 251 NVRAM initialization...
Service Manual
Page 269
...been printed on this printer if a maintenance kit has not yet been installed (during the first 200,000 pages). q Maintenance interval. q Serial number. When you replace the formatter. The service menu is required. Use the PIN code 11420002 for the HP LaserJet 4200 product and the PIN code 11430002 for ...initial default factory settings for the HP LaserJet 4300 product. 1. Letter and A4 are selected or changed. Use the Up Arrow ( ) button or the Down Arrow ( ) button to scroll to save that digit. Select this item to clear (resets to the service-menu item that you have typed...
...been printed on this printer if a maintenance kit has not yet been installed (during the first 200,000 pages). q Maintenance interval. q Serial number. When you replace the formatter. The service menu is required. Use the PIN code 11420002 for the HP LaserJet 4200 product and the PIN code 11430002 for ...initial default factory settings for the HP LaserJet 4300 product. 1. Letter and A4 are selected or changed. Use the Up Arrow ( ) button or the Down Arrow ( ) button to scroll to save that digit. Select this item to clear (resets to the service-menu item that you have typed...
Service Manual
Page 443
...-sheet feeder 339 operation 78, 80, 84 pickup sensor 97 pickup solenoid 82 PIN codes for service 249 pitch for stapler and stapler/stacker 102 troubleshooting checks 236 power supply assembly 377... 347 feeder control, 1,500-sheet feeder 343, 399 laser driver 76, 77 LED, stacker and stapler/stacker 347 paper-deck driver 94 printer 338 scanner motor 76 stacker 103, 347 stacker driver 103... memory, fonts, and mass storage 365 printer maintenance kits 366 PartnerCare 29, 363 partners HP Connect Online support website 362 HP Partner Care support 29 HP PartnerCare support 363 parts diagrams and lists ...
...-sheet feeder 339 operation 78, 80, 84 pickup sensor 97 pickup solenoid 82 PIN codes for service 249 pitch for stapler and stapler/stacker 102 troubleshooting checks 236 power supply assembly 377... 347 feeder control, 1,500-sheet feeder 343, 399 laser driver 76, 77 LED, stacker and stapler/stacker 347 paper-deck driver 94 printer 338 scanner motor 76 stacker 103, 347 stacker driver 103... memory, fonts, and mass storage 365 printer maintenance kits 366 PartnerCare 29, 363 partners HP Connect Online support website 362 HP Partner Care support 29 HP PartnerCare support 363 parts diagrams and lists ...
Service Manual
Page 446
See HP Jetdirect print servers service agreements 29, 363 approach 28 before performing and after completing checklists 133 PIN codes 249 service ID converting to an actual date 250 description 250 on configuration page 241 restoring 250 setting 249 Service menu on control panel 249 and cold reset ...location on configuration page 241 product, location on images, troubleshooting 320 soft fonts, setting slot location 45 software ordering related 362 Printer Status and Alerts 245 troubleshooting 29, 363 software CD-ROM documentation contents 367 part numbers 367 solenoids 1,500-sheet feeder 343 ...
See HP Jetdirect print servers service agreements 29, 363 approach 28 before performing and after completing checklists 133 PIN codes 249 service ID converting to an actual date 250 description 250 on configuration page 241 restoring 250 setting 249 Service menu on control panel 249 and cold reset ...location on configuration page 241 product, location on images, troubleshooting 320 soft fonts, setting slot location 45 software ordering related 362 Printer Status and Alerts 245 troubleshooting 29, 363 software CD-ROM documentation contents 367 part numbers 367 solenoids 1,500-sheet feeder 343 ...