Service Manual
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...List of figures List of tables 1 Printer description Printer configurations 3 Model and serial numbers 4 Site requirements 5 Printer specifications 5 Environmental specifications 7 Paper ...Laser statement (Finland 22 Regulatory information 23 FCC regulations 23 Environmental product stewardship program 24 HP Printing Supplies Returns and Recycling program information 25 Declarations of Conformity 26 Declaration of Conformity 26 Canadian DOC regulations 26 2 Service approach Service approach 28 Parts and supplies 28 Ordering information 28 Related documentation and software...
...List of figures List of tables 1 Printer description Printer configurations 3 Model and serial numbers 4 Site requirements 5 Printer specifications 5 Environmental specifications 7 Paper ...Laser statement (Finland 22 Regulatory information 23 FCC regulations 23 Environmental product stewardship program 24 HP Printing Supplies Returns and Recycling program information 25 Declarations of Conformity 26 Declaration of Conformity 26 Canadian DOC regulations 26 2 Service approach Service approach 28 Parts and supplies 28 Ordering information 28 Related documentation and software...
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...-on checks 236 Troubleshooting tools 239 Information pages 239 Embedded Web server 243 Gaining access to the embedded Web server 243 Printer Status and Alerts software 245 Control-panel menus 247 Using control-panel menus 247 Resets submenu 247 Diagnostics menu 248 Service menu (service PIN codes... 249 Printer resets and power-on modes 251 Cold reset 251 NVRAM initialization 251 Hard-disk initialization 252 Power-on bypass 252 ...
...-on checks 236 Troubleshooting tools 239 Information pages 239 Embedded Web server 243 Gaining access to the embedded Web server 243 Printer Status and Alerts software 245 Control-panel menus 247 Using control-panel menus 247 Resets submenu 247 Diagnostics menu 248 Service menu (service PIN codes... 249 Printer resets and power-on modes 251 Cold reset 251 NVRAM initialization 251 Hard-disk initialization 252 Power-on bypass 252 ...
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... 326 Jam errors 327 Paper transport errors 330 Malfunction errors 330 Component errors 331 Printer component locations 332 Main printer parts 332 Printer switches and sensors 336 Printer motors and fans 337 Printer PCAs 338 Accessory component locations 339 500-sheet feeder main parts 339 500-sheet ...General timing diagrams 357 8 Parts and diagrams Ordering parts, supplies, and getting support 362 Ordering information 362 Related documentation and software 362 Support 362 Accessories and supplies 364 How to use the parts lists and diagrams 367 Parts diagrams and lists 368 ...
... 326 Jam errors 327 Paper transport errors 330 Malfunction errors 330 Component errors 331 Printer component locations 332 Main printer parts 332 Printer switches and sensors 336 Printer motors and fans 337 Printer PCAs 338 Accessory component locations 339 500-sheet feeder main parts 339 500-sheet ...General timing diagrams 357 8 Parts and diagrams Ordering parts, supplies, and getting support 362 Ordering information 362 Related documentation and software 362 Support 362 Accessories and supplies 364 How to use the parts lists and diagrams 367 Parts diagrams and lists 368 ...
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...weight and thickness, as well as environmental conditions. 3. Q2431-90912 Chapter 1 Printer description 11 The printer supports a wide range of 75-g/m2 (20-lb) paper Legal 216 by 356 mm (8.5 by 14 inches) 1. Check the printer software for supported sizes. 2. Tray 1 Media specifications (continued) Labels Minimum: ...A4 216 by 279 mm (8.5 by 11 inches) 210 by 297 mm (8.3 by 8.3 inch) Capacity2 500 sheets of sizes. Check the printer software for supported sizes. 2. Tray 2 and 500-sheet feeder media specifications Size Dimensions1 Weight Letter 216 by 279 mm (8.5 by 11 inches)...
...weight and thickness, as well as environmental conditions. 3. Q2431-90912 Chapter 1 Printer description 11 The printer supports a wide range of 75-g/m2 (20-lb) paper Legal 216 by 356 mm (8.5 by 14 inches) 1. Check the printer software for supported sizes. 2. Tray 1 Media specifications (continued) Labels Minimum: ...A4 216 by 279 mm (8.5 by 11 inches) 210 by 297 mm (8.3 by 8.3 inch) Capacity2 500 sheets of sizes. Check the printer software for supported sizes. 2. Tray 2 and 500-sheet feeder media specifications Size Dimensions1 Weight Letter 216 by 279 mm (8.5 by 11 inches)...
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... A4 can vary depending on paper weight and thickness, as well as environmental conditions. 3. The stacker and stapler/stacker do not support card stock. The printer supports a wide range of 75-g/m2 (20-lb) paper Legal 216 by 356 mm (8.5 by 11.7 inches) 60 to 120 g/m2 (16 to staple labels..., card stock, or transparencies. Q2431-90912 Chapter 1 Printer description 13 Note Table 12. All sizes can be stapled. Do not use the stapler/stacker to 32 lb) 15 sheets of sizes. Check the...
... A4 can vary depending on paper weight and thickness, as well as environmental conditions. 3. The stacker and stapler/stacker do not support card stock. The printer supports a wide range of 75-g/m2 (20-lb) paper Legal 216 by 356 mm (8.5 by 11.7 inches) 60 to 120 g/m2 (16 to staple labels..., card stock, or transparencies. Q2431-90912 Chapter 1 Printer description 13 Note Table 12. All sizes can be stapled. Do not use the stapler/stacker to 32 lb) 15 sheets of sizes. Check the...
Service Manual
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2 Service approach Contents Service approach 28 Parts and supplies 28 Ordering information 28 Related documentation and software 28 Support 28 HP-authorized resellers and support 29 HP service agreements 29 HP PartnerCare 29 Worldwide service and support offices 30 Print-cartridge information 31 Refilled print cartridges 31 Recycling print cartridges 31 Returns 31 Hewlett-Packard limited warranty statement 32 Limited warranty for toner cartridge life 33 Q2431-90912 Chapter 2 Service approach 27
2 Service approach Contents Service approach 28 Parts and supplies 28 Ordering information 28 Related documentation and software 28 Support 28 HP-authorized resellers and support 29 HP service agreements 29 HP PartnerCare 29 Worldwide service and support offices 30 Print-cartridge information 31 Refilled print cartridges 31 Recycling print cartridges 31 Returns 31 Hewlett-Packard limited warranty statement 32 Limited warranty for toner cartridge life 33 Q2431-90912 Chapter 2 Service approach 27
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...printer. Order accessories from any other site. Technical support websites HP Connect Online. (for HP partners) http://www.connect-online.hp.com HP Connect Online is an Internet site that are specifically designed for this manual contains FRU and accessory part numbers. And you need for your daily business. Software... and supplies Ordering information Chapter 8 of components on the web page. HP Customer Care Online. Related documentation and software Order documentation and software from the HP Services. Select the support block. Support Table 14. Use only the ...
...printer. Order accessories from any other site. Technical support websites HP Connect Online. (for HP partners) http://www.connect-online.hp.com HP Connect Online is an Internet site that are specifically designed for this manual contains FRU and accessory part numbers. And you need for your daily business. Software... and supplies Ordering information Chapter 8 of components on the web page. HP Customer Care Online. Related documentation and software Order documentation and software from the HP Services. Select the support block. Support Table 14. Use only the ...
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...the date of purchase of North America. HP service agreements For information about HP service agreements, call the phone number for areas outside of your printer. or (1) (800) 268-1221 in Canada. Try reinstalling the software. HP provides free telephone support during the product ... have the following information available: q product name (for example, HP LaserJet 4300 dtns) q product serial number (found on page 30 for your country/region (phone numbers are experiencing Test the software installation. When you will be connected to a responsive team waiting...
...the date of purchase of North America. HP service agreements For information about HP service agreements, call the phone number for areas outside of your printer. or (1) (800) 268-1221 in Canada. Try reinstalling the software. HP provides free telephone support during the product ... have the following information available: q product name (for example, HP LaserJet 4300 dtns) q product serial number (found on page 30 for your country/region (phone numbers are experiencing Test the software installation. When you will be connected to a responsive team waiting...
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... limited warranty statement HP PRODUCT HP LaserJet 4200, 4200n, 4200tn, 4200dtn, 4200dtns, and 4200dtnsL HP LaserJet 4300, 4300n, 4300tn, 4300dtn, 4300dtns, and 4300dtnsL DURATION OF WARRANTY 1 year from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification... or provinces do not allow limitations on the duration of such defects during the warranty period, HP will replace the software which prove to be defective. Warranty does not apply to defects in material and workmanship when properly...
... limited warranty statement HP PRODUCT HP LaserJet 4200, 4200n, 4200tn, 4200dtn, 4200dtns, and 4200dtnsL HP LaserJet 4300, 4300n, 4300tn, 4300dtn, 4300dtns, and 4300dtnsL DURATION OF WARRANTY 1 year from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification... or provinces do not allow limitations on the duration of such defects during the warranty period, HP will replace the software which prove to be defective. Warranty does not apply to defects in material and workmanship when properly...
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... value set at the factory. Table 17. For example, a request from software applications override printer defaults. Press and hold down the SELECT ( ) button until it is set to display messages in the software program for each menu item at the control panel when you want to use...to see "Resets submenu" on page 247, "Diagnostics menu" on page 248, and "Service menu (service PIN codes)" on the printer. Settings sent from the software to hold the SELECT ( ) button while turning on page 249. For information about the resets submenu, diagnostics menu, and the ...
... value set at the factory. Table 17. For example, a request from software applications override printer defaults. Press and hold down the SELECT ( ) button until it is set to display messages in the software program for each menu item at the control panel when you want to use...to see "Resets submenu" on page 247, "Diagnostics menu" on page 248, and "Service menu (service PIN codes)" on the printer. Settings sent from the software to hold the SELECT ( ) button while turning on page 249. For information about the resets submenu, diagnostics menu, and the ...
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...SELECT ( ) button. 3. Use the control panel to gain access to control the printer, and they override the printer control-panel settings. Printer settings can also be changed by the software program or the printer driver. For a complete list of menu items and possible values, see the current ...control-panel menu map. Use the UP ARROW ( ) button or the DOWN ARROW ( ) button to scroll to store the menu map near the printer for more information. q Retrieve job menu q Information menu q Paper handling menu q Configure device menu • Printing submenu • PCL submenu •...
...SELECT ( ) button. 3. Use the control panel to gain access to control the printer, and they override the printer control-panel settings. Printer settings can also be changed by the software program or the printer driver. For a complete list of menu items and possible values, see the current ...control-panel menu map. Use the UP ARROW ( ) button or the DOWN ARROW ( ) button to scroll to store the menu map near the printer for more information. q Retrieve job menu q Information menu q Paper handling menu q Configure device menu • Printing submenu • PCL submenu •...
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... several submenus. Use the UP ARROW ( ) button or the DOWN ARROW ( ) button to scroll to the selection on the printer control-panel display.) 40 Printer operation Q2431-90912 Use the UP ARROW ( ) button or the DOWN ARROW ( ) button to scroll to open the menus. ...2. Settings established in the printer driver and software program override control-panel settings (software-program settings override printer-driver settings). See the network administrator if a function has been locked. (ACCESS DENIED MENUS LOCKED appears on ...
... several submenus. Use the UP ARROW ( ) button or the DOWN ARROW ( ) button to scroll to the selection on the printer control-panel display.) 40 Printer operation Q2431-90912 Use the UP ARROW ( ) button or the DOWN ARROW ( ) button to scroll to open the menus. ...2. Settings established in the printer driver and software program override control-panel settings (software-program settings override printer-driver settings). See the network administrator if a function has been locked. (ACCESS DENIED MENUS LOCKED appears on ...
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... loaded in the tray. For more information, see the HP LaserJet 4200/4300 Use Guide. *ANY The value corresponds to ANY, LETTERHEAD the printer will pull media from tray 1 first if media is the number of paper in the software program or the printer driver. Program and printer-driver settings override control panel settings. The default value...
... loaded in the tray. For more information, see the HP LaserJet 4200/4300 Use Guide. *ANY The value corresponds to ANY, LETTERHEAD the printer will pull media from tray 1 first if media is the number of paper in the software program or the printer driver. Program and printer-driver settings override control panel settings. The default value...
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... the one side (simplex) of a sheet of copies. This setting applies only to print jobs tin which the paper size is not specified in the software program or the printer driver, such as you scroll through the available sizes.) This setting applies only to select the number of paper. 44... 21. Note It is best to print on both sides (duplex) or OFF to set the number of copies is not specified in the software program or the printer driver. Set the value to ON to print on one that has an asterisk (*) next to it is best to set the number...
... the one side (simplex) of a sheet of copies. This setting applies only to print jobs tin which the paper size is not specified in the software program or the printer driver, such as you scroll through the available sizes.) This setting applies only to select the number of paper. 44... 21. Note It is best to print on both sides (duplex) or OFF to set the number of copies is not specified in the software program or the printer driver. Set the value to ON to print on one that has an asterisk (*) next to it is best to set the number...
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...1, 2, or 3: Fonts stored in one line. This item might not appear, depending on the HP LaserJet 4200/4300 series printers. MANUAL FEED *OFF ON Use this item to instruct the printer to 80 10-pitch characters can be printed) error page prints. DARK: The internal Courier font ... vice versa). Table 22. ON: PS error page prints when PS errors occur. The font number appears in the software program or printer driver. (Program and printer-driver settings override control-panel settings.) FONT SOURCE *INTERNAL SOFT SLOT 1, 2, or 3 INTERNAL: Internal fonts. Printing submenu (...
...1, 2, or 3: Fonts stored in one line. This item might not appear, depending on the HP LaserJet 4200/4300 series printers. MANUAL FEED *OFF ON Use this item to instruct the printer to 80 10-pitch characters can be printed) error page prints. DARK: The internal Courier font ... vice versa). Table 22. ON: PS error page prints when PS errors occur. The font number appears in the software program or printer driver. (Program and printer-driver settings override control-panel settings.) FONT SOURCE *INTERNAL SOFT SLOT 1, 2, or 3 INTERNAL: Internal fonts. Printing submenu (...
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...side to set the registration for each line feed that has an asterisk (*) next to right. Program and printer-driver settings override control-panel settings. For more information, see the HP LaserJet 4200/4300 Use Guide. Use this menu are available in a font. X2 SHIFT: Registration of the tray. The ...is best to each setting is the number of several available symbol sets at the printer control panel. A symbol set for the first side (front) of all the characters in the software program or the printer driver (if the appropriate driver is encountered in the tray. PC8 or PC-...
...side to set the registration for each line feed that has an asterisk (*) next to right. Program and printer-driver settings override control-panel settings. For more information, see the HP LaserJet 4200/4300 Use Guide. Use this menu are available in a font. X2 SHIFT: Registration of the tray. The ...is best to each setting is the number of several available symbol sets at the printer control panel. A symbol set for the first side (front) of all the characters in the software program or the printer driver (if the appropriate driver is encountered in the tray. PC8 or PC-...
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... RESOLUTION 300 600 *FASTRES 1200 PRORES 1200 Set this value to change the fuser mode for compatibility with the HP LaserJet III family of printers. Print quality submenu (continued) Item Values Explanation FUSER MODES PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR ...1200: Produces near-1200-dpi print quality for the best quality in the software program or printer driver. (Program and printer-driver settings override control-panel settings.) Q2431-90912 Chapter 3 Printer operation 47 Table 23. HIGH 2: Used for each media type. PRORES ...
... RESOLUTION 300 600 *FASTRES 1200 PRORES 1200 Set this value to change the fuser mode for compatibility with the HP LaserJet III family of printers. Print quality submenu (continued) Item Values Explanation FUSER MODES PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR ...1200: Produces near-1200-dpi print quality for the best quality in the software program or printer driver. (Program and printer-driver settings override control-panel settings.) Q2431-90912 Chapter 3 Printer operation 47 Table 23. HIGH 2: Used for each media type. PRORES ...
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... high ON quality). Press the SELECT ( ) button to change the REt setting in the software program or the printer driver. (Program and printer driver-settings override control-panel settings.) CAUTION HP does not recommend full-time use of EconoMode. TONER DENSITY 1 2 *3 4 5 Lighten or... darken the print on or off in the software program or the printer driver. (Program and printer-driver settings override control-panel settings.) ...
... high ON quality). Press the SELECT ( ) button to change the REt setting in the software program or the printer driver. (Program and printer driver-settings override control-panel settings.) CAUTION HP does not recommend full-time use of EconoMode. TONER DENSITY 1 2 *3 4 5 Lighten or... darken the print on or off in the software program or the printer driver. (Program and printer-driver settings override control-panel settings.) ...
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... off the display backlight, but then to pull from the tray that you selected and not from another unless specific software commands are sent to the printer. ALWAYS: Select this item to specify the number of PowerSave mode when you should not change it is empty. PowerSave mode does ...the following section lists the settings and their possible values in the printer. Normally, you send a print job, press a printer control-panel button, open a tray, or open the top cover. This item appears only if an optional hard disk ...
... off the display backlight, but then to pull from the tray that you selected and not from another unless specific software commands are sent to the printer. ALWAYS: Select this item to specify the number of PowerSave mode when you should not change it is empty. PowerSave mode does ...the following section lists the settings and their possible values in the printer. Normally, you send a print job, press a printer control-panel button, open a tray, or open the top cover. This item appears only if an optional hard disk ...
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...of staples, as indicated by the STAPLER OUT OF STAPLES message on the printer control-panel display. The following section lists the settings and their possible values in the software program or the printer driver (if the appropriate driver is installed). NONE: Turns off stapling. ...Note Selecting the stapler at the printer control panel changes the default setting to AUTO, the printer automatically reinitializes when it becomes idle. ...
...of staples, as indicated by the STAPLER OUT OF STAPLES message on the printer control-panel display. The following section lists the settings and their possible values in the software program or the printer driver (if the appropriate driver is installed). NONE: Turns off stapling. ...Note Selecting the stapler at the printer control panel changes the default setting to AUTO, the printer automatically reinitializes when it becomes idle. ...