HP DesignJet 3000/3500 CP Printer Users Guide - C4724-90051
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... Replace Ink System key, to gain access to the printheads, printhead cleaners and ink cartridges. If you transfer a printhead from one color. Replacing ink systems must be done under the control of the Replace Ink Systems button or through specific front-panel prompts. The three... example, using transport mode-see this message on your printer, or after an earlier report of a component at a critical point in turn. In particular, do not replace components while the printer is recorded within the ink system. The error code "xxxxxx" indicates the nature of the ink cartridge, ...
... Replace Ink System key, to gain access to the printheads, printhead cleaners and ink cartridges. If you transfer a printhead from one color. Replacing ink systems must be done under the control of the Replace Ink Systems button or through specific front-panel prompts. The three... example, using transport mode-see this message on your printer, or after an earlier report of a component at a critical point in turn. In particular, do not replace components while the printer is recorded within the ink system. The error code "xxxxxx" indicates the nature of the ink cartridge, ...
HP DesignJet 3000/3500 CP Printer Users Guide - C4724-90051
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...replace all three components of the ink systems affected is pending, the one or more of their intended lives. If more than one error is recommended. Possible error codes (xxxxxx) are: • 58.... See the message "Incorrect ink system" • 65.... Press the Replace Ink System key ..." • 88.... or 66.... Press ↓ to replace the erroneous ink systems. See 11-38, Checking Ink Systems. The printer has detected an error in earlier messages. See the general comments about ink systems on page 1131. See the general comments about ink systems on page 1131...
...replace all three components of the ink systems affected is pending, the one or more of their intended lives. If more than one error is recommended. Possible error codes (xxxxxx) are: • 58.... See the message "Incorrect ink system" • 65.... Press the Replace Ink System key ..." • 88.... or 66.... Press ↓ to replace the erroneous ink systems. See 11-38, Checking Ink Systems. The printer has detected an error in earlier messages. See the general comments about ink systems on page 1131. See the general comments about ink systems on page 1131...
HP DesignJet 3000/3500 CP Printer Users Guide - C4724-90051
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... of different ink system types (for example, Imaging and UV Pigmented). The error may need checking. Press the Replace Ink System key to your printer again. You are doing an ink system replacement. the printer has run out of different types. The flashing squares indicate which ink systems ... failure on or after the ink systems have been serviced, the printer has detected components of this size, you have taken the appropriate action press the Enter key. 12-9 The error code "88xxxx" indicates a mixed ink system error. You can press the Enter key to access ink cartrg. The...
... of different ink system types (for example, Imaging and UV Pigmented). The error may need checking. Press the Replace Ink System key to your printer again. You are doing an ink system replacement. the printer has run out of different types. The flashing squares indicate which ink systems ... failure on or after the ink systems have been serviced, the printer has detected components of this size, you have taken the appropriate action press the Enter key. 12-9 The error code "88xxxx" indicates a mixed ink system error. You can press the Enter key to access ink cartrg. The...
Service Manual
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... relates to which Ink system 1Ć2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1Ć2 Is the Printer Using the Latest Firmware Revision 1Ć2 How do I upgrade the Firmware Revision on the Flash SIMM 1Ć3 ...How do I upgrade the PostScript Revision on the Flash SIMM 1Ć4 How can I Copy Firmware Data from One Flash SIMM to a Second Flash SIMM 1Ć6 What Can I do when a System Error Code...
... relates to which Ink system 1Ć2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1Ć2 Is the Printer Using the Latest Firmware Revision 1Ć2 How do I upgrade the Firmware Revision on the Flash SIMM 1Ć3 ...How do I upgrade the PostScript Revision on the Flash SIMM 1Ć4 How can I Copy Firmware Data from One Flash SIMM to a Second Flash SIMM 1Ć6 What Can I do when a System Error Code...
Service Manual
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... (Utilities / Service Tests). Only try one recommended action at a time and check if the error code has disappeared. Have you cannot resolve, then report the error to use them ' Chapter 4. Troubleshooting HP DesignJet CP Series Printers 1-7 What Can I do when a System Error Code Appears on the Failed Component/Assembly? D Which software application the customer is using (name, version...
... (Utilities / Service Tests). Only try one recommended action at a time and check if the error code has disappeared. Have you cannot resolve, then report the error to use them ' Chapter 4. Troubleshooting HP DesignJet CP Series Printers 1-7 What Can I do when a System Error Code Appears on the Failed Component/Assembly? D Which software application the customer is using (name, version...
Service Manual
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...HP DesignJet CP Series Printers System Error Codes When reporting the error, have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. D Which software application the customer is using . The following table gives a quick explanation of the error codes: Error code...have the following pages contain a list of the printer. System Error Codes System error codes are hexaĆdecimal based numbers generally caused by you? D Is the problem reproducible by internal system errors. D The Service Print (Utilities / Service ...
...HP DesignJet CP Series Printers System Error Codes When reporting the error, have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. D Which software application the customer is using . The following table gives a quick explanation of the error codes: Error code...have the following pages contain a list of the printer. System Error Codes System error codes are hexaĆdecimal based numbers generally caused by you? D Is the problem reproducible by internal system errors. D The Service Print (Utilities / Service ...
Service Manual
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.... Corrective Action: Refer to determine exactly which component failed. Using this particular problem. So if there is incorrect. System Error Codes HP DesignJet CP Series Printers 2-3 System Error: 0000D8 XXXXXXXX Problem Description: Library Error. Important Information on Troubleshooting Error Codes Before spending time troubleshooting the problem by doing the various tests or replacing parts (which may have been solved...
.... Corrective Action: Refer to determine exactly which component failed. Using this particular problem. So if there is incorrect. System Error Codes HP DesignJet CP Series Printers 2-3 System Error: 0000D8 XXXXXXXX Problem Description: Library Error. Important Information on Troubleshooting Error Codes Before spending time troubleshooting the problem by doing the various tests or replacing parts (which may have been solved...
Service Manual
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... then power on the printer again. Try the following : NOTE: The Printer will not function without any further. If this system error appears again then try to solve the problem. If this system error is in the Base DRAM. Corrective Action: Replace the Electronics Module ' page 8Ć6. 2-4 HP DesignJet CP Series Printers System Error Codes Make sure that the...
... then power on the printer again. Try the following : NOTE: The Printer will not function without any further. If this system error appears again then try to solve the problem. If this system error is in the Base DRAM. Corrective Action: Replace the Electronics Module ' page 8Ć6. 2-4 HP DesignJet CP Series Printers System Error Codes Make sure that the...
Service Manual
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... the encoder pulse generator. Only replace one component at a time and check if the error has gone before replacing another component. System Error Codes HP DesignJet CP Series Printers 2-5 Try the following : D Make sure that the Interconnect Cables (the two black cables...262;6. D Replace the interconnect cables: S Service Station Interconnect Cable ' Page 8Ć87. S Refill Interconnect Cable ' Page 8Ć87. System Error: Problem Description: Corrective Action: 010023 A fuse on the Main PCA has blown. D Replace the Electronics Module ' page 8Ć6. Try the following ...
... the encoder pulse generator. Only replace one component at a time and check if the error has gone before replacing another component. System Error Codes HP DesignJet CP Series Printers 2-5 Try the following : D Make sure that the Interconnect Cables (the two black cables...262;6. D Replace the interconnect cables: S Service Station Interconnect Cable ' Page 8Ć87. S Refill Interconnect Cable ' Page 8Ć87. System Error: Problem Description: Corrective Action: 010023 A fuse on the Main PCA has blown. D Replace the Electronics Module ' page 8Ć6. Try the following ...
Service Manual
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... one component at a time and check if the error has gone before replacing another component. System Error: Problem Description: Corrective Action: 010031 The Printhead Primitive Driver ASIC Test Failed. D Replace the Trailing Cable ' page 8Ć36. Using this procedure you will be able to determine exactly which component failed. 2-6 HP DesignJet CP Series Printers System Error Codes
... one component at a time and check if the error has gone before replacing another component. System Error: Problem Description: Corrective Action: 010031 The Printhead Primitive Driver ASIC Test Failed. D Replace the Trailing Cable ' page 8Ć36. Using this procedure you will be able to determine exactly which component failed. 2-6 HP DesignJet CP Series Printers System Error Codes
Service Manual
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... related to the Service Station: S Make sure that the Service Station fan is connected correctly to the interconnect PCA. System Error Codes HP DesignJet CP Series Printers 2-7 Error data (XX): 1 ³ Electronics Module fan not running. 2 ³ Service station fan not running. 3 ³ Both fans not running... Module fan is not running and the Service Station fan is correctly connected to determine exactly which component failed. System Error: Problem Description: Corrective Action: 010032 000000XX Fan Test Failed Ć Current not detected in one component at a time and check ...
... related to the Service Station: S Make sure that the Service Station fan is connected correctly to the interconnect PCA. System Error Codes HP DesignJet CP Series Printers 2-7 Error data (XX): 1 ³ Electronics Module fan not running. 2 ³ Service station fan not running. 3 ³ Both fans not running... Module fan is not running and the Service Station fan is correctly connected to determine exactly which component failed. System Error: Problem Description: Corrective Action: 010032 000000XX Fan Test Failed Ć Current not detected in one component at a time and check ...
Service Manual
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... Electronics Module) is related to the Electronics Module. D If the error code is correctly connected to the XĆaxis Motor, replace the XĆaxis Motor Assembly ' Page 8Ć66. D If the error code is related to determine exactly which component failed. 2-8 HP DesignJet CP Series Printers System Error Codes D If both DC Motors are connected correctly. Corrective Action: Replace...
... Electronics Module) is related to the Electronics Module. D If the error code is correctly connected to the XĆaxis Motor, replace the XĆaxis Motor Assembly ' Page 8Ć66. D If the error code is related to determine exactly which component failed. 2-8 HP DesignJet CP Series Printers System Error Codes D If both DC Motors are connected correctly. Corrective Action: Replace...
Service Manual
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...; Electronics signal failed (ignore other values). D Make sure that the failed Stepper Motor is not 0) then replace the Electronics Module ' Page 8Ć6. System Error Codes HP DesignJet CP Series Printers 2-9 D If the Error is related to the Bail Stepper Motor, Elevator Stepper Motor or the Refill Stepper Motor then: S Replace the Refill interconnect cable ' Page 8Ć...
...; Electronics signal failed (ignore other values). D Make sure that the failed Stepper Motor is not 0) then replace the Electronics Module ' Page 8Ć6. System Error Codes HP DesignJet CP Series Printers 2-9 D If the Error is related to the Bail Stepper Motor, Elevator Stepper Motor or the Refill Stepper Motor then: S Replace the Refill interconnect cable ' Page 8Ć...
Service Manual
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... sure that the Trailing Cable is related to determine exactly which component failed. 2-10 HP DesignJet CP Series Printers System Error Codes Switch the Printer ON and see next page for 010036 0000XX00) ADC Test Failure in the Main PCA. D If the Error Code changes to the Primer Stepper Motor then replace the Primer Assembly ' Page 8Ć29...
... sure that the Trailing Cable is related to determine exactly which component failed. 2-10 HP DesignJet CP Series Printers System Error Codes Switch the Printer ON and see next page for 010036 0000XX00) ADC Test Failure in the Main PCA. D If the Error Code changes to the Primer Stepper Motor then replace the Primer Assembly ' Page 8Ć29...
Service Manual
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... Station (XĆaxis) Service Station (ZĆaxis) Primer Elevator Resistance (ohms) 120 20% 200 20% 54.4 20% 50 20% 46 20% 52 20% System Error Codes HP DesignJet CP Series Printers 2-11 Try the following: D Check which stepper motor has failed by measuring the resistance values of the stepper motors are burnt, you check the...
... Station (XĆaxis) Service Station (ZĆaxis) Primer Elevator Resistance (ohms) 120 20% 200 20% 54.4 20% 50 20% 46 20% 52 20% System Error Codes HP DesignJet CP Series Printers 2-11 Try the following: D Check which stepper motor has failed by measuring the resistance values of the stepper motors are burnt, you check the...
Service Manual
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... gone before replacing another component. D Replace the Trailing Cable ' page 8Ć36. System Error: Problem Description: Corrective Action: 010038 A Printhead voltage could not be able to determine exactly which component failed. 2-12 HP DesignJet CP Series Printers System Error Codes Try the following : D Make sure that the Trailing Cable is connected correctly. Only replace one component...
... gone before replacing another component. D Replace the Trailing Cable ' page 8Ć36. System Error: Problem Description: Corrective Action: 010038 A Printhead voltage could not be able to determine exactly which component failed. 2-12 HP DesignJet CP Series Printers System Error Codes Try the following : D Make sure that the Trailing Cable is connected correctly. Only replace one component...
Service Manual
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... connected correctly. Only replace one component at a time and check if the error has gone before replacing another component. Refer to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-13 D Replace the Trailing Cable ' page 8Ć36. Switch the Printer OFF and ON again. Try the following : D Make sure that the Trailing...
... connected correctly. Only replace one component at a time and check if the error has gone before replacing another component. Refer to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-13 D Replace the Trailing Cable ' page 8Ć36. Switch the Printer OFF and ON again. Try the following : D Make sure that the Trailing...
Service Manual
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...: Corrective Action: 010042 0000000X The status of one of the optical sensors is related to the Electronics Module. D If the error code is related to the Service Station or the Primer then: S Make sure that the Service Station Interconnect Cable (the black cable... Electronics Module) is related to the Electronics Module. D If the Error is correctly connected to the Refill Assembly Sensor then replace the Refill Assembly ' Page 8Ć55. 2-14 HP DesignJet CP Series Printers System Error Codes D If the error code is correctly connected to the PinchĆarm sensor then replace the ...
...: Corrective Action: 010042 0000000X The status of one of the optical sensors is related to the Electronics Module. D If the error code is related to the Service Station or the Primer then: S Make sure that the Service Station Interconnect Cable (the black cable... Electronics Module) is related to the Electronics Module. D If the Error is correctly connected to the Refill Assembly Sensor then replace the Refill Assembly ' Page 8Ć55. 2-14 HP DesignJet CP Series Printers System Error Codes D If the error code is correctly connected to the PinchĆarm sensor then replace the ...
Service Manual
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... you will be able to HP DesignJets 3500CP and 3000CP. System Error Codes HP DesignJet CP Series Printers 2-15 D If the Error is related to the Media Sensor/Media Button then: The Media Button is only applicable to determine exactly which component failed. D If the Error is related to determine exactly which... installed correctly. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. S Make sure that the Trailing Cable is related to the Elevator Sensor then replace the ...
... you will be able to HP DesignJets 3500CP and 3000CP. System Error Codes HP DesignJet CP Series Printers 2-15 D If the Error is related to the Media Sensor/Media Button then: The Media Button is only applicable to determine exactly which component failed. D If the Error is related to determine exactly which... installed correctly. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. S Make sure that the Trailing Cable is related to the Elevator Sensor then replace the ...
Service Manual
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... and Serial Number of the Flash SIMM ' page 1Ć3. Replace the Electronics Module ' page 8Ć6. 2-16 HP DesignJet CP Series Printers System Error Codes System Error: Problem Description: Corrective Action: 010102 Physical EEROM write and/or write operations failed. System Error: Problem Description: Corrective Action: 010101 An action outside the EEROM limits has been performed. D the complete...
... and Serial Number of the Flash SIMM ' page 1Ć3. Replace the Electronics Module ' page 8Ć6. 2-16 HP DesignJet CP Series Printers System Error Codes System Error: Problem Description: Corrective Action: 010102 Physical EEROM write and/or write operations failed. System Error: Problem Description: Corrective Action: 010101 An action outside the EEROM limits has been performed. D the complete...