HP 22-1100 Support and Manuals
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User Guide - Page 2
...: February 2014
First Edition: November 2013
Document Part Number: 742532-002
Product notice
This guide describes features that are U.S. Microsoft and Windows are common to return the entire unused product (hardware and software) within 14 days for HP products and services are available in all features are set forth in the express warranty statements accompanying...
User Guide - Page 5
...Setting up your computer ...3 Connecting to the Internet (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting...) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14
6 System Recovery ...16 Choosing a system recovery method ...
User Guide - Page 7
...links to driver updates ● Read frequently asked questions
Help and Support:
From the Start screen, type help, and then select Help and Support. specifications for your computer model
● Order parts and find additional troubleshooting help
● Upgrade or replace components of your computer
Setup Instructions poster
- 1 Getting information
Tasks
Instructions
● Set up...
User Guide - Page 9
... unplugging the power cord from the monitor, computer, and accessories to http://www.hp.com/ergo. 1. To access this guide, go /contactHP. Follow the on it can increase the temperature inside your country and language, click Support, and then click Download drivers. f. To reduce the risk of the CD or DVD drive. ● The...
User Guide - Page 10
... describes proper workstation setup, and proper posture, health, and work habits for your user guides.
To connect to a network. From the Start screen, type support, and then select the HP Support Assistant app. Follow the software manufacturer's directions to http://www.hp.com/ergo. Installing copied software could result in Help and Support. NOTE: To set up your computer...
User Guide - Page 11
... or perform functions by changing settings, button configurations, click speed, and pointer options.
Using the keyboard and mouse
The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you to perform specific functions.
Depending on the computer model, your keyboard may support the following ways: ●...
User Guide - Page 14
..., in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended service. Review these features to the Windows operating system
8 Chapter 4 Protecting your computer information.
Windows critical security updates Updates to ensure proper use of the computer or user account
User password
A password is preinstalled on...
User Guide - Page 15
... for your computer model. Contact support (regardless of the screen, and then select Restart.
- Test the AC outlet by the product manufacturer.
Select the Power icon in the lower-right corner of whether Windows started or not). Computer does not start
Symptom
Possible solution
Error message: hard 1. 5 Troubleshooting
If you have problems using your computer...
User Guide - Page 16
..., or
the images are Adjust the monitor resolution setting in an exceedingly hot environment. Click Apply, and...the screen are fuzzy
1.
Press the Sleep button (select models only), or esc, to resume from the drop-down ... an empty area of the pins are bent, replace the monitor cable. ● If no pins...10 Chapter 5 Troubleshooting
Display (monitor)
Symptom
Possible solution
Screen is blank, ...
User Guide - Page 19
...instructions.
doing so might have a dial-up a new connection or network to your computer (or speaker system).
Speakers and sound
Symptom Volume is very low or unsatisfactory
No sound is internal, try moving the computer. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot... select Set up...(select models only), ...1. Replace the...setup wizard.
1.
User Guide - Page 20
... on the System Properties screen. 5. See System Recovery on -screen instructions.
14 Chapter 5 Troubleshooting or - IMPORTANT: Always use the System Recovery program. Select the Driver tab. 5.
Select the arrow to expand the list of the type of device you have installed on your problem. 1. Software troubleshooting
Symptom
Possible solution
To resolve software ● Turn the...
User Guide - Page 24
...set of recovery discs. Choosing recovery media
● To create recovery discs, your computer model...set . ● You may choose to create recovery discs. ● If you are using a recovery DVD, the computer automatically runs HP...the factory. If you the specific number of discs in a ...to turn on -screen instructions. Follow the on the...installed on your set of Microsoft Windows. ...
User Guide - Page 29
... run , and then follow the on-screen instructions. Downloading HP PC Hardware Diagnostics (UEFI) to determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. Point to let HP automatically detect your operating system. 5. Click Find Now to Support, located at the top of diagnostic test you...
User Guide - Page 31
.... Telephone assistance to get help 25 From the Start screen, type support, and then select HP Support Information. From the Start screen, type help online, go /contactHP. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial number ● Software build number...
User Guide - Page 32
... and Technical Support guide. These services are described in all countries or regions.) ● If a repair is the fastest method of repair, because many times we can easily replace many of your computer parts that the computer was working properly before attempting to repair your computer. This is necessary, HP support will make arrangements to upgrade your system. Customer...
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