User Guide
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Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button ...15 Airplane mode key ...15 Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 17 Using GPS (select products only) ...17 Using Bluetooth wireless devices (select products only 17 Connecting Bluetooth devices 18 Connecting to a wired network-LAN (select products only 18 Connecting ...
Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button ...15 Airplane mode key ...15 Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 17 Using GPS (select products only) ...17 Using Bluetooth wireless devices (select products only 17 Connecting Bluetooth devices 18 Connecting to a wired network-LAN (select products only 18 Connecting ...
User Guide
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... computer, inside the battery bay, under the Location setting. 1. Using GPS (select products only) Your computer may be included with the HP Mobile Broadband documents provided with your computer. If the SIM card is not preinstalled, it separately from the computer. GPS satellites deliver location,...the display. ‒ or - For information about you the freedom to connect to the Internet, send e-mail, or connect to a wireless network 17 You might need for location. 2. From the taskbar, select the network status icon. 2. The number may provide it may be printed on a...
... computer, inside the battery bay, under the Location setting. 1. Using GPS (select products only) Your computer may be included with the HP Mobile Broadband documents provided with your computer. If the SIM card is not preinstalled, it separately from the computer. GPS satellites deliver location,...the display. ‒ or - For information about you the freedom to connect to the Internet, send e-mail, or connect to a wireless network 17 You might need for location. 2. From the taskbar, select the network status icon. 2. The number may provide it may be printed on a...
User Guide
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... devices, connecting 21, 23 HP 3D DriveGuard 35 HP Fast Charge 30 HP Mobile Broadband activating 17 IMEI number 17 MEID number 17 HP Orbit 18 HP PC Hardware Diagnostics (UEFI) using 45 HP Recovery Manager correcting boot problems 51 starting 50 HP Recovery media creating 47 recovery 50 HP Recovery partition recovery 50 removing 51 HP resources 2 HP Touchpoint Manager 42 I IMEI...
... devices, connecting 21, 23 HP 3D DriveGuard 35 HP Fast Charge 30 HP Mobile Broadband activating 17 IMEI number 17 MEID number 17 HP Orbit 18 HP PC Hardware Diagnostics (UEFI) using 45 HP Recovery Manager correcting boot problems 51 starting 50 HP Recovery media creating 47 recovery 50 HP Recovery partition recovery 50 removing 51 HP resources 2 HP Touchpoint Manager 42 I IMEI...
User Guide
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... hardware 4 software 4 low battery level 31 M maintenance Disk Cleanup 35 Disk Defragmenter 35 HP 3D DriveGuard 35 updating programs and drivers 36 managing power 28 MEID number 17 memory card reader, identifying 5 memory card, identifying 5 microphone identifying 7 minimized image recovery ...50 minimized image, creating 49 Miracast 23 mobile broadband activating 17 IMEI number 17 MEID number 17 mute light, identifying 9 N network jack, identifying 6 O one-finger slide touch screen gesture 27 operating environment 53...
... hardware 4 software 4 low battery level 31 M maintenance Disk Cleanup 35 Disk Defragmenter 35 HP 3D DriveGuard 35 updating programs and drivers 36 managing power 28 MEID number 17 memory card reader, identifying 5 memory card, identifying 5 microphone identifying 7 minimized image recovery ...50 minimized image, creating 49 Miracast 23 mobile broadband activating 17 IMEI number 17 MEID number 17 mute light, identifying 9 N network jack, identifying 6 O one-finger slide touch screen gesture 27 operating environment 53...
User Guide
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... WLAN connection 16 functional range 16 public WLAN connection 16 wireless network, securing 42 WLAN antennas, identifying 7 WLAN device 14 WLAN label 14 WWAN device 17 U unresponsive system 29 updating programs and drivers 36 USB 2.0 port, identifying 5 USB 3.x SuperSpeed port, identifying 6 user-replaceable battery 32 using external external power 33 using...
... WLAN connection 16 functional range 16 public WLAN connection 16 wireless network, securing 42 WLAN antennas, identifying 7 WLAN device 14 WLAN label 14 WWAN device 17 U unresponsive system 29 updating programs and drivers 36 USB 2.0 port, identifying 5 USB 3.x SuperSpeed port, identifying 6 user-replaceable battery 32 using external external power 33 using...
Maintenance and Service Guide
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... side ...7 Left side ...8 Display ...9 Keyboard area ...10 TouchPad ...10 Lights ...11 Button ...12 Special keys ...13 Bottom ...14 Labels ...15 3 Illustrated parts catalog ...17 Computer major components ...17 Display assembly subcomponents ...22 Miscellaneous parts ...24 Mass storage devices ...25 4 Removal and replacement procedures preliminary requirements 27 Tools required ...27 Service considerations ...27...
... side ...7 Left side ...8 Display ...9 Keyboard area ...10 TouchPad ...10 Lights ...11 Button ...12 Special keys ...13 Bottom ...14 Labels ...15 3 Illustrated parts catalog ...17 Computer major components ...17 Display assembly subcomponents ...22 Miscellaneous parts ...24 Mass storage devices ...25 4 Removal and replacement procedures preliminary requirements 27 Tools required ...27 Service considerations ...27...
Maintenance and Service Guide
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9 Using HP PC Hardware Diagnostics (UEFI) ...91 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 92 10 Specifications ...93 Computer specifications ...93 43.9-cm (17.3-in) display specifications ...94 Hard drive specifications ...94 M.2 solid-state drive specifications ...95 DVD±RW SuperMulti DL Drive specifications ...96 11 Power cord set requirements ...97 Requirements for all countries ...97 Requirements for specific countries and regions 98 12 Recycling ...101 Index ...103 vii
9 Using HP PC Hardware Diagnostics (UEFI) ...91 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 92 10 Specifications ...93 Computer specifications ...93 43.9-cm (17.3-in) display specifications ...94 Hard drive specifications ...94 M.2 solid-state drive specifications ...95 DVD±RW SuperMulti DL Drive specifications ...96 11 Power cord set requirements ...97 Requirements for all countries ...97 Requirements for specific countries and regions 98 12 Recycling ...101 Index ...103 vii
Maintenance and Service Guide
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... up to 16 GB of dedicated video memory Support HD Decode, DX12, and HDMI √ Support Optimus √ 16:9 Ultra Wide Aspect Ratio, 43.9-cm (17.3-in the following √ configurations: ● 16384-MB total system memory (8192×2) √ ● 12288-MB total system memory (8192×1) √ + (4096×...
... up to 16 GB of dedicated video memory Support HD Decode, DX12, and HDMI √ Support Optimus √ 16:9 Ultra Wide Aspect Ratio, 43.9-cm (17.3-in the following √ configurations: ● 16384-MB total system memory (8192×2) √ ● 12288-MB total system memory (8192×1) √ + (4096×...
Maintenance and Service Guide
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For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components 17 3 Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts.
For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components 17 3 Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts.
Maintenance and Service Guide
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... silver; rose gold, not backlit Only available in -001 (United States) 934117-001 Top cover/keyboard - Item (1) (2) (3) (4) (5) Component Spare part number Display assembly [43.9-cm 17.3-in] NOTE: Displays are only spared at the subcomponent level.
... silver; rose gold, not backlit Only available in -001 (United States) 934117-001 Top cover/keyboard - Item (1) (2) (3) (4) (5) Component Spare part number Display assembly [43.9-cm 17.3-in] NOTE: Displays are only spared at the subcomponent level.
Maintenance and Service Guide
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Item (14) (15) (16) (17) (18) (19) (20) (21) (22) (23) (24) (25) Component ● 256 GB ● 128 GB Memory module (PC3L, 12800, 1600-MHz) PC3L-1600 For use ...
Item (14) (15) (16) (17) (18) (19) (20) (21) (22) (23) (24) (25) Component ● 256 GB ● 128 GB Memory module (PC3L, 12800, 1600-MHz) PC3L-1600 For use ...
Maintenance and Service Guide
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Display assembly subcomponents Item (1) (2) (3) (4) (5) Component Display bezel Webcam/microphone module HD VGA Touch control board (includes tape and EMI foil) Raw display panel (16:9 Ultra Wide Aspect Ratio [43.9-cm 17.3-in]) FHD, anti glare, non-touch HD, Touch On Panel (TOP) HD+, BrightView, non-touch HD+, anti glare, non-touch Hinge covers 22 Chapter 3 Illustrated parts catalog Spare part number 926504-001 919471-003 919472-003 926532-001 798926-011 851049-003 851051-005 910136-003
Display assembly subcomponents Item (1) (2) (3) (4) (5) Component Display bezel Webcam/microphone module HD VGA Touch control board (includes tape and EMI foil) Raw display panel (16:9 Ultra Wide Aspect Ratio [43.9-cm 17.3-in]) FHD, anti glare, non-touch HD, Touch On Panel (TOP) HD+, BrightView, non-touch HD+, anti glare, non-touch Hinge covers 22 Chapter 3 Illustrated parts catalog Spare part number 926504-001 919471-003 919472-003 926532-001 798926-011 851049-003 851051-005 910136-003
Maintenance and Service Guide
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... Champagne rose Jet black Snow white Empress red Rose gold Silk gold Display enclosure for use in ]; Display assembly Description Raw display panel (43.9-cm [17.3-in touch models: Pike silver Silk gold Smoke gray Marine blue Amethyst purple Pale mint Champagne rose Jet black Snow white Empress red Spare part...
... Champagne rose Jet black Snow white Empress red Rose gold Silk gold Display enclosure for use in ]; Display assembly Description Raw display panel (43.9-cm [17.3-in touch models: Pike silver Silk gold Smoke gray Marine blue Amethyst purple Pale mint Champagne rose Jet black Snow white Empress red Spare part...
Maintenance and Service Guide
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... Graphics adapter Metric 43.9-cm 4.0 mm 1920x1080 (FHD) 1600x900 (HD+) AntiGlare or BrightView 220 nits (HD+) 300 nits (FHD) SVA (HD+) UWVA (FHD) WLED eDP U.S. 17.3-in 0.236 inch Hard drive specifications 2-TB* 1-TB* 500-GB* Dimensions Height 7.2 mm or 9.5 mm 7.2 mm or 9.5 mm 7.2 mm Length 100.4 mm 100.4 mm 100...
... Graphics adapter Metric 43.9-cm 4.0 mm 1920x1080 (FHD) 1600x900 (HD+) AntiGlare or BrightView 220 nits (HD+) 300 nits (FHD) SVA (HD+) UWVA (FHD) WLED eDP U.S. 17.3-in 0.236 inch Hard drive specifications 2-TB* 1-TB* 500-GB* Dimensions Height 7.2 mm or 9.5 mm 7.2 mm or 9.5 mm 7.2 mm Length 100.4 mm 100.4 mm 100...
Maintenance and Service Guide
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...light, identifying 9 caps lock light, identifying 11 components bottom 14 display 9 keyboard area 10 left side 8 right side 7 computer major components, illustrated 17 computer specifications 93 connector, power 8 connectors, service considerations 27 D display assembly illustrated 18 removing 37, 67 spare part numbers 18 display assembly subcomponents ... identifying 8 heat sink assembly illustrated 19 removing 19 hinge covers removing 74 hinges illustrated 23 removing 39, 72, 75 HP PC Hardware Diagnostics (UEFI) using 91 HP Recovery Manager correcting boot problems 89 starting 88 Index 103
...light, identifying 9 caps lock light, identifying 11 components bottom 14 display 9 keyboard area 10 left side 8 right side 7 computer major components, illustrated 17 computer specifications 93 connector, power 8 connectors, service considerations 27 D display assembly illustrated 18 removing 37, 67 spare part numbers 18 display assembly subcomponents ... identifying 8 heat sink assembly illustrated 19 removing 19 hinge covers removing 74 hinges illustrated 23 removing 39, 72, 75 HP PC Hardware Diagnostics (UEFI) using 91 HP Recovery Manager correcting boot problems 89 starting 88 Index 103