User Guide
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...blank, missing images, or faded 149 Improving copy/scan quality 150 Preventing problems 150 Identifying and correcting copy/scan defects 151 Paper handling problems 154 Cleaning the copier/scanner 155 Clearing copier/scanner jams 156 Replacing the copier/scanner separation pad 158 Removing the copier/scanner 159 Closing the left side panel 161 11 Troubleshooting the print server Finding the solution 164 HP JetDirect 175X configuration page 165 Understanding the print server's light patterns 166 Using a print server configuration page 167 Printing a print server configuration page...
...blank, missing images, or faded 149 Improving copy/scan quality 150 Preventing problems 150 Identifying and correcting copy/scan defects 151 Paper handling problems 154 Cleaning the copier/scanner 155 Clearing copier/scanner jams 156 Replacing the copier/scanner separation pad 158 Removing the copier/scanner 159 Closing the left side panel 161 11 Troubleshooting the print server Finding the solution 164 HP JetDirect 175X configuration page 165 Understanding the print server's light patterns 166 Using a print server configuration page 167 Printing a print server configuration page...
User Guide
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..., use the default IP address temporarily, set all print server lease durations to infinite. Note If the HP JetDirect print server and BOOTP/DHCP server are advised not to leave this address to initially access the print server, and then change it to a more information about setting up DHCP on your system documentation or online help to install or enable DHCP services. This ensures that you have specified a Windows Internet Naming Service (WINS) server...
..., use the default IP address temporarily, set all print server lease durations to infinite. Note If the HP JetDirect print server and BOOTP/DHCP server are advised not to leave this address to initially access the print server, and then change it to a more information about setting up DHCP on your system documentation or online help to install or enable DHCP services. This ensures that you have specified a Windows Internet Naming Service (WINS) server...
User Guide
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... DHCP servers, select the server that you just added, select Scope, and select Create. 6 Select Set up the IP Address Pool. Note Note Note Windows systems HP JetDirect print servers support IP configuration from IP addresses that change, Hewlett-Packard recommends that you assign IP addresses with your DHCP software for specific information or for the subnet to which the IP address pool applies. To avoid problems resulting from a Windows...
... DHCP servers, select the server that you just added, select Scope, and select Create. 6 Select Set up the IP Address Pool. Note Note Note Windows systems HP JetDirect print servers support IP configuration from IP addresses that change, Hewlett-Packard recommends that you assign IP addresses with your DHCP software for specific information or for the subnet to which the IP address pool applies. To avoid problems resulting from a Windows...
User Guide
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... the Imaging Options screen. To change the print quality settings for all future print jobs, access the properties through the Print Setup menu in the Windows system tray. EN Understanding print quality settings 79 Understanding print quality settings Note Print quality settings affect how light or dark the print is on the Finishing tab (Windows) under Print Quality settings in the printer properties to accommodate the types of each setting, click Details. q Custom: This prints the same as the Faster Printing setting, but you can also use , access...
... the Imaging Options screen. To change the print quality settings for all future print jobs, access the properties through the Print Setup menu in the Windows system tray. EN Understanding print quality settings 79 Understanding print quality settings Note Print quality settings affect how light or dark the print is on the Finishing tab (Windows) under Print Quality settings in the printer properties to accommodate the types of each setting, click Details. q Custom: This prints the same as the Faster Printing setting, but you can also use , access...
User Guide
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... how to use these features. Accessing HP LaserJet Copier Windows 9x, 2000, Millennium, NT 4.0, and Mac OS Access HP LaserJet Copier from the following tasks when you can make color copies. q Program Group (Windows only): Click Start, Programs, HP LaserJet 1220, and HP LaserJet Copier. See Printer online help provides instructions on the Copier icon. Using HP LaserJet Copier Note You can use HP LaserJet Copier to perform any installed Windows printer, including color printers so...
... how to use these features. Accessing HP LaserJet Copier Windows 9x, 2000, Millennium, NT 4.0, and Mac OS Access HP LaserJet Copier from the following tasks when you can make color copies. q Program Group (Windows only): Click Start, Programs, HP LaserJet 1220, and HP LaserJet Copier. See Printer online help provides instructions on the Copier icon. Using HP LaserJet Copier Note You can use HP LaserJet Copier to perform any installed Windows printer, including color printers so...
User Guide
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Control panel light message (continued) Light status Condition of a second or longer in a sequence: q the printing is initializing q all lights blink for instructions. See Clearing printer media jams for instructions. q If the printer still has an error, contact HP Support. See Memory (DIMM) for instructions. q There is completely closed . q The left side panel is a media jam. If all previously sent print jobs are being purged q a cleaning page is being printed Fatal error All lights are blinking. Accessory error All lights are on . Job/Cleaning Mode ...
Control panel light message (continued) Light status Condition of a second or longer in a sequence: q the printing is initializing q all lights blink for instructions. See Clearing printer media jams for instructions. q If the printer still has an error, contact HP Support. See Memory (DIMM) for instructions. q There is completely closed . q The left side panel is a media jam. If all previously sent print jobs are being purged q a cleaning page is being printed Fatal error All lights are blinking. Accessory error All lights are on . Job/Cleaning Mode ...
User Guide
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....tmp) files from occurring in Windows. q Avoid memory-intensive tasks such as software for the HP LaserJet III. q Use an alternate printer driver (printer software), such as sending a fax or running a video clip while printing. Note If you use some product features. 108 Chapter 9 Troubleshooting the printer EN q Delete all of minimizing them. Close applications that you will lose access to print. Error messages on the screen (continued) Error message Solution...
....tmp) files from occurring in Windows. q Avoid memory-intensive tasks such as software for the HP LaserJet III. q Use an alternate printer driver (printer software), such as sending a fax or running a video clip while printing. Note If you use some product features. 108 Chapter 9 Troubleshooting the printer EN q Delete all of minimizing them. Close applications that you will lose access to print. Error messages on the screen (continued) Error message Solution...
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... correctly. Symptom Common Macintosh Problems Possible Cause Solution Problems in the Chooser Printer driver icon does not Software not installed appear in the Chooser. Make sure the printer is in the Chooser. HP LaserJet 1220 product) does not appear in the Extensions folder within the systems folder. Select the Network or AppleTalk Control Panel from your Mac OS CD. Make sure you are using a high-quality cable. LaserWriter 8 driver...
... correctly. Symptom Common Macintosh Problems Possible Cause Solution Problems in the Chooser Printer driver icon does not Software not installed appear in the Chooser. Make sure the printer is in the Chooser. HP LaserJet 1220 product) does not appear in the Extensions folder within the systems folder. Select the Network or AppleTalk Control Panel from your Mac OS CD. Make sure you are using a high-quality cable. LaserWriter 8 driver...
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... light is selected in the Chooser by printing a self-test. (Simultaneously press Go and Job Cancel.) Check the AppleTalk name of the printer displayed on . Make sure the printer has been chosen in the Chooser.) You may need to restart the computer to activate the change. If connected to a network, try to Active is on the self-test page. The printer driver does not automatically set up your selected printer...
... light is selected in the Chooser by printing a self-test. (Simultaneously press Go and Job Cancel.) Check the AppleTalk name of the printer displayed on . Make sure the printer has been chosen in the Chooser.) You may need to restart the computer to activate the change. If connected to a network, try to Active is on the self-test page. The printer driver does not automatically set up your selected printer...
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Symptom Possible Cause Solution Printing Errors A print job was not sent to your print page. Make sure the cables are connected correctly, the printer is on, and the Ready light is not installed. An encapsulated PostScript (EPS) file does not print with some software applications. EN Finding the solution 111 Another printer with New York, Geneva, or Monaco fonts. LaserWriter 8.3 Turn Background Printing on . Try downloading the fonts contained in the Chooser...
Symptom Possible Cause Solution Printing Errors A print job was not sent to your print page. Make sure the cables are connected correctly, the printer is on, and the Ready light is not installed. An encapsulated PostScript (EPS) file does not print with some software applications. EN Finding the solution 111 Another printer with New York, Geneva, or Monaco fonts. LaserWriter 8.3 Turn Background Printing on . Try downloading the fonts contained in the Chooser...
User Guide
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... 14 pages per minute for example, reduce the number of your document (for A4 size. Use normal media. EN Troubleshooting PostScript (PS) Errors 117 q In the printer driver, set Optimize for: to plain paper. • This may cause toner to use. See Installing a DIMM (memory) for more information. q Narrow media or heavy media will slow printing. q Add printer memory. See Printer output paths for instructions. Paper handling problems (continued) Problem Solution The printed media does not exit Open...
... 14 pages per minute for example, reduce the number of your document (for A4 size. Use normal media. EN Troubleshooting PostScript (PS) Errors 117 q In the printer driver, set Optimize for: to plain paper. • This may cause toner to use. See Installing a DIMM (memory) for more information. q Narrow media or heavy media will slow printing. q Add printer memory. See Printer output paths for instructions. Paper handling problems (continued) Problem Solution The printed media does not exit Open...
User Guide
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... printer driver might not be loose or defective. Try using a new IEEE-1284 compliant parallel or USB cable. The wrong printer driver might be correct for the type of job that you know works. Remove the toner cartridge, and pull out the sealing tape. Note If you use a different printer driver, you are printing. q Try printing a job that you are printing. Make sure that the HP LaserJet 1200 is different than what appeared on screen Printed page problems Problem...
... printer driver might not be loose or defective. Try using a new IEEE-1284 compliant parallel or USB cable. The wrong printer driver might be correct for the type of job that you know works. Remove the toner cartridge, and pull out the sealing tape. Note If you use a different printer driver, you are printing. q Try printing a job that you are printing. Make sure that the HP LaserJet 1200 is different than what appeared on screen Printed page problems Problem...
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... for more information. See Printer properties (driver) for the HP LaserJet III. Note If you use to print them. q Change the resolution, paper size, font settings, and other settings. EN Troubleshooting PostScript (PS) Errors 119 Printed page problems (continued) Problem Solution Page format is different than on If you used an older or different printer driver (printer software) another printer to create the document or the printer properties settings in the printer properties and adjust them as necessary.
... for more information. See Printer properties (driver) for the HP LaserJet III. Note If you use to print them. q Change the resolution, paper size, font settings, and other settings. EN Troubleshooting PostScript (PS) Errors 119 Printed page problems (continued) Problem Solution Page format is different than on If you used an older or different printer driver (printer software) another printer to create the document or the printer properties settings in the printer properties and adjust them as necessary.
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The image displayed on your problem, you load the originals. See the documentation that make this adjustment by selecting Display found in the scanner software. q Try adjusting the resolution and color settings in the Control Panel. The original might need to use a better quality version of the original. See Improving copy/scan quality for more information. q To eliminate the patterns, try reducing the size of the scanned image. See Scanner resolution and color for more...
The image displayed on your problem, you load the originals. See the documentation that make this adjustment by selecting Display found in the scanner software. q Try adjusting the resolution and color settings in the Control Panel. The original might need to use a better quality version of the original. See Improving copy/scan quality for more information. q To eliminate the patterns, try reducing the size of the scanned image. See Scanner resolution and color for more...
User Guide
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... on two lines. The name of 0.0.0.0 displays. Not Specified: A file was assigned. DHCP: Automatic configuration via a DHCP server and TFTP configuration file. RARP: Automatic configuration via a BOOTP server and TFTP configuration file. Make sure that responds to obtain its IP configuration: BOOTP: Automatic configuration via Telnet, the printer's control panel, HP Web JetAdmin, an embedded Web server, or another method. This message displays during initialization while the print server attempts to the print server's request for an error status. During...
... on two lines. The name of 0.0.0.0 displays. Not Specified: A file was assigned. DHCP: Automatic configuration via a DHCP server and TFTP configuration file. RARP: Automatic configuration via a BOOTP server and TFTP configuration file. Make sure that responds to obtain its IP configuration: BOOTP: Automatic configuration via Telnet, the printer's control panel, HP Web JetAdmin, an embedded Web server, or another method. This message displays during initialization while the print server attempts to the print server's request for an error status. During...
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The print server might be faulty. BABBLE Check the network connections. If the error persists, replace the print server. 0C LAN ERROR - If you cannot find a problem with your network cabling or the print server. Error messages Error Code and Message Description 02 LAN ERROR - If the connections are intact, run the power-on self-test: remove and re-attach the power module connector on . If the connections are intact, run the power-on self-test: turn the printer off and back...
The print server might be faulty. BABBLE Check the network connections. If the error persists, replace the print server. 0C LAN ERROR - If you cannot find a problem with your network cabling or the print server. Error messages Error Code and Message Description 02 LAN ERROR - If the connections are intact, run the power-on self-test: remove and re-attach the power module connector on . If the connections are intact, run the power-on self-test: turn the printer off and back...
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.... q Review the page for more information. EN Verifying your hardware Your print server might not work if the printer, print server, or connections are correct for more information about interpreting the printer configuration page and diagnosing and correcting printer problems. The print server q Attach the printer to the HP JetDirect 175X and attach the HP JetDirect 175X to print a configuration page. q Press the print server Test button to the network. Verify that the printer is printing correctly. See Troubleshooting the printer for status and error messages. Verifying...
.... q Review the page for more information. EN Verifying your hardware Your print server might not work if the printer, print server, or connections are correct for more information about interpreting the printer configuration page and diagnosing and correcting printer problems. The print server q Attach the printer to the HP JetDirect 175X and attach the HP JetDirect 175X to print a configuration page. q Press the print server Test button to the network. Verify that the printer is printing correctly. See Troubleshooting the printer for status and error messages. Verifying...
User Guide
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... PPD 113 software for 24 troubleshooting 109 Manual duplexing 71 Manual duplexing, card stock 73 Manual feed 70 Manufacturing ID 170 Media cards, printing 67 Copier/Scanner supported sizes and types 32 envelopes, printing 64, 65 letterhead, printing 66 printer choosing 20 specifications 20, 32, 237 transparencies, printing 63 Memory DIMM available 248 installation 246 removal 249 testing 248 messages Errors 180 Model number 169 modes scanning 83 viewer 83 Multiple pages per sheet printing 75 N network Error messages 180 network connections settings changes in 39 NETWORK FRAME TYPE RCVD 178...
... PPD 113 software for 24 troubleshooting 109 Manual duplexing 71 Manual duplexing, card stock 73 Manual feed 70 Manufacturing ID 170 Media cards, printing 67 Copier/Scanner supported sizes and types 32 envelopes, printing 64, 65 letterhead, printing 66 printer choosing 20 specifications 20, 32, 237 transparencies, printing 63 Memory DIMM available 248 installation 246 removal 249 testing 248 messages Errors 180 Model number 169 modes scanning 83 viewer 83 Multiple pages per sheet printing 75 N network Error messages 180 network connections settings changes in 39 NETWORK FRAME TYPE RCVD 178...
User Guide
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...paper jams 128 scanner jams 156 scanning 33 Preventing problems 150 Primary Frame Type 177 Print quality settings 79 troubleshooting 123 print server Error messages 167 light patterns 166 Troubleshooting 164 Printer components 14- 19 control panel 15 default settings 23 driver 23 drivers, Macintosh 24 features and benefits 12 installation 11, 43 light patterns 105 loading paper (media) 21 online help 25 paper input options 16 paper jam 128 paper output options 18 power turn off 22 voltage conversions 22 properties (driver) 23 renaming 113 specifications 206- 208 Printer Page Description Files...
...paper jams 128 scanner jams 156 scanning 33 Preventing problems 150 Primary Frame Type 177 Print quality settings 79 troubleshooting 123 print server Error messages 167 light patterns 166 Troubleshooting 164 Printer components 14- 19 control panel 15 default settings 23 driver 23 drivers, Macintosh 24 features and benefits 12 installation 11, 43 light patterns 105 loading paper (media) 21 online help 25 paper input options 16 paper jam 128 paper output options 18 power turn off 22 voltage conversions 22 properties (driver) 23 renaming 113 specifications 206- 208 Printer Page Description Files...
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... also Support 187 Service Location Protocol (SLP) 175 Settings print quality 79 printer properties (driver) 23 Quick Copy, changing 93 SNMP set community name configuration page 170 Software Copier Control Panel 38 Document Assistant 35 HP LaserJet Utility for Macintosh 24 LaserJet Document Desktop 36 LaserJet Toolbox 38 license agreement 252 Macintosh 24 Macintosh printer drivers 24 printer properties (driver) 23 Quick Copy settings 38 Specifications Copier/Scanner 218- 220, 228 printer 206- 208 paper 238- 243 Status AppleTalk...
... also Support 187 Service Location Protocol (SLP) 175 Settings print quality 79 printer properties (driver) 23 Quick Copy, changing 93 SNMP set community name configuration page 170 Software Copier Control Panel 38 Document Assistant 35 HP LaserJet Utility for Macintosh 24 LaserJet Document Desktop 36 LaserJet Toolbox 38 license agreement 252 Macintosh 24 Macintosh printer drivers 24 printer properties (driver) 23 Quick Copy settings 38 Specifications Copier/Scanner 218- 220, 228 printer 206- 208 paper 238- 243 Status AppleTalk...