Quick Setup Guide - Windows 8
Page 7
...user guides and specifications for your computer. For worldwide ● Find Windows password support, go /contactHP 1 Windows troubleshooting tools 1. Visit http://www.hp.com/supportvideos (English only) ● Learn how to http://welcome.hp.com/country/us/en/wwcontact_us.html. From the Start screen, type..., select My computer, and and software issues. Select the HP common computer hardware Support Assistant app on the Start screen, select My computer, and then select User guides. ● See how-to driver updates. ● Read frequently asked questions. For U.S. From...
...user guides and specifications for your computer. For worldwide ● Find Windows password support, go /contactHP 1 Windows troubleshooting tools 1. Visit http://www.hp.com/supportvideos (English only) ● Learn how to http://welcome.hp.com/country/us/en/wwcontact_us.html. From the Start screen, type..., select My computer, and and software issues. Select the HP common computer hardware Support Assistant app on the Start screen, select My computer, and then select User guides. ● See how-to driver updates. ● Read frequently asked questions. For U.S. From...
Quick Setup Guide - Windows 8
Page 22
Your computer might damage the network adapter. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to connect again later, or contact your Internet ... best) way. Software troubleshooting To repair ● Turn the computer off completely and then turn it came with the product) or hardware driver to move the computer. Select the HP Support Assistant app on -screen instructions. Do not connect a telephone cable to the Internet. 1. From the Start screen, type c, select Control Panel...
Your computer might damage the network adapter. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to connect again later, or contact your Internet ... best) way. Software troubleshooting To repair ● Turn the computer off completely and then turn it came with the product) or hardware driver to move the computer. Select the HP Support Assistant app on -screen instructions. Do not connect a telephone cable to the Internet. 1. From the Start screen, type c, select Control Panel...
Troubleshooting and Maintenance Guide
Page 2
...one gigabyte (GB) is subject to HP and Compaq systems. The memory above 3 GB may require upgraded and/or separately purchased hardware, drivers and/or software to 1,073,741,824 bytes. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the express ...warranty statements accompanying such products and services. HP supports lawful use of technology and does not...
...one gigabyte (GB) is subject to HP and Compaq systems. The memory above 3 GB may require upgraded and/or separately purchased hardware, drivers and/or software to 1,073,741,824 bytes. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the express ...warranty statements accompanying such products and services. HP supports lawful use of technology and does not...
Troubleshooting and Maintenance Guide
Page 10
...CD-ROM drives.) 3. Restores the software (if it on the System Properties screen. 5. Double-click the specific item (for example, HP DVD Writer 640b). 4. Close all data files you use this System Restore procedure before the software was installed on -screen instructions. Follow... add restore points manually: 1. Select the arrow to an earlier version of Microsoft Windows. To start a system restore or to software that are shipped without a version of a driver, select Roll Back Driver, and then follow the on -screen instructions. 6 Chapter 2 Troubleshooting From the ...
...CD-ROM drives.) 3. Restores the software (if it on the System Properties screen. 5. Double-click the specific item (for example, HP DVD Writer 640b). 4. Close all data files you use this System Restore procedure before the software was installed on -screen instructions. Follow... add restore points manually: 1. Select the arrow to an earlier version of Microsoft Windows. To start a system restore or to software that are shipped without a version of a driver, select Roll Back Driver, and then follow the on -screen instructions. 6 Chapter 2 Troubleshooting From the ...
Troubleshooting and Maintenance Guide
Page 11
... 2. NOTE: Some features might not be sure that the program is in the list of programs you initially installed it . Select Drivers and Applications Reinstall. From the Start screen, type control panel, and then select Control Panel. 3. Close all software programs and folders... it by using the HP Recovery Manager program (select models only). Software troubleshooting 7 Symptom Possible solution Software program and hardware driver reinstallation If any of your program is still available from the CDs or DVDs. A list of Microsoft Windows. Check whether your factory...
... 2. NOTE: Some features might not be sure that the program is in the list of programs you initially installed it . Select Drivers and Applications Reinstall. From the Start screen, type control panel, and then select Control Panel. 3. Close all software programs and folders... it by using the HP Recovery Manager program (select models only). Software troubleshooting 7 Symptom Possible solution Software program and hardware driver reinstallation If any of your program is still available from the CDs or DVDs. A list of Microsoft Windows. Check whether your factory...
Troubleshooting and Maintenance Guide
Page 12
... Through recovery discs purchased from the Windows Start screen. 2. see Creating recovery...Through the hard disk drive, from HP Support. Disconnect all peripheral devices from...To purchase recovery discs, visit http://www.hp.com/go/contactHP. Back up any important...System recovery from the Windows Start screen on page 8 NOTE: The...shipped without a version of Microsoft Windows. Some features might not be ... 1. If the computer is working and Windows is a file that you create from ... image, see System recovery from the Windows Start screen CAUTION: System Recovery deletes all...
... Through recovery discs purchased from the Windows Start screen. 2. see Creating recovery...Through the hard disk drive, from HP Support. Disconnect all peripheral devices from...To purchase recovery discs, visit http://www.hp.com/go/contactHP. Back up any important...System recovery from the Windows Start screen on page 8 NOTE: The...shipped without a version of Microsoft Windows. Some features might not be ... 1. If the computer is working and Windows is a file that you create from ... image, see System recovery from the Windows Start screen CAUTION: System Recovery deletes all...
Troubleshooting and Maintenance Guide
Page 16
... clean the computer and monitor: 12 Chapter 4 Maintenance Also, be sure to check for driver updates for additional cleaning instructions. Use System Recovery to wipe your Windows operating system installation clean, restoring it about once every three months. Monthly Hardware cleanup Thoroughly ...outside of important data files before proceeding with a System Recovery. Visit http://www.hp.com/ go/contactHP for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to install updates. Also, check for programs you no longer need ...
... clean the computer and monitor: 12 Chapter 4 Maintenance Also, be sure to check for driver updates for additional cleaning instructions. Use System Recovery to wipe your Windows operating system installation clean, restoring it about once every three months. Monthly Hardware cleanup Thoroughly ...outside of important data files before proceeding with a System Recovery. Visit http://www.hp.com/ go/contactHP for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to install updates. Also, check for programs you no longer need ...