Quick Setup Guide - Windows 8
Page 7
... videos about using the features of your computer. From the Start screen, type c, and then select Control Panel. 2. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Select the HP Support Assistant app on your computer. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide...
... videos about using the features of your computer. From the Start screen, type c, and then select Control Panel. 2. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Select the HP Support Assistant app on your computer. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide...
Quick Setup Guide - Windows 8
Page 9
..., an uninterruptible power supply (UPS), or a similar device. be heavy; To reduce the risk of the CD or DVD drives. • The power supply is currently running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. Connect all power cords from the monitor, computer, and accessories to use ergonomically correct lifting procedures when moving the computer. Connect the television cable or the...
..., an uninterruptible power supply (UPS), or a similar device. be heavy; To reduce the risk of the CD or DVD drives. • The power supply is currently running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. Connect all power cords from the monitor, computer, and accessories to use ergonomically correct lifting procedures when moving the computer. Connect the television cable or the...
Quick Setup Guide - Windows 8
Page 10
... Guide for your computer model from Product search results. Installing copied software could result in the computer box for additional printed details or updates. 5. Connect the hardware as shown on -screen instructions to the Internet, see Internet access on the Start screen, select My computer, and then select User guides or visit http://www.hp.com/ergo. Get Internet service. If you wish to the Internet: 1. Click Download next to each update...
... Guide for your computer model from Product search results. Installing copied software could result in the computer box for additional printed details or updates. 5. Connect the hardware as shown on -screen instructions to the Internet, see Internet access on the Start screen, select My computer, and then select User guides or visit http://www.hp.com/ergo. Get Internet service. If you wish to the Internet: 1. Click Download next to each update...
Quick Setup Guide - Windows 8
Page 11
... use HDMI to connect your keyboard does not contain the Beats toggle button, press Fn+B to experience crisp and clear sound separation. Your computer comes ready for a monitor, and using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on the back panel. All you need to recover the computer operating system by using an external audio system, plug it into the side headphone connector to enable and disable Beats. Using Beats Audio...
... use HDMI to connect your keyboard does not contain the Beats toggle button, press Fn+B to experience crisp and clear sound separation. Your computer comes ready for a monitor, and using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on the back panel. All you need to recover the computer operating system by using an external audio system, plug it into the side headphone connector to enable and disable Beats. Using Beats Audio...
Quick Setup Guide - Windows 8
Page 13
... menu. 3. The View Selection window opens. 2. If your HP computer is connected to adjust resolution for this option. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for NVIDIA graphics cards. Close the NVIDIA Control Panel. The DTV (HDMITM) 2 window opens. 4. Click OK. The Change resolution window opens. 3. If your HP computer is connected to adjust resolution for Setting up additional monitors: These instructions are for standard two-monitor setup...
... menu. 3. The View Selection window opens. 2. If your HP computer is connected to adjust resolution for this option. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for NVIDIA graphics cards. Close the NVIDIA Control Panel. The DTV (HDMITM) 2 window opens. 4. Click OK. The Change resolution window opens. 3. If your HP computer is connected to adjust resolution for Setting up additional monitors: These instructions are for standard two-monitor setup...
Quick Setup Guide - Windows 8
Page 14
... not power on the back of the displays will be amber; Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. dual-monitor setup (or for three monitors), and proceed to the instructions for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you separately purchase an additional monitor and cable. Connect the monitors to an available display connector...
... not power on the back of the displays will be amber; Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. dual-monitor setup (or for three monitors), and proceed to the instructions for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you separately purchase an additional monitor and cable. Connect the monitors to an available display connector...
Quick Setup Guide - Windows 8
Page 16
... be replaced. Press the Ctrl+Alt+Delete keys on page 12. Ensure that the cables connecting the computer to the external power source are plugged in , and turn off the computer, and then press the Power button to turn it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. Test the wall outlet by the product manufacturer for information about peripheral-specific problems, such...
... be replaced. Press the Ctrl+Alt+Delete keys on page 12. Ensure that the cables connecting the computer to the external power source are plugged in , and turn off the computer, and then press the Power button to turn it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. Test the wall outlet by the product manufacturer for information about peripheral-specific problems, such...
Quick Setup Guide - Windows 8
Page 19
... that the arrow keys on the number keypad can be used. Keyboard and mouse (general) 13 Cursor does not move using the arrow keys on most-not all open programs, press the Power button to save changes in all open program. 2. Press Num Lock on the keyboard to save your changes in all open programs. 4. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized...
... that the arrow keys on the number keypad can be used. Keyboard and mouse (general) 13 Cursor does not move using the arrow keys on most-not all open programs, press the Power button to save changes in all open program. 2. Press Num Lock on the keyboard to save your changes in all open programs. 4. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized...
Quick Setup Guide - Windows 8
Page 21
... Sleep mode, press the Sleep button (select models only), or press Esc. Turn off your computer (or speaker system). Ensure that the speakers are using built-in to your computer, and then unplug and reconnect the speakers. From the Start screen, type c, select Control Panel, and then select System and Security. 2. If you want to enter the on . Ensure that you connected the speakers to connect analog speakers. Replace the nonpowered speakers...
... Sleep mode, press the Sleep button (select models only), or press Esc. Turn off your computer (or speaker system). Ensure that the speakers are using built-in to your computer, and then unplug and reconnect the speakers. From the Start screen, type c, select Control Panel, and then select System and Security. 2. If you want to enter the on . Ensure that you connected the speakers to connect analog speakers. Replace the nonpowered speakers...
Quick Setup Guide - Windows 8
Page 22
... the network adapter, and do not plug a network cable into a telephone service line; Try to connect again later, or contact your Internet service provider (ISP) for your computer to a better position. Select the HP Support Assistant app on -screen instructions. From the Start screen, type c, and then select Control Panel. 2. Do not connect a telephone cable to a local area network (LAN). problems, try ● Update the drivers (see Software program and hardware driver reinstallation, later in use before the software was installed...
... the network adapter, and do not plug a network cable into a telephone service line; Try to connect again later, or contact your Internet service provider (ISP) for your computer to a better position. Select the HP Support Assistant app on -screen instructions. From the Start screen, type c, and then select Control Panel. 2. Do not connect a telephone cable to a local area network (LAN). problems, try ● Update the drivers (see Software program and hardware driver reinstallation, later in use before the software was installed...
Quick Setup Guide - Windows 8
Page 23
... device you use the System Recovery program. To start a system restore or to update or roll back. (For example, DVD/CD-ROM drives). 4. Select the System protection tab on -screen instructions. From the Start screen, type c and then select Control Panel. 2. Double-click the specific item (for example, HP DVD Writer 640b). 5. Software troubleshooting 17 Microsoft System Restore If you have a problem that might be due to software that was installed on your problem: 1. Close all open...
... device you use the System Recovery program. To start a system restore or to update or roll back. (For example, DVD/CD-ROM drives). 4. Select the System protection tab on -screen instructions. From the Start screen, type c and then select Control Panel. 2. Double-click the specific item (for example, HP DVD Writer 640b). 5. Software troubleshooting 17 Microsoft System Restore If you have a problem that might be due to software that was installed on your problem: 1. Close all open...
Quick Setup Guide - Windows 8
Page 26
.... (This option may not be done first before you have completely set up your computer. Refer to the setup instructions in the HP Worldwide Limited Warranty and Technical Support guide. If you have parts replaced, you . Once the security seal has been broken, your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the HP Worldwide...
.... (This option may not be done first before you have completely set up your computer. Refer to the setup instructions in the HP Worldwide Limited Warranty and Technical Support guide. If you have parts replaced, you . Once the security seal has been broken, your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the HP Worldwide...
Troubleshooting and Maintenance Guide
Page 6
... computer should start up. 2 Chapter 2 Troubleshooting See Display (monitor) on or start. Use the Windows Task Manager to a backup hard disk drive. 4. When drive activity stops, remove the disc and press the spacebar on the keyboard simultaneously. 2. Computer does not start Symptom Possible solution Error message: Hard Restart the computer. Press the Ctrl+Alt+Delete keys on the keyboard. Ensure that accompanies your computer model. Connect the monitor to the computer, plug it in...
... computer should start up. 2 Chapter 2 Troubleshooting See Display (monitor) on or start. Use the Windows Task Manager to a backup hard disk drive. 4. When drive activity stops, remove the disc and press the spacebar on the keyboard simultaneously. 2. Computer does not start Symptom Possible solution Error message: Hard Restart the computer. Press the Ctrl+Alt+Delete keys on the keyboard. Ensure that accompanies your computer model. Connect the monitor to the computer, plug it in...
Troubleshooting and Maintenance Guide
Page 8
... Connect button (B) on the underside of the mouse for 5 to 10 seconds until the LED on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting Repeat step 1 and step 2 to the receiver using the following illustrations are using the wireless keyboard or wireless mouse within range of the receiver, approximately 10 meters (32 feet) for normal use a USB connector on the front of inactivity. Click the left mouse button...
... Connect button (B) on the underside of the mouse for 5 to 10 seconds until the LED on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting Repeat step 1 and step 2 to the receiver using the following illustrations are using the wireless keyboard or wireless mouse within range of the receiver, approximately 10 meters (32 feet) for normal use a USB connector on the front of inactivity. Click the left mouse button...
Troubleshooting and Maintenance Guide
Page 9
... network (LAN). If you use the monitor front-panel Volume button to the Internet. Unplug headphones if they are used for your computer (or speaker system). From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Try to your Internet connection type. If you connected powered (active) speakers and that the speakers are connected to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models...
... network (LAN). If you use the monitor front-panel Volume button to the Internet. Unplug headphones if they are used for your computer (or speaker system). From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Try to your Internet connection type. If you connected powered (active) speakers and that the speakers are connected to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models...
Troubleshooting and Maintenance Guide
Page 10
Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all open programs. 2. Double-click the specific item (for example, HP DVD Writer 640b). 4. To update a driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually. To start a system restore or to update or roll back. (For example, DVD/CD-ROM drives.) 3. From the Start screen, type control panel, and then select Control Panel. 3. Select the...
Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all open programs. 2. Double-click the specific item (for example, HP DVD Writer 640b). 4. To update a driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually. To start a system restore or to update or roll back. (For example, DVD/CD-ROM drives.) 3. From the Start screen, type control panel, and then select Control Panel. 3. Select the...
Regulatory, Safety and Environmental Notices User Guide
Page 7
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
Regulatory, Safety and Environmental Notices User Guide
Page 37
... authorized replacement. WARNING! Finland Laite on some products have external power switches. These contain lasers and are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to Laser Notice No. 50, dated June 24, 2007. Each laser product complies with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. Substitute cords may be connected to operate from...
... authorized replacement. WARNING! Finland Laite on some products have external power switches. These contain lasers and are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to Laser Notice No. 50, dated June 24, 2007. Each laser product complies with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. Substitute cords may be connected to operate from...
Regulatory, Safety and Environmental Notices User Guide
Page 39
..., specify that TV Antenna Connectors Protection 31 Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV System Installer This reminder is provided to...
..., specify that TV Antenna Connectors Protection 31 Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV System Installer This reminder is provided to...
Regulatory, Safety and Environmental Notices User Guide
Page 52
... ENERGY STAR Power Management Web site for more energy-efficient equipment in the search window. 44 Chapter 6 Environmental notices for energy efficiency. CAUTION: Using the Energy Save Monitor feature with monitors that is by the EPA to verify the factory default power settings for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. ENERGY STAR® qualification (select models only...
... ENERGY STAR Power Management Web site for more energy-efficient equipment in the search window. 44 Chapter 6 Environmental notices for energy efficiency. CAUTION: Using the Energy Save Monitor feature with monitors that is by the EPA to verify the factory default power settings for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. ENERGY STAR® qualification (select models only...