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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 9 ...Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain . . 17 Connecting the AC adapter 18 Protecting from power source problems 19 Connecting to a broadband modem or network 20 Connecting the optional dial-up modem 21 Starting your notebook 21 Waking up your ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 9 ...Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain . . 17 Connecting the AC adapter 18 Protecting from power source problems 19 Connecting to a broadband modem or network 20 Connecting the optional dial-up modem 21 Starting your notebook 21 Waking up your ...
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...power cord is firmly attached to levels far above normal levels and cause data loss or system damage. The battery charge indicator turns on (see "Gateway contact information" on page 6 for the first time, turn off your notebook and leave your notebook connected to AC power until it turns on:... • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). If the battery charge indicator does not turn blue after three hours, contact...
...power cord is firmly attached to levels far above normal levels and cause data loss or system damage. The battery charge indicator turns on (see "Gateway contact information" on page 6 for the first time, turn off your notebook and leave your notebook connected to AC power until it turns on:... • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). If the battery charge indicator does not turn blue after three hours, contact...
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Caution When the battery is in the notebook and the notebook is fully charged and you want to recover your system under most notebook problems by following the information in "Troubleshooting" on AC power, the battery constantly charges, even though it with an electrical outlet, the automatic battery charger ... AC power, remove the battery. This reduces the life of the notebook's software (also called recovering or restoring your notebook for the purpose. www.gateway.com Consider removing the battery from your notebook when running on page 113 or in the technical support pages at www...
Caution When the battery is in the notebook and the notebook is fully charged and you want to recover your system under most notebook problems by following the information in "Troubleshooting" on AC power, the battery constantly charges, even though it with an electrical outlet, the automatic battery charger ... AC power, remove the battery. This reduces the life of the notebook's software (also called recovering or restoring your notebook for the purpose. www.gateway.com Consider removing the battery from your notebook when running on page 113 or in the technical support pages at www...
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If you need to a previous state when everything was working correctly, the problem may be solved by using Gateway Recovery Center. 88 CHAPTER 7: Maintaining Your Notebook • If only one or two items of recovery discs (you created. • To re-install Windows using ... re-installing the software or the hardware drivers. For instructions, see "Using Microsoft System Restore" on page 95. • If nothing else has solved the problem and you need to follow that did not come pre-installed on page 93. For instructions on reinstalling software and drivers that were not pre...
If you need to a previous state when everything was working correctly, the problem may be solved by using Gateway Recovery Center. 88 CHAPTER 7: Maintaining Your Notebook • If only one or two items of recovery discs (you created. • To re-install Windows using ... re-installing the software or the hardware drivers. For instructions, see "Using Microsoft System Restore" on page 95. • If nothing else has solved the problem and you need to follow that did not come pre-installed on page 93. For instructions on reinstalling software and drivers that were not pre...
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...automatically creates an additional restore point each day, and also each time you can also create a restore point manually. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. For instructions, see "...(Start), Control Panel, System and Maintenance, then click Backup and Restore Center. In most cases of these restore points to -resolve software problems, you install software or device drivers. To restore using Microsoft System Restore, click Start, then click Help and Support. You can return...
...automatically creates an additional restore point each day, and also each time you can also create a restore point manually. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. For instructions, see "...(Start), Control Panel, System and Maintenance, then click Backup and Restore Center. In most cases of these restore points to -resolve software problems, you install software or device drivers. To restore using Microsoft System Restore, click Start, then click Help and Support. You can return...
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...opens. b Click Recovery, then click Next. Your notebook restarts. 2 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. b While the notebook is called a factory recovery. If you can still run Windows: a Turn on your hard drive,...account's password (if any), then click Next. The Welcome to Gateway System Recovery window opens. 7 Click Next. 98 CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not solved by any of the other recovery options, you ...
...opens. b Click Recovery, then click Next. Your notebook restarts. 2 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. b While the notebook is called a factory recovery. If you can still run Windows: a Turn on your hard drive,...account's password (if any), then click Next. The Welcome to Gateway System Recovery window opens. 7 Click Next. 98 CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not solved by any of the other recovery options, you ...
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... that it is firmly connected to the AC power adapter. • If you start your notebook. First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any maintenance tasks where you remove...
... that it is firmly connected to the AC power adapter. • If you start your notebook. First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any maintenance tasks where you remove...
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..." on page 117. Diskette drive (external) The diskette drive is covered under "DVD drives" on page 137. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are listed...
..." on page 117. Diskette drive (external) The diskette drive is covered under "DVD drives" on page 137. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are listed...
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... turned off. • If you want to play these CDs on your notebook. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. For more information, see "Playing music and movies" in speakers...8226; Make sure that nothing is plugged into the headphone jack on page 87. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on the notebook....
... turned off. • If you want to play these CDs on your notebook. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. For more information, see "Playing music and movies" in speakers...8226; Make sure that nothing is plugged into the headphone jack on page 87. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on the notebook....
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For the location of the manual eject hole, see your notebook is having problems • Make sure that you are connecting your notebook to a television using the monitor jack, use the built-in speakers, a set of headphones or external .... If you do not want to remove CDs and DVDs. For more information about restoring deleted files, click Start, then click Help and Support. www.gateway.com A DVD does not produce sound on a television • Audio is transmitted through an HDMI connection, however, audio is covered under "Networks (wired)" on page...
For the location of the manual eject hole, see your notebook is having problems • Make sure that you are connecting your notebook to a television using the monitor jack, use the built-in speakers, a set of headphones or external .... If you do not want to remove CDs and DVDs. For more information about restoring deleted files, click Start, then click Help and Support. www.gateway.com A DVD does not produce sound on a television • Audio is transmitted through an HDMI connection, however, audio is covered under "Networks (wired)" on page...
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... your online User Guide. • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. To fix hard drive problems, run the Error checking program. If the hard drive is in your fingerprints" on page 32. • For more information, see "Running the TouchStrip Tutorial...
... your online User Guide. • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. To fix hard drive problems, run the Error checking program. If the hard drive is in your fingerprints" on page 32. • For more information, see "Running the TouchStrip Tutorial...
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... in the Search Help box, then press ENTER. If you still get the error, your ISP may need to reinstall the operating system. www.gateway.com • Make sure that the hard drive is plugged into the optional modem jack and not the Ethernet network jack. If you are unable...having technical difficulties. 121 For more information, see "Left" on page 107. • If your notebook has been subjected to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you are using a cable or DSL modem, make sure that your account with your network...
... in the Search Help box, then press ENTER. If you still get the error, your ISP may need to reinstall the operating system. www.gateway.com • Make sure that the hard drive is plugged into the optional modem jack and not the Ethernet network jack. If you are unable...having technical difficulties. 121 For more information, see "Left" on page 107. • If your notebook has been subjected to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you are using a cable or DSL modem, make sure that your account with your network...
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... • Try a keyboard that you know works to make sure that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. If the keyboard does not work after it . Type the phrase Media Center in the keyboard, turn it upside down to replace...), can affect the video quality significantly: • Display type-Some retail TVs may need to drain it again. Media Center This section only covers problems relating to Media Center mode. To view Media Center troubleshooting information that the keyboard port works. • If you may provide lower quality video....
... • Try a keyboard that you know works to make sure that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. If the keyboard does not work after it . Type the phrase Media Center in the keyboard, turn it upside down to replace...), can affect the video quality significantly: • Display type-Some retail TVs may need to drain it again. Media Center This section only covers problems relating to Media Center mode. To view Media Center troubleshooting information that the keyboard port works. • If you may provide lower quality video....
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...'s HDMI Out port to make static white backgrounds with black 124 Many older TVs do not have a VGA port. Gateway recommends using high-quality video cables that can cause problems and affect the video quality. A poor cable connection can connect the notebook video output to the TV's VGA In ...an HDMI port. • VGA-If your TV does not include and HDMI port, but does include a VGA port, connect the VGA cable from Gateway. For more information about changing the screen resolution, see "Changing color depth and screen resolution" in your notebook to a stereo system to 800 ×...
...'s HDMI Out port to make static white backgrounds with black 124 Many older TVs do not have a VGA port. Gateway recommends using high-quality video cables that can cause problems and affect the video quality. A poor cable connection can connect the notebook video output to the TV's VGA In ...an HDMI port. • VGA-If your TV does not include and HDMI port, but does include a VGA port, connect the VGA cable from Gateway. For more information about changing the screen resolution, see "Changing color depth and screen resolution" in your notebook to a stereo system to 800 ×...
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... any answering machine, fax machine, or printer that all screws in your telephone service. The Edit Location dialog box opens. 6 Make sure that is a common problem that makes a difference. If reducing the connect speed lets you can cause the modem to the line using a digital, rollover, or PBX line. Wiggle the...
... any answering machine, fax machine, or printer that all screws in your telephone service. The Edit Location dialog box opens. 6 Make sure that is a common problem that makes a difference. If reducing the connect speed lets you can cause the modem to the line using a digital, rollover, or PBX line. Wiggle the...
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www.gateway.com You cannot connect to the Internet • The ISP may not support 48K uploads. If your notebook ...telephone line with a different communications program. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may cause problems with just one program. • Review the troubleshooting information under "Internet" on the telephone, or another device, make sure that the... 56K • Current FCC regulations restrict actual data transfer rates over public telephone lines to 33.6K. The problem may be having technical difficulties.
www.gateway.com You cannot connect to the Internet • The ISP may not support 48K uploads. If your notebook ...telephone line with a different communications program. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may cause problems with just one program. • Review the troubleshooting information under "Internet" on the telephone, or another device, make sure that the... 56K • Current FCC regulations restrict actual data transfer rates over public telephone lines to 33.6K. The problem may be having technical difficulties.
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... pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your online User Guide. Telephone support Before calling Gateway Customer Care If you have a technical problem with a damp cloth (water only) and wipe it is turned on and that the video...
... pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your online User Guide. Telephone support Before calling Gateway Customer Care If you have a technical problem with a damp cloth (water only) and wipe it is turned on and that the video...
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...a qualified computer technician. • Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have installed it according to the instructions provided with it. For ...8226; If you have you follow troubleshooting steps. • The label on page 2. 139 If you did not purchase the hardware or software from Gateway, see : • Online Help • Printed documentation • The Microsoft Windows documentation • The software publisher's Web site • ...
...a qualified computer technician. • Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have installed it according to the instructions provided with it. For ...8226; If you have you follow troubleshooting steps. • The label on page 2. 139 If you did not purchase the hardware or software from Gateway, see : • Online Help • Printed documentation • The Microsoft Windows documentation • The software publisher's Web site • ...
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... to the telephone line. The Ringer Equivalence Number (REN) is resolved. If this happens, the telephone company will notify you disconnect the equipment until the problem is used on the line and briefly explain to the dispatcher the reason for this device. Mercury Warning Hg Warning THE LAMP IN THIS DISPLAY...
... to the telephone line. The Ringer Equivalence Number (REN) is resolved. If this happens, the telephone company will notify you disconnect the equipment until the problem is used on the line and briefly explain to the dispatcher the reason for this device. Mercury Warning Hg Warning THE LAMP IN THIS DISPLAY...
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www.gateway.com connector 10, 18 conserving battery power 69 EmPower adapter 70 extending battery life 69 Hibernate mode 71 Hybrid Sleep mode 28, 71 indicator 6, 23 international adapter 81 management 65, 69 plans 72 Sleep mode 23, 28, 71 source problems 19 SpeedStep settings 72 status indicator 6 ... rebooting notebook 24 recalibrating battery 68 recharging battery 66 recovering defaults 98 drivers 88 programs 88 software 88 system 87 Windows 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 recovery discs creating 89 drivers 89, 93 programs 89, 93 software...
www.gateway.com connector 10, 18 conserving battery power 69 EmPower adapter 70 extending battery life 69 Hibernate mode 71 Hybrid Sleep mode 28, 71 indicator 6, 23 international adapter 81 management 65, 69 plans 72 Sleep mode 23, 28, 71 source problems 19 SpeedStep settings 72 status indicator 6 ... rebooting notebook 24 recalibrating battery 68 recharging battery 66 recovering defaults 98 drivers 88 programs 88 software 88 system 87 Windows 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 recovery discs creating 89 drivers 89, 93 programs 89, 93 software...