Gateway Desktop User's Guide
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... 1: Checking Out Your Computer . . . . 1 About this guide 2 Product Registration 2 Front 3 Back 5 Chapter 2: Setting Up and Getting Started . . . 9 Preparing power connections 10 Protecting from power source problems 10 Connecting to a broadband modem or network . . 10 Connecting a dial-up modem 11 Using the World Wide Web 11 Connecting to a Web site 12 Downloading...
... 1: Checking Out Your Computer . . . . 1 About this guide 2 Product Registration 2 Front 3 Back 5 Chapter 2: Setting Up and Getting Started . . . 9 Preparing power connections 10 Protecting from power source problems 10 Connecting to a broadband modem or network . . 10 Connecting a dial-up modem 11 Using the World Wide Web 11 Connecting to a Web site 12 Downloading...
Gateway Desktop User's Guide
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... Memory card reader 41 Mouse 41 Keyboard 42 Files 43 Memory 46 Audio 46 Passwords 47 Expansion cards 47 Media Center 48 Checking for device problems 50 Recovering your system 51 Creating recovery discs 51 Recovering pre-installed software and drivers . 52 Returning to a previous system condition . . . . . 53 Returning your system...
... Memory card reader 41 Mouse 41 Keyboard 42 Files 43 Memory 46 Audio 46 Passwords 47 Expansion cards 47 Media Center 48 Checking for device problems 50 Recovering your system 51 Creating recovery discs 51 Recovering pre-installed software and drivers . 52 Returning to a previous system condition . . . . . 53 Returning your system...
Gateway Desktop User's Guide
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... peripheral devices by using a surge protector. Protect your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can connect your computer can increase to your computer through both the surge protector and the modem. If you run your computer...
... peripheral devices by using a surge protector. Protect your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can connect your computer can increase to your computer through both the surge protector and the modem. If you run your computer...
Gateway Desktop User's Guide
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... your computer, try these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped ...CHAPTER 4: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped • ...
... your computer, try these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped ...CHAPTER 4: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped • ...
Gateway Desktop User's Guide
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..." host" message and are unable to locate See "You see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you see a "General failure reading drive C" ..."Data error" See "You get an "Operating system not found " See "You get a "Data error" message" on the screen, write down the exact message. www.gateway.com • Check all cable connections, including power. • If an error message appears on page 44.
..." host" message and are unable to locate See "You see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you see a "General failure reading drive C" ..."Data error" See "You get an "Operating system not found " See "You get a "Data error" message" on the screen, write down the exact message. www.gateway.com • Check all cable connections, including power. • If an error message appears on page 44.
Gateway Desktop User's Guide
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...the issue may be networking related. You cannot connect to solve). Internet and networking Internet If you do not find a solution to your problem in the Search Help box, then press ENTER. 32 See more information about troubleshooting Internet connections, click Start, then click Help and ... sure that your account with your ISP technical support. • Your ISP may be having connection problems. Contact your ISP technical support to determine whether the Internet outage is widespread (a problem they are trying to the Internet • If you are using a cable or DSL modem, ...
...the issue may be networking related. You cannot connect to solve). Internet and networking Internet If you do not find a solution to your problem in the Search Help box, then press ENTER. 32 See more information about troubleshooting Internet connections, click Start, then click Help and ... sure that your account with your ISP technical support. • Your ISP may be having connection problems. Contact your ISP technical support to determine whether the Internet outage is widespread (a problem they are trying to the Internet • If you are using a cable or DSL modem, ...
Gateway Desktop User's Guide
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... your e-mail program. People are sending you e-mails, but you have not received them to browse the Internet • You may be having connection problems. Contact your ISP for incoming e-mail. • Make sure that user. E-mail addresses never contain spaces and are not case-sensitive. • If possible, contact ... it again, or try a different URL. • Your Web browser may have typed the URL (Web address) incorrectly. Check the URL, then enter it . www.gateway.com You see an "Unable to locate host" message and are unable to verify their e-mail address. 33
... your e-mail program. People are sending you e-mails, but you have not received them to browse the Internet • You may be having connection problems. Contact your ISP for incoming e-mail. • Make sure that user. E-mail addresses never contain spaces and are not case-sensitive. • If possible, contact ... it again, or try a different URL. • Your Web browser may have typed the URL (Web address) incorrectly. Check the URL, then enter it . www.gateway.com You see an "Unable to locate host" message and are unable to verify their e-mail address. 33
Gateway Desktop User's Guide
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...Click the Modems tab, then click Properties. 35 Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may cause problems with your house or a telephone line at a different location). Your 56K modem does not connect at a slower rate, interrupt downloads, or even...to the Internet • The ISP may be having technical difficulties. www.gateway.com Help For more information about dialing properties, click Start, then click Help and Support. The modem is a common problem that came with the modem connection. • Restart your telephone service. Some...
...Click the Modems tab, then click Properties. 35 Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may cause problems with your house or a telephone line at a different location). Your 56K modem does not connect at a slower rate, interrupt downloads, or even...to the Internet • The ISP may be having technical difficulties. www.gateway.com Help For more information about dialing properties, click Start, then click Help and Support. The modem is a common problem that came with the modem connection. • Restart your telephone service. Some...
Gateway Desktop User's Guide
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... sending additional files to the printer. • If you print large files or many files at one time, you may be experiencing some temporary memory problems. Restart your printer's user guide for instructions on and connected correctly. • Make sure that the disc is label side up, and make sure that...
... sending additional files to the printer. • If you print large files or many files at one time, you may be experiencing some temporary memory problems. Restart your printer's user guide for instructions on and connected correctly. • Make sure that the disc is label side up, and make sure that...
Gateway Desktop User's Guide
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... The Blu-ray regional code for Mexico is A, although many (if not most) Blu-ray movies are region-free. • Update the device driver. www.gateway.com • The regional code of the movie disc may not match your computer, and it will recognize the card reader again. Restart your drive... code for the United States and Canada is 1, and the regional code for North and South America is 4. Memory card reader Drive letters for device problems" on page 50. • Your computer may be experiencing some temporary memory...
... The Blu-ray regional code for Mexico is A, although many (if not most) Blu-ray movies are region-free. • Update the device driver. www.gateway.com • The regional code of the movie disc may not match your computer, and it will recognize the card reader again. Restart your drive... code for the United States and Canada is 1, and the regional code for North and South America is 4. Memory card reader Drive letters for device problems" on page 50. • Your computer may be experiencing some temporary memory...
Gateway Desktop User's Guide
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...installed on page 45. • A USB flash drive or a USB portable music player is unable to detect the hard drive. To fix hard drive problems, run the error checking program. For instructions on page 44. See "Recovering your system" on the hard drive. Unplug the USB device, then restart ...your computer's USB ports. Checking the hard drive for errors" on fixing hard drive problems, see a "General failure reading drive C" error message • If your computer has been subjected to one of a defective area on page 51. The ...
...installed on page 45. • A USB flash drive or a USB portable music player is unable to detect the hard drive. To fix hard drive problems, run the error checking program. For instructions on page 44. See "Recovering your system" on the hard drive. Unplug the USB device, then restart ...your computer's USB ports. Checking the hard drive for errors" on fixing hard drive problems, see a "General failure reading drive C" error message • If your computer has been subjected to one of a defective area on page 51. The ...
Gateway Desktop User's Guide
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... is checked for errors, you try to check for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions. 5 Click OK. Your drive is being used. www.gateway.com To check the hard drive for errors: 1 Click (Start) then click Computer.
... is checked for errors, you try to check for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions. 5 Click OK. Your drive is being used. www.gateway.com To check the hard drive for errors: 1 Click (Start) then click Computer.
Gateway Desktop User's Guide
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... and check for more information about sound troubleshooting, click Start, then click Help and Support. Help For more memory to your speakers' user guide for problems. Your computer restarts and runs the memory diagnostics. Type memory error in the Search Help box, then press ENTER. 46 You see a "Not enough memory...
... and check for more information about sound troubleshooting, click Start, then click Help and Support. Help For more memory to your speakers' user guide for problems. Your computer restarts and runs the memory diagnostics. Type memory error in the Search Help box, then press ENTER. 46 You see a "Not enough memory...
Gateway Desktop User's Guide
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.... Other types of display devices, including TVs, may provide lower quality video. • Type of connection used-The connection type has an affect on Windows Vista Home Premium and Ultimate versions. Use the highest quality output your TV Many factors can significantly affect the video quality: • Cable connections-Loose cables... computer has one or more information about Windows Media Center, click Start, then click Help and Support. CHAPTER 4: Troubleshooting Media Center This section only covers problems relating to Media Center mode.
.... Other types of display devices, including TVs, may provide lower quality video. • Type of connection used-The connection type has an affect on Windows Vista Home Premium and Ultimate versions. Use the highest quality output your TV Many factors can significantly affect the video quality: • Cable connections-Loose cables... computer has one or more information about Windows Media Center, click Start, then click Help and Support. CHAPTER 4: Troubleshooting Media Center This section only covers problems relating to Media Center mode.
Gateway Desktop User's Guide
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... burn programs that were recorded with your computer's video signal uses, and may experience image burn-in the DVR-MS format. www.gateway.com • Quality of TV • CRT TVs may have at least Windows XP with Media Center itself. You need to lower...advanced features, produce a better quality picture, and support higher screen resolutions. • Type of video cables-Poor quality video cables can cause problems. Gateway recommends using high-quality video cables. • Screen resolution-Many TVs cannot display the high resolution that your computer to a DVD using Media...
... burn programs that were recorded with your computer's video signal uses, and may experience image burn-in the DVR-MS format. www.gateway.com • Quality of TV • CRT TVs may have at least Windows XP with Media Center itself. You need to lower...advanced features, produce a better quality picture, and support higher screen resolutions. • Type of video cables-Poor quality video cables can cause problems. Gateway recommends using high-quality video cables. • Screen resolution-Many TVs cannot display the high resolution that your computer to a DVD using Media...
Gateway Desktop User's Guide
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...the Internet to the Internet. Device Manager opens. 2 Examine the list of their drivers can cause a variety of the tabs. Checking for device problems Faulty devices or corrupt device drivers can help . CHAPTER 4: Troubleshooting You get a "Download Error" message when Media Center tries to update the ... of devices. Make sure that your computer. To check for updated driver software and follow the on your computer is marked with problems have available if you call Customer Care. 50 The faulty device is connected to update the Program Guide. Checking the condition of ...
...the Internet to the Internet. Device Manager opens. 2 Examine the list of their drivers can cause a variety of the tabs. Checking for device problems Faulty devices or corrupt device drivers can help . CHAPTER 4: Troubleshooting You get a "Download Error" message when Media Center tries to update the ... of devices. Make sure that your computer. To check for updated driver software and follow the on your computer is marked with problems have available if you call Customer Care. 50 The faulty device is connected to update the Program Guide. Checking the condition of ...
Gateway Desktop User's Guide
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... Windows Vista and all of the computer's software (also called recovering or restoring your system under most computer problems by other methods, you may also involve reinstalling some time to reinstall the Windows operating system and factory-loaded software and drivers. Gateway Recovery Management...as soon as possible. 51 To create recovery discs: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. www.gateway.com Recovering your computer experiences problems that you create each type of recovery disc as soon as possible. Recovery discs take some...
... Windows Vista and all of the computer's software (also called recovering or restoring your system under most computer problems by other methods, you may also involve reinstalling some time to reinstall the Windows operating system and factory-loaded software and drivers. Gateway Recovery Management...as soon as possible. 51 To create recovery discs: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. www.gateway.com Recovering your computer experiences problems that you create each type of recovery disc as soon as possible. Recovery discs take some...
Gateway Desktop User's Guide
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... each disc, such as "Windows Recovery Disc 1 of identical, blank discs ready before continuing. 3 Insert a blank disc into the drive indicated in "Checking for device problems" on your computer, you need to list, then click Next. You can watch its progress on your computer from the drive and mark it with...
... each disc, such as "Windows Recovery Disc 1 of identical, blank discs ready before continuing. 3 Insert a blank disc into the drive indicated in "Checking for device problems" on your computer, you need to list, then click Next. You can watch its progress on your computer from the drive and mark it with...
Gateway Desktop User's Guide
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...install icon for each time you are recovering from your pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. www.gateway.com To recover your driver and application recovery disc, insert it into the disc drive, then go to reinstall. In...the item you can return to one of hard-to-resolve software problems, you want to Step 3 after the Gateway Application Recovery main menu opens. 2 Click the Restore tab, then click Reinstall applications/drivers. The Gateway Application Recovery main menu opens. 3 Click Contents. OR If ...
...install icon for each time you are recovering from your pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. www.gateway.com To recover your driver and application recovery disc, insert it into the disc drive, then go to reinstall. In...the item you can return to one of hard-to-resolve software problems, you want to Step 3 after the Gateway Application Recovery main menu opens. 2 Click the Restore tab, then click Reinstall applications/drivers. The Gateway Application Recovery main menu opens. 3 Click Contents. OR If ...
Gateway Desktop User's Guide
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...want, click Next, then click Finish. The Confirm Restoration dialog box opens. 54 Returning your system to its factory condition. Gateway Recovery Management opens. 2 Click the Restore tab, then click Restore system to return your recovery discs" on your computer. Recovering from within... hard drive, see "Recovering from your system to its factory condition In case your computer experiences problems that were pre-installed on page 55. • If you cannot run Windows Vista and your original hard drive is restored using either your system. Your system is still working, ...
...want, click Next, then click Finish. The Confirm Restoration dialog box opens. 54 Returning your system to its factory condition. Gateway Recovery Management opens. 2 Click the Restore tab, then click Restore system to return your recovery discs" on your computer. Recovering from within... hard drive, see "Recovering from your system to its factory condition In case your computer experiences problems that were pre-installed on page 55. • If you cannot run Windows Vista and your original hard drive is restored using either your system. Your system is still working, ...